2000 comments found.
Hi! great work! but… if possible change the rollover color on the interactive banner? like a portfolio list…throw the php or css file. thanks for help Stefano
Hi there Stefano,
Thanks a lot 
Yes, it could be done. Please, use this part of code with your desired color
.q_image_with_text_over .shader {
background-color: rgba(241, 147, 158, 0.7);
}and paste it in Select options > General > Custom code > Custom css. You are welcome.
Select
thanks for reply, but this code change the color on mouse_out but not on mouse over ..right?
You are welcome. Yes, and for mouse over action, here is the code:
.q_image_with_text_over:hover .shader {
background-color: rgba(54,54,54,0.6);
}Great!! thanks!
You are welcome
How would I change the “Add to cart” button to just go through to the product page. and be renamed to “View Details”
Hi,
You could easily translate Add to Cart button using poEdit software. Also, with this part of code in Select Options > Global > Custom Css
.woocommerce ul.products li.product .add-to-cart-button {
pointer-events: none;
}You will achieve no linking via this button. And regularly when you click on the image, you’ll be navigated to single product.
Select
Hi there! This is a pre-purchase question : I would like to buy the Hazel theme but I wonder if it is only a vintaged theme. Can I use “normal” picture instead of having the vintage filter? Thank you for your answer.
Hello,
Thank you for taking interest in Hazel. Yes, of course. Our designers just used some filter for images in image editor to make it with that vintage atmosphere.
You are welcome.
Select
updating from 1.2.3. Hello I am just about to update from a very old version – 1.2.3 to the newest version. I have woo commerce enabled and sell products online. Anything in particular I should look out for in this major update? Thanks.
Hello,
For update our theme to latest version, you should follow instructions from here https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20983 Then, to update VC to latest version, here are instructions https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20984 To be sure, you could first do back up of your files. For further assistance, you could fill your ticket on our support forum https://select.ticksy.com/Select
Good evening, Is the theme compatible with WoCommerce 2.6.8 and VC 5?
Hello,
Thank you for taking interest in Hazel. At the moment, we are working on new updates of our themes, where VC and WooCommerce would be updated to latest versions. We will release new updates in the upcoming days.
Select
hi! for some reason… when i go to my page- the visual composer won’t load what i have created… and it won’t let me add new elements.. its like the visual composer is stuck, while everything else is functioning.. word press updates are current- this just happened out of the blue- my support has expired…. can you advise me as to what the glitch is? i would rather not renew support…thanks
Hi there,
It could be you’ve recently updated core WordPress files to version 4.5+ There is conflict with jQuery, but solution is pretty easy. All you should do in order to fix this is to update our theme and VC to latest version. To update Hazel to version 3.3 , just follow instructions from here https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20983 then to update Vc to latest version, here are instructions https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20984 After this, you need to clear all the cache (browser and server) and everything should be working back fine.Select
the parallax on the rows doesn’t work on firefox ? Works good on Chrome… Thanks
Hello,
Please, submit a ticket on our support forum https://select.ticksy.com and include your site URL and wp-admin access so our support agents could take a closer look. Thanks
Select
The portfolio filter don’t work good, load and filter only the items already loaded. I must select “show all” and select again the label in the filter… Why?
Hi,
This is, actually, how portfolio filter is working. It is actually filtering items that are already loaded. So if you set some number for portfolio items to be initially shown and you have more than that, before clicking on the Show More button you will see on under each Portfolio category, only portfolio items that are already been visible.
Select
ok- thanks!
You are welcome.
Hi, sadly the Visual Composer doesn’t work anymore. Apparently because I cannot update to the newest version. The plugin-developer says, if I got it integrated in a theme I should ask the provider to update it for me. Could you please help me out? Thank you.
Hi there,
It could be that you’ve recently updated core WP files to version 4.5+ There is conflict with jQuery and it is solved in newer version of Visual Composer. In order to fix this, all you should do is to update our theme and VC to latest versions. To update our theme, just follow instructions from here https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20983 and to update VC to latest version, here are instructions https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20984 Then just clear all the cache (browser and server) and everything should be working back fine.Select
It’s working now! Thank you very much!
You are welcome.
Hello. I have to update the theme from 2.3 to 3.3. Can I simply update the theme via the Envato Market plugin? Is there anything I have to watch our for OR anything I have to do before updating? Thanks for your help.
Hello,
Yes, you could try to update our theme using that plugin. We could suggest just first to make backup of your files. Or you could update Hazel manually following instructions from here https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20983 and to update VC, here are instructions https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20984You are welcome
Select
I tried to use the plugin but it looks like it broke my site. Luckily I have backups. I will try to do it next by ftp. hopefully it works.
We hope it would work well. For any further assistance, just submit a ticket on our support forum https://select.ticksy.com and our agents will help you there.
Hi, how i can change the label “All” in the portfolio categorie’s filter? Thanks
Hello,
You could just translate that label. You should install and use Poedit software for labels translation. Read this for more instructions https://make.wordpress.org/polyglots/handbook/tools/poedit/ You are welcome.
Select
Hey there, in the Single Page Site where you add a Video Player section to the scroll, it creates a massive blank video wrapper above (blank section) I was wondering if there was a simple way to fix this? Maybe there might be another way to place a video on the Single Page theme.
Hello,
We need to take a look at this on your end. Please submit a private ticket at https://select.ticksy.com and share WordPress admin access, and our support will check this.
Select
Hi! I have a question. If I renew the support then I can download the latest version compatible with the new wordpress? because now visual composer doesn’t work. Thank you. V.
Hello,
You can update to latest bundled version, but first you have to update the theme to latest version, and then perform uninstall / install of required plugins in order to obtain latest varsions. Currently, latest version of Visual Composer plugin which is shipped with the theme is 4.12.1 and we will include newer version with future theme update.
Select
Hi, great theme, love the look but I’m having an issue regarding portfolio hover that is not centered (the title and buttons are set a little to the right) when inserting portfolio slider on a page as you can see here : http://dadashop.beaubon.fr/ Could you advise me? Thanks!
Hi,
Please submit a private ticket at https://select.ticksy.com and share WordPress admin access, and our support will check this.
Select
when will the rest of your glass demos be ready? i am interested in what a violet glass will look like… thanks…
Hello,
Thank you for being interested in our Hazel theme. At the moment we do have these three demos in Glass design. We do not have other demos in same design.
Select
Hi, I was asked to make a few changes to a website using this theme and one of the changes was to increase the logo size. I can’t for the life of me find where to do this as the size seems to reduce automatically. I see the size is hardcoded somewhere when I inspect element but when I search for that code I cannot find it. How can I modify the logo size? Thank you.
Hello,
Try to you use this part of code
.q_logo a {
height: 100px!Important;
}with your desired value for height, and paste it in Select Options > General > Custom Css.
You are welcome.
Select
That was it, thank you!
You are welcome!
Hey, I love your theme and the options just got a quick pre purchase question!
Really like the version ‘Olivia’ but wondering if the homepage slider could be a full width video instead? And also could the portfolio be videos instead?
Thanks!
Hello,
Thank you for taking interest in our theme!
Yes, you could add video in Select Slider instaed of Image background http://screencast.com/t/pdYDvY3vmav When it comes to Portfolio, you coul add videos in Single Portfolio, but video cannot be added instead of Features image of Single Portfolio in Portfolio List.
You are welcome!
Select
I am trying to use icons with visual composer. I have updated visual composer using the latest js-visualcomposer.zip provided in the new Hazel theme (but did not update the full hazel theme when I updated js-visualcomposer.zip). Since I updated the visual composer, the icons on my homepage stopped working.
keeperfilms.com.au
Can you please help me fix?
Hello,
You need to update our theme to the latest version, too. Please, follow instructions from here: https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20983
Select
I am trying to use icons with visual composer. I have updated visual composer using the latest js-visualcomposer.zip provided in the new Hazel theme (but did not update the full hazel theme when I updated js-visualcomposer.zip). Since I updated the visual composer, the icons on my homepage stopped working.
keeperfilms.com.au
Can you please help me fix?
Hello,
You need to update our theme to the latest version, too. Please, follow instructions from here: https://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20983Select
HI, i have a very strange problem… the side menu area sometimes work other not (open but i see nothing) hazel theme is update at 3.3 and wp at 4.6.1. it’s looks like a js conflict??? but i have only active visual composer. the site is at the beginning. Thanks for your help! stefano
Hi,
You could try to go to Select options > General > Page transistions and there set No animation and save. Then test this again. If the issue persist, please, submit a ticket on your support forum https://select.ticksy.com and include your site URL with wp-admin access so our support agents could take a closer look.
Select
