6351 comments found.
Hi,
The visual composer stopped working due to the new WP release. I downloaded the theme file again from my account and installed the visual composer from the fresh download. It started to work again. 
Apperantly this new version is compatible again with the new WP version.
Now I see, that the Ultimate Addons for Visual Composer is not working as it is as old as the visual composer was.. For this plugin I cannot find the zip file amongst the donwloaded theme files. Can you please give me some guidance here, how to update that plugin as well?
Obviously my support no longer works. A small hint would do… Thank you in advance.
Best regards, Laszlo
Hello Laszlo,
You should activate your license in order to receive update notifications. But as I can see you already managed to update all plugins successfully.
Let us know if you have further questions!
Hi, how can I add fields to my contact form and how can I edit it e.g. edit “Name” or “Email” Thanks a lot
Hello,
Built-in form doesn’t provide such feature out of the box, but you can use Contact Form 7 plugin instead to customize your contact form.
Let us know if you have further questions!
Installation of Slide Revolution Plugin ended with the following error message: “The plugin does not have a valid header”. All other plugins are properly setup. Screenshot available on request.
Hello,
Please create a ticket on our Support Portal, and provide your credentials via private reply there (URL, admin username and password) so our support team could investigate the issue better.
Thanks in advance!
ı dont want to use date on portfolio…creative agency theme…http://impreza3.us-themes.com/ How can I erase date on page?
Hello,
Open this page in backend editor, click on ‘Pencil’ icon to edit Portfolio Grid Settings, and deactivate ‘Items Meta’ there, take a look at this screenshot.
Let us know if you have further questions!
PHP Mailer Version: http://thehackernews.com/2016/12/phpmailer-security.html?m=1
Please in next update ADD SUPPORT NextGen Gallery. (menu is not working in header builder). When you are considering an upgrade ? before the new year your’s command updated new version?
Hello,
Please vote for this feature request, and when it receives significant amount of voices from other clients we’ll consider implementing support for NextGen in one of next updates.
We recommend to stay tuned for updates on the Changelog page.
Let us know if you have further questions!
Hello guys,
I have one maybe small problem. When i gave ID for example #contact and i clicked on menu to contact (with #contact link) website jumped me to #contact but TWICE! How can i fix it?
Thanks for your time
Hello,
Please share the relevant URL so we could take a look.
Thanks in advance!
Please update your theme to its latest version 3.9.1, then update all 3d party plugins to their latest versions also, don’t forget to make a backup before updating to be in safe. If it won’t help, deactivate all third party plugins which are not the part of theme package, and if the glitch will disappear enable plugins one by one to find the issue.
Let us know if it helped or if you need our further assistance on this topic.
Thanks!
thanks i found it! MPC addons is problem… im going to contact them hope that they will be helpfull like you
hello,
is there any possibility to create inside text an something popout to explain more any word ?
for example ” the water is highly mineralized”
and now im looking for something which will help to understand customer more the word “mineralized” so when he will point his mouse on this word it will popout some quote or something with description
Hello,
At the moment Impreza theme doesn’t provide such feature out of the box, you can try to find some 3d party plugin to create such a popup, usually there are plugins almost for everything.
Let us know if you have any further questions!
Hi Impreza It is very nice.
May i ask what kind of contact form did you use with your theme?
Hi,
We use our own contact form (created by our dev team), you can check all theme feature yourself on this test drive server. You can also use Contact Form 7 or Gravity Forms plugin with Impreza to create some custom forms.
Let us know if you have further questions!
I’m using multilingual website. So am I able to change the languange (translate the form words) of the form? From CMS?
Hello,
You should use translation software to make contact form multilanguage, take a look this article for details, it’s not complicated.
Let us know if you have further questions!
hi
how to change bg images .. with fade effect
Hi,
Can you please be a bit more specific, which exactly background images you’re talking about?
Thanks!
I’m facing problem using Visual Composer and it won’t work now. (forever loading and when i click the VC icon, it leads me to their payment site) Is there an expiry date to it since i thought buying the theme will bundle free with visual composer?
Hello,
There is no expiration date, please share the relevant URL so we could investigate better.
Thanks in advance!
Thank you for your reply, I have emailed to you on the website mins ago. Tried on IE or Chrome browser. Both having same problem.
We already answered, please check your e-mail box.
Thanks!
Thanks for the prompt advise, problem is solved after update.
Hi!
Is it possible to add the “hamburger” menu to the desktop version of the website?
Thank you
Hi,
Yes, it’s possible, go to Theme Options > Header Builder, click on Main Menu element to edit its settings, and increase ‘Mobile Menu at width’ value there, take a look at the screenshot.
Let us know if you have further questions!
Hello. I want to buy theme Impreza. You must first make the site on a subdomain and then transferred to the main domain. Example: to make a sub-domain NEW.SITE.COM and transferred to the main domain SITE.COM. As covered by the license, one license will be enough?
Hello!
Yes, one license will be enough in such case.
Thanks!
Hi Guys!
Can you please give fast advice. Using WPML + headerbuilder.
WPML Element working perfectly in top menu, but not showing the flag. Can you please tell me how to activate the flag?
Hi,
Please share the relevant URL so we could take a look.
Thanks!
Hello!
I order to add a flag to the switcher, please go to WPML > Languages page and check Flag checkbox in “What to include in the language switcher” section.
Thanks!
Your solution can not help:( No such options as a “general option”, just for custom created menu/widget switchers, which if I modify them – will be added to menu/widget section (addition to element in top header).
In header builder i User WPML dropdown
The only place with “What to include in the language switcher” in WPML > Languages – is , Widget language switcher and Menu language switcher . Both are not used, since I am using your element. To add checkbox to any of those options I need to tell it when to place the switcher – menu or widgets area. And I dont need second langauge switcher.
Hi,
Plese write us a message via this contact form (provide your WordPress credentials there) so we could investigate the issue better.
Thanks!
How do i set the widgets in the archive/category blog pages?
Hello,
Go to Appearance > Widgets, and add desired widgets to Basic Sidebar.
Let us know if you have further questions!
May I know why I used background video in the Visual Composer, the video just less than 1MB, but the video can’t loop look like smooth? any option can help? thanks
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hello,
I cannot find any option for this, I have product image in Image Product tab (front of shirt) and at the gallery of product tab i got a another image (back of shirt) right now it just open in a lightbox every time i click on it, when i disable the lightbox it open in a link, my goal is (in product page) click on the back of shirt and i want then to swap places over the front of shirt place, and also i dont want to open a new link when i click on image i just want to have a gentle zoom on it.
thank you for help
Hello,
Unfortunately, Impreza doesn’t provide such feature out of the box, you can hire a separate developer to implement it for you.
Let us know if you have further questions!
thank you for answer, and another question, how to make an image shadows with text like here : https://i.gyazo.com/fdf204f2d0bd221893bf9d037d525e49.gif
Hello,
You can use Interactive Banner element of CodeLights addon.
Let us know if you have further quiestions!
and last question, on web version of site logo fit perfectly but on mobile its just too big and its going out of header
Hello,
Can you please provide the relevant URL so we could take a look.
Thanks!
i got it on my localhost, logo on every browser on web ios/android is not responsive, its just in orginal size and its too big for mobile
Hello,
Please upload your site to some reachable host where we can check it and create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Is Impreza v2.10 compatible with WP 4.7? Thank you
Hello,
Unfortunately, we didn’t perform such tests, we strongly recommend using latest 3.9.1 version of Impreza, it works just fine with latest WordPress.
Let us know if you have further questions!
Hello, on the website http://www.passioncuisine.nl/vers-ingredienten/ I have a form made in Gravity Forms. It works fine, but not in Safari on desktop. There I see no numbers appear in the fields when I enter them. It’s not a issue with the form itself or GF, because in the preview it works fine. Probably it’s a theme issue with custom styling? Any idea how to fix this in your beautiful theme?
Thanks in advance!
Hello,
Please try this solution if it won’t help, create a ticket on our Support Portal (https://help.us-themes.com/) so we could investigate deeper.
Thanks!
Th plugin Woocommerce Photography don’t show some parts of the site with Impreza and I’d like to know if I’ll buy support can help me to solve this problem.
Hello,
Please write us a message via this contact form (provide more detailed issue description, and your WordPress credentials) so we could take a look.
Thanks in advance!
