28315 comments found.
Hello, How can I change the out of stock text? I can’t seem to find this info. Thanks!
Hi Author, I like your theme but I would like to ask, if there is possibility to Integrating categories all in one something like this http://prnt.sc/d7y7v4
Thanks
When I try to fill and submit the Contact form it returns; “There was an error trying to send your message. Please try again later.” Please how can I resolve this?
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support 
Include a link to your site if possible.
Hey guys, how to present POSTS on iPhone from sliding left/right and only to scroll up/down. Something along the line of this’preventDefaultSwipeY’. Postpage link is http://eestudio.co/usa/taliesin-west-plan/
Hi there, I’m sorry but there is no option for that.
The product quantity selector for product page and shopping cart page are missing. What happened? Please help…
Hi there,
To help you out we need a link and access to your site.
Please go to WP-Admin > Flatsome > Help & Guides to send us a support ticket. That’s the correct way to get support Include a link to your site if possible.
Hi,
What happened to the text, I tried many times, and only this site have this problem, please check the screenshot.
http://chuantu.biz/t5/41/1479239457x2936929549.pngthanks
Hi there, try enable Flatsome 2.0 fallback in Advanced > Global settings
UX Builder doesn’t work, Increased memory limit, disabled all plugins, still just sits there loading. Lot’s of people having this problem, anyone get it fixed? The author just posts same link for everyone. I like how they created the problem with the UX Builder and then want to charge you more for support after you bought theme and accidentally made the mistake of updating the theme thinking it would work. Now I just have a worthless site, I’ll go buy another author theme before I pay for support.
Hi there,
Everyone we know who had this problem has got it sorted out. Do you have a ticket ID from support that I can take a look at? I need to investigate your site.
Could you also check if you get any JS errors in the console? http://docs.uxthemes.com/article/194-how-to-access-web-consoleBtw you can always continue to use V2 if you want.
Hello
I just bought the theme. When installing i can’t seem to get all of the demo contents. Also the pages for checkout, shop, etc are not there.
How do you successfully install the demo content along with the pages?
also im getting HTTP ERROR 500 when i want to edit the page Thank You
Hi there, the pages for checkout etc is automatically installed if you run the WooCommerce setup wizard.
Try this to fix the http 500 error on page builder: http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
Anyone else noticed a glitch on the cart page, if random entry is made in the zip/postcode field for shipping calculation the woocommerce-message ul class seems to knock everything out of line.
Hi there, not seen that before. Do you have a screenshot of it?
Yeah will send links to screens.
Dear author
help me to fix this . http://dfrcollection.com/checkout/ mypage become not eye catching and not good.
please help me Lindu cipta
Looks good here
how to fix the page to a normal page ?
I have 7 product category images that used to be visible on the first page. Now with what I believe is caused by an update, only two product category images are shown. How do I change this? I am not even sure on where to change this.
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support Include a link to your site if possible.
I want copy or modify (sorting part) shop homepage plz
Hi there, that is currently not possible without custom development of the theme, and that’s not something we can provide. You could try contact http://codeable.io to get help with custom development.
Hope you understand
flatsome > theme option > shop > category page /// Above route is the form of the page , could i copy of that part ?
plz
Hi there, that is currently not possible without custom development of the theme, and that’s not something we can provide. You could try contact http://codeable.io to get help with custom development.
Hope you understand
Hi,
I have some issues which weren’t solved when I had the support option. I wrote several e-mails, answers were vague and problems were not fixed. Now the support is exprired. What I want to know is simply this: if I renew the support option I have to solve those issues which are 100% theme related and may be seen on your demo as well. Are you willing to help me out? I can say right now which issues I am talking about:
1-sliders and grid images takes a bit of time to load and before the images appear the main theme color is visible on the background which is a clear bug and not a very nice one. this requires a fix since this issues is not visible on other themes and the website does not look professional at all.
2-page product images do not load correctly. The galllery images load before the main image.
3- I also have to update the theme to the latest version, which I did not do. The reason why is that you made some major changes in css (it messes up with the current version of my theme because css are very different) and it could potentially cause severe damage to the website that even two professional developers refused to update it saying it’s up to who developed the theme to provide proper support in such cases.
If I buy the support renewal all this issues should be solved, otherwise I will have to change theme and, even if I really liked the theme, leave a bad review and choose other themes for future projects. This is not my intention, so I am confident you will understand that I am wasting time and potential customers.
I am looking forward to your reply,
Kind regards
Hi there,
1) What’s the alternative? You need to have some content there before the images are loaded. This is not a bug and this is actually the first time we have heard a complain about it after 30k+ sold items.
You could try disable the lazy loading of the backgrounds in Advanced > Lazy loading.
2) Do you have an example online where this is happening?
3) Flatsome 2.x was three years old and it was time for a new start to make it ready for the future. You can always continue to use V2, we’re going to support it for the next WooCommerce versions.
You can always try V3 and downgrade to V2 if things did not work by using this method: http://uxthemes.helpscoutdocs.com/article/189-downgrade-to-flatsome-2-9Hope you understand,
Cheers
hi,
1- where can I find this lazy loading option? 2-can’t give you my credentials here in public, but this is something which happened after a previous update and related to the gallery slider on product pages.
Anyway what I would like to know is if these issues can be fixed or not, if I pay for the support extension.
thanks regards
Hi again,
1) In advanced > lazy loading
2) But this works on our demo sites. Are you overriding any files with a child theme?
Hi,
I am not overriding files.1-an experienced developer tired to fix one of the issues…he clearly states that your code is messed up and bloated and that some css customization I did in the child theme messed up with the parent theme. Other bugs can’t be fixed, What is more, he clearly advised me to change the theme.
2-I still can’t find advanced >lazy loading. It’s nowhere to be found in my dashboard, could you please post a screenshot of it? It’s really absurd. the developer thinks you gotta be kidding because this option is not there in my theme! Please provide a screenshot/proof of it.
3-Minify css and javascript. Even if enabled this option does not work. tried several times with page speed insight and other tools and it looks like nothing is minified in my website, why?
Hi again, seems like you have an old version of Flatsome installed. Latest version is 3.2.2. The CSS there is less bloated than in version 2.x.
Is there a way to organize the category slider? Right now i see its alphabetical and was hoping to sort it by the category order.
Hi there, should be a “order” option in the UX Builder?
How do you update the theme to the current version? will it break my current site?
Hi there, take a look here: http://docs.uxthemes.com/article/188-upgrade-to-flatsome-3-0
Testimonials shortcode
Star rating is not displayed. No shortcode for star rating (5 stars saved) after saving in UX Builder.
Thanks for noticing. I have sent this to the developer for further investigation.
Is it possible to set relational product fields? That on a product page, for example a chair, I can set the material & relational to the material comes an dropdown with the material colors? Kind regards
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