Hello,

Please create a ticket on our Support Portal (provide WordPress admin credentials via private reply there) so our developers could investigate the issue better.

Thanks, waiting to hear from you soon!

HI Quinten,

You can change this behavior at Theme Options > Header Builder, click on Main Menu element to edit its settings, and change Dropdown Behavior there, take a look at this screenshot.

Let us know if you have further questions!

I’m all good! Thanks a lot!

Hi,

Go to Theme Options > General Settings, and make sure there is no CSS code added to Custom HTML Code textarea, if the code is there you should move it to Theme Options > Styling > Quick CSS.

Let us know if it helped or share the relevant URL so we could investigate better.

Thanks in advance!

Hi, yes I have to imbed a google conversion code in body section

You can add your code to Theme Options > General Settings > Custom HTML Code, if it won’t work there, you can add it using this manual. Don’t forget to make a backup before making any changes to be in safe.

Let us know if you have further questions!

That helped , thanks a lot

Hi, im talking about that ones, its weird cause on chrome i see them all on the same size, but on safari are different. But my client send me a screenshot and he is seeing all on different sizes in safari and chrome.

I don’t know how to fix this

Hello,

This question will require additional information from you, some of which may be private. Please create a ticket on our Support Portal, and provide credentials via private reply there (URL, admin username and password) so our support guys could investigate better.

Thanks in advance!

Hello,

Please clear all caches, if it won’t help disable all third party plugins which are not the part of theme package, and if the glitch will disappear enable plugins one by one to find the issue.​

Let us know if it helped or create a ticket on our Support Portal (provide your WordPress credentials via private reply there) so our support team could investigate the issue better.

Thanks in advance!

Ok I tried it but same issue, im trying to open a support ticket but it doens’t let me to open one from impreza. can you leave the support email address and ill send one now?

As I can see your support has expired, it means that you should renew it in order to create tickets on our forum, take a look at this article for details. For now you can drop us a line via this contact form.

Hello,

1. You can change colors on the same page. Go to Theme Options > Styling, and set desired color values there, take a look at this article.

2. All licenses are per domain, it means that you should purchase a license for each site separately, take a look at this article to find out more..

Let us know if you have any further questions!

Our developers can you help you to implement such layout, once the license is purchased go to our Support Portal, create a ticket as Customization there, and when our developers have some free time they will provide a solution for you.

Thanks in advance!

does that mean, header box layout will never implement in impreza ever? because I also want to purchase for my client and they also want header box layout with different style.. D;

Unfortunately, we don’t plan to implement such layout in the nearest future, after purchasing you can create a feature request, and if it will receive significant amount of voices from other clients we’ll consider implementing it in one of the next updates.

Let us know if you have further questions!

Hello,

This question will require additional information from you, some of which may be private. Please create a ticket on our Support Portal, and provide credentials via private reply there (URL, admin username and password)

Thanks in advance!

Hello,

1. Yes, we plan to extend WooCommerce functionality, we constantly improve our products, if you have a particular request, go to our support portal, and create a feature request there, and if it will receive many voices from other clients we’ll consider implementing it in one of the next updates.

2. There are special tabs for tablets and mobiles so you can adjust the layout individually for these devices, take a look at this screenshot.

Let us know if you have further questions!

Hello,

Yes, you can put a video instead of a slider, add it at Row Settings (take a look at this example: http://impreza2.us-themes.com/), by the way, you can check all theme features on this test drive server.

Let us know if you have further questions!

Hello,

Please go to the Dashboard > Updates, and try to update it there.

Let us know if it helped!

This has worked. Many thanks

Glad to hear that! Thanks for letting us know!

Great!

Let us know if you have further questions!

Hello again, I have the same issue with single post page. Can I change the background of single post page?

At the moment Impreza theme doesn’t provide such feature out of the box. Please create a ticket on our Support Portal as a Customization, and when our developers have some free time they will provide a solution for you.

Thanks!

Hi,

Thanks … Works like a charm … Great job again … And awesome support.

Please take into consideration to add another hook after wp_footer

Thanks.

Cheers.

You can use us_after_footer hook in child theme.

add_action('us_after_footer', 'child_after_footer');
function child_after_footer() {
  echo 'some content';
}

Cheers!

Sorry for misunderstanding!

If you want new hook to be implemented, please create a feature request on our support portal, and when it will receive significant amount of voices from other clients we’ll consider implementing it in one of the future updates.

Hi,

Please create a ticket on our support portal (share the relevant URL, and your WP credentials via private reply there) so our developer could investigate the issue better.

Thanks in advance!

Go to Settings > General Settings, and make sure you changed URLs there, take a look at this screenshot.

Let us know if it helped!

I’ve changed this after installation. The problem is elsewhere.

Please create a ticket on our support portal, and provide your WordPress credentials via private reply there, so our developers could take a closer look.

Thanks in advance! Waiting to hear from you soon!

Hello,

This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal with detailed issue description so our support team could help you out.

Thanks in advance, waiting to hear from you soon!

Hi,

At the moment Impreza theme doesn’t provide such feature out of the box (sub menus being opened on hover), you can hire a separate developer to implement desired feature for you.

Let us know if you have further questions!

Hello,

1. Yes, it’s possible, once the site is built you can deactivate a license, and reactivate it on your live server.

2. It’s also possible, take a look at this manual.

3. Unfortunately, we didn’t test this plugin yet, you check its compatibility yourself on this test drive server. Impreza provides support for The Events Calendar plugin so you can use it instead, in case it fits.

Let us know if you have any further questions!

Hello,

Yes, it can be done with Impreza theme, you check all theme features yourself, before purchasing, using this test drive service.

Let us know if you have further questions!