1277 comments found.
Hello, I can see this theme hasn’t been updated in some time. I like the look and features on offer, and am considering using it for a medical client. Will support continue with this theme, and do you have any planned updates?
Thanks
Hello,
Yes, we’re working right now on the update and it will be available soon. Theme will be also regularly updated in the future.
Thank you. I think I will use this for a client then 
You’re welcome! 
When updating to the latest version, the contact form doesn’t work anything – PLEASE HELP, IT’S VERY URGENT
I don’t understand… I’ve updated the Theme to the last version, and the contact form doesn’t work in any of the ways:
1. The Template of the Theme Options, as if it didn’t exist: it shows the default form of the Theme.
2. After more than 100 tests and after trying to fix it by modifying the contact_form.php, nothing at all: null result: although I managed to change the fields in this file by the fields that I was interested, neither sends the messages, nor the form shows, when click “Send”, any Error In any case, even though all fields are empty.
3. Given as impossible, I’ve installed Contact Form 7 and I’ve configured it. But suddenly I discover that … It doesn’t send by email the field “Phone” (just the most important for my client)!
I’ve looked on internet but I haven’t found nothing about it.
Why? Why did the form worked perfectly before, and after the update doesn’t work, nor the form that comes by default with the Theme, nor the Contact Form 7?
The worst of everything is that I committed with my client in to have it all ready today (here in Spain are already 20:35).
Please HELP!!!
Thank you very much.
Regards, Ignacio Iglesias
Excuse me. Solved with the Contact Form 7
Thank you for an update! If you’ll need any help, please create new topic on our Support Forum and our support team will help you.
Does it support Russian language?
Yes, theme is supporting all languages. Please note that russian translation isn’t included, so you’ll need to translate some phrases on your own.
I have already purchased the product, but in the documentation that says “Please note: For importing dummy content from live preview / demo page you need two files: medicenter-blue-content.xml and widget_data-blue. Both the zip file downloaded from ThemeForest.There are fake content files for each of the 6 predefined color “I only find the widget_data-blue.json file not the xml (medicenter-blue-content.xml) I can do? Please tell me the path where to find it or tell me if I change its name. Thank you
There is an automatic importer implemented. So simply go to Apperance->Theme Options and make import there with one click import button. If you’ll have issues with that, please create new topic on our Support Forum and our support team will help you. Thank you!
I realize this, but it does not matter all the content appears my incomplete page should I copy these files to the topic that I should do help, do I have to add these files to my topic?
I realize this, but it does not matter all the content appears my incomplete page should I copy these files to the topic that I should do help, do I have to add these files to my topic?
I can see that you’ve created a topic on the forum, please try the advices from our support team and continue there in case of future issues. Thank you!
Hi, I have this theme on my website and i updated a plugin named “WPBakery Visual Compose” when i did the whole website went down and with very difficulty recovered it back to teh previous version. when i inquired about thsi from teh plugin they think that The issue is because the older visual composer is modified by the theme author by customizing the existing elements and adding the new one’s. Now when you update it, the customization made by the theme author is lost which causes the issue. so please help ASAP.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I tried registering but its not accepting the purchase code.
The purchase code which you’ve sent me to my email is not valid for MediCenter Theme. This is purchase code for some other item.
I have the whole license in PDF form and it says Medi centre license, if you give me any email address i can send it ad you can review.
You have my email addess, please send the license, I’ll take a look.
sent
Thank you, I’ve replied.
Hello When enabled plugin wpbakery my website does not load entirely.
When I turn off the plug to the page works, Why ? Thank You
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Visual Composer is out of date. 5.0.1 is the new version. Will you be making an update soon?
Yes, an update will be available soon. You should be notified via email about it.
It there is an issue with the map on the page – http://www.hampshire-sports-massage.co.uk/contact/ Do you know what is causing this? Thank you, Madalina
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, please I need to remove the date/#comments box on every post or portfolio I guess some using wpb_js_remove_wpautop , please help
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I’m a customer, purchased MediCenter had my developers build the site (I believe in php 5.6) and now on their servers the site looks fine but when uploaded to 1and1 there are a bunch or WARNINGS & php error codes. I’ve tried 7.0, 5.6 & 5.5 – - I think there are issues with the templates? Please Help!!
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
On my site, lowvisionmd.org, the footer, Sidebar Footer Bottom, has the Widget Scrolling Posts that displays that last 3 posts. Is there a way to have it display the last 6 posts?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Can you please provide the css selectors for the main navigation? I want to edit it’s size. Thank You
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Version 8.3 does not show the widgets in the menu.
what happened?
Should works, please check your settings under Theme Options and Widgets sections.
i want to buy Revolution Slider plugin. Medicenter is compatible?.
Yes, Revolution Slider should works well with MediCenter.
Hi There, I’ve got the same problem as sazman, Visual Composer stopped working. But I can’t access to the tutorial you send him because I lost the account linked to my theme purchase (so no purchase code). Could you help me with the update of visual composer please ??
Hi,
You need to have valid theme license to get help on that. Please contact Envato, they should help you with recovering your account.
Hello, I have a customer for your theme, The customer is a medical clinic in Portugal, Is the theme multi language? Have you got it in Portuguese, I need all the strings to be in PT language, Please advise best way to go about it Thank you Best regards
Hello,
Yes, theme is multi language. It’s including language files po/mo with all phrases. You can easily translate them using for example poEditor or some language plugin like WPML.
Hi there, i´ve got one question: I am now on version 6.6 and want to update to 8.3. Is it possible or should i make smaller steps?
Hi,
Yes, it’s possible. Please check update instructions here: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_21
I am quite frustrated – I’ve updated to Version: 8.3 and I lost a lot of formatting and settings on my site. Also, I can no longer edit pages in Visual Composer and my I’m having trouble with logo on mobile devices. Please assist! Thank you!
Please make sure that you’ve updated also Visual Composer plugin. Please check step by step update inctructions here: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_21
If you’ll still have issues, please create new topic on the forum and we’ll help. Thank you!
I’ve followed the instructions and that seemed to fix the problem. BUT now I’m getting 404 errors for many of site’s pages ie. http://lowvisionmd.org/medicenter_gallery/low-vision-evaluation/
It seems to be every page that begins with http://lowvisionmd.org/medicenter_gallery/
Please go to Settings->Permalinks and simply click ‘Save changes’ there, so WP will flush the rewrite rules. That will help.
That did the trick. THANK YOU!!!!
You’re welcome!
Hi, I no longer have active support. However my VC isnt working since upgrading WP recently …clearly now asking to pay for a license. I was under the impression that Medicenter came with eternal VC license? Can you please supply the license key code?!
Hi,
Yes – MediCenter came with included license for VC. You need to update theme to the newest version and it’s including also the newest version of Visual Composer. Please check update instructions here: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_21
Thanks, however, I dont have support anymore as said. So I’ve just bought the VC license instead which I think will avoid all future hassle.
You don’t need to have support to download theme update or access our support forum in read only mode. So you don’t need to purchase VC license separately. Simply redownload MediCenter theme and you’ll find the Visual Composer installation file in theme package.
How can I translate the dates, like 4 years ago?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
