8686 comments found.
Hi,
Love the theme.
Few questions.
1. How do I hide the date IN the post 2. How do I only display Facebook, Twitter, Pintrest, Google+ and Mail as sharer in the post?
Hi NEXTGRIND and thank you for appreciate Uncode! We don’t use this tiny wall for support, can you please submit a ticket in our Help Center? There we have a completely dedicated support team that can help you soon. You just need to login with your Envato without any extra registration. Thank you! http://support.undsgn.com
Hi, I love your theme. But I have a problem. I talk to the web hosting service and they think its your theme. I designed my website and when I go live, the frontpage shows only the top half and none of the menus work. See it here. http://69.195.124.96/~kairosd2/
Any ideas on what this could be?
Hi kairosdevelopmentgroup!
Uncode is one of the Envato top seller themes and users create awesome website with this theme ( https://undsgn.com/uncode/showcase ), there is nothing in the broken in the theme code. From what I see there is a Memory Limit issue related to server side performance. Anyway don’t worry we can tell you exactly what the cause but we need to check your installation details. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! 
http://support.undsgn.com
Thanks for the quick reply. What installation details do you need?
Hi kairosdevelopmentgroup, please login the Help Center and submit a ticket, it’s not something we can help in a public message wall: http://support.undsgn.com
I’m constantly getting a notice that I need to update Visual Composer. Are you all releasing a theme update to deal with this? It’s very annoying. I’ve been seeing it for weeks.
Hi faydra_deon,
you are getting that constant notice because the Visual Composer author wants users to buy a license of the product. Try to delete WPBackery Visual Composer and Uncode Visual Composer, then install again only the Uncode Visual Composer. In that way you should get rid of the notice message.
I only have Uncode Visual Composer installed and activated.
I don’t have a standalone version of WPBakery’s Visual Composer plugin installed, so I don’t see how your suggestion would fix this issue.
Every time I get a notice about updating, it is to update Uncode Visual Composer from 4.12.1 to 5.0.
It’s not asking me to update the native plugin, because I don’t have the native plugin installed. I have your version of the plugin installed, which is the version that was bundled with your theme.
The WordPress core application itself has been updated, and the native plugin for Visual Composer has been updated. I know that, because I have standalone versions of VC on other sites. Yet, the Uncode theme and the Uncode VC haven’t been updated since November, and I’m constantly getting notices to update Uncode’s version of VC.
Something seems amiss to me.
Hi faydra_deon and sorry fro delay!
Unfortunately this is a message of the plugin itself, please read here about Premium Plugins bundled with a theme, don’t worry since this is pretty normal: https://support.undsgn.com/hc/en-us/articles/213454629
Let us know if you need more infos!
Hello,
Uncode is the fastest theme I have ever used! Thanks for making such a good theme. Generally I have customized for responsive website. But some customers want to not responsive site and make mobile site seperately.
How can I set not responsive mode about Uncode Theme and is this possible things? If it’s not possible, can’t I use this theme for not responsive site?
Thank you.
Hi designjm,
I’m afraid but we don’t have the mobile version of it in the same sense that your customers want, that way of building for mobile it’s obsolete.
Anyway, I suggest to open a ticket on our help center to get further help with your enquire http://support.undsgn.com/
Hi,
Just want to say I love the theme and am looking forward to using it properly once I’m more accustomed to it and get used to the settings/features.
I’m currently building a site and have a header on my landing page by clicking page options > selecting content block > selecting classic agency
I have the header up and can figure out where in the code changes the lettering on each of the three slides; but I need to know how I can edit the slides and the header more effectively. Surely there is a way, but i have been playing around and have no idea.
I’ve tried using VC and can’t seem to find where to get it sorted. Can you point me in the right direction please so I can crack on with the rest of the site.
The main things i need it how do I edit the images on a header like the one I have and also how do I edit the hyperlink attached to each button on each slide so they go to different places.
Thanks in advance guys x
Hi scottlancaster,
could you please open a ticket about it on our help center here http://support.undsgn.com/ ?
Our dedicated team will be happy to help you.
Hi to all,
How can I edit overlay menu display (adding images, changing fonts, etc.)?
Hi Shonewizard,
could you please open a ticket about it on our help center here http://support.undsgn.com/ ?
Our dedicated team will be happy to help you.
Hello,This is a beautiful theme but it is giving me several problems. First I had to upload it with an FTP client, maybe due to it’s size(?) In any case, the images never fully imported even when I increased my db allowance as instructed, and created an php.ini file, all the images still did not import. Secondly, where do I replace the images and text for the slider on the front page? The instructions I found online didn’t cover that. Are there more detailed instructions available somewhere?
Hi nossiadri,
about the installation, it’s probably due to your server limitation on the max upload file size. This is not an issue of the theme.
About the image import problem, have you contacted the support team here https://support.undsgn.com ?
Hello UNCODE Creator(s) !, I’ve few PRE ORDER QUESTIONS :
1. Is there any CATALOG MODE ? = no “quantity button” in the product page, no “cart icon” in the Home Page no “wishlist icon” in the Home Page
2. WPML : if we can remove the cart and wishlist icons on the Home Page, is it possible and easy to put 2FLAGS ( = language swicther) at the same place ?
3. COLOR CUSTOMIZATION : Is it possible to change the BLACK color background in the 2de Top Menu, in the mobil menu ? Is it possible to change the GREY color text in the mobil menu ?
4. VARIABLE PRODUCT PAGE : I need a variable product page with 1 list with 3 options (accomodation type : standard / superior / deluxe). Is it possible to get a SPECIFIC POP UP GALLERY for each options (6 pics for the standard room / 6 others pics for superior / and 6 others for Deluxe). When you choose 1 type of accomodation, you CAN’T see the pics of the others accomodations.
5. ACCORDION FAQ : if i open a below accordions on my iphone (“What are some examples of permitted end products” for example), the TITLE (blue) and the First Lines of the text paragraph ARE NOT visible. They are lost up. Can you code it to make sure they are wedged on the top of the screen ?
5. SEO dedicated ?
4. CHILD THEME : is it included already ?
5. SEO dedicated ? 7. Is it compatible with Gravity Form 7 ?
Thanks a lot for your help Miss Alice
Hi MissAlice,
1. this objects can be hidden via some simple custom CSS
2. Yes a language switcher can be added
3. Yes that’s possible
4. Yes that’s how the variable product on WooCommerce works (our it’s just a visual customisation of WooCommerce, all the plugin functionalities are the same, so in case you need to ask them)
5. What accordion are you referring to? Our standard accordion it looks the same in either mobile and desktop version
6. What you mean with SEO dedicated?
7. Yes, the child theme it’s included in the package you will download
8. Yes, we are compatible with Gravity Form 7
Thank you very much for all your “POSITIVE”answer ! Just few precicion again :
1. you mean there is No catalog mode but i need to change the CSS, correct ?
2. LANGUAGE WPML is it OK for 2 active FLAGS (whithout any text “english”or “french” beside), just the flag icons ? Can i do it thanks to WPML or do i need to add a king of “widget”.
5. ACCORDION live demo site > pages > utility > FAQ : when you open it and clic on the accordion, the top of the text you’ve just called is not visible, hidden above : so you have to scroll. Words are lost up. Can you code it to make sure the beginning of the text is wedged properly in the screen.
6. SEO I’m actually using YOAST Seo on my actual website (akita) that i want to change in yours. Will it be OK ?
Thanks. Miss Alice
Hi MissAlice!
1. Yes, you just need to hide some elements with a few custom CSS rules (there is a custom CSS panel in the Theme Options or you can insert them in the Child Theme CSS file).
2. Do you need only the flags) This website is taken from the Uncode showcase (https://undsgn.com/uncode/showcase/) and as you can see you can have also only the flags: http://maxsukhomlin.com/en/
5. Sorry but really not understood what you mean: http://undsgn.d.pr/prc/24z7sNWr
6. Yes for sure, confirmed.
Let us know if you need more infos.
Thank you so much ! That’s soudn great.
2. FLAG LANGUAGE : > on a laptop, it’s perfect. > on an iphone, the flags are not visible anymore in the header, they are moved to the bootom of the menu. Can i let them in the header, just near the logo or near the “3 lines menu ICON” ? if yes, HOW ?
5. ACCORDION ISSUE : take your iphone, please and go to live demo site > pages > utility > FAQ Then, “General Questions” clic on the 1st accordion = “Is the regular license….editorial license ? scroll down to the end of this parapgraph Then, clic on the 3rd accordion ” What are some examples of permitted end product?” Here is the problem = you can’t read the beginning of the text because it is too high so you need to scroll up to start reading the paragraph. Hope you’ll understand this time. Thanks AGAIN for your help, Miss Alice
Hi MissAlice!
2. No sorry this is not an actual option, we prefer to have a minimal design on mobile.
5. Ok understand you mean something to have a scroll functionalities when you click an item, unfortunately this is the first report we have about this minor issue on devices.
Let us know if you need more infos.
Thank you so much for your help. Everything is clear now Miss ALice
Thank you for interest!
Hi MissAlice! Yes you need some customisations but it’s not possible to list here, actually the language switcher appears inside the main menu, thank you anyway for the great suggestion!
Thanks for you reply. What a pity ;-( If i buy your theme, would it be possible for your team to do this extra job of customization (and send me the child theme after or the new file)? If yes, what would be the extra cost and the time you need ? your can send me a private message for answer piton.alice@free.fr Thanks for your help !
Hi! We don’t provide customisations services but you can read more infos here: https://support.undsgn.com/hc/en-us/articles/115000555209
When I was scrolling on your demo site, all the hover effect doesn’t work. Everything will turn back normal after I stopped scrolling for a second.
It’s like the mouse click is disabled during scroll. Is it a bug?
Hi bheanloh and thank you for interest!
Yes this is disabled to enhance scrolling performances, it’s a well know technique. Let us know if you need more infos!
Also does the adaptive image works with litespeed wordpress cache?
We have not tested and right now we don’t have had any reports from customers, so I assume that everything is fine. Otherwise you can use any other cache system/plugin ex: Varnish, WPRocket, W3TC, etc.
For the scrolling, can the duration of disabled (after stop scrolling) be adjusted / shorten? Or is there option to disable it?
There is not an option from the admin (anyway it’s a good idea for a new update), sorry but not other users have complaint about this, in case we can suggest the code you need to comment in the main JS file (it’s a line of code).
What about front end editor? Is it coming soon? Within a month?
Hi bheanloh,
we will work on a front end editor but we don’t have an estimate time right now, sorry.
Is there an HTML version of the Uncode theme available?
Hi svenvanbrabant and thank you for interest! No sorry Uncode is only available as WordPress theme.
Bellow the title “Afwerking” you see a little description. This description I see back on the bottom of the page bellow the photos. How can I disable this so all the text is at the right side visible without being on the bottom.
Also for some reason he keep saying “media not avaible” in the overview. While i perfectly selected a picture that I can see in my dashboard. https://steeldreams.be/realisaties/Thanks in advance for helping me!
Best regards, Kevin
solved the second part, I just had the wrong URL for testing. But i still have problems with the description if you can help me with that would be awesome!
Hi BrightSquare and sorry fro delay!
1. Thank you for confirm about the first issue.
2. No sorry I have no idea, if you have an odd issue that other users have not reported (something happen in your installation only) we need to login and check the details. If you need dedicated support is offered only in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
For some reason I cannot login on your support website. Is it possible that I can send an email with more information. It’s the only detail that have to be update before the website is ready.
https://steeldreams.be/realisaties/afwerking/ I just want the full description at the right side and not at the bottom
Hi BrightSquare,
what kind of feedback do you get by trying to open a ticket on the help center?
Is it possbile to have a regular button, and when you click it, you will get a fullscreen video playing from vimeo in a lightbox or something?
Clarification: I have made a button with a oembed link from vimeo. But how do i make it fullscreen and autoplay?
Hi adstream! I’m sorry but there is not a way to make it full-width, width and height are stored in the oEmbed properties and are the size of the video on Vimeo. Here you can find more about video options like autoplay: https://support.undsgn.com/hc/en-us/articles/214006105
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
Hi there , Is there a way to change the mobile menu fallout color separately? I have chosen a transparant background for the desktop menu with white text and blue highlight, but because the mobile fallout is also white my menu isn’t visible on mobile, only the blue fallout. I can’t figure it out. Any idea?
Hi mosamventures! I think you missed something in the menu settings, as you can see in all our demo the menu has not this colors issue, maybe I have not understood your problem without a check to your site directly, sorry. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
Please check my website www.mosamcreativeconcepts.nl on mobile and on desktop. As you can see, the menu on mobile is gone because the text color is white, as well as the menu background. Where is the setting to change the mobile menu background color? That’s causing the issue.
Yes you have wrongly modified the original theme skins, it seems you missed that the transparent menu colors are ruled by the header skin, please review infos here: https://support.undsgn.com/hc/en-us/articles/213459749
Just open a ticket and we’ll guide you how to restore the correct settings (this tiny wall is not the tool for support). Thank you!
On this demo: https://undsgn.com/uncode/homepages/shop-parallax/#lookbook
Is there an option to have page 1 as a full width/height layer-slider slideshow?
Hi pinkgerbil, yes you can also include Layer Slider if you want, this is part of the theme, let us know if you need more infos!
Thanks buddy!
Hi when you use the element “posts” you got the choice to give it a link. For example www.google.nl. The problem is however that it wont open an new tab. It stays on the same tab. Is it possible to open up a new tab when you click on the titel or image of the post instead of the same tablet?
Cheers
Hi Thug0416! I’m sorry but it’s not easy to understand from the description the exact option you refer to, do you see an option named “Link in blank”?
In case this doesn’t help and you need dedicated support is offered only in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
Ye sorry let me try again. In the Post Settings—> Singe Blocks you can edit each post. For every post you can make an custom link. However when you do this, it wont open a new tab from your browser. It just stays on the same tab and goes to the external website(leaving your website).
Can I change this to NOT leaving the website?(Open a new tab)
Hi Thug0416! I have properly understood but it’s not possible understand what’s wrong in your installation or what you missed here, we need to check your site so I suggest to send us a private ticket via the Help Center. Thank you!
Dear undsgn—I would like to purchase Uncode, and want to recreate a home page with an image background that changes as you mouseover specific links. Just like http://tremont-demo.squarespace.com/ Could you please tell me whether this would be possible with the Uncode theme please? Thanks in advance.
Hi wern777, sorry for delay and thank you for interest!
I’m sorry but this is not a feature of the Uncode native header slider. I think this is possible with Slider Revolution plugin that is packed with Uncode, there should be a functionality to change slides on hover: https://support.undsgn.com/hc/en-us/articles/213457049-Slider-Revolution
Let us know fi you need more infos!
Hi, all content on the support page has gone (no documentation or tutorial at all). Can I get an informations why is that? Thank you!
Hi agasle! What you mean exactly? Here you can find the new Help Center and Uncode documentation: https://support.undsgn.com/
Have we missed something? Let us know!
Hi, no I didn’t miss anything, I accessed the new support page, I logged in, I can see a welcome page – I don’t see any content on the pages “Konowlege documentation” and “Video tutorials”.
I could see it until a couple days ago so I figured that there may be some problem with the support page.
Hi, pretty odd the site is running fine and we don’t have any other reports, please check: http://undsgn.d.pr/XiEb/3QDXiBP0
Can you please try to delete your browser cookies or check with another browser?
Since I have had this issue for a couple of days now I thought that the problem is due to recent changes on support system and just patiently waited for it to be resolved… Never occured to me checking if the site works better with different browser… Well, it worked. Thank you very much for your help!
Hi and thank you for confirm! This is odd since we don’t have other report like this, with what browser you have experienced the issue?
You answered earlier: “The carousels can have both dots and arrow, none of them or one of your choice. Everything is combinable. This applies to all the modules of our system…we don’t have presets but combinable options.”
How do you enable arrow navigation?
Hi chanceimages and sorry for delay! Inside the Post or Media Gallery elements settings at the tab Module you have all the options for navigation and arrows, both desktop, both mobile: https://support.undsgn.com/hc/en-us/articles/213456829
If you need dedicated support is offered only in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
Question about bbpress compability. Have you received any reports of bbpress’s search results not appearing in Uncode theme? Deactivated all plugins, and yet the bbpress search results do not appear – though they do appear on all other themes I’ve tried.
Hi njkalm! No sorry after 15.000+ sales we have never received any complaints about this and we have lot of customers with BBPress, really no idea what can happen in your installation sorry. If you need support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
Hi there, Is there a way to assign a dedicated homepage? I used the responsive settings but it’s not enough to use for i.e. 2 sliders (one for mobile, one for other devices). For that reason i want to assign a homepage just for mobile. Is this possible?
Hi mosamventures! No sorry this is not possible, at least you need to insert the 2 sliders in the same Content Block and hide/show based on the mobile views, hope this helps. If anyway you need more support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://support.undsgn.com
Ok, i understand. The problem is, when i dedicate one block for mobile and the other block for tablet, the white space on mobile (where the content is originally located) is still there on the tablet. So i get a page full of white spaces because of ‘missing’ content. If it would cut out the white spaces it would be great. Is there an option to do so?
Hi, when you show/hide all the section is hidden/showed, I think you missed something, please open a ticket in our Help Center and we’ll take care to support you (for this kind of assistance we check installation etc..). Thank you!
