Discussion on Porto | Ultimate Responsive Magento Theme

Discussion on Porto | Ultimate Responsive Magento Theme

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Slider doesn’t work right. Using home slider # 9, but whenever I try to make a change or edit it, the slider is broken. Now can’t get it to go back to default one and everything I try does nothing. Basic html, but all I did was try to change the color and everything broke.

Thanks for using Porto,

But Your 6 months of support period is now expired. Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension, please contact us through themeforest support page again with your issue details.

Regards

I am using header type 01 – when I try to change some of the colours in the header. The theme seems to change all the buttons etc to white FFFF so they become invisible. Even though I haven’t changed them myself, is this a bug?

Thanks for such an awesome theme by the way.

Thanks for using Porto,

Please open new ticket at https://smartwave.freshdesk.com/helpdesk to get the support for your issue.

Regards

layered navigation – on your demos some of the filters are open to start with. On our site there is only one filter open to start with in the product categories and we have to manually open the other filters. How do we have all filters open at same time when someone visits the page?

Thanks for using Porto,

Which version of Magento you are using please? Please open new ticket at https://smartwave.freshdesk.com/helpdesk to get the support!

Regards

Hello, just an other question, it is not clear for me if the full version from Mageplaza Layered Navigation is included in the theme or not? When I am in the theme I can activate the Mageplaza Layered Navigation extension, but is only showing a price slider. There are also no more setting options then active or deactivate the Mageplaza Layered Navigation extension.

Thanks and Regards Thorsten

Thanks for using Porto,

Mageplaza layered navigation extension was inclued in theme. You can check this extension configuation in admin panel > Mageplaza. If you need any help, please contact us via helpdesk: https://smartwave.freshdesk.com/helpdesk

Regards

Hello, I want to insert an Iframe within the theme for Magento2 V2.1.2 can you tell me where and how to do that? Thanks for your help! Regards Thorsten

I have to be more specific for what I want to do… I don’t want to use the magento2 newsletter functionality. Instead I want to use a third party (wordpress) application. What I want to do is the eliminate the Magento2 newsletter signups and replace them with the iframes. And maybe put here and there an extra Iframe for signing up for the newsletter. Iframes I want to implement with “advanced Iframe Pro”. Or is there an other way to achieve this?

Thanks for using Porto,

Unfortunately, we are unable to recommend any 3rd party extenison. But you are able to disable Newsletter module from magento site in your backend.

Regards

Hi

I am using version 2.4 on magento 1.9.3. I have successfully imported blocks and pages, but when i try to click “Import demo 8” , it gives me 404 error. Can you please check. I can provide admin login and password

Thanks for using Porto,

Please make sure you did apply theme patch for Magento 1.9.2.2 or above and SUPEE 6788. In case, this patch applied , please kindly upgrade your theme to latest version 2.4.0.1 to get a fix for your issue.

Regards

I have created a page with a custom block and it’s being displayed before the breadcrumbs. How do I display the custom block after the breadcrumbs?

Thanks for your reply,

Please try to set Category Description Position in Porto- Setting panel > Category to change how category description and breadcrumbs show

Regards

I did that, and it fixed the order of the breadcrumbs (top) vs. the block (bottom), but now the block doesn’t span the full width of the browser window. How do I fix that?

Please open new ticket https://smartwave.freshdesk.com/helpdesk to get the check for that

Regards

Hi I have bought your extension and I am looking to move around items on my nav bar. Any idea of where I could find this in your theme?

Hello,

I’m sorry but for support on ThemeForest you need to use the account which was used to buy the theme.

Kind regards

Hi There, your theme have demo to check? and have compare feature ? also RTL support?

Thanks for interested in Porto,

Please check all demos of Porto here http://www.newsmartwave.net/?theme=porto_mg. Porto has compare function and RTL support ready.

Regards

Is it possible to use filterproduct slider to show product from specific category but without any attribute as new,sale etc. ?

Thanks for using Porto,

You are able to show the products from specific category. In you case, you can use to show latest products from that category on homepage.

REgards

Thanks for replay, but filterproduct check attribute as featured etc. I don’t wan’t to show latest products from some category i just want to show products without any attribute from specific category.

please take a look at my ticket 9754

Thanks for using Porto,

Please check the comment in your ticket

Regards

I use on nginx unbutu 14,Quick Start Package. to step : Active SW Extensions, open command line in folder root of magento and run commands via ssh using putty or others, php bin/magento setup:upgrade.

But it say errror :

php bin/magento setup:upgrade
[Magento\Setup\Exception]
Can't run this operation: deployment configuration is absent. Run 'magento setup:config:set --help' for options.

setup:upgrade -magento-init-params="..."">-keep-generated

How can i solved this ? THank you.

Hello,

I’m sorry but for support on ThemeForest you need to use the account which was used to buy the theme.

Kind regards

Hi. I noted that it would be a bug in the latest new versions of Porto Template, regarding Custom tabs on Product View.

If you go to System -> COnfiguration -> Porto (latest versions) -> Porto – Setting Panel -> Custom Tabs on Product View -> Attribute Tabs -> Attribute Tab #1 -> Enable Than you add an attribute (for example “name”), this attribute is not displayed on front-end.

With version 2.1.0 of Porto Template, there is not this problem.

Thanks for indicating the way to solve.

Thanks for reporting the issue,

We will check and fix this issue if we discover any problem in latest version of Porto,

Regards

Magento 2: in almost all demo homepage, “sign in” section is showing and pushes other contents down or covers other content. Can you address this issue?

I am on http://www.newsmartwave.net/magento2/porto/demo4_en with Chrome. The “Sign in” section, including username, password, and sign in button is just sitting there as soon as page load. It’s not a popup. You don’t see that? I tried on a few different computers and browsers.

FYI, all Magento1 themes works fine on the same browser. All problems come in on Magento2 version.

Please try to clear your browser cache to check this again. If you encounter the issue like this after purchase theme, please kindly contact us to get the check.

Thanks for your time and your patience,

Regards

i have installed porto theme i like that, where is subscribe newsletter footer portion? please help me. I can’t see that.

were is newsletter subscribe form?

Hello,

I’m sorry but for support on ThemeForest you need to use the account which was used to buy the theme.

Kind regards

Downloaded Porto 2.4.0.1 twice but zip is corrupted. Please fix it, unable to extract files.

Please open new ticket at https://smartwave.freshdesk.com/helpdesk to get the downloadable link

Regards

Ticket ID #9707

Yes, pls check the comment in your ticket,

Regards

How can I change the sequence of the buttons in mobile header and in mobile sticky header? Now I have MyLogo-MenuIcon-SearchIcon-CartIcon but I want MyLogo-SearchIcon-CartIcon-MenuIcon (and I want the MenuIcon bigger if possible)

Magento ver. 1.9.2.4

Need I a customization of header.phtml file or header_typeXX.phtml one? In header.phtml I can’t find all the buttons that should be

You’ll need to custom file header_typex.phtml for this purpose

Regards

pls give me link to buy magento 2 theme. Thanks

It is same in this page https://themeforest.net/item/porto-ultimate-responsive-magento-theme Porto Magento 1 and Porto Magento 2.x theme are included in same package with $99.

Regards

link for mageto 2 download

Do you have any CSS code ready to use if you want to create grids on CMS pages? Like for example Ultimo theme has

<div class="grid12-6">This is displayed on the left side on the CMS page.</div> <div class="grid12-6">This is shown on the right side on the CMS page</div> <div class="grid12-4">this is shown on the left side on the CMS page.</div> <div class="grid12-4">this is shown in the middle</div> <div class="grid12-4">this is shown on right</div>
and so on from grid12-2 to grid12-12.. You can also combine for example 12-4 and 12-8 to show a more narrow grid on left side and a wider grid on right side

Thanks for using Porto,

Porto has included bootstrap grid system, you can refer http://getbootstrap.com/css/#grid

Regards

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