23227 comments found.
Hello! I’m having issues changing the video in the preset parallax video section. Could you please advise?
I had tried swapping the links from the sw-themes video, however this did not work.
Thank you, Adam
Hi,
Can you please contact us through our support system so we will check the issue in your site and give you the proper solution of this issue you are facing.
Thanks
Hi, are there any carousels like in image : http://i.hizliresim.com/Y4XVYa.png
Hi,
Yes, you can add the Porto Carousel VC element to show the same slider as per your image.
http://prntscr.com/d275jc
Thanks
Hi I made it but can I set a link each every photo ? I tried but it doesnt work 
Hi,
Can you please contact us through our support system with your site details so we will show you the example and make it for you as per your requirement.
Thanks
Hi,
I have been using Porto for Magento and now also for Wordpress. Great theme with lots of options. I however ran into some problems on my development machine switching from a different theme to Porto: - It took me a while to sort out what the problem was, but I found out that when Slider revolution is activated, changes to widgets are not saved (indefinitely spinning icon) and media in the media library is not showing (indefinitely spinning icon) (same when accessing the media library when trying to add an image to page or post). - design issue: with woo commerce setup on single product page: when adjusting the body font size and line height, it screws up the + and – buttons next to the amount of products selection (way to small and misplaced). I’m also wondering why the short description font size does not change (still larger than the defined body font size…)
Thanks
Hi,
Can you please contact us through our support system with more details of all your issues (with screenshots if possible) so we will take a look all of your issues and give you better solution for all of these.
Thanks
Hi, I’m wondering if I can popup a picture when click button. Thanks!
Hi,
Can you please tell me which button you are talking about and where you want to add the button on the page?
Thanks
I’d like to add a button in a regular column on a page and want to popup a picture lightbox when clicking the button. Thanks.
Hi,
Yes, you can use the Modal Box VC element for this purpose.
http://prntscr.com/d2ga3d
https://www.youtube.com/watch?v=jBA8vr6Zyqo
Thanks
Thank you so much. Very nice support!
Most Welcome
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.
Thanks for your love for Porto WordPress Theme.
Have a great day
For the top navigation menu, can I specify a menu to be used on specific page? That is different from the default one.
In the page features there isn’t any related thing, is there a way to do this?
Hi,
Sorry to say that, there is no option to set the top navigation menu only for specific pages, not on all the pages. You can not do that.
Thanks
Maybe you can think of that as a future feature along with a footer menu.
Regards,
Thanks for the suggestion, I have submitted your idea as a feature-request to our team so that they can consider for future updates.
Have a great day! Thank you
hi, may i know is there porto theme have any popup for optin? i seems like have seen optin monster plug in before, but after update new version it’s gone. correct me if i’m wrong.
Hi,
No, we never had the optin monster plugin in our theme. I think you have mistakenly seen anywhere. Can you please tell us where and in which version you have seen the optin monster plugin in the theme.
Thanks
err…..might be should is me wrongly seen. So then is there any pop up plug-in in porto theme?
Yes, we are using the lightbox shortcode for the image popup. We have added the lightbox image popup in our latest Proto 3.3 version.
http://prntscr.com/d26ovb
Thanks
ok i found it, but not really know how to use it, any guide ?
Hi,
Yes, you can see all the lightboxes shortcode here:http://www.newsmartwave.net/wordpress/porto/shortcodes/lightboxes/ And also see this video as well:
http://sendvid.com/qwclqdil
Thanks
ok thanks. I will check it out
Hello, I have installed the demo “Digital Agency”. How can I change the Paralax image of “About”? thank you
Hi,
Thanks for using the Porto theme.
Please edit your about page >> then edit the row which has the Custom Heading element in it >> then click the Background Option. Here you can see the background image of the about section.
http://prntscr.com/d1ze3mThanks
Hi,
Thanks for using the Porto theme.
Please edit your about page >> then edit the row which has the Custom Heading element in it >> then click the Background Option. Here you can see the background image of the about section.
http://prntscr.com/d1ze3mThanks
HI, do you have screenshots or test account for your theme? I would like to check your theme option and features to compare with other premium theme that i bought here already. Looks like this theme is much powerful than the one i got already. Just want to check the options.
Hi,
First of all thanks for showing interest in the Porto theme.
Sorry to say that we have not created a test environment but you can see all the options we have defined in the Porto Documentation here:
http://newsmartwave.net/wordpress/porto/documentation/#porto_settingsThanks
Have a nice day
How to add new and custom product label for product, such as “New”, “Used”, “PreLoved”, “Free”, etc.?
Hi,
You can add the label from Appearance >> Theme Options >> Woocommerce >> Single Product . Here you can find all the label options.
Thanks
I already checked the Single Product and can only find “Hot” and “Sale”. Can you share step by step how to add custom label “New”, “Used”, “PreLoved”, “Free”, etc.?
Hi,
Sorry to say that, you can only show the “Hot” and “Sale” label on the products. There is no option to show the other labels on the products.
Thanks
Hi, I am using medical demo in my site. But The website is very slow, It takes long time to open the pages. Why have I a problem as I said? What can I do ?
Hi,
Thanks for using the Porto theme.
Please read and follow the instructions defined in the documentation about to speed up your site:http://newsmartwave.net/wordpress/porto/documentation/#speedup
Thanks
Hi again, I did but the site is very very very slow. I used very theme and same system then I didnt have any problem about speed but the theme is very big mistake for me if the problem depends on your theme only. What can I do ? I have to solve this problem because my web site opens more 5 seconds.
2 – I have problem with font. How Can I solve this problem is there any panel to change font family ?
Hi,
1. For the speed issue, can you please contact us through our support system so we will check and solve it for you.
2. Yes, you can change the font family for the theme from Appearance >> Theme Options >> Skin >> Typography.
Thanks
Hi SW-Themes,
Does the Porto theme include an option to display products from a specific category on a page in list view? For example: A page called: Watch repair, where info about watch repairs is showing and at the end of the page a list of repair options, which are Woocommerce products, in list view.
Thanks in advance and greetings.
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can easily show the products from the specific category in a list view. We have created the Porto Product Category VC element for this purpose.
Thanks
Have a nice day
Thank you for your reply and explanation. We will buy the theme right away! 
Thank you very much for using the theme.
Have a nice day
do your theme support RTL like deom Shop 1 or 5 (woocooerce) ?
Yeah, it supports RTL for all demos.
Hi, in my website is in header good color : body.boxed .page-wrapper { border-top-color: #5b8929; }
and in footer in source code is:
body.boxed .page-wrapper { background: #fff; border-top: 5px solid #ccc; border-bottom: 5px solid #1d2127; margin: 0 auto; box-shadow: 0 0 4px rgba(0, 0, 0, 0.15); border-radius: 5px; }
How to remove or change color footer page wrapper border-bottom: 5px solid #1d2127;
how to change the color of that line from css code?
see exemple picture: http://screenshot.cz/6A/6AWPO/csscode.png
thanks for the reply
Hi,
Can you please share the URL of your site so I will give you the proper CSS code to change the color of the top and bottom border.
Thanks
Hi, I mailed my site url in the mail. Thanks for the reply and feel free there what code to use
Hi,
Sorry, but where you have sent URL on which email, we have not received any email yet from your side. Can you please give us site URL here in comment section.
Thanks
Hi, I send mail to nicework gmail in documentation. So I sent you again URL via themeforest contact ..
Hi,
Please use the given below custom CSS and paste into your Appearance >> Theme Options >> Skins >> Custom CSS section:
body.boxed .page-wrapper {
border-bottom-color: red !important;
}
body.boxed .page-wrapper {
border-top-color: red !important;
}
Thanks
perfect thanks
Most Welcome
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future.
Thanks for your love for Porto WordPress Theme.
Have a nice day
SEARCH ALL CATEGORIES NAME CHANGE MENU AND MUCH MORE WOCO PRODUCT LIST CATEGORIES THANK YOU
Hi,
Sorry, I did not understand your question. Can you please share some screenshot or more details about your issue?
Thanks
Hi,
I have problems whit the post date showing before the meta description. I already turn out the post meta date in the theme options but it returns.
Can somebody help me out ?
Thanks
Hi,
Thanks for using Porto. Your support period is already expired, can you please re-new it? According to Envato support policy, re-newing support is required for further support.
Thanks for your understand.
Hi,
This is a issue i have from the begin that a buy this theme. I dont gonna renew my support again. You can read it back in the history. i hope you understand me.
Thanks
Hi,
Ok, can you please contact us through our support system so we will check and solve your issue.
Thanks
Can you upload me two screens from Visual Composer? The main screen with all features I can add to a page. Also with settings for an image.
It is necessary for me to make a purchase. I need to check, how it is configured on backend. For my client I need to set up and prepare more than 100+ pages site. To do that I need a VC that is easy and effective in use.
Hi,
First of all thanks for showing interest in the Porto theme.
You can check all the Demo pages here: http://www.newsmartwave.net/wordpress/porto/As we have used all the different VC elements in creating all those demos. We have used almost all of them in our Demos. If you want to check and see all of them from backend you can see here:
http://prntscr.com/d16uxjhttp://prntscr.com/d16v1q
Thanks
OK. It is as most of VP configs – totally not user friendly. Consider two things: 1. Put items which are most popular first.: row, image, text block, heading, divider, spacing etc…. How often do you use contact form and how often text block?! 2. Making icons unified will also improve ux.
Setting up multiple, rich pages will be a terrible job. Theme is beautiful, but the buckend…. not for me in this form.
Is it possible to rearange elements order in some configuration file / plugin file?
Hi,
I think when you will purchase this theme you can find the theme most friendly than other themes. All of the VC elements are useable and easy to manage them on the pages. You can see the filters available in the VC element options to choose the exact VC element which you want to use.( You can see in the images I have sent earlier)
All the element already in the plugin form in our theme, we have used the Porto Shortcode plugin for this purpose.
Thanks
OK, an is there any way to manage order of elements? Or can you tell me where it is set in VC files? If I can change that order according to my needs I’ll buy it.
Hello,
Sorry for the delay.
There is no snippet there so you will need to custom code it – yet this will require good coding skills.Or you can read the documentation here about the VC:
https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebuilder+for+WordPress
Thanks
Hi
how can i hide master slider in mobile version? i am using version of pugin master slider 2.29.0. Can you help me? which css code i must use?
i learn today after new version you are using revslider.
2- is it posible in mobile version show 2 layout? now show 1 layout. in pc version show 3 layout.
prt scr: http://i.hizliresim.com/vZ9XZ4.jpg
my web site: http://www.karakocsigorta.com/
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System:
Thanks
I asked something simple… ok thanks….
Any questions posted here are declared as support request and requires Support Extension to be active so please consider to renew support extension if you need further support. Thanks
Port Concept appears img alt tag ”” empty, is not showing the alt description ”” the registered image. Would you help me?
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System:
Thanks
cant find any new updates of theme like medical and all others in the update
Hi, we added new demo Wedding and other small imrovements, you can check in changelog.
Regards, SW-THEMES
Hi guys, elements from my revolution slider disappeared after the update, it shows only background image, but there should be text and pictures. In the backend it is fine and everything is visible. But not on the page: www.madmonq.gg … I tried rebuilding the slider from scratch but this doesn’t help. Please let me know what to do, thanks !!!
Hi,
what we see is here http://prntscr.com/d0qkig We can see you have used a full banner in the slider area. Can you please apply your slider here that you have created so we can check and fix this issue. Thanks
