23227 comments found.
Hi, there awsome theme~! Actually, this will be my first time to use your theme, even Wordpress. So a very elemetary questions, when I choose the theme ‘shop>Full Width Slider’, can I use ‘Shortcodes1>Tabs’ on my website? And Can I use your theme with other Plug-In? For exam…like a Social Login. I’m waiting for your reply. Thank you.
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you ca easily use both features on the product category page same as the demo.
Yes, you can use other plugins as well with the Porto theme.
Thanks
when using the porto recently added portfolio widget how can I remove the “view more” element that appears at the bottom of the widget? just in case I decide to keep it where can I change the url it points to? ex: http://www.charlestonvacationservices.com/newbuild/ in the footer thanks
Hi,
Please use this custom CSS code to hide the view more button:
a.btn-flat.pt-right.btn-xs.view-more { display: none !important; }
Thanks
Hello sir,
I have purchased the theme and made a website.. Now i want to add “Including VAT” beside the price of the product only in Single Product Page.. Can you please tell me what is the solution for this? I have used a plugin also but that plugin is adding the text on Product Carousel that is present on Home Page also. I don’t mind Hardcoding the text also.. Please tell me where to do it.. Waiting for your reply. Thanks
Hi,
Can you please contact us through our support system so we will check your site and then we will see what we can do for you.
Thanks
Hello,
I sent a mail to nicework125@gmail.com with the name Anshu Agrawal.. please look into the mail and reply me ASAP.
Thanks
That email is for paid customization support only. You should create a ticket on http://smartwavethemes.net/support
Hello sir, I have done that as well.. Support Link: https://smartwave.freshdesk.com/support/tickets/10597
Please get me the reply ASAP. Thanks.
Thank you for contacting us. Our support team will get back to you with the solution of your issue as soon they solve your issue.
Thanks and appreciate your patience.
please update visual composer
Hi,
Yes, in next theme update the VC plugin will update. And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired.According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi there. I just bought the theme and run a fresh install. Everything is good except for Revolution Slider. It seems to download and somehow activate, but it gives this message:
The plugin generated unexpected output.
And when I go see the front end it says the alias for the demo content can’t be found. I tried deleting and installing the plugin again, but same error occurs each time. Any ideas?
Hello,
Thanks for contacting us. The alias alert basically means that you need to Import Slider into the revolution slider so that it can be displayed in your site.
Have you imported slider into your site by following our documentation?
Thank you
Basically you can import slider from Theme Package main ZIP file >> Revolution Sliders Demo folder. You will find all sliders in this folder.
Hello. How do I show only an excerpt from each blog post on the blog page instead of showing the whole post?
Hi,
Please Go to Theme Options >> Post >> Blog & Archive. You will see Show Excerpt Options here. you can set it from here. Thanks
Hi, we installed the theme here http://abouthotelier.gr/demos/demo20/ and we have problem with wpml , it displays like that http://pasteboard.co/zcsf76eg.jpg why? what is the probem? we used the same options for wpml as we use to all wordpress installations
Hello Sir,
Do porto or woocommerce have bulk product options because so many other e-commerce CMS like Magento that provides that functionality. If yes then please let me know how to do it? If no, then is there any plugin which can help? Please suggest. I am talking about bulk uploading of 10,000 products. THanks
Hi,
You can import your products Via CSV or XML files. From your dashboard please go to Tools >> Import.
You can try these plugins too: https://wordpress.org/plugins/product-import-export-for-woo/ https://wordpress.org/plugins/woocommerce-csvimport/ Note: We have not tested these plugin yet with our theme and its not possible to guarantee 3rd party plugins for us. ThanksI can’t seem to find any of the Slider Revolution Demos to import. Can you give me a specific path to where in the “theme.zip” file the demos can be located? Because I have searched the entire content of the zip file and I can’t find the slider templates.
Hi,
You can find the folder with name “Revolution Sliders Demo” when you extract the zip file you have downloaded from the ThemeForest.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
How do i hide the search icon in the sticky menu?
Hi,
Please go to Appearance >> Theme Options >> Header >> Sticky Header >> Show Search Form.
http://prntscr.com/d9idzwThanks
How to change product-tab type to justified
Hi,
You can change the text type to justified from edit your products >> then from description editor >> select all the text >> Click the Justified button from the editor and update your product.
http://prntscr.com/d9i5njThanks
Hello, I’m looking at your Porto Hotel demo and the “Book Now” feature looks really cool – I was wondering if it’s a plugin being used here or a shortcode because I would need to make a few adjustment (add some more dropdown fields). Thanks
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, this Book Now page we have created with the help of Contact Form 7 plugin and you can easily add more fields with dropdown in your Book Now form.
Thanks
Something happen with the ADMIN , actually can login but wp-admin NOthing
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Already purchase support please i need HELP URG , something bad happen , i can login but i can go to ORDERS , o CUSTOMIZE etc
Hi. Right version this time I think. Visual composer had stopped working when editing a post/page plugin is telling me it needs to be updated yes it’s asking for a license hep please
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, re-newing support is required for further support. Thanks for your understand.
Thanks
Hello there. We love your theme but like many other comments here seems too slow. Based on GTMetrix, page loading is 12secs which is twice the average (6sec). Would it be possible to give the option not to install the woo commerce features? I’m afraid this may be causing some of the performance issues. Thanks!!
Hi,
First of all thanks for using and liking the Porto theme.
Please read and follow the instructions given in the theme documentation here about the theme speed up: http://newsmartwave.net/wordpress/porto/documentation/#speedupOR
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1Thanks
Hello I need some help here. I want to change my breadcrumbs of the following pages: - When viewing a post currently the breadcrumbs are showing Home / Post. I want to change it to Home / Blog / Post. - When viewing My Account page the breadcrumbs are showing Home / Shop / My Account. I want to change it to Home / My Account. Thank You in advance.
hi….how are you today…my turkish islamic clothing online store is http://www.goo.moda still show some problems in tag appear in the footer…please have a look take care please ll the best
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
HI ! 1. I bought this theme 2. download and install of theme with plugins and SHORTCODE PLUGIN ! I can’t find the shortcodes ? why ?
Hi,
First of all thanks for using the Porto theme.
You can see all the Porto shortcode as a VC element we have added in our theme to build the pages. Please go to page >> Add New >> Click on the Add element button in VC page editor >> Click the Porto tab you can see all the Porto Shortcode elements.
http://prntscr.com/d8hipmhttp://prntscr.com/d8hipz
Thanks
Hello, with your theme this is possible to add some custom Icon library ?
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can add your custom icons library in the theme easily.
Thanks
oh thanks for quick answer
, for be sur and do not have a mistake?, i can change this icon by my self icon ? http://www.newsmartwave.net/wordpress/porto/shortcodes/accordions/ ( accordions with icon at the bottom ) thanks anyway 
Hi,
Yes, I am sure you can add the custom Icon here on the accordions.
Thanks
thanks 
Most Welcome 
Hello..
I was just wondering if the below meta is added in single products by Porto? <meta itemprop=”price” content=”494.1” /> <meta itemprop=”priceCurrency” content=”NOK” /> <link itemprop=”availability” href=”http://schema.org/InStock” />
Eventually where can i find it as i need to change how price is displayed. When using prices by user roles i get wrong price in this meta.
Thanks Brgds Rune