62 comments found.
hi i am trying to install fire services with dummy data it is not working, please help me out, i am not able to login to your support system to log my query. please contact urgent
please help me
We are sorry for inconvenience, the support site was down for updates; however it’s working now.
The most of issues with dummy data importing come from server settings.
Recommended parameters:
max_execution_time = 600
memory_limit = 192M
upload_max_filesize = 128M
max_input_vars = 5000
If you have limits not as above, please change them (consult with your hosting provider regardng that).
We’d appreciate if you provided our support team (https://ancorathemes.ticksy.com) with your site details so they could check the problem. Thank you.
hi i have shared required details and its taking my happiness, help me out.
Hello, Please check the ticket responded, there’s solution provided. Thank you!
I have upgraded to the latest version and now the team section in the back end has completely disappeared! Clicking on the team photos now results in a 404 page not found error. Please help!!!
Hello. We have received your ticket regarding this problem. The one responded, please check. Thank you!
Hello, we recently switched the website to the live domain and now we are seeing “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” As I understand it, this is happening because there is no API key. However, within the comment section, you note that the API field is listed in the “service” section of theme options, however I do not see an API field. Please help.
Hi, please make sure you have the latest theme version installed; check the article https://ancorathemes.ticksy.com/article/8452/
Cheers!
Hi, I get the “api key” error in the contacts page’s map, how can I solve it?
Hello. Please check this link https://ancorathemes.ticksy.com/article/8452/
Thank you.
Hello, presage question. Is your theme woocommerce compatible?
Hello. There’s no problem to install Woocommerce, however pages will need to be styled up.
Hello Author, Can i add a SHOP with Payment GW as well to this theme? Is it included or i have to customize the theme?
You can add Woocommerce or another plugin to add shop functionality, however some extra styling should be added to get product pages look the way you need.
I bought this theme, it is very good. However, it is inconvenient to work with Visual Composer, could you give theme without using Visual Composer on pure CSS and html ???
Hello. Unfortunately we cannot exchange the theme. however you can use this one without Visual Composer: most of shortcodes used are theme’s ones. Also you can use Classic mode to edit pages.
Hello. Unfortunately we cannot exchange the theme. however you can use this one without Visual Composer: most of shortcodes used are theme’s ones. Also you can use Classic mode to edit pages.
In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is either to try creating the ticket again or to send your request to _Presale questions category which does not require purchase code verification. Unfortunately, the issue occurred for reasons beyond our control, though we continued assisting you in comments and pre-sales tickets all this time.
Please take our apologies for any inconvenience caused.
Hi, is there a way to just import the homepage dummy content. I bought the theme because I’m trying to mimic the home 1. But your theme wont allow me to import dummy content w/o deleting all my current content and your tutorial isn’t helping me out. Thx,
Hello. No, there’s no partial dummy content import available unfortunately. Please check the section of Home page (http://prntscr.com/bx8fkf) at http://firedepartment.ancorathemes.com/doc/ to set up the page as on demo.
For further support please submit a ticket at https://ancorathemes.ticksy.com once required.
Thank you.
Hello friends!!! I have a question to the author. I can merge my collect this webpage? In fact it would be correct, can you help me on this webpage to believe such a model collector. http://pompierul.md/colectie/ this is my blog, and I think for a long time to make changes. Thank you !!!
Hello. If your site is Wordpress based, you can install the theme on one.
Or have you mean something different?
Adapt my collection, this web template.
I really liked this web template, my page is not wordpress. Ability to adapt to yours?
If your site is not Wordpress, you should recode the whole template to programming scripts your platform uses.
presale question. Does theme include mega menu?
Hello, no there’s no Mega menu plugin included.
Import dummy data is not working properly. I just installed theme and want to import dummy data with one click. It stops again and again. Tried many times.
Hello. Please submit a ticket at https://ancorathemes.ticksy.com to get helped with that. Thank you.
Import is not working properly. I just installed theme and want to import dummy data with one click. It stops again and again. Change execution and upload limit too. Still having issue.
Never mind. Import is done. Thank you
Hello. Thank you for update. Our apologize, had no chance to answer you earlier.
Hi! I really like the theme, but for some reason I couldn’t get the visual composer to work like I know it to. I logged back into my wordpress site today and noticed that the visual composer plugin needed an update. However it’s not letting me update the plugin, and it’s recommending I purchase the license for the visual composer. However, isn’t there already a license for me to use it once I purchase the theme?
Anyways, the article I read (https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524337) states that the developer has to upgrade the visual composer plugin on their side and push it to me (I’m assuming via a theme update?).
Any information would be greatly appreciated!!!
Best regards, Bryant
Hello Bryant, Please submit a ticket at https://ancorathemes.ticksy.com with plugin update request. Thank you.
Hi Dom Hemming, i have a one more question this Fire Department theme have a web forum? or this have compatibility with a plung in for a web forum? I want and need a web blog and forum principally. This Fire Department theme have what I need? You really think this could work out for mi? Thank you for your response
There’s no forum functionality added with this theme, however you can try to install extra plugin for that (e.g. https://buddypress.org/ )
Hi Dom Hemming, excellent work!!! i love it!!!, my question is: this theme work with ads? Advertising banners, for example like Google AdSense and others? Thank you for your response
Hello. Thank you for interest in this theme. Unfortunately we have not fully tested ads on this theme, however you could try to add ones using some plugin or in text widget.
Do you have this theme in HTML?
Hello, no, unfortunately there’s currently just Wordpress theme available.
Nice theme, GLWS 
Thank you!
Amazing creativity and quality work, GLWS
Appreciate your comment.
Beautiful Work, Good Luck
Thank you, same for you!
