1798 comments found.
Hi, i tried to to contact you via your Support, however I wasn’t able to do that. There is this message – “sorry an unknown error occurred” so I could not create a ticket. Are u aware of this? Doesn’t seem the problem is on my side.
Jan
Hello! Thanks for following up here. Our support system service has recently undergone an update. We’ll reach out to the service provider to let them know. You can always email us through our author profile too: https://themeforest.net/user/themovation
Did you have a question? We are happy to support you here.
Hi, as you can see in image I have set the google font Cinzel, but if you go on site’s homepage, the font isn’t Cinzel. Why?
Image -> https://dl.dropboxusercontent.com/u/5727962/Schermata%202016-12-21%20alle%2013.44.51.png
Hello, we are happy to help. Please include a screenshot of the form at the bottom where you added the new Google font. Something might be wrong there. It’s probably best to send us access so that we can take a closer look. Please create a ticket here https://themovation.ticksy.com/
We also have noticed that your support has expired. Please consider upgrading your support to that we can continue providing assistance. Your renewal helps cover our support costs. Thank you. 
Hi, thank you for your support. I will renew the support as soon as possible.
This is the screen that you have request: https://dl.dropboxusercontent.com/u/5727962/Schermata%202016-12-21%20alle%2018.12.19.png
Thank you for renewing your support. That means a lot to us.
Google URL should be https://fonts.googleapis.com/css?family=Cinzel
and Google Font Name should be ‘Cinzel’, serif;
Cheers!
Hi! I have a question: in the booking system can I set a maximum limit to the number of nights? For example: I need to offer travel packages for 1 or 2 nights, the user can’t select 3 or more nights.
Hello, happy to help. There is a minimum days to book setting when you add the calendar shortcode. It shows as a setting in the popup window. Here is a screenshot https://cl.ly/220S1K023M02 Let us know how that works for you.
Thanks but I asked about maximum nights to set, not minimum nights.
Ah! Sorry about that. There is no max nights setting at this time.
Ok, can I ask if Bellevue and this plugin for booking http://bit.ly/2h30J3m are compatible? Thanks
Ops, it don’t works… https://codecanyon.net/item/awebooking-online-hotel-booking-for-wordpress/12323878
Hi, yes. I haven’t tested it but yes it should work fine. If it works with Wordpress it should work with our theme . If you have issues just let us know.
Is there an easy way to resize the calendar cells?
Hello, the plugin is provided by a 3rd party so we don’t provide the markup but we do ship with some custom styling and in that styling we change the size of the calendar cels. You can reference our file which is located under bellevue/assets/css/bellevue_wpbs.css. I hope that helps
Hi, is the theme Bellevue already compatible with wordpress 4.7?
Hello! Yes it is
We’ve noticed that the popular “Duplicate Post” plugin now doesn’t work with the Rooms in terms of meta boxes. Any other options so we don’t have to redo all of the room elements each time?
There is a new setting I believe you have to enable it for rooms. Try Settings / Duplicate Post. With the new version of Bellevue this feature is already built in.
Hi!
How I can change of 2 to 3 or 4 images the grid of module “packages” (http://demo.themovation.com/bellevue/guesthouse/#packages)?
Thanks.
Hello and thanks for your interest. We don’t have a option for that but you can certainly customize if you wish. We have included a child theme that you can activate and then copy the features template file over and edit as you wish. The file you want is bellevue/templates/meta-featured.php , once the child theme is installed, copy that file over to the child theme folder /templates if one does not exist, create one. Then you can edit as you wish and make 3, 4, 5 columns.
I hope that helps you
Hi,
Sorry but how I install the child theme? Is the “bellevue-child” folder? Where I copy this folder?
If it’s about edit “meta-featured.php”, that line and code I have that create or edit for make 3, 4, 5 columns?
Thanks.
Hello, happy to help. The child theme is installed just like the parent theme, you can upload and install it via the zip download from themeforest. Then you copy over the template file from the parent into the child /template folder.
Hi,
I uploaded “child” in the /templates folder for FTP, but I need you to tell me which line or lines of code I have to edit to modify the grid of module “packages” in the “meta-featured.php” file.
Thanks for all.
Do under your themes you have the child theme active? It should look like this: https://cl.ly/041P2L0L0Y06
I have install /child as in your capture.
But my question is: that line edit in the file meta-featured.php for make a 3 columns grid of module packages?
Help me please!
Thanks.
Hello, thank you for the follow up. Sorry, we don’t have code for that but that’s why we’ve made this accessible in a child theme, if you are working with a web designer or developer they should be able to customize that for you.
Please let us know if you have any questions.
Hi again,
I have another doubt, In this demo I can´t see any option to book any room. Some customers might want just book any room available… And the option to choose the number of rooms they need. ¿Will this work with the booking system?
In this demo http://demo.themovation.com/bellevue/hotel/rooms/seaview-guestroom/?portorder=menu#/book you have room rates, this will work will the calendar aswell? Because it´s really interesting
Hello, thank you. That’s correct, there is no availability search but you can easily put all availability calendars on one page, then they can scroll down to see what’s available. I believe the plugin authors are providing this as a few feature in an upcoming release. Cheers!
Hi! I’m interested in purchasing this and I’d like to know if Synxis (a booking system) can be integrated into this theme. Can it or any other 3rd party booking system? Thx
hello and thank you for your interest. Yes, all booking system should work with this theme If it works in WordPress it should work with our theme. We have great support that can answer your questions.
I have just noticed a change in the responsive layout, possibly since the recent update to Wordpress? I seem to remember that the response was very smooth as the screen width reduced but now it seems to jump down in steps. On certain mobile screens the result is less than ideal. Any ideas?
Hi Dave, thanks for the follow up. I’m not exactly sure what you mean. I think you are referring to the adaptive vs responsive layout. The theme has always been adaptive, where we have several layouts for different screen sizes. When you move down into a smaller screen size the layout collapses in an adaptive way to make more ideal layouts for smaller screens. I hope that answers your question. If you need any more info please let us know. Cheers.
Hi! I’m interested in buying this item. Is possible, of course after the purchase, to download all the demo content ?
Hello, thank you for your interesting. Yes, the demo content is included It’s bundled into the theme download for you.
Hi there,
I would like to know if with the booking system I can set an option to book the whole cottage for groups for example. I need to have an option just to book single rooms and another to book everything.
Hello, thank you for your interest. Each calendar is connected to a room or to a whole place, but I’m sure you could figure something out. Let me ask you one question, if someone books a room instead of the entire house, then what would that look like on the entire house calendar? Cheers!
The calendar will show that is already booked for that specific date. So will be possible to book other rooms but not the one selected. The main thing here is that all the rooms will be different, so each one will be designed by a name. So the clients could book the one they like the most. Futhermore with the option to book the whole house or just a room instead.
Hm, I’m not sure. You can have as many calendars are you wish, but each calendar has 1 status for each day (Booked, Pending, available). So I’m not sure it will work this way. The plugin authors are 99% complete a new update to support inventory and daily rates. We are also looking at a search feature . We have a few more things to add then the new features will be ready. You can also use virtually any booking system with these theme
Ok. Thank you for your help.
Let us know if you have any questions. We are happy to help.
- TripAdvisor
- Booking.com
- Airbnb
Hello and thank you for your question. We use the Glyhicons pack and they say they will be adding TripAdvisor to the next release. I’ll also ask about Booking.com and AirBnB. For now you can use custom icons. We wrote an article about that here: https://themovation.ticksy.com/article/5406/ – Let us know if you have any questions. We are happy to help.
Do custom icons also work in the section “Business Info -> Social Media Accounts”? I am trying to upload the icons as per instructions but the image is not loading in my footer widget “Social Icons”.
Hello, yes I think it should. Fee free to create a private ticket and we can take a look for you. https://themovation.ticksy.com/
Great theme. I’m very interested. I have a number of pre-purchase questions.
1. Speed (SEO optimized) – Is your theme optimized for speed? Does it load very fast enough. I have gone through your features list and you surprisingly don’t mention speed.
2. Header Options - Is it possible to implement a header that is NOT transparent? If yes, what options are available? In your demo, I can’t find an option for changing header styles.
3. Accepting Payments via Booking system - You mention that it’s possible for customers to make payments when booking, but I’m not seeing that option in your demo. Your demo seems to suggest that booking is only done via mail. Kindly clarify.
4. General Room Availability search – Does your theme and Booking plugin have the option of inputting details (Adult, Children, Room type .etc) and search for available rooms like in most booking systems? This could then be placed on homepage for customers to search available rooms without clicking on Rooms one at a time to find out which one is available.
Thanks
Hello, thank you for your interest.
1 – Speed / SEO – Yes, you can install Yoast and also a performance Plugin like W3 Total Cache. We also use a CDN service like KyeCDN because our demos get such large amount of traffic. Speeds are great. That all depend of course on how much content that you have on each page. Our demos are full of feature so they tend to have a lot of photos and images. Your site might be more lightweight.
2 – Yes, we have 3 Options, Light, Dark and transparent. We also have a guide to show you how to customize the header
3 – Yes, any gateways supported by WooCommerce will work with the theme. Here is a full list. https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Our demo uses cash on delivery because we don’t want people using their credit cards on our demo, they might end up buying items only added for testing.
4 – Sorry no, but this is coming in an new version of the Booking System which is developed by a 3rd party. They are adding, search , daily rates and inventory.
Cheers!
Thank you for clarifying.
Item 4; General Room Availability search – Is particularly important to me. How soon do you imagine this ‘3rd – party’ developer will be able to bring out a new version with this very important feature ?
Thanks for the follow up. I actually don’t know. They’ve been working on the updates for several months. I’ll prompt them to find out.
Hi, great theme and I would love to buy it. There is one thing I need to confirm. I would need to have a weather information quite high on the homepage (footer is too low). Is it possible to place it anyhow, with widget or any other way? I was thinking one option would be to have full bleed image header, then main text area with a sidebar that has weather widget, but is it possible to continue with full bleed service descriptions after that? It would look quite ugly with sidebar running throughout whole homepage :/ Looking forward for your reply and thanks in advance.
Hello, thank you for your interest. Yes, you can put the awesome weather widget anywhere as they provide a shortcode as well. You can download it for free from here: https://en-ca.wordpress.org/plugins/awesome-weather/installation/ also you can see an example of it in our side bar. http://demo.themovation.com/bellevue/hotel/contact-with-sidebar/ . It’s a very clean and customizable plugin.
You should be able to make this work with our column shortcode and our HTML / Content Editor that can be placed anywhere (up or down) on the pages.
Cheers!
thanks a lot for a speedy reply Will definitely order it now!
Happy to help. If you have any questions please let us know.
Hello! What a great theme! before I buy I would like to know if it would be possible to set up the payment system so it charges a $100 reservation fee upon booking and the rest two weeks before the rental starts.
hello, thank you. yes you can use the deposit plugin for WooCommerce We wrote a guide about it here: https://themovation.ticksy.com/article/7505/
If you have any other questions please let us know. Happy to help.
Hello, does your theme currently have the ability to build profiles pages? Say, I want my customers to be able to post their own B&B on my site for the public to book. Does this theme currently support that functionality? Or would I have to add it?
Thank you for your interest. Sorry no, but perhaps you can get Gravity forms working to accept submissions and turn them into rooms? I think Gravity Forms has that ability.
I’ll look into it, thanks!
Cool.
Hi, How can I hide the sticky “Top Navigation”? I would like only the main menu to be sticky, and hide the top navigation when I scroll down. Thanks for your help!
I’m not sure this will work but you can try it
Put this under your custom css under appearance / Theme Options / General / Custom CSS
.headhesive—clone.dark-header .top-nav { display: none !important; }
Hi, I corrected the typo error (double ”-” instead of “—”): .headhesive—clone.dark-header .top-nav { display: none !important; } Works like a charm. Thank you! PS: For some reason, themeforest comment box converts double ”-” into “—”. Careful!
ah! I see that now, Sorry, I’m so used to our ticket system over here https://themovation.ticksy.com/ it has a special feature for code. Awesome!
Hi! I’m interested in buying this item, but I have one question, my client aslo wants to sell items like wine in their website, I see that you integrated woocommerce for the payment. There is a way if i want to implement a store inside the template also with woocommerce?, or the best option is to make a subdomain that hosts the e-commerce? what would you recommend?
Hello and thank you for your interest. Yes you can have a store and also online bookings.if you have questions during setup , give us a shoutout. We have excellent support.
Hi, Can I set a max height for the master slider? If I use auto-height it just crops the images in the slideshow. Regards, Remco
That’s a good question. Can you create a ticket https://themovation.ticksy.com/ and please include a link to your master slider. I will contact the Master Slider tech team for you
Hi,
Unfortunately my support just expired 
So I’ll try again this way first.
Can I set a max height for the master slider? If I use auto-height it just crops the images in the slideshow.
On http://www.heerlijkcadzand.be/fotos/ you can see what I mean. Regarding the header picture, is it possible to have them center and middle aligned? Now depending on device and screen resolution, we get to see the least interesting part of the picture. Regards,
Remco
Thanks. I can still send a question to Master Slider, can you double check your link? I get a 404.
Happy to support you. Please consider renewing support. It helps us cover our costs for providing top notch support.
Have a great day!
Thx! Strange, the direct link gives a 404, but if you click fotos in the top navigation, you’ll get there. (How come?) I’ll ask my client for the renewal, but it is their first used support because they only started using is after 6 months after purchase. Can you also address the center middle alignment for the header images? Thx!
RE: Master Slider Height. There are two settings I see, one is the height so it should max it out at the height you provide. The other is under the Slider Sizing Method as in this screenshot.
https://cl.ly/1p0J0h1I2K2uMaster Slider also allows you to add in your own custom css on this same screen. So you can customize as you wish.
Sorry, ‘m not sure about the 404, can you try deactivating your plugins that aren’t required to narrow it down? Here is a list: https://themovation.ticksy.com/article/7280/
Cheers!
