11498 comments found.
PRE-SALE QUESTIONS
1. Can we import all data for listings including Ratings via CSV? The ratings are government ratings. And include an overall rating and 4 other ratings that make it up.
2. When importing via CSV can the addresses be coordinates instead of a written address?
3. If we have 16k listings, how slow will the directory be. What can we do to make it perform better?
Thank you
Hi there!
Thank you for your questions today!
Question: 1. Can we import all data for listings including Ratings via CSV? The ratings are government ratings. And include an overall rating and 4 other ratings that make it up. 2. When importing via CSV can the addresses be coordinates instead of a written address?
Answer: Listify does allow you to import listings for your website. This is done with the WP All Import plugin. See the following article: How to Import Listings Using WP All Import
Question: 3. If we have 16k listings, how slow will the directory be. What can we do to make it perform better?
Answer: This article should provide you with good insight on what you can do: If I create hundreds of listings will there be a significant slowdown in the loading time on my website?
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Ok I understand, now for the rating part. Can the listing rating be imported instead of being part of reviews written by customers?
I’m asking because each listing has a government rating that I don’t want reviews to modify.
Thanks
Another question:
I understand that via the WP Job Manager Field Editor we can decide to display fields or not depending on the package.
Now, what constitutes a field? If we want a button to “contact seller” or “book an appointment”, are they considered field?
Let’s say only paid subscriptions display a “contact” button.
Let me know. Thanks.
Hi there!
Hope you are doing well.
You will be able to import reviews as well. That should not be an issue. The only issue, if you import reviews, you can’t have two separate reviews. One for Government ratings and one for users. You can simply disable reviews altogether if you wish.
The fields you see on the /Submission Form page, can be hidden using the WP Job Manager Field Editor plugin. This includes the Contact email field, and if you wish to sell products, the Product field provided by the Products plugin. So yes those would be considered fields.
You can hide those fields according to the package you wish. So the free package may not have those fields but they will be available for a premium package.
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Hi I would like to know if there’s a plugin or extension that would allow us to have kind of a discussion or Q&A on each listing instead of reviews. Clients would be able to ask questions and the listing owner would be able to answer these questions IF logged in.
Let me know 
Thank you
Hi there,
There currently is no plugin that allows this. You can disable the rating feature and just have a comment section for listings. You can also setup a contact form where a user can contact the listing owner.
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Would the listing owners be able to reply on a “comment”? With the poster being notified.
Listing Owners can reply back, but there would not be a notification sent out, unfortunately.
Cheers! Fernando
Ok I understand.
Now when it comes to the “contact owner” form that I will have to create, is there a way to display it on the listing depending on which package the listing owner chose?
Example: Package #1 is free and doesn’t include the contact owner form. Package #2 is a premium package which includes the form.
Also, how would I get the Verified Owner element on a listing, is that a premium plugin?
Let me know,
Thank you
Hi again,
By default, it is not possible. The only way to do so is by hiding the “contact email/URL” using the WP Job Manager Field Editor plugin. Hiding this filed for will hide the contact form. You can customize the fields of a submission form for each package using the WP Job Manager Field Editor plugin.
You can add the Verified Owner tag when a listing is claimed. See here: Claim a Listing
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Ok I understand! Any way of making users create an account to be able to use the Contact Listing Owner Form?
Would be cool to have a “You must be logged in to contact the listing owner”. That way I don’t need to make fields for ALL the data I need to collect from users.
Hi again,
You can use this as a way to hide the contact form from users who are not logged in. Using a plugin like https://wordpress.org/plugins/widget-visibility/ you can hide the form widgets for people who are signed out.
Hope this helps!
Cheers! Fernando
Sounds good. I’m reading your documentation and on the following it says to create a hidden field:
http://docs.astoundify.com/article/81-ninja-formI have used ninja form and didn’t see any option to Hide field completely. Is that an extension or plugin?
Thanks
No, it is a feature available by the Ninja Forms Plugin.
Cheers! Fernando
Hi, i have sent you ticket to your support system on Friday, I haven’t received any reply for that ticket yet. Please assist.
Hey there!
Thank you for your patience!
We do see your ticket and we will be reply back to you shortly.
Cheers! Fernando
How do I set upload image as a required parameter during the listing submission process? So that a listing cannot be submitted without one or more images. Thanks for your help.
Hi there!
You can edit fields and make them require by using the WP Job Manager Field Editor plugin. If you wish to set a default header image in case a user does not upload one have a look at this article: Set a Default Image for All Listings
If you need answers to questions regarding Listify, please contact support!
Cheers! Fernando
Hi,
your theme looking really good and I really realizing about buy this theme. But before purchase I have a few question about theme and about function what I need. Is possible login or register to the theme via Facebook account? Or I need some special plugin on this?
My other question is about review. Can I share review on Facebook? I need let review show under the people Facebook account to ensure transparency. When I take a review can i get more then one stars rating? One will be for speed, second will be for quality and third for example for price…
Is some space in theme for google adwords banner?
Thank you very much for you answer.
Hey there!
It’s great to hear from you today!
Question: Is possible login or register to the theme via Facebook account? Or I need some special plugin on this?
Answer: You can log in using social profiles using the WooCommerce Social Login plugin.
Question: Can I share review on Facebook? I need let review show under the people Facebook account to ensure transparency.
Answer:At this time you can only share listings and not the users review. See here: Adding Sharing Options
Question: When I take a review can I get more than one stars rating? One will be for speed, the second will be for quality and third for example for price…
Answer: In order to allow multiple star categories you will need the Reviews plugin.
Question: Is some space in theme for google adwords banner?
Answer: You can add ads to your Listing website using the Ad Widget. For more information see here: Can I add banner ads on my Listify powered directory?
Hope this helps!
Cheers! Fernando
Hi team,
How can allow users to add diff types of listings with different field requirements ?
ie. Listing type A (field 1, 2, 3 etc); Listing Type B (field a and b)
and also, how can i customize the fields to display on the thumbnail for each listing type ?
Hi there!
Hope you are doing well!
You can first Create Listing Packages and add all the features it contain. From there, using the WP Job Manager Field Editor plugin you can hide each field accodring tho the listing package.
For example, the free package does not display image upload, video upload, while the other paid packages would contain these fields.
Hope this answers your question.
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
thanks Fernando, this is helpful !
Glad to help!
Cheers! Fernando
Hello,
I am looking for a theme for my websites of events.
Just 3 pre-sale questions:
I know you cannot provide support for 3rd party pluggings and I also know you guys are working hard on this point but I would like to know if:
1) Is your theme compatible with EventOn plugging? 2) Do you have clients using your theme alongside EventOn plugging? 3) Is yout theme compatible with WPML?
Thank you very much
Hi there!
Hope you are doing well today and thank you for your questions!
Question: 1) Is your theme compatible with EventOn plugging?
Answer: Unfortunately, Listify does not have support for the EventOn plugin or have we tested it out with our theme ourselves.
Question: 2) Do you have clients using your theme alongside EventOn plugging?
Answer: Unfortunately, I have not come across a user website that uses the plugin.
Question: 3) Is yout theme compatible with WPML?
Answer: Currently the Polylang plugin allows you to create a bilingual or multilingual WordPress site. We are currently promoting the Polylang plugin instead of WPML until the developer of WP Job Manager says that the plugin supports WPML.
You can read further here: Use Polylang to Create a Multilingual Website
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Hello, I have not received answers since I sent ticket last Friday. Could you double check the ticket or should I send it again? I am asking why my site shows the duplicated info; another is how to set the icons for external URL link? Thanks
Hey there!
Hope you are doing well today!
I see that we have already reached out to you! If you need further assistance, or have more questions, let us know through our support portal!
Cheers! Fernando
Hey guys, I submitted a support ticket about listify clashing with the subscriptions plugin after the latest update. Have you gotten a chance to look at it? I haven’t heard back and this is delaying our launch. Also, in a previous ticket, I had mentioned the Google Map API warnings. Those went away for like a day and then came back. Hope to hear from your support team soon =]
Hi there!
I do see your ticket and see you are already in contact with Rashid! We hope to help you through our support!
Cheers! Fernando
Hello. You think add frontend submission booking?
And a control panel for the agent handle reservations?
Thanks
Hey, Its great to hear from you,
You can view all services available to allow listing owners to submit a Bookable product here: How do I take bookings on my listing pages?
If you are thinking of using the WooCommerce Bookings plugin, it will only allow for submissions to be done through the backend at this time.
If you have any questions or if I can be of any further help, please let me know!
Cheers! Fernando
I’ve tried to submit ticket for bug – can’t display blog page and haven’t gotten response since last week.
Hey there!
Hope you are doing well!
I have replied back to your ticket already. If you have any further questions let us know through our support!
Cheers! Fernando
Yes thanks for replying back. I was able to resolve
Does Listify have built-in Simplified Chinese support?
Hi there!
You can translate your website into Chinese. See here: Create a Full Translation
Currently there is no Chinese Translation for Listify but you can contribute to have one.
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Is it possible to send listing details like address, contact numbers, business hours etc to mail?
Is it possible to show current business hours details in search page, like if visitor search for any listing it shows “Open” or “Closed” label in the search page based on Business hours details.
Thanks
Hi there!
To mail? In what way? Like contacting a listing?
As for displaying whether a listing is open or closed on the listing card, that is currently not possible. You can display additional details to listing cards(see here) but to have the text adjust according to the hour would require customization.
By the way if you need assistance with Listify, please contact support!
Kind regards,
Fernando
Hi! Looks like a great theme! Just wondering is there a way of adding a calendar alongside the Geo location option on search in the hompeage header? Or a way of selecting a date? And can you explain the process or recommend a plugin please before I proceed with the purchase?
Hi there!
There is currently no date filter available, but additional filter can be integrated using the FacetWP plugin. This will allow you to create custom filters to search listings on your website.
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Thanks for recommending the plugin but it’s too expensive unfortunately. Are there any similar plugins that are cheaper/free please? Also – is there a way of just taking out the First column of the homepage search field – where you enter the keywords? Thanks!
Hi there!
At this time the only plugin we recommend for creating custom filter would be theFacetWP plugin. We have not used any alternate plugin to add filters.
Cheers! Fernando
Thanks. Can you also advise if there’s a way of linking up the theme with a booking system for booking individual listings at an hourly rate? This should be linked with the Opening Hours entered by new signups where booking requests get a message if they’re already booked or unavailable via entered Opening Hours for that time and date. I’m looking to achieve a booking system similar to Hassle.com. Your help is greatly appreciated, thank you.
Hi there!
Yes, there is a way to link bookings with your listing pages.
You can view what booking services are compatible with listify here: How do I take bookings on my listing pages?
Hope this helps! Let me know if you need further clarification!
Cheers! Fernando
Thanks! Also how would I remove the ‘Add keywords’ section from the home search filter in the header please?
To clarify: the ‘What are you looking for?’ section.
Hi there,
You can use some CSS. We have created a tutorial about this. See here: Display Only the Location and Category Field on Homepage Search
Hope this helps!
Cheers! Fernando
Hey there I have a bug in my listify site http://www.protouristic.com has i put a H2 title in the first page it doubles below the search when it doesnt load the video. http://www.protouristic.pt/protouristic/bug.jpg I have searchd for a solution but with no sucess. Can someone help me?
Thank you
Hi, there!
Unfortunately, it looks like your support subscription has expired!
We would love to continue to provide you great support for your purchase but unfortunately, you will need to purchase an extension to receive continued access.
To extend your support, please visit your downloads section on themeforest.net and purchase the extended support available from there.
Once you’ve extended your support, you can log in to your support account and update your support subscription.
Please let us know if you have any questions.
Cheers! Fernando
This problem was already addressed in a previous support as you can see it in the mails (that time was the button that duplicated) and it got solved now its the same problem… but with the subtitle. So the bug is the same and it wasn’t permanently solved. Just need instruction how to permanently solve the problem.. Kindest regards Hugo
Hi Hugo,
I have contacted you with a possible solution.
Cheers! Fernando
Hello Fernando. Thank you for the help. Kindest regards. hugo
Hi, Is it possible to search restaurants that are “now open” ? Can customers select this somewhere?
Hi there again!
There currently is not an option that allows users to filter by restaurants being open or not. You can create custom filters using the FacetWP plugin.
Hope this helps!
Cheers! Fernando
Hey! Thanks again . I know the FacetWP plugin is available for ordering A-Z/Review/etc. But can it also filter Open Now settings? Cause this might be complicated due to timezones. (Im building a worldwide site)
You are correct. Although you may be able to create custom filters using the FacetWP plugin, something like this would require additional customization.
Sorry for any inconvenience this may cause.
Cheers! Fernando
When a new user signs up they get an email which is sent from wordpress@domainname.com to confirm their new listing. Is there any way I can change this so that it doesn’t come from Wordpress and/or aybe has my website name instead?
Hi there,
Hope you are doing well.
I would recommend you have a look at the following plugin, Welcome Email Editor
Cheers! Fernando
Hi, Im thinking about buying this theme. The only thing thats bothering me are the listings. right now when you search for a listing, you just see 1 image of the restaurant. Is it possible to make this an ongoing carousel? Thanks
Hi there!
Thank you for your interest in our theme.
Currently, there is no Carousel feature for listings outside the Listings page. You can add a Slider to your listing’s header like in our demo. This can be achieved through the settings.
Sorry for any inconvenience.
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Hi, thanks for your reply. Is the carousel thing (in overview, not in listing view) on the roadmap? If yes, when will this be released? If not, is it possible to implement this with plugins? Because I want it to be just like the AirBnB carousels..
Not it is not on the roadmap at this time but I can bring this up to our team to see about implementing.
Cheers! Fernando
events
Sorry, my comment is an error !
I try to find new information about Events integration … and I find out you still promise that it happens soon, always soon … I follow you from the beginning and I have never seen so much promise to be as long in coming … perhaps 26 november to celebrate the two year anniversary ??! or maybe i dream again …
Hi there!
Good things come to those who wait.
But we have been busy working on a lot of things we hope to unveil in the near future including an events feature. We appreciate your patience and for keeping us in mind from the beginning.
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
I am planning a vacation rental booking website with 1.000 listings.
I have some open questions and I would appreciate if you could give me some answers on those.
1. Booking option: as for now there isn’t something available yet. I am considering the plugin WooCommercebookings. The user should be able to make a booking request and receive confirmation up on approval of property (airbnb style). Also for the transaction amount – I would like to display a price + 10 % and take the 10 % as a downpayment. The rest of the amount will be paid upon arrival. Do you know by any chance if this model is available to integrate or is it better to ask with woocommerce directly? You maybe have a different operator by any chance?
2. Different room categories: within one listing I have different room categories, is it possible to offer different rooms with different prices within one listing?
3. Pricing: is it possible to maintain different prices, f.e. seasonal, weekly, monthly? Also, I would have different prices for different rooms (and book them – assuming this depends on the plugin)
4. Several layouts for several countries: is it possible to create a page for every country and filter by regions within the country? So f.e. the user comes to the website and choses first the country he wants to have the listings displayed (I am currently seeking for 3 countries)
5. I want the Listings managed internally. Also the first load will be through an import. Is it also possible to upload a video and a 360 degree picture with every listing?
6. Additional services: I would like to implement additional services into the website, f.e. transport to/from accommodation, tours in the area, etc. Would you recommend using a plugin from there or start a different website with this services and connect after?
7. Do you offer service packages / account manager packages on a monthly base?
I appreciate your help, thanks so much for helping me out!
Hi there!
Hope you are doing well today!
Question: 1. Booking option: as for now there isn’t something available yet. I am considering the plugin WooCommercebookings. The user should be able to make a booking request and receive confirmation up on approval of property (airbnb style). Also for the transaction amount – I would like to display a price + 10 % and take the 10 % as a downpayment. The rest of the amount will be paid upon arrival. Do you know by any chance if this model is available to integrate or is it better to ask with woocommerce directly? You maybe have a different operator by any chance?
Answer: This questions would be best answered by the developer team of the plugin. I would contact them here: Contact Us
Question: 2. Different room categories: within one listing I have different room categories, is it possible to offer different rooms with different prices within one listing?
Answer: You can add various rooms with different prices. See here: Booking Use Case.
Question: 3. Pricing: is it possible to maintain different prices, f.e. seasonal, weekly, monthly? Also, I would have different prices for different rooms (and book them – assuming this depends on the plugin)
Answer: It is possible to set a range of dates for a booking products with different rates. You can see this example here: WooCommerce Accommodation for Bookings
NOTE: As mentioned for your first question, I would definitely advise you contact the developers of the WooCommerce Bookings plugin as they can give you more in-depth information regarding their plugin.
Question: 4. Several layouts for several countries: is it possible to create a page for every country and filter by regions within the country? So f.e. the user comes to the website and chose first the country he wants to have the listings displayed (I am currently seeking for 3 countries)
Answer: You can set the Page: Image Grid to display Listing Regions which can be your countries.
You can also create Landing Pages for each specific country.
Question: 5. I want the Listings managed internally. Also, the first load will be through an import. Is it also possible to upload a video and a 360 degree picture with every listing?
Answer: You can definitely upload your own listings and manage them yourself. See here: How to Import Listings Using WP All Import link text
At this time there is no setting to upload videos only video URLs and regular image as there is no support for 360 images.
Question: 6. Additional services: I would like to implement additional services into the website, f.e. transport to/from accommodation, tours in the area, etc. Would you recommend using a plugin from there or start a different website with this services and connect after?
Answer: At this time Listify does not offer a solution like that or have tested a plugin that provides that sort of feature.
Question: 7. Do you offer service packages / account manager packages on a monthly base?
Answer: We offer theme 6 months of freesupport to help you setup your theme.
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
This theme looks really nice. I have question before I buy your theme. Why mobile version of single listing page, part Photo Gallery, when you open image full screen can’t be switched to second image?
Hi there!
Thank you for your question today.
At this time it is not possible when a mobile device’s orientation is set to Portrait. Although not possible in a portrait mode, the widget should adjust and allow you to change the images if you change your mobile orientation to Landscape.
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
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