657 comments found.
Hello,
I see this overlapping after i scroll down from banner to down.
https://www.dropbox.com/s/qad62oo80h4ygtj/overlap.PNG?dl=0Hi,
Please try adding this code into Mikado Options > General > Custom CSS
.content > .content_inner > .full_width {
position: relative !important;
z-index: 5000;
}Mikado
Is there a way to get the Header Type: Sticky, logo to be clickable to the home page? It is the only Header option that doesn’t allow this.
Hi,
Unfortunately there is no option for that. You will have to custom code theme files.
Mikado
Is there anyway to have the Header Bottom Right Widget stay sticky on the Header Style: Sticky Compound? http://saatwork.com/retrofoamdealer/
HI,
There is no option for that. Theme offers separate sticky and main menu.
Thanks!
Beautiful template, however I cannot make any changes to the template settings page. After updating the template to lastest edition, and updating plugins the theme settings menu does not function. The page does open but does not respond to anything including the reset button. Suggestion please. Thanks
Hi,
This might be related to bad theme update or sufficient third party plugins. Please turn off all third party plugins to see how it works. If you still have issues, please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
Happy new year!
Just a problem in the website ahmed-mukhtar dot com where the end footer, after u scroll to the very bottom, there is a wide white area
Hi,
Happy new year too!
Please refer with the screenshot of the problem.
Thanks!
Happy new year!
Just a problem in the website ahmed-mukhtar dot com where the end footer, after u scroll to the very bottom, there is a wide white area
Hi,
Happy new year too!
Please refer with the screenshot of the problem.
Thanks!
Most of my pages have a full width header with the header color extending the whole page which is good. I have one page that looks like the header is stuck in boxed layout… can you tell me what setting I am missing?
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Also provide wp-admin credentials so we can see your settings.
Mikado
I have a menu on the left side of this website ahmed-mukhtar.com dropbox.com/s/fojl0gxwq6g5npr/aa.PNG?dl=0
I have just put a logo on the left side but it seems like the menu is overlapping the logo contents. it only overlaps with smaller screens. how can i fix it?
and this happens when i vertically align the side menu to middle
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Also provide access to your site.
Mikado
I solved it:)
We’re glad to hear that! 
Hello,
Thanks for your support so far
I am having some trouble removing the vertical line on the right side of the menu. I want to remove the border or make the line transparent. Can you send me the fix please?
Website: http://propertypricesearch.com/Hi,
To remove border, please add this code into Mikado Options > General > Custom CSS field
body.vertical_menu_background_opacity_over_slider_on .vertical_menu_area{
border-right: none;
}Mikado
Thanks it works.
Hi,
You’re welcome!
Mikado
Hi there,
Very nearly finished building my site, just trying to tidy up the portfolio url structure.
In short, how do I get a ‘page’ with a portfolio list to be the parent page of the single portfolio items and for that to display in the url?
For example my ‘page’ with a portfolio list is titled ‘our-work’, so i want the url structure to be as follows… www.website.co.uk/our-work/single-portfolio-item
Many thanks,
Adam
Hi,
You can’t assign portfolio single item to the page, but you can set portfolio slug in Mikado Options > Portfolio http://screencast.com/t/TxQCbiq5LWs Then you will get that structure.
Thanks!
Hi there,
But when i set the portfolio slug to our-work (which is a ‘page’ with a portfolio list in it) that page then displays completely differently and completely ignores the layout i created?
Many thanks,
Adam
Hi,
Please make sure your slug is completely unique in order to work.
Thanks
Hi there,
Shouldn’t the url structure should work like this…
Portfolio item: www.website.co.uk/our-work/single-portfolio-item Portfolio: www.website.co.uk/our-work/
But it doesn’t, www.website.co.uk/our-work/ (or whatever you call the portfolio slug) will give you that randomly laid out portfolio page, not the page with the portfolio list within it?
Many thanks,
Adam
Hi,
Your portfolio page slug can’t be the same as your portfolio slug. This is how WP works, you can only use similar slugs.
Mikado
Hi,
Ok that’s a shame but thanks for your help
Kind regards,
Adam
You’re welcome!
Hello, we have purchased the theme BURST. We realized that while sharing an article on Facebook mobile, the link is broken. It shows this link: http://www.facebook.com/sharer.php?s The right one should be this http://m.facebook.com/sharer.php?u=<urlencoded url>. Is there a way to fix this bug?
Hi,
For all sharing customization and issues please use Open Graph Protocol plugin, it should do the trick.
Mikado
Hi,
you try share post on facebook by mobile of yours demo site, you can see that is broken. in file shortcodes.inc line 5681 “http://www.facebook.com/sharer.php?s=....” How i can fix this bug ?
Hi,
Please use the plugin we mentioned earlier, if you have any further issues, please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
Hi, the Open Graph Facebook are already present, because we use yost seo..
In that case this will require further investigation of our support team. Please open the ticket as suggested. Thanks!
Hello, I would like to know how I can translate the “share” link in the article. I tried with locotranslate but i did not find it. Thanks
Hi,
You can find this label and translate it manually in this file:
wp-content\themes\burst\mkdinc\shortcodes\shortcodes.incMikado
Hi but each time i will update the theme, i wll have to translate it again ?
Hi,
You can save it in child theme under same folder path, and then put it back when update is performed because it will be preserver in child theme.
Mikado
I created a mansory gallery with to vertical photos, but it doesn’t work. It cut my pics as a square. How I can do?
Hi,
You will have to set image proportion for every portfolio item that appears in the list http://screencast.com/t/e4PQEeb8isR
Make sure all the images you upload are higher than 1000×1000
Thanks!
Ok thanks! now it works! =)
another question, what does mean “Order By: menu order” ? Is there any way (no by date, or by name) to choose the order of the pictures?
Hi,
Menu order is the number you set in your portfolio single page http://screencast.com/t/xtWuyGwusUuC It sorts elements using this attribute as condition.
Mikado
Hello! Is there any easy way to duplicate a portfolio single project?
Hi,
You can only copy paste its content. Also you may try to use some duplicate (clone) plugin for post and pages. Unfortunately we can’t suggest any because we didn’t test them with our theme.
Thanks!
1) WP_Debug defined, returns following thing as error under javascript tab while debugging through Debug Bar plugin.
Following are the javaScript errors Found.
Uncaught SyntaxError: Unexpected token <
http://example.com/wp-content/themes/burst/js/default_dynamic.php?ver=4.6.1 line 1
Uncaught SyntaxError: Unexpected token <
http://example.com/wp-content/themes/burst/js/custom_js.php?ver=4.6.1 line 1
Uncaught ReferenceError: min_header_height_scroll is not defined
http://example.com/wp-content/themes/burst/js/default.min.js?ver=4.6.1 line 1
2) http://example.com/wp-admin/post.php?post=1&action=edit returns 404 page not found -> tried resaving permalinks, recreating htaccess , increasing max execution time in php.ini What could be the solution for this issue ?
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Also provide wp-admin credentials in the private comment. Thanks!
Mikado
Bonjour
J’ai un petit soucis sur mob theme. Les icones n’apparaissent pas sur safari / Chrome et sur IPhone les icones ne sont pas identiques, je vous laisse regarder ça ici :
http://kartgable.com/Merci.
bien à vous.
Hi,
Please write your requests in English. Thanks!
Mikado
Hello
I have a little probleme on theme. Icons do not appear on safari / Chrome and iPhone icons are not the same,I’ll let you watch it here:
http://kartgable.com/thanks.
Hi,
That is because of Cross-Origin error. In order to fix this, please follow instructions from this link http://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/ (this also applies to other browsers).
http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/If you have any further issues, Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Thanks!
Since I bought Burst Theme of this, I continued to fail to import data Burst Original demo. Now I would like to change the look of my website with Burst Original Templates (Import: Burst Original, Import Type: All, and Import attachments: Yes). Can you help me?
Thank you…
Hi,
This will require assistance of our support team. Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Thanks!
Mikado
First of all, many thanks for the latest update version 1.7.
I reported here about two weeks ago, a bug in the theme which affects Yoast SEO plugin to generate this error message “Yoast SEO page analysis functionality has been disabled due to coding issue in plugin….”. I was then told that you’ll look to resolve this problem in the up-coming update (version 1.7).
I’ve just updated to the latest version 1.7 but unfortunately the bug is still there. This is clearly a critical problem and therefore your efforts to resolve this would be very much appreciated.
Many thanks.
Hi,
We’re sorry for that, the update was performed before the fix was actually prepared.
Just send an email with this issue at support@mikado-themes.com and we’ll send you fix for that.
Mikado
Greetings, I email support regarding this ongoing Yoast SEO plugin problem on the 5th December as you recommended, there hasn’t been any response yet. Please kindly look into this for me.
Many thanks
Hi,
Can you please resend your email and notify us immediately here so we can check out whether it was moved to spam or something, since we didn’t receive it. Thanks!
Mikado
Hi, I’ve sent another email to support@mikado-themes.com
Hi,
Your email was answered by our support team. You can continue conversation there. Thanks!
Mikado
Hi there,
I’m looking into ways to control the order of my portfolio posts on this page: http://twelvethirtyfive.com/
I see that there is an order field, but is there a way to set the default order to reverse, or to order by publish date, or any other similar options?
It seems that currently if I want my most recent portfolio posts at the top I have go go through and manually reset the order field for each of my posts for ALL of my portfolio entries.
Is there an easier / faster way to order them in the backend, maybe a drag and drop ordering, or something similar?
Thanks so much!
I found it … it’s controlled at the shortcode level. Duh 
Hi,
We’re glad you found the solution!
Mikado
Hi guys, I just updated to the new version but the website slowed down by a good 2 to 2.5 seconds. Its a massive loss in speed.
Whats is causing this? My support is expired.
Hi,
Please send the link to your website so we can inspect. Thanks!
Mikado
Hello! I tried using Coordinates in Google Map “Address 1” but it’s not loading the correct place… E.g 3.1378849,101.627273
Hi,
Coordinates should work properly instead of address. Might be you experience problem with google API. That is because of recent changes google performed. Please install and activate this plugin and check out how it works. https://wordpress.org/plugins/api-key-for-google-maps/?
Mikado
