590 comments found.
Hi, how do I change certain or single header-images, for example the one on this product page: http://eyecatcha.com/shop/eyecatcha-wimpernserum-4ml/
Hi, Thank you for choosing our theme! You can change header image on single product page in JanStudio > Theme Options > Woocommerce > General Setting > Page Title Background http://take.ms/IhZny
Best regards!
Having a few issues with the metaslider, it’s not resizing properly to mobile, the images go really squashed… Also when you open the page it puts a grey box over with content from the first image in it…
I’m sure quick fixes just a bit new to this.
Hi willtpf
Can you please send us your website URL ? we will check and help you solve this problem
Hello, I do not see the ‘Appearance > Gecko Sample Data > Choose Layout > Import Demo Data’ option in WP. How can I fix this?
Sorry for out date video. We update our theme so you can install sample data in JanStudio > Install Sample Data.
Best regards!
Hi,
I bought the theme. So far so good.
I only have one question tho. Where do I insert language switcher from WPML? I want that is like you have in your demo files.
Hi,
Thank you for purchase and choosing our theme! You can install a plugin https://wordpress.org/plugins/wpml-translate-shortcode/ and add below short code in JanStudio > Theme Option > Header > Header left content[wpml_translate lang='en']English[/wpml_translate][wpml_translate lang='it']Italian[/wpml_translate]Best regards!
Hi,
It doesnt work: http://i.imgur.com/C7bnweh.png
Also I dont seem to find where to translate string items in loco like:
“NEW”, “HOT”, “Center promo text” etc.
Hi, Did you install WPML & WPML short code plugin? You can change “NEW”, “SALE”, “HOT” badge on menu by using custom css in JanStudio > Theme Option > General Layout > Custom CSS
.jas-menu li.hot a:after { content: “HOT”;} .jas-menu li.sale a:after { content: “SALE”;} .jas-menu li.new a:after { content: “NEW”;}
And change “HOT”, SALE, NEW” in content to your language For “Content Promo Text” can you try search string, we search in our language file and saw it https://monosnap.com/file/I5kI3cQXZgCJcC50FACLW24WRq02xG#.
If still have problem, you can send us your website link and temporary admin account via our profile, we wil take a look and help you solve.
Best regards!
Hi,
I want everything to be translated as strings because I will use multilingual. If I add following items, they dont show as strings.
Also I didnt mean as “content promo text” but as the middle text in top header banner (free shipping over 100$)
Where do I write you the website link?
Hi, Only badge on top menu you have to use custom css for other string you can use WPML to translate.
The text “free shipping over 100$” you can edit in JanStudio > Theme Option > Header > Content Promo Text
You can send us private message at https://themeforest.net/user/janstudio on right sidebar
Best regards!
Do I need any other plugin to run multilanguage store? If so, which one do you suggest.
yes, you need another plugin to run multilanguage store example WPML https://wpml.org/ or PolyLang https://wordpress.org/plugins/polylang/ Best regards!
Hi, is there any possibility that in the bar before the slider in page Home, the social network icons can appear without the circle and just by themselves? Thank you!
Hi, Yes you can use page builder to have a bar before slider. To have social icon without circle you only need 2 lines of custom css code.
Best regards!
Hi, which are the 2 lines of custom css code?
You can add custom css code .jas-socials a { border: none;} Best regards!
Where do i put that code? In which part? In the Jan Studio plugin? Thanks!
Can you send us purchase code via our profile, we check now your account didn’t purchase for our item.
Thanks
hey there, i want to add slideshow in front page with image and text with button (url) ? like this http://janstudio.net/gecko/fashion/home-fashion-5/ . I try using meta slider but there is only put the image, title , and url . i cannot found the text button.Could i do it? Thank you
Can you send us your website link, temporary admin account via our profile. We will take a look and help you solve your problem.
one more thing, in detail product when i click the thumb in second image and then hover the big image it appear the first image. could you tell me what did I do wrong? thank you
You can update theme to latest version to fix this issue.
Best regards!
Hey, to which languages theme is already translated?
Thank you for interested in our theme. Have not any language translated but our theme have .pot file and you can use to translate to your language.
Best regards!
How many words there is to translate aprox.?
Hi, Have about 450 words to translate.
Regards!
On many of your demo pages there is a full width slider below the header/menu/logo and above the page content. I’m sure I am overlooking it, and have checked the meta slider option to no avail, but where is the option to add that? Thank you
Hi,
Thank you for purchase and using our theme!
You can change display of slider in Page > Home Demo > Edit content in first row.
Best regards!
Thank you for the reply. Unfortunately, it still remains within the Visual Composer boundaries, unless I remove the sidebar from the page layout. Is it possible to have a full-width slider as well as a sidebar?
Hi, As i understand you want to have full-width slider on top and below is content + sidebar? Can you create new topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with more explain for your issue, our technical team will take a look and help you solve your problem.
Thanks & best regards!
Hello JanStudio! Great theme! It seems like what I’m looking for but I have a questions. Is it compatible with the plugin Event Calendar or another plugin which can manage calendars and events?? If yes I’ll purchase it surely!
Thank u very much, Camilla
https://wordpress.org/plugins/spider-event-calendar/ https://wordpress.org/plugins/event-calendar-wd/ So you can use our theme with these plugins.
Best regards,
We waiting for your purchase! Thank you very much!
Thank u very much! Today I’ll value the suggested plugins and than I’ll purchase your Theme! Have a nice day Camilla
Thank you! If you need more help feel free contact us for assist!
Do decide to choose our theme? We waiting for your purchase 
. Thanks
Hey! Great looking theme. I am quite interested in buying this. Specifically, because you are the first to nail filters by adding them not into the sidebar only.
I have four pre-sale questions:
1) Is it possible to change from the patty-button menu to a normal menu? I haven’t seen that in any of the demos. I think it’s nice on mobile but unnecessary on desktop.
2) There seems to be a problem with the header on mobile? See screenshot here (http://fs5.directupload.net/images/161107/9smf73d9.png).
3) Another issue on mobile is where multiple images are embedded in each other. See screenshot here (http://fs5.directupload.net/images/161107/x8rz6t54.png)
4) Do you support language switchers by default? Haven’t seen it in any of the demos.
Hi PhilippStelzer,
Thank you for interested in our theme.
We move filter on top to help shop owner can show more products to their customer.
1. Our theme have 7 header style options, i changed header layout on demo to another layout, now you can check update
2. It have problem when you resize window of browser you can refresh to check. On mobile it work well
3. I checked but didn’t see problem like yours, can you try refresh browser
4. Our theme by default don’t support language switcher but support .pot file so can easy translate and use for multi languages site. You can use WPML or Polylang for your site.
We wait for your purchase
Thank you & Best regards!
Hello again.
How can I translate the top bar ‘center promo text’ string?
Thank you!
Hi,
You can input your text string in JanStudio > Theme Option > Header > Center Promo Text
Best regards!
Yes, sorry. I have the text. I have the page in 2 languages using WPML. How can I translate this string to the other language?
I think all other theme text options have the same problem: Header > Center Promo Text WooCommerce > Product Detail Setting > Shipping & Return Content Footer > Copyright text
Can I translate these strings with WPML or Loco?
Thanks! Regards, Sergio
Sorry for misunderstood, you can follow our document at http://janstudio.net/gecko/document/ in Getting Start > Theme Translate. You can translate our theme option with Loco Plugin
Best regards!
I can translate the Center Promo Text with Loco? Is an echo in the header layout file: do_shortcode( cs_get_option( ‘header-top-center’ ) )
I’m changed in the theme child because with WPML I can’t do it.
You can translate with Loco. You can translate for parent theme and it will apply for child theme.
Best regards!
Hello, yes I have solved the problem! Thank you Could you tell me how to bring up the message “15 days time” On my articles?
thank you
Sorry i don’t understand. Can you create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with more description about your issue. Our technical will take a look and help you solve your issue.
Thanks
Hi,
In my product page, I put a WOOF – WooCommerce Products Filter on the sidebar and when I search for a category, it will link to a new page with filtered product. Can I directly edit this page? Because there are some objects I would like to remove.
Hi,
Can you help us create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link that will help another customer have same issue with you can easy to find solution if they have. Our technical team will take a look and help you solve your problem.
Thanks!
Sure thanks
Hi, Im thinking of buying this theme , and its seems perfect to me. I have a few questions. First of all if I put my moues over the bag logo does it show the content of it?
can I set the “filter” options to always show (no hide)?
when Zooming in product page, there is a button on the top left to enlarge the photo(full screen). and on the bottom, there is a mini gallery(which auto-hide) can I change this behavior, so that the mini-gallery will always show, and that the zoom will automatically open in full-screen(without the button on top left)? I want it to look like this: https://s21.postimg.org/n7lk1hbcn/examplezoom.jpg
Thanks!
Hi,
Thank you for interested in our theme!
Let me answer your question:
1. When you click on bag icon, mini cart will display content or when you add product to cart, mini cart auto display content.
2. You can add filter to left sidebar of WooCommerce Widget and filter will always show.
3. The zoom function is default of WooCommerce so if you want like screen shot, we have customize code to get effect like this.
Best regards!
Thank you! I didnt understand your answer for number 3. You have a code like this? if you dont have, can you do it for me? will it cost extra money and how much? Thank you
Hi,
Yes for issue number 3 we have override exist code to make zoom effect as your require. We will help you make zoom effect with small fee after you purchase for our theme.
Best regards!
Hello, I have a little problem with the theme, when you click on the photos of the home page nothing happens no redirection products? I may have made a mistake? http://liedson.fr/
regards gilles
Hi,
I checked your site and now it working normal. Did you fix this?
Regards!
what is theme php memory requirements?
Hi,
Thank you for interested in our theme.
As require php memeory to run WooCommerce is 64MB.
So you have change in php.ini for memory is 64MB
Best regards!
Also, I’m trying to replicate the images right under the slider on the handmade homepage (http://janstudio.net/gecko/handmade/) but the image sizing appears to be off. Do you have guidelines for the image size to make it look like the demo? (One in the lefthand column, two stacked in the righthand column)
Hi, You can create image have ratio 2:1:1, it mean photo on the left have height = 2 height of photo on the right
https://monosnap.com/file/QCWCPi2gopzJcMRBaEOIa4gbN8kgr6# Best regards!Hello. Is your Support site down? The links from themeforest don’t seem to work. I just installed the template and I’m trying to get it configured. For some reason, the /shop/ page says it can’t be found. Any ideas?
Hi, thank you for purchase! Did you install with our sample data demo? You can check in WooCommerce > Setting > Product > Display and follow screen shot https://monosnap.com/file/7DEojTWkVECGipEuNK4JOckLvavthb#
I did install the sample data, and the homepage and product pages work, but that /shop/ page isn’t available. When I try to edit it in WP, I just get a blank page: https://monosnap.com/file/lphb9EoqVQwjGa2nRSzr6RD39HagTk#
Sorry for late reply. Shop page auto get content by WooCommerce product listing. In dashboard you see it blank page but it working normal.
You can open link youdomain.com/shop it still work well.
Best regards!
hello, my page Product gecko theme the basket appears more ?? someone just tell me how? thank you
Hi,
Thank you for purchase our theme!
Can you explain more for us understand about your issue? We will take a look and help you solve your problem.
Best regards!
thank you for responding so quickly here is the link of the page or the product is for sale “Http://liedson.fr/produit/liedbox-32/” but the “buy” function disappeared ??
Hi, you can disable cataloge mode in JanStudio > ThemeOption > WooCommerce > General Setting > Cataloge Mode > Disable
Best regards!
Effectively !! I would have had trouble finding !! Many thanks ! regards gil
Feel free to contact us again if you need more help. If you love our theme and support, pls help us rate for our theme, that will help us in sale.
Thank you very much!
