39361 comments found.
HI,
I’m planning on starting on an online e-Commerce business and saw how highly rated your theme is. Your $60 is a bit more than other themes on the market but given how well-reviewed it was, i’m willing to go for it 
.
My problem is that i was about to purchase it, but then i saw the Regular versus Extended license issue.. so now i’m confused… can you help me in anyway? 
Thank you!
- James
Hi James!
Actually almost all eCommerce themes are $60 or some even higher, some are at $59. Any you see below that are only specifically on sale for a short time.
You would only need the regular license for a normal eCommerce website, the extended license is only for very specific cases.
Thanks and let us know if you have further questions!
Also, Avada just had a Cyber Monday sale, although it is over. Some other authors decided to continue their sale.
However I will say this, no other theme is like Avada, which is why we have been #1 for 4+ years in a row. If you check the stats on our theme, we’ve been the #1 selling theme here of all time for the last 4+ years. That is due to the theme itself and what it contains, outstanding 5 star support after the sale, and continued free updates that add more value to the product.
Thanks!
Hi,
I cant find the file class-avada-init.php
where can i find it?
https://theme-fusion.com/avada-doc/special-features/reducing-image-size-generation/Thanks
found it no worries !
Thank you for letting us know
No Christmas promotion for Avada like other top themes are doing? Thanks.
Hi there
We just recently did a Cyber Monday discount for Avada and right now are not sure if or when we might have a discount for the holiday season. I can suggest that you sign up for our newsletter, Avada Facebook page, the Avada community Facebook page, Twitter etc here -> http://bit.ly/2aXUcFf – to be informed of all our latest news and upcoming events
Thank you, MB
Hello!
Yes to add to that, we just had the biggest sale of the year for Cyber Monday. Avada was largely dropped ni price which resulted in nearly 1400 sales in one day. We are unsure if a holiday sale will be coming.
As noted, check back or signup for our newsletter. You can subscribe to our newsletter for theme updates, important information and new product info here: http://theme-fusion.com/subscribe
We do sales at certain times of the year, it is obviously not something we can continue to do on a regular basis because regardless of the price you see, Envato takes a buyer fee and an author fee out of it, that amount stays the same, so large sales can be a profit loss, but we do them for our user base when we can because we love our users
Thanks!
Shame on me because I completely miss that Cyber Monday hehehe…
I have already signup to your facebook and newsletter, I am sure I will buy Avada today anyway, its a great theme for wordpress, plus it have the best must have plugins already included.
Thanks for your attention, you have a great team and great support.
Thank you!
We look forward seeing you in the community
After you buy the theme, if you have any questions, be sure to drop us a line in our support center!
Click Here To Create An Account & Get Support
Thank you!
-Weston
Hi, is there a PSD for the wedding demo?
Hello @Malkhouly
All of our demos except the Classic demo was made directly from our theme options and shortcodes so there are no PSDs available for them, you will however find the PSDs for classic theme inside the complete Avada folder inside your themeforest download.
More info : https://theme-fusion.com/avada-doc/getting-started/whats-included-in-package/
Thanks
Ammar
I come from Denmark and would like to translate the Avada Theme into Danish. Is that possible without installing a plugin or .mo/.po files? Can I do it directly from The Fusion Theme? Or can I do it in a third way?
Hello @nilsjorn
Translating our theme to Danish or any other language is really easy actually, we have complete documentation for it and no 3rd party plugin is required however some hard coded strings will need to be translated inside the Avada.po files but we have already translated files that you can find inside your complete Avada package too, some strings will still be missing from there but its really easy to translate them.
You can read all the info on translation step by step here : https://theme-fusion.com/avada-doc/translations/
If you get into any issue you can always open a ticket and our support team will help you with this, we have a huge team of support working round the clock for our customers.
We will be delighted to welcome you in this Amazing Community
Thanks
Ammar
is avada 5 compatible with PHP 7 ?
Hello @Razztech
Yes, it is definitely compatible for sure, Avada will run on any PHP version that is above 5.4 you can read our requirements for theme here : https://theme-fusion.com/avada-doc/getting-started/requirements-for-avada/
We will be delighted to welcome you in this Amazing community!
Thanks
Ammar
Hi, A pre sales question ! It is possible to add Content displayed in TAB (Vertical or horizontal ) ? Please see this one page example TAB with ICONS http://www.quadminds.com/
Hello @Gzelasco
Yes, this can be achieved with our theme for sure, please go ahead and take a look at our tabs page here : https://avada.theme-fusion.com/tabs/
Some CSS will be required to make it exactly like your example but its doable for sure with our theme, if you need further assistance please do open a new ticket with us and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hi there, How can refund my copy of Avada? I’ve just purchased it but have not installed it anywhere. Where can I send you the purchase code to obtain a refund?
Thanks, Isaias
Hello @isaias
Envato has a refund criteria that you can read here : https://themeforest.net/page/customer_refund_policy
For any further info on this please fill in a ticket with us and we will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hi, pls tell me is there a way to add a javascript code… fopr example
<script type=”text/javascript”.........</script> in a single page? I would really appreciate if you could help me on that!
Thanks
Hello @xrisxal2000
Yes, you can use our code block for element for that and the code should not be compromised / broke with WP default editor.
You can read all about the Code Block here please : https://theme-fusion.com/fb-doc/elements/fusion-builder-elements-list/#fbel-codeblock
If you need any further assistance please do open a ticket with us and we will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hi Avada, loving the theme! Can I link directly to a specific tab on a page? I see some questions about that here and suggestions to use the tab ID, but I’m not sure what that is or how to find it. Help! Thanks.
Hey @ejann1,
Since the Tabs element using JS to open new tab content, you can’t use a link with a certain URL to open a tab at this time in Avada.
You can use a Menu Anchor element to link to the beginning of your Tabs element though. We have more information on that topic here > https://theme-fusion.com/avada-doc/special-features/anchor-scrolling/
If you have more questions on that, we would love it if you submitted a new ticket in our support center. That way we can assist you one on one with this.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Thank you!
You are most welcome
Hi There. I would need your help with an issue. If you go to my website: http://9point9group.com/ and schroll down till the end you will notice that one of the section where is my newsletter form is not going under de menu witch suposed to be sticky. The newsletter form goes over(on top) of my menu. Can you help me to fix this issue. The “Sticky Header” option from theme option is checked but is not working with this widget. Thank you!
I did a print screen to understand better my issue: http://9point9group.com/print%20screen%20with%20sticky%20header%20error%20-%20%20knolwood.jpgHello,
We would be happy to check into this for you. I can see you already have a support account, so there’s no need to register. Theme Forest comments aren’t for support topics but rather pre-sale questions and generalities.
If you would like one on one assistance with that, please create a new ticket with us in our support center.
For faster service, please include your WP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
The Best Wordpress Theme of all time
Thank you very much! We’re thrilled you enjoy it
-ThemeFusion Team
I dont have the theme but according with themeforest is the most sold theme ever and you dont use visual composer
Hello @Ozil23
That is correct and the reason is that we have our our Fusion Builder that you are going to love, you can read all about it here : https://avada.theme-fusion.com/fusion-builder-2/
We will be delighted to welcome you in this Amazing Community!
Thanks
Ammar
Hello I have installed the new version of avada and I have problems. Now I can not reconfirm my registration code. Why? When I bought it, I did it and it was not a problem. Why now? And I can not register I can not install plugins or built pages.
Thank you.
Hello @Beatrizp
The product / purchase code you have will not be used to register the site, now you have to create a new token using the details here to register your site, please follow this link for more info : https://theme-fusion.com/avada-doc/getting-started/how-to-register-your-purchase/
If you need further assistance please do open a new ticket and we will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Thank you very much You have a good day
It is our pleasure
Hello,
Is there a way to have posts that use more than one image not rotate through all the images when you use the blog element to display their thumbnails? I only want the very first thumbnail to show and not cycle through the rest. Thanks!
Hello @Covalime
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Revoke API
Hi I have revoked API but I cannot seem to insert new API in new website.
I get this error: http://screencast.com/t/qxRBHsk0
Is there something I need to complete?
Hello @wood1e
Please do not post the screenshots of your secret keys here, this is not our support email but a pubiicly accessible page, I want you to please make sure you are following all the details here : https://theme-fusion.com/avada-doc/getting-started/how-to-register-your-purchase/
However if the issue persist please do open a new ticket with us and we will look into this for you.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
Hi,
How to custom/change google map pin to a new image/pin. Thanks
Hello @Ausad178
There is an option available in the map shortcode as well as theme options > Google Maps where you can place the JPG url for your image : http://prntscr.com/dee8nu
Also you need to make sure that you are setting map styling to Custom.
If you need further assistance do create a ticket with us please.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
I want to buy this theme but i want to know about the masonry gallery feature is it available now in this theme ??
Hello @Sreemanglitter
We do use WordPress default gallery shortcode for all our gallery requirement, however we also have a featured in our Image frame from which you can create any layout of gallery you want, you can check this out here : https://avada.theme-fusion.com/photography/portfolio-items/lifestyle/
Or you can also use our portfolio feature for that and create a masonry layout as can be seen here : https://avada.theme-fusion.com/4-column-grid/
We will be delighted to welcome you in this Amazing Community!
Cheers.
Ammar
Hello Everyone
We are excited to introduce Avada 5.0! Check out the links below.
We are dedicated to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our support resources and ticket system to interact directly with one of our expert team members.
See What’s New In Our Latest Update!
The Avada Options Network
The Fusion Builder
Our Professionally Designed Demos
Industry Leading Demo Importer
Fusion Builder Elements Overview
Mobile Visibility System
Flexible Site Framework
Advanced Header Options
Responsive Framework
WooCommerce Design Integration & Demos
bbPress Design Integration & Demo
Events Calendar Design Integration
And we have many more amazing features coming in future updates that are free to any customer who has bought a license.
Thank you, we look forward to helping you!
ThemeFusion Team
Real Customer Reviews From The Past 3 Days!
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from today!
Very nice update with the new Fusion Builder. Our entire site is ruined and it will take months to restore the old short codes into the new ones. If there is any quick fix to this , now is the time to let me know.
Hello!
Sorry to read your sarcasm, but we assure you the update is solid, more than half of our userbase is on 5.0+.
I promise your site is not ruined and our team can help.
From what it sounds like, you did not undergo migration. Go to theme options > system status and rerun migration for 5.0.
It could also be due to a corrupt update, meaning not all files are there, or from server cache or other things. Either way, if the issue persists, please submit a ticket so our team can sort it out for you.
I just checked your support account on our site and your support is valid: http://d.pr/i/gXp5 ... even though it says invalid here on Themeforest. That would be because we grandfathered in users before September 1st when the new support policy came out, which you can read about here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
So if the manual migration button does not work, simply go to our support site, login and submit a ticket for us here: http://theme-fusion.com/support-ticket/
Thanks
Hi again, sorry for the sarcasm. The migration for 5.0 seemed to do the trick. Thank you for the quick response. I’m a happy customer again.
Sorry it’s called “Conversion, it’s this one on System Status tab: http://d.pr/i/vOrQ
