16267 comments found.
Just noticed another bug after updating to 8.0 and now 8.1. On the carousel module when having more than one option (example: Todays deals, Recently viewed) when you click to display arrows (none) it shows the arrows out of place and when you choose the option to show arrows in the (top) or (bottom) positions the arrows disappear and are not present. A fix is much appreciated cheers!
Hi, we’re not seeing that on our end, can you share more details and some screenshots? Or send us access to your store where we can investigate. If you can’t file a ticket send us a private message via the contact form on our profile page and we’ll get back to you.
Thanks!
Hi again DA, i wanna propose something in your next update. Now most of the product pages in other themes not only opencart but also in other platforms have the extra thumb images at the left side and not under the main image. Is it possible to take it into consideration? I have read many pages here in comments and i see some other people ask it. Thanks again
Hi, we can’t confirm this can be made possible at this stage but we’ll keep it in mind for future update. Thanks!
Hi Can I turn it to catalog mode with affiliate buttons?
Hi, yes you can disable most functions to run it in catalog more and you should be able to have Affiliate links, those aren’t related to the theme and they don’t have catalog options.
Regards.
Hi guys, as other people have reported after getting 2.81, I also have the same problem, when an item is added to cart on mobile version, the pop-up confirmation is no longer centred half of the box is off screen to the left, I don’t have any support left, but as other people have mentioned it, it must be some issue that’s not isolated to one store only. I Don’t really fancy buying support just for one little issue like this, as i can probably fix it with the custom CSS later, but just thought I’d let you know.
To the user “pesowon” who also had the same problem as me, I found a custom CSS fix after playing around.
@media only screen and (max-width: 470px) { .ui-pnotify { margin-left: 0px; } }
Hi, this doesn’t happen on any of our demos with the devices we tested. You don’t need to renew your support to report a bug, just send us a private message via the contact form on our profile page with screenshots of the issue and access to your store so we can try to replicate it.
Also tell us what device is this happening on.
Thanks.
Thank you, nice job.
Thanks for the feedback!
Infinite scroll if set show more than 15 product in admin setting it not load…
Hi, we’re investigating this, please update to 2.8.2 coming very soon. Thanks!
Hi Dear, Thanks for latest update…it is superfine, really awesome. I need a small help from you. When i open product page and click on ‘Write A Review’ link then it open the review tab below but it does not scroll a bit down so most of the customer get confused. if we can scroll a bit down so customer will be able to view review tab then it will work perfect.
Hi, unfortunately we don’t have such feature and not sure it’s possible to add, although it may be possible to customize via some custom code, please consult with a developer about this, or just ask on the forum as they may be a ready made solution. Thanks!
Hi, Thanks for the 2.8.1 update. I can see “Compact Header” in the demo store but it’s absent in the downloaded version. Is it not available for 1.5.x or is it yet to come? Also, can you please share a screenshot of how it will look like?
Hi, that is still under development and we don’t have screens with the completed stage unfortunately. It will be available for all OC versions and will probably come in one of our near future updates, along with some new skins/demos.
Regards.
Hi, with the new update on my main menu the very last top level category description doe not show any formatting for “bold” etc.
In the opencart back end it shows formatted bold text in places but wont show bold on front end.
Hi, can you share a screenshot and a link to your store so we can investigate?
Regards.
Shop Link > https://goo.gl/Ybjm0K
Front End link > https://1drv.ms/i/s!Agc4IeO7F8ddozcSRg2BQdCYSZEl
Admin View Link > https://1drv.ms/i/s!Agc4IeO7F8ddozgBH64uBnZ2b4nN
The category is scoot / skate / toys it is the last main top level category but if you view back end screenshot the description has some bold formatting, but on the front end screenshot nothing appears?
Thanks
I see that, well those description fonts are overwritten form the admin in Journal > Settings > Category Page > General > Description Font. We did this to allow you to use more font options from the admin interface and not rely on code.
Best way to address that is to wrap the text you need styled differently in a H3 and then style it accordingly from the H3 option in the category description settings.
Regards.
ok, another thing I notice, the space between the last sentence of text and product compare bar? Which setting now adjusts this?
That option appears to be missing. There is a Description Padding option but adds spacing equally around all sides. We will add individual padding options for top – right – bottom – left in our next update coming very soon and just add some padding in bottom.
Thanks!
Hi….the latest updates have completely messed up my login/register band at the very top of the page….any comments would be helpful..thanks
Hi, please file a ticket on our support page or send us a private message via the contact form on our profile page with access to your store so our developers can investigate that.
Regards.
Slider with link product included => error ver 2.8.1
Also the menu not sticky on mobile phone, I’m updated from 2.7.3 to 2.8.1 https://sieuthithietbivanphong.com
Hi, not sure what you mean with the slider link, please send more details. Make sure the sticky menu on phone is enabled in Journal >Settings > Header > Menus > Main Menu > Mobile Menu > Sticky Menu/Cart on Phone. Turn the option off and on again, you may just have a cache issue. It’s working fine on our end, please see Demo 1 on your phone or desktop.
Regards.
The image in the slider missing some space from the right. And I’m sure that I turn the Sticky on Mobile on, also clear cache and modification refresh. You can take a look at my site https://sieuthithietbivanphong.com
Hi, I see that now in the carousel module, fixed in 2.8.2 coming very soon. Thanks!
Also when the image in slider included product link (config in admin), the image not show. You can see on my site also, slide 4 or 5
The entire carousel module is being changed in 2.8.2 so that should be addressed as well.
Hello DigitalAtelier, Hi, Contragras to all your staff and the Journal theme make everyone happy! I have question after i update the JournalTheme v.2.8.1 on products page when you try to Add Cart button the pop-up notification is not center in the mobile screen. The pop-up notification goes to Left side of the mobile screen and you’ve not see the View button or Checkout button. Please take a look once of the issue. Thank you. Regards, Ross
Hi, thank you. We don’t have any issues with the notification position on our end, please file a ticket on our support page or send us a private message via the contact form on our profile page with access to your store so our developers can investigate on your end.
Regards.
Hi, I just want you to know, that when you go Settings> Product Page and Save I’ve got this message in browser (Firefox and Chrome):
Cannot access index.php?route=module/journal2/rest/settings/save&token=IalkmWZfrzVKtAwuagjF6Yba7vWQpdmZ&category=productpage&theme_id=103
I also want you to know, that on Product page, Additional Images, when is activated Carousel Mode and Carousel Autoplay on Firefox, this settings give the images strange behavior – strange lines on waves (with 5-6 additional images on product page).
Additional Images on Product page work fine with these settings and Chrome.
Thank you for the hard work and the great new features!
Cheers!
Hi, please file a ticket on our support page with access to your store so our developers can assist you. Or if you can’t file a ticket send us a private message via the contact form on our profile page.
Regards.
I have applied the update and it has solved 99% of the issues. Many thanks for your commitment to offering the best theme of theme forest.
Hi, if that 1% is theme-related it will be taken care of as well. Thanks!
Hello after updating to journal 2.8 images are not showing up in the menu via firefox and new item text does not appear in menu in google chrome but simply shows the circle. Could be other bugs as well please fix as we are updating to live sites. Thanks
Hi, we have already taken care of these, please download 2.8.1, available now and update your theme. Thanks!
Thank you so much!!! You Guys Rock++ Awesome customer service! I for one truly appreciate all the effort that is put into this theme and the continued updates that continue to make this theme absolutely superb. Have an awesome day 
Thank you, appreciate the feedback! We strive to keep this theme on top for as long as possible. 
Enabling JS minification results in the following error:
Fatal error: Uncaught exception ‘JSMin_UnterminatedStringException’ with message ‘JSMin: Unterminated String at byte 607: ’;’ in /home/domain/public_html/system/journal2/lib/Minify/JSMin.php:203 Stack trace: #0 /home/domain/public_html/system/journal2/lib/Minify/JSMin.php(145): JSMin->action(1) #1 /home/domain/public_html/system/journal2/lib/Minify/JSMin.php(84): JSMin->min() #2 /home/domain/public_html/catalog/controller/journal2/assets.php(38): JSMin::minify(‘Journal.notific…’) #3 [internal function]: ControllerJournal2Assets->js() #4 /home/domain/public_html/vqmod/vqcache/vq2-system_engine_front.php(85): call_user_func_array(Array, Array) #5 /home/domain/public_html/system/journal2/startup.php(230): Front->execute(Object(Action)) #6 /home/domain/public_html/vqmod/vqcache/vq2-system_engine_front.php(48): require_once(’/home/domain/...’) #7 /home/domain/public_html/index.php(240): Front->dispatch(Object(Action), Object(Action)) #8 {main} thrown in /home/domain/public_html/system/journal2/lib/Minify/JSMin.php on line 203
Had to disable JS minification to restore functionality.
Carousels from previous versions are not working. Product gallery feature is not working, neither is cloud zoom on product pages.
It has been 3 hours since I have raised a ticket expecting a reply and I am still awake at 1 AM here restoring previous backup.
C’mon guys was expecting better than this from the devs of bestseller theme.
Hi,
Funny how you assume we’re from the same time zone. You’re up at 1 AM but did you ever think it may be 5 AM (or PM) in our time zone or that we may have other tickets in front of yours that need the same attention? Just saying…
With that said, the minify issue is coming from the theme, you may have a javascript error on your page caused by some other script or mod which is probably not compatible with the current theme version (if it wasn’t there before).
Regarding the carousels, etc. they happen in older Opencart 1.5 versions (like yours) and we are releasing another update (2.8.1) tonight so stay tuned for that and they will be fixed, we’re working on this through the night.
Standard support reply from other authors on Themeforest is actually 2-3 days but we stood by our policy of 24h response time for years and over 24.000 tickets. You should not expect a reply within 3 hours because we deal with many thousands of tickets and all are answered in the order they are received, but all within 24h. If you happen to file a ticket when we are nearing the end of the queue you may get a reply in 10 min or 1 hour but please allow for up to 24h. Your ticket will be addressed when it comes up in queue, after all others in front of you are dealt with.
Thanks for your patience!
Guess, I got carried away. I know you have been working hard with such a wonderful theme, and my own response time has been under 24hours for tickets raised previously. Sorry!
Anyways, on the minification part, it is stil there after updating to 2.8.1. This error was not there prior to updating to 2.8.0. And I have not installed any new modules in several weeks.
The carousel issue seems to have been fixed with the update. However, cloud-zoom is not working on product pages. And clicking on a product image is opening the image URL directly, without any gallery options, as previously used to happen. I am not sure what I have missed, since Cloud Zoom, Carousel & Popup Image all are enabled in Settings > Product Page.
Thanks for understanding, please communicate with our developers on our support page for any theme-related issues you may have, we do our best to resolve everything for everyone as fast as humanly possible.
Regards.
Hi, I need some help.
I would like to use some options for the products. I choose the ‘select’ type option . In the product page I see the ‘select’ options as images . I want it to be like in the default demo of opencart, a drop down menu. How can I do this?
Thanks
Hi, you need to disable the Journal Push Options from Journal > Settings > Product Page > Product Details > Product Options > Push Options.
Regards.
Hi, Thanks for the wonderful support. We have launched our website http://buynoo.com/ with Journal2 theme. Your theme is highly modular in approach and we can change any part of our website using the theme tools. we have made only very few changes. For example combined option can have one product with one quantity. Hence we have clubbed a extension with your theme so that the customer can select combined SELECT or RADIO which will be one product with one quantity with the pricing. We could easily merge with your theme. We welcome your suggestions for improvement. Bye, Buynoo Inc Team
Hi, your store looks very good, we wish you the best of luck with many sales!. I would only suggest you update to the latest theme version since it brings so many new features. You can see the changes at the bottom of our Themeforest page:
http://themeforest.net/item/journal-advanced-opencart-theme/4260361#item-description__version-historyRegards.
Best theme ever made for Journal fast, responsive and has great support! We would love to see a login popup, module box or dropdown menu for our customers to login without changing pages and lose the product was up to!
Hi, thanks a lot for your feedback! We’re considering that feature but I can’t say for sure when of if it can be added at this time.
Regards.
When i select category page:
Warning: implode(): Invalid arguments passed in /home/fixme/domains/fixme.vn/public_html/catalog/model/journal2/super_filter.php on line 42Warning: implode(): Invalid arguments passed in /home/fixme/domains/fixme.vn/public_html/catalog/model/journal2/super_filter.php on line 56Warning: Invalid argument supplied for foreach() in /home/fixme/domains/fixme.vn/public_html/catalog/model/journal2/super_filter.php on line 60Warning: Invalid argument supplied for foreach() in /home/fixme/domains/fixme.vn/public_html/catalog/model/journal2/super_filter.php on line 75Warning: Invalid argument supplied for foreach() in /home/fixme/domains/fixme.vn/public_html/catalog/model/journal2/super_filter.php on line 87Warning: Invalid argument supplied for foreach() in /home/fixme/domains/fixme.vn/public_html/catalog/model/journal2/super_filter.php on line 136
Hi, this has been fixed in our next update, 2.8.1 coming later today. Thanks.
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