23226 comments found.
with w3 cache what setting to increase page load time?
nm
server issue, but do you have setting for w3t cache plugin for your theme? tutorial for setting?
Hi,
First of all thanks for showing interest in the Porto Theme.
Yes, we have complete documentation available about to cache plugin settings here:http://newsmartwave.net/wordpress/porto/documentation/#speedup
Thanks
detailed like how to set the setting do i set the css to bubble or for minfy js what setting do i add.don’t to break the javascript.
All the settings are explained in the documentation (Already given to you) Please read and follow the steps. You can install W3 Total Cache and follow the steps given in the documentation.
Thanks
When comes http://www.newsmartwave.net/magento/porto/index.php/demo9_en/ for wordpress available?
Hi,
Thanks for liking the theme.
We have not planned to add this demo or Homepage in Porto WP Version. I have submitted your idea as a feature request to our team so that they can consider for future updates.
Have a great day!
Thank you
Pleases advise if I can use Porto sort filter to sort images?
Hi, I have many placeholders that are not displayed, which is missing since (3.3.2)? How can I add a php code (current year) in the footer?
Hi,
You can add the calendar in the footer from Appearance >> Widgets >> edit the Footer Widget and add the Calendar widget in it.
Thanks
I have tried but php code does not work?
I need : © Copyright <?php echo date(“Y”); ?>. All Rights Reserved.
Is there a reason why there is no Accordion for the porto option when on woocommerce Edit Product Category page ?
Edit Product Category page are so long for nothing as there is no way to hide the porto option. Like on other pages option there is the Accordion where you can click to show or semi hide the porto option.
I would consider this a bug as there is the Accordion on all other pages but missing on the Edit Product Category page do you have a place where we can report bugs?
Screenshot: http://i.imgur.com/g4Brroo.jpg
link seams to not be working … so im giving you a new link:
Hi,
Sorry, but it’s not the big. We have not added the accordion in the Product category page options.
While we currently do not have that feature, I have submitted your idea as a feature request to our team so that they can consider for future updates.
Have a great day! Thank you
is there a way that i can add a code for it to become an accordion ? il open a support ticket about it.
As I told you that there is no code and option to add the accordion at this time in the theme and I have submitted your idea to our Development department. If it is possible then they will consider it for the future update.
Thanks
Hi, I am having an issue with this product. It does not work with SSL??
Hi,
Can you please tell us which product? You have not shared your product URL.
Thanks
Hello, We are not able to find Rev Slider demos or default slider backup files, which are supposed to be in theme folder. Can you please advise what is going on? Here is how our set up home page looks – http://www.surehost-uk.com/flamesUK2016/
With respect, we are not seeking support. We are simply asking why we cannot find the Rev Slider demos or default slider backup files, which are supposed to be in theme folder. When you buy a product, you expect it to be complete. Thank You.
All the Rev Slider Demos already included in the theme files. Please extract the file which you have downloaded from the ThemeForest and inside this folder you can find the Revolution Sliders Demo folder which has all the Demo sliders.
Thanks
I have this problem on back end editor:
Deprecated TinyMCE API call: <target>.onMouseUp.add(..) wp-tinymce.php?c=1&ver=4401-20160726:22
and
4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,j…:4
Can I fix It? Because this error cause a lag on editor phase. Thanks
Hi
Please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/ so we can check this for you Thanks have a great day.
Hi, I have a problem.
In the page of MENU to put a Aside to the right the elements of the page enter inside the Aside and it sees everything mixed when I do responsive.
How can I solve that?
Hi,
Please provide Screenshot of the issue and url of your website so we can check this issue for you. Thanks
The web is on a test server, www.ladespensafamiliar.es
To access the web: User: ladesp628 Password: TyDcR3U3
The problem is in the “CARTA” section in the right Aside. I do not know how to send you a Screenshot
Thank you
Hi,
Please go to Appearance >> Theme Options >> General >> Set the Page Content Wrapper as Boxed.
http://prntscr.com/dec5rwThanks
Is this theme on sale or not?
Sale season is over, its normal price now.
Mayby you should remove the sale tag here https://themeforest.net/popular_item/by_category?category=wordpress then?
Its already removed, but not disappeared because of TF CDN feature.
can I import some pages form other demo?
Sorry, you can not import some pages from the other demo. If you import the demo then it will get all the pages with ot.
Thanks
Hi. I have a question. I need move the buttom, “UP TO TOP” Move slightly up. How can I do this?
Hi,
Please use this custom CSS and paste into Appearance >> Theme Options >> Skin >> Custom CSS section:
div#topcontrol { margin-bottom: 30px !important; }
Thanks
Thank you so much. You are the best.
Most Welcome 
creating a side menu: I have asked support of this have received 3 replies that did not answer my question.
I created a regular menu, and then found an option for putting the menu on the side. So far so good, now how can I format it? change the lines, the colors, the hover etc
there is an option for a side menu in the headers, but that didn’t work at all (I assume there is a way, but it wasn’t obvious…)
Hi,
The sidebar menu is only for the desktop version it will not show on the mobile because our main navigation menu will show on the mobile. If you want to show only the sidebar menu then you should use the Porto Custom Menu widget in the sidebar and if you want to change the color of the sidebar menu widget then you have to do it by custom CSS. There is no option to change the color and, font and background in the theme options.
Thanks
thank you…so now I have a menu that exists, the obvious question is what is the css for the various options? line color, size, background color, font size, hover, etc Obviously one needs to be able to make the menu fit the design.
Our support team will tell you the CSS of the sidebar menu widget through your ticket.
Thanks
ok….support question sent
Ok, they will get back to you with the solution ASAP.
Thanks
Hi SW-Support! I use Porto theme for more than a year, now i have a problem with FAQ pages and categories, they simply cannot be shown, all FAQ and FAQ categories lead to the 404 error page. The problem came when i updated Porto Content Types plugin from 1.0.0 to 1.0.2, before that everything worked prerfect. Do you have a suggestion how to solve this problem, or how can i downgrade to 1.0.0 Porto Content Types? Here is an example: http://beautyandfashion.hu/faq_cat/a-vasarlas-menete/
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi there, bought the theme, very good work. I did so far find one css error in Edge on windows 10. The “wishlist” heart is under the box not in the box (hope that makes sense), can send screenshot if easier. I have latest files as I only installed it this morning.
Also, I tried adding the woocommerce shortcode: [sale_products per_page=”12”] to a page but the page is a mess, am i missing something? (http://www.divinedecor.es/shop/special-offers/) thanks Darren
Hi,
First of all thanks for purchasing and liking the theme.
I think your shortcode has created the issue for wishlist CSS and all mess on the page. There are no need to add this shortcode you just go to Appearance >> Theme Options >> Woocommerce >> Product Archive >> Set the Products per page option.
Please remove this shortcode.
Thanks
yeah, but, i want a page that shows “special offers” (i.e products with a sale price), i dont think your option suggested will do this? I also then want to do the same for “featured products” which is another woocommerce shortcode. Thanks
Hi,
Yes, you can do both of things by using the Porto Featured Product and Porto Sale Products VC elements in your page:
http://prntscr.com/ddwq2vThere is no need to add the shortcode in the page.
Thanks
I would like to buy it, I am concerned the numbers of page speed upon everything in the mobile version, if buy it help me to improve performance of load?
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, sure definitely we will help you to increase the site speed if your site speed will not good. We are always here for your help.
Thanks
Have a nice day 
Envato support still not I found 59 approved refund usd, seems that they are on vacation, so I’ll have to buy in about 3 days if it is that these guys returning from holiday, I’m waiting for more than 16 hours ago…
Ok.
Thanks
Hi, is there a Travel demo for show gallery and booking travel packages, hotel rooms .. so on ?
Hi,
Sorry, there is no Travel Demo in our theme yet. But you can check the Hotel and Resturant Demo here:http://www.newsmartwave.net/wordpress/porto/hotel/
http://www.newsmartwave.net/wordpress/porto/restaurant/
Thanks
amazing theme, it would be perfect if you could include travel demos in next versions of Porto.
with best regards
can you help me how to make a gallery like this website please I mean if there is a way to make collection of images like below link
http://preview.themeforest.net/item/expression-photography-responsive-wordpress-theme/full_screen_preview/2855595?_ga=1.156430651.1479620361.1475511991Hi,
Yes, you can do it with Porto Grid Container inside it use the Porto Grid Item VC element inside it use your single images and set all your images according to your requirements.
Thanks
Hi, so when hard it offer? BLACK FRIDAY
Hi,
Today is the last day of the sale offer.
Thanks
Hi. I wanto close all product tabs by default so they have to be clicked to open?
Could you please help me?
Hi,
Sorry to say that it’s not possible to do that. It’s the default functionality of Woocommerce.
Thanks
Hi,
Can you please share your issue?
Thanks