144 comments found.
Hello, does this them come with child theme?
Hello, yes, it does.
Hi,
I was wondering where could I change the email that is going to receive the emails from the contact forms from home and contact page ?
Thanks
Hello.
The forms use the email specified in Settings -> General.
Hi! where can i find the option to edit where the contact form would send the messages?
Regards,
Karlos
Got it. I Just change the email address field on visual composer. The messages go directly to SPAM though, any ways i can send it to my inbox?
Hello,
This might happen if your sender’s email address is in the spam base, or because of the default spam filter settings in your email client software or web interface. So you can try changing the sender’s email address, or adjust the filters.
Hi, how can I deactivate the search form in the menu?
Thx!
Hello,
Please contact our support team at https://axiom.ticksy.com/ – and get qualified help of our tech support operators. Thank you!
Regards
Every time I try to make an edit on the VC composer, the correction doesn’t reflect on to the website, nothing happens. I used the dummy data to preload the website and make the changes within the boxes.
Hello Tony,
Please provide us with your website details in a ticket at https://axiom.ticksy.com. Our tech support will help you solve the issue.
Regards
Dear Axiomtheme-Team, how can I delete the search field in the header?
Hello Robert,
Our tech support team is ready to help you with that. Please submit your request at https://axiom.ticksy.com/. – and get qualified assistance Thank you!
Best regards
Hello My site does not have this free flow on scrool is so bad how do i get to get it working
ticket 823508
Hello,
Scroll to anchor should be disabled in admin. Please check the ticket reply, Thank you!
Best regards
Hi, how can i trabslate the theme ? (forms, buttons, etc…) I put the .Mo et .Po in the languages directory of my child and theme folder but nothings happens.
Hi,
The theme is translated using .po and .mo files. Please provide us with your website details in a ticket at https://axiom.ticksy.com – and get qualified help of our tech support operators. Thank you!
Best regards
Dear Axiom-Team, how can I change the Color of the typo of the main navigation? There are also some nice parts of the demo content where the same red color is present. How can I change that?
Hi,
The color of the menu text is changed in admin Customizer -> Color scheme editor (depending on the color scheme selected for the Header): http://prntscr.com/d721ti In case you have any further questions, please provide us with your website details in a ticket at https://axiom.ticksy.com/. Thank you!
Best regards
hi, i want to custom the placeholder in the contact page but i don’t found, please
Hi,
Please submit your request in a ticket at https://axiom.ticksy.com/ and get qualified help of our tech support operators. Thank you!
Best regards
I’m trying to write in my account AXIOM, put this down or seila. But I can not do anything, reply or create ticket.
Help-me?
Hello Ricardo,
There are currently connection issues on the Envato end. Please take our apologies. Please create a pre-sales ticket – it will be directed to the technical support operator. Thank you!
Best regards
WPBakery Visual Composer requires an update. Please update your download to reflect the latest version of VC. Thank you in advance.
Hi,
The new version of the plugin will be included in the new theme release in a while. You can receive it now submitting a request at https://axiom.ticksy.com/. Thank you!
Best regards
I need a great help because when creating the site, there is a black band on top of the slide revolution and do not know how to take. Can you help me? It is somewhat urgent. att
?
Hello Ricardo,
Please check the ticket reply. Thank you!
Best regards
Hello. I bought the theme for some time ago, and I have a problem in all the buttons to access it bugga. When I am EDITING is normal, but when I enter without being logged it in error and everything is in arm or all messy, but this the right way. Look. www.vtcards.com.br. what can I do to fix this?
I hope for an answer, just ask to not take too long, because I’m in a complicated relationship with my client. art
Hi,
Please provide us with your website details in a ticket at https://axiom.ticksy.com/ – and get qualified help of our tech support operators. Thank you!
Regards
Hi Julia, I really love the theme. Great job and relatively easy configuration!
I have two questions I hope you could help me and others with: 1. How can I change the font/style of the site title? 2. I see on ‘homepage 3’ there isn’t a guided scroll function, whereas homepage 1 and 2 do have a guided scroll function. Where can I put it on/off?
Thank you very much in advance! Kind regards, Jasper
Hello Jasper,
Thank you for your feedback! It is very much valued. Please submit your request at https://axiom.ticksy.com/ – and get qualified help of our tech support operators. Thank you!
Regards
Ok thank you, I will!
Hi Julia, when I filled in my purchase code I get the notification that it’s for a different Envato product. Which can’t be true. Can you help out please? Thank in advance
Please take our apologies for any inconvenience. This can be caused by connection issues on Envato end. Please create a Pre-sales ticket at https://axiom.ticksy.com/ – it does not require entering the purchase code. Our technical operators will assist you.
Love the theme! How do i change the font? I want the same font as the demo but i do not want to import the demo mode?
Hello,
We appreciate your interest in our theme! The demo font will be by default on the site without demo data installation. If there is a need, all the fonts are fully customizable.
Regards
Hi, if someone purchased a course from the shop, how can they watch that course? In other words, can the users sign up, so that their account would display which courses they have purchased?
Hello,
Please take our apologied for the delay. The shop functionality is facilitated by Woocommerce plugin. You can create downloadable products that will be downloaded after the purchase. For more details, please check https://docs.woocommerce.com/document/digitaldownloadable-product-handling/ . As you see, there is “See download links on ‘My Account’ page if logged in” option once the payment is complete.
Regards
In case you recently were not able to use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is either to try creating the ticket again or to send your request to _Presale questions category which does not require purchase code verification. Unfortunately, the issue occured for reasons beyond our control, though we continued assisting you in comments and pre-sales tickets all this time. Please take our apologies for any inconvenience caused.
1. Just purchased the theme and having trouble with the one-click demo import. I have submitted ticket #868455. Please support as soon as possible. Thank you
2. Your demo link is no longer working…I cannot look at the different home pages0. (http://preview.themeforest.net/item/pj-life-business-coaching-wordpress-theme/full_screen_preview/15731863?_ga=1.262537935.274048223.1452557286)
Hi,
Your ticket was replied. The demo website is working fine again. Please check it.
Regards
thanks! Looks great!
You are welcome!
Great theme design.. well done!
Just have some pre order questions:
1. Are the course listings feature built into the theme or did you use a plugin?
2. Is it possible to have a dedicated courses page with all courses with a similar layout to how the courses are displayed on the home page i.e Masonry Grid?
3. Is the Event Calender a Free plugin?
Thanks
Ed
Hello,
We appreciate your interest in our theme and will be glad to address all your questions: 1) Courses list is added to the page using Courses shortcode in Visual Composer: http://prntscr.com/byjyl3 It displays the Courses post type which is a part of the theme. 2) You will be able to create a new page containing the needed amount of courses using the same shortcode and same design as on Homepage3. 3) Events calendar by Modern tribe is a free plugin included in the package.
Best regards
Hello,
We appreciate your interest in our theme and will be glad to address all your questions: 1) Courses list is added to the page using Courses shortcode in Visual Composer: http://prntscr.com/byjyl3 It displays the Courses post type which is a part of the theme. 2) You will be able to create a new page containing the needed amount of courses using the same shortcode and same design as on Homepage3. 3) Events calendar by Modern tribe is a free plugin included in the package.
Best regards
