699 comments found.
The featured area at the top of the home page, can that just be a normal slider?
Hi there,
Yes absolutely. 
I just bought this theme, and I can not find any document for tutorial. Is there any tutorial that I could get help to use this theme? thanks.
Hi there,
A detailed help file comes with the theme or you can view it online at http://ghostpool.com/help/socialize/help.html
Post heading (title) disappeared after I activated visual composer. Please tell me why?
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hi there. Aid will run for six months. Will the theme be updated after this deadline?
Hi there,
You get 6 month free theme support with your purchase. Updates to the theme are always free and you will get them for the lifetime of the product.
Hi @GhostPool
Can you pls briefly tell me where to find BuddyPress/BbbPress shortcodes used in pages?
For example, to display forum index:
[bbp-forum-index]
I need to display site-wide activity, groups, members, etc., in their respective pages; but can’t find the right shortcodes to use.
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hi, can I customize the homepage as a normal page with a slider and other content (similar to a landing page)? Thanks!
Hi there,
Absolutely. The homepage is created using the Visual Composer page builder so you can move any element around, delete it or add new ones.
Hi, I want to buy this product but I am not sure which license to get. There is a regular and extended option. I’m building a website using Wordpress, if I charge a membership fee to my subscribers, then am I getting the extended license? Also how long is the license good for or is it just a one time time fee? I also plan to put ads and I’m thinking I can do it all with just the regular license but I want to make sure. Thx in advance.
Hi there,
You can purchase the regular license for what you are looking for.
Hi there,
This sounds like a setup issue, I’m not able to replicate this issue myself so I’ll need to spend some time looking into it which will require you to renew your support. Visit the theme item page and click the “Renew support” button on the right hand side. For more information please see: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Do you have anything I can try before I purchase support for so much money? The Category pages are showing the posts, but those same categories aren’t showing on the front page where they should – http://www.thelydiacollective.com/category/featured-news/
I figured it out. I was using S2Member which doesn’t work with your theme. Once deactivated all the stuff worked. Too bad, S2Member is a great plugin for membership sites.
I know many users who are using s2Member with the theme – they had to disable a feature of the plugin so custom queries work on the homepage.
Ok, good to know. Is there documentation on your site regarding this or would it be trial and error?
I don’t have any documentation on this because I have not tested s2Member plugin with the theme unfortunately.
Will Ajax work on this theme
Hi there,
This theme uses ajax for a number of things. Ajax will work with any WordPress theme in principle, but it’s going to depend on the specific code/plugin you’re using as it may cause conflicts with the theme. If you’re having an ajax issue please renew your support and open a support ticket at https://ghostpool.ticksy.com/
Hi there, I purchased the theme a while back and yesterday I updated it to 2.17.1., but the VisualComposer wasn’t updated along with it.
Then I did excatly what you discribed in “If you are upgrading from a version earlier than 1.11…” but it still doestn’t work.
Am I doing something wrong?
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
I didnt see any media in the demo, is there a media section for members and groups?
Hi there,
I’m not sure what you mean. Can you post a link to a page where you’re expecting to see media?
I just bought the license, but found it a bit heavy and complicated and not very combined with my website … Can I change the license Buddy? I was looking to buy one of the two, just choosing the wrong. The other seems simpler.
Hi there,
I’ve read your support ticket and see you’ve decided to stick with the Socialize theme which is great. Both themes are really easy to use and since Socialize comes with Visual Composer it makes it far easier to great page layouts compared to Buddy.
Hi, I’ve just bought the theme and everytime I try to install it, it’s appearing as a broken theme saying:
Fatal error: Call to undefined function vc_add_shortcode_param() in /home/collaband/public_html/wp-content/themes/socialize/lib/inc/theme-shortcodes.php on line 16
Please could you provide a fix ASAP or I will require a refund.
Thanks
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Done, please reply asap
I’ve responded to your ticket.
Hello, I have a fairly large (60h x 330w) logo. Could this be accommodated by theme (I could shrink it a little)? If you suggest to make header taller, it then should not be fixated at top, or it will take too much space.
Hi there,
The theme can accommodate that as you can also change the height of the header.
Can the homepage be made into 2 columns just 1 right side bar ?
Hi there,
Yes absolutely, you can have just 1 sidebar left or right like any other page.
I bought the theme and paid for the service to have it installed by Idgee. The moment they said the site is ready, i checked and could not login whatsoever. I called Bluehost and after hours of trying i got ahold of them. This was last Friday during the “Cyber Attack” that was int he news. So my site is completely malfunctioned and content Idgee did, lost. I got the file of the work Idgee did, and even the Bluehost techs cannot figure out how to load it back up. I need this to look like the Socialize theme and get started on my work. Now am i going to have to purchase the set me up service again? Or can you help me somehow?
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hi,
Looks interesting but one question. Is it possible to “lock” the whole website, meaning you need to have an account and login to se the website? It´s important for me that noone sees what´s there at all if not a member.
Hi there,
The theme does not have this option, you’ll need to use a plugin such as https://wordpress.org/plugins/restricted-site-access/
Hi, is there a way to hide admin and selected user ids from member lists?
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hi,
The load more button doesnt load old posts. However, if I edit an old post, it will be loaded after clicking load more.
What should I do to load all posts via load more
Please ignore this question.
how I can add an event? I cant find it.
Hi there, it sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
