356 comments found.
Hi!
Suddenly I can’t follow up any tickets for Jango on https://nikadevs.ticksy.com. I only get the message:
“Sorry, the support license on this ticket has expired. The ticket owner will need to extend their support and submit a new ticket.”
But I have one year support remaining!
Hi,
I’ve reported about this issue to our support forum team, also please try to login using the Envanto Auth.
Thanks.
Thanks! When I try to login using “Login with Envato” I just get the message “Something went wrong when trying to connect to your Envato account. Please try again.” I have tried it several times.
Just to be clear: it works fine to create a ticket, but I can’t follow up or answer your comments.
How long time will it take to fix this? It worked just fine a couple of months ago.
I’ve posted this to the support forum team, I hope they will fix this asap. So now you can’t login with envanto login and can’t use the purchase code?
No, I can’t login to nikadevs.ticksy.com using Envato login. But I can login using my “e-mail-login”. And then I can create a new ticket, but I can’t do any follow up on that ticket (just create the first message). (And of course, I can login to envato.com.)
Hi, I’ve got answer from the ticksy support:
My guess here is that the Envato API being as unstable as it seems to be, is just failing when they try to login. My suggestion to them would be to go to the following URL:
https://account.envato.com/And log out. Then go back to your support desk and Login with Envato, which will then ask them to login using their Envato credentials from that account.envato.com page again.
Please let me know if this doesn’t work for you. You can also send me a message from my profile page if this method will not work for you.
Thanks.
This way seems to work, but then I “loose” all may previous tickets, since nikadevs.ticksy.com now thinks (I guess) I am another user… <sigh> What to do about that?
Hi, I’ve got message from support ticksy:
There isn’t unless they are using the same email address as the Envato account. So what would need to happen is the following:
The new account, connected to Envato would need to be deleted (from the Customers page). They would need to update their email address on the old account to match the Envato email address. Then they should be able to Login with Envato and it will connect those both because it’s the same email address.
I see that the Jango theme works well with Drupal 7.4, but will it work and has it been tested in Drupal 7.53?
Hi. Yes its working with the latest drupal core version. Thanks
Thank you for the response! Also, I noticed there was a menu button in the top right that shows 22 colors you can change the theme to. Is it possible to use a color that is not one of those 22 colors?
Hi.
Yes, you can take any of the 22 skins CSS file, edit it and replace the original color with your own one.
Thanks.
Does this theme offer the background video option like some of your other themes have? I couldn’t find an example of this on the preview site.
Hi,
Yes we added this functionality: http://jango.nikadevs.com/content/video-background
Once you will purchase the theme contact us and we will send you the updated theme. Also this will be available on the 1.2 version.
Thanks.
hi, http://nikadevs.ticksy.com is not working (unable to connect to database);
after modules installation appears this message file_get_contents(sites/all/modules/jango_cms/jango_layoutbuilder_import/jango_cms_layout_builder_settings.php): failed to open stream: No such file or directory in jango_cms_install()
it could lead to a problem (missing layouts?) or it’s a forgotten unneeded function ?
Hi. Now the support forum should work correctly. Please try again and we will help you. Thanks for your patience.
is there any way to install on drupal 8, just need it, bought it and downloaded it
Hi. Unfortunately this is Drupal 7 version and it will not work on the Drupal 8. Thanks,
this themes is not available in drupal 8?
This is Drupal 7.x theme, currently there is no Drupal 8.x version.
Thanks.
is this theme compatible with drupal 8
This is Drupal 7.x theme, currently there is no Drupal 8.x version.
Thanks.
Looks very good ! I think there is an issue with the “blog single post” page, the margins seem missing.
Thank you – fixed.
no problem 
Looks great lads – looks forward to using on a project!
Thanks, I hope you will enjoy it
Perfect theme at the perfect time. exactly what I needed for my school project.
Thanks for your kind words, we are glad that you are happy!
Congratulations! Nice Work, Good Luck With Sale 
Thank you!
Looks really powerful. GLWS!
Thanks, mate
very great job, congratulations all the best for your sales 
Thank you!
Congratulations! Great Work! GLWS
Thank you!
