38191 comments found.
“It’s a known issue that some third party plugins that include the redux framework cause the Salient options panel to be hidden – for the time being you’ll need to disable that plugin to access the options panel. This will be fixed in the next update.”
I have installed a fresh 7.6 theme and the plugin “https://codecanyon.net/item/caption-pro-image-caption-wordpress-plugin/8675962” let crash the menu. Any update / fix for this issue?
Hey blockbaster,
Could you please reach out via email and provide a copy of the plugin for testing so I can take a look? https://themeforest.net/user/themenectar
Cheers
Hi, I purchased Salient on December 2, 2014. The license I purchased guaranteed free lifetime support. This guarantee was very clearly advertised as a key part of the license I paid for, alongside lifetime free upgrades. I now need to troubleshoot an issue with the theme, and have discovered that this lifetime support has been revoked, and I will need to pay Envato $41 to even post a ticket to your tech support site. This is a breach of contract on your part. I can understand this new model of “pay as you go” support moving forward, but I purchased lifetime support. Please advise.
Hey nmorehouse,
I offer grandfathered support to any user who purchased a license prior to Envato making the support changes – feel free to post any questions here 
Cheers
Awesome! Guess I should have imagined at the time that free lifetime support wasn’t tenable in the longterm for such a great theme. Thanks for being cool about it, and sorry for the testy comment. Hangry webpage troubleshooting. I think I have it sorted now. VC wasn’t loading because of incompatibility with new Wordpress, old Salient, but successfully updated Salient after testing on staging site and all is well. Out of curiosity, is there a way to put a mini Google map as a widget in one of the footer columns?
Hey, no worries and glad to hear!
In regards to the google maps query, by default it would require some custom development as Salient doesn’t include a map element that could be placed there. However if you end up using a plugin just let me know if you encounter any issues
Cheers
Hey, just updated to latest version from 7.08 and it completely broke my site. Everything is updated.
Error given:
Fatal error: Call to undefined function vc_map_get_attributes() in /llirik.com/wp-content/themes/salient/nectar/nectar-vc-addons/vc_templates/vc_column_text.php on line 17
sorry, missed updating one thing.
Hey, glad to hear you’ve sorted it
Cheers
Hi there, I left you an email via the contact form on your author page last week as you suggested – can you please confirm that you received it? Thank you.
Hey, just found it and responded
Cheers
Thanks yes I saw that you needed admin access & sent it to you – let me know if you received it – thanks!
Got it and just responded
Hi there – I’m trying to reach you again through the email – I have issues with links after the last update and still don’t have access to the support tickets though I paid for lifetime support. Can you please respond to my email and update me about the support situation? Thanks!
Hey caseyishere, just responded in regards
Hi,
How can I delete the Home Slider? https://s15.postimg.org/t3s7sn0ij/Captura_de_pantalla_2016_11_21_a_las_12_22_56.png
Thanks!
http://themenectar.com/docs/salient/sliders/#home-slider
Cheers
Oh! Thanks!!! 
You’re welcome
I’m having issues aligning radio buttons across all devices: http://www.scotlandmakeswellies.co.uk Any ideas how i can align them? thanks.
Hey, try adding this into the custom css box located in your Salient Options panel:
.home form label {
display: block;
}
Cheers
Worked like a charm! You rock! Thanks!!
You’re welcome
Looking at buying another copy of one of my fav themes Ever! for a new client, but they def want parallax styling to work on mobile.. is this possible w $alient yet Fam?
Hey sterlingwilliam!
The only time parallax will show on mobile is when using the full height row option themenectar.com/demo/salient-app
http://themenectar.com/docs/salient/page-metaboxes/#fullscreenrows
AWESOME Demo and scroll/parallax flavor!$
Cheers
Hi. I can not translate some texts like “Shipping and Handling” into Spanish. I use the /wp-content/themes/salient/lang/es_ES.po file. What am I doing wrong?
Hey,
Are you referring to the cart page?
Cheers
Hi Theme Nectar,
Just a heads up and a +1 for fixing an issue I have been having using Types (Toolset) plugins with the latest version of Salient. I have read the posts on this forum of others mentioning the same issue with regards font-awesome icons and them not displaying. I have found a solution/quick fix via the Toolset support website, again from others having bought up the same issue.
For your reference, the code I added to the child theme functions.php file to fix the issue is:
add_action( 'wp_enqueue_scripts', function() {
wp_deregister_style('font-awesome');
}, -1 );
This I believe just deregisters the Toolset font awesome rules. Not ideal, but a workaround for now.
Please see these links for discussions on the Toolset forums regarding this for reference. It appears as if it is to do with the custom visual composer you guys use and font-awesome integration.- https://wp-types.com/forums/topic/salient-icons-conflict/
- https://wp-types.com/forums/topic/font-awesome-conflict-with-salient-theme/
I know those posts are a dated now but just so you are aware the problem still persists.
A couple of the comments posted here regarding this issue, one in particular is from not that long ago and I was wondering if you had had any luck or time in investigating and fixing the issue yet?
I will raise a support ticket regarding this too.
Could you give an indication that you could look at the issue please? And I do hope you can consider a fix in a future theme update soon .
Thanks
Ben
This was also posted in a previous comment here and is a response from the theme devs at Toolset – again here for your reference.
“I am sorry, but after making more tests, I see that after activating the required Plugins by your theme, also the Backend Breaks, means, Icons are gone.And in this case now, disabling every Paid Toolset Plugin did not solve the issue. Only disabling Types solved the problem
This is a brighter Problem, involving many plugins that are required by your Theme.
The issue is also not on Toolset site but comes from the JS File “ace.js” which is a File added by “js_composer_salient” Plugin
Please inform your theme developer about this.
That Plugin is throwing a Error to the console, which is the cause most certainly for this conflict.
It uses “window.controllers” which should not be used anymore.
And in fact, you will see complete different Icon placeholders depending on your Browsers.
This is not something we can solve. We can show, that any theme can enqueue the FontAwesome Framework without a issue, even using Toolset.
Let’s wait for our DEV, but I am afraid we can not do anything here.”
Hey,
Thanks for letting me know and adding a +1 for this, i’ve noted to investigate further
Cheers
Hey Just wondering if it was possible to have the off canvas menu display as a accordion menu instead of opening the second navigation page ?
Hey Lukeback,
It is not, but for desktop the left menu as shown in the new business demo does indeed function this way http://themenectar.com/demo/salient-business/ Cheersthanks for the help I had to update as I didn’t have an option for left menu, would it be possible to add a hamburger menu at the top so we can open close the menu instead of it being perment. thanks again
Hey – not for the left side as of now, that option only exists in the right side
Hi There,
How could I make the logo white on the menu on the mobile view. I have added alot of custom css and tried out different settings to achieve this type of header style on desktop. Could you tell me how to make them white please?
http://bit.ly/2bvB2qoHey geekdot,
Add this into the custom css box located in your Salient Options panel:
@media only screen and (max-width: 1000px) {
header#top #logo .starting-logo.retina-logo {
top: 10px;
opacity: 1!important;
}
header#top #logo .dark-version.retina-logo {
opacity: 0!important;
}
Cheers
Thanks,
I also wanted the hamburger icon for menu on mobile to be white too… How would I achieve this.
For my menu items on desktop I have ”|” after each. I want to remove them on mobile, is it possible to achieve this via custom code?
Thanks,
I also wanted the hamburger icon for menu on mobile to be white too… How would I achieve this.
For my menu items on desktop I have ”|” after each. I want to remove them on mobile, is it possible to achieve this via custom code?
Hey,
Add this into the custom css box located in your Salient Options panel as well:
@media only screen and (max-width: 1000px) {
body header#top #toggle-nav i {
color: #fff!important;
}
}
you couldn’t remove the separator on mobile with css unfortunately
Cheers
Hey, can you perhaps paste the code for the Home page of the service demo. I’m struggling to import it – it won’t work. I run a child theme and it says imported but no pages added? Thanks so much
Hey, http://pastebin.com/tQVKNCFx
make sure you still activate the full page row option http://themenectar.com/docs/salient/page-metaboxes/#fullscreenrows
Hi, I write because I want to know if the theme has the ability to perform this type of sections or distribute information in this way: http://imgur.com/a/XIzuU
Hey, yes – you can use a full width content row type with equal height columns inside
You have a tutorial for this or any example? i need urgen a section like the image of the example. Thanks
Hey, there’s a video tutorial on full width columns specifically https://www.youtube.com/watch?v=DpJWWM4BAbo
Hello guys,
As I told you before I’m trying a new design for my web in a domain to test.
I’ve been testing the possibility of making a divider with image for the top of the post. I have been testing several options but they do not work for me.
Here’s what I want to do: https://goo.gl/o8EdfE
And this is the post in the website: https://goo.gl/fRs7nE
Can you help please? thank you!
Hey,
Do you have that image already made? If so it could be achieved with custom modding, and I could point you in the right direction but unfortunately I couldn’t write the whole thing since it’s a bit beyond the scope of what I can provide here
Cheers
Hello guys, thanks a lot for your help. This is the image I was made: https://goo.gl/JyfUs2
I don’t know if it’s possible make this round split only with code, if works with a image for me it’s ok.
Thank you!
Add this into the custom css box located in your Salient Options panel:
body.single-post[data-bg-header="true"] .container-wrap:before {
position: absolute;
top: -40px;
left: 0;
width: 100%;
display: block;
content: ' ';
background-image: url(http://testing.mundocaco.com/wp-content/uploads/2016/11/image-separator.png);
height: 50px;
background-size: cover;
background-position: center;
}
Cheers
oh my God! thank you! looks awesome! <3 <3
You’re welcome
Hello again, this custom code looks awesome on post, love it.
Is possible make the same CSS technique in specific pages?
For example: http://testing.mundocaco.com/contacto/
Here only I added a image on header, without any parallax effect. I try, but I don’t know how to make it.
Can you help me please?
Hey, try this:
body.page-id-25[data-bg-header="true"] .container-wrap:before {
position: absolute;
top: -40px;
left: 0;
width: 100%;
display: block;
content: ' ';
background-image: url(http://testing.mundocaco.com/wp-content/uploads/2016/11/image-separator.png);
height: 50px;
background-size: cover;
background-position: center;
}
oh! thank you! <3 !!!
You’re welcome
Hi, I’m using Salient v7.6 and the Google Map has suddenly stopped working (possibly after a theme update – I previously added the API key into map.js). The changelog says the new version includes a fix so why is the map broken? The error is ‘Sorry! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.’ Many thanks
Hey Barn2Media,
There’s an API key input for the map in your Salient options panel > general settings > css/script related tab. If you have a key enetered in there, please share your URL with the map so I can take a look
Cheers
Brilliant, thanks for letting me know. Yes it works now.
Glad to hear
Hello! Our company purchased your amazing theme and are using it for our new site. It’s brilliant! We’re almost ready to launch.
We’ve noticed one small thing. Sometimes, on page scroll, css animation don’t always fire. In Chrome 54.0.28, if we scroll down, items don’t transition in. Sometimes they are delayed quite a long time but eventually fire. Sometimes they fire only when the screen is clicked.
Any insight on what may be causing this, or how to work around it? Our install is visible HERE.
Thanks in advance for any guidance. This will be the third time I’ve had a client purchase Salient and every time they are overjoyed with their site.
Hey shipwrek,
The site looks great! Have you verified that your child theme is not responsible for this? I can see it occuring on your setup using the same browser occasinally, but I have not seen this before
Cheers
Hello!
I’m using portfolio items to create a photography masonry grid. I get the following error when I click on any of the images in the grid: “Image cannot be loaded. Make sure the path is correct and image exist.” The lightbox image is not loaded.
Would really appreciate your help!
Hey atouserkani,
Do you have featured images supplied for each of the projects? If so, please share your URL in regards
Cheers
Hello! Is there a quick way to change the “submit” button to another word like let’s say “keep in touch”
Hey! Could you let me know where in the theme you’re referring to i.e. a contact form, the blog etc
Hello. It’s here on a staging site: www.redrice.ca/jarofsalt-staging
The bottom part has a ninja form with a submit button
Hey, you need to handle this within the plugin itself as Salient isn’t defining the text in the form generated from ninja forms
Hi, I need to update my server to PHP7 and there are issues showing with Salient’s version of Visual Composer in WP Engine’s PHP7 compatibility plugin. Please could you either fix these errors or ask Visual Composer to fix them (I can’t access their support direct as it’s a bundled plugin):
FILE: /nas/content/live/flyinghorse/wp-content/plugins/js_composer_salient/js_composer.php
FOUND 1 ERROR AFFECTING 1 LINE
213 | ERROR | Visibility for magic method __sleep must be public. Found: private
Many thanks
Hey Barn2Media,
Thanks for reporting – i’ve noted to test and see if it’s something that needs to be raised with WPBakery
Cheers
Question about the full page header scroll icon.
When the Heading breaks to 2 lines, or the Heading has a Subheading, the icon gets covered.
Do you know of a fix for this?
Thanks!!
Hey,
Could you kindly share a URL showing the issue so I can take a look?
Cheers
Hey! Thanks for the reply. You can look here (extreme case as it breaks to 3 lines): http://www.andrewklotz.ca/moosemeat-marmalade
& here: http://www.andrewklotz.ca/frontier
On chrome, when I inspect and choose a device it looks fine, but if you look on the actual device, there is some overlap: 13” macbook, iphone 7 etc.
Not sure if there is a simple fix or if this is something that has come up before but thought I would ask.
Thanks for your help.
Hey, on projects that this occurs on you could use page specific css to move it up a bit
body #page-header-bg[data-alignment-v="bottom"] .span_6 > .inner-wrap, body .nectar-box-roll .overlaid-content[data-alignment-v="bottom"] .span_6 > .inner-wrap {
transform: translateY(20%)!important;
-webkit-transform: translateY(20%)!important;
}
Sorry where do I put this code? I put it in the Salient, general settings but nothing seemed to change. This is to move the Headings up a bit? That could definitely solve it on all the pages.
Thanks.
Hey – could you kindly allow me to bypass your coming soon page so I can take a look why it didn’t apply for you?
Absolutely. Sorry. Should be good to go now.
For some reason i’m not seeing it functioning correctly as it should – could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/ also let me know the ticket ID here once you’ve done so
The theme was purchased on a different envato account but am doing the back and forth on this account as the other account isn’t set up to my main email. So I can put in the purchase credentials but it won’t be for this account. Is that going to cause an issue? Alternatively, I could email my credentials etc? It’s just an issues as the ticket will go to the wrong person’s email.
Thanks
Hey, emailing would work fine – you could use the contact form on my author page https://themeforest.net/user/themenectar
Email sent. Thanks so much!
You’re welcome
