3572 comments found.
Shit i had a problem with the theme since i bought it and never receive an answer to resolve it BAD BAD
Hi Ivan,
As I can see, We helped you on each problem and then continued our conversation through e-mails, you never emailed us back and the request was to increase the max execution time of your host.
Kind Regards
Art
Hi Team,
Why this not works with Woozone? it always say Error 404 Page when i click for a detail view on a product..
Regards,
Atilla
Hi Atilla,
If any of the plugins stated in our item description does not work then we are responsible for that, otherwise for any other plugin such as this one which we did not advertise or we said it’s compatible with our theme, we can’t help you.
P.S. Next time, write on our support system: http://laborator.ticksy.com
Kind Regards,
Art
Can you help me with the layout? http://zimba-arts.com/cart/ is on full-width i want to change this.
Hi ntertainme,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Before I Buy need to check. Is it possible on mobile version when you are in the cart page, remove article which is in your cart? I don’t see this option when i go to page http://themes.laborator.co/#theme=aurum
Hi Nejkoy,
You just need to set 0 to quantity and then click the Update Cart button.
Kind regards,
—Ylli
Hi, can’t seem to find the demo content for “Homepage one”. Is it not available?
Hi erigra,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Hi, My google map on the contact page no longer works with your theme. Why ? I tried putting a key API, but could not make it work. Please, do you have a solution?
Hi there,
The code should work, because it works for all the users, please check it again.
P.S: We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
The Map is no longer displayed despite the code. The problem is that my support has expired. How can I contact you differently?
Hi LSLi,
I’m really sorry but the only place where we give support is our support forum.
We use theme comment section only for any pre-sale question.
Thanks for your understanding.
Kind regards,
—Ylli
Dear Laborator,
I have a question regarding a menu problem in Internet Explorer. I maintain the website for a friend of mine.
Theme works fine for me, except the main menu item is not clickable as soon as it has a dropdown added to it. People in IE cannot visit the shop of my client this way.I didnt change anything to the code and have seen this problem noted earlier in the comments. The strange thing is that I do see the correct link when I hover on the main menu item, clicking just doesn’t result in anything.
Would love to hear your reaction!
Best regards, Stan
Hi Stan,
Please login here with your the account you purchased the theme and write your question there as we don’t use our comments system for support.
Kind Regards,
Art
Thats an awesome theme. I am planning to have an affiliate marketing website. Where instead of add to cart I would want to link to the store selling the product. Can something like this be done with the theme? If not directly, then can it be done with minor modifications?
Hi dhiram,
You can do this through the product page, as WooCommerce allows you to use external products and this will allow you to link the add to cart button elsewhere.
Kind Regards,
Art
How do I modify the product page so that I can add the instagram plugin at the bottom. Also I want to remove the new products, hot products etc links from the bottom. How do I do this?
Hi there,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
I have problem with a white space in woocommerce between the menu and revolutionslider (website: http://cykeltema.com/). I want the slider tight to the menu. Does anyone have any solution?
Hi there,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Hi
can it be possible to add multi vendor plugin ? If yes,how can it work from front end ?
Hi there,
We haven’t checked if this plugin works with our theme but maybe you can give it a try.
Happy New Year!
Kind regards,
—Ylli
Hey Ylli,
I can not open a ticket via https://laborator.ticksy.com , because of “That purchase code doesn’t seem to be valid.” Can you help me?
Kind regards
Hi redfellas,
It looks like support is working as it should now. Can you please try to create your ticket now?
Thank you 
Kind regards,
—Ylli
Hi. When i installed SSL. I started getting warnings like this ” [Warning] The page at https://www.peejay.com.tr/ was allowed to display insecure content from http://themes.laborator.co/aurum/fashion/wp-content/uploads/2014/11/img_1.png. (jquery.js, line 4) ”. How can i get rid of them? My logo also doesnt show up
Hi edikdemir,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Hello,
I have the following issue (I don’t know if this happens because I’m noob or maybe there is a bug): If I wish to remain on default footer color it’s fine, my columns are looking all right, but if I want to change it with inverted, then my columns are turning into endless row (there are no longer columns).
I hope I explained well. Thank you for your help! Regards, Rosalia
P.S. I’m talking about Aurum theme.
Hi Rosalia,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Happy New Year and see you on the other side
Kind regards,
—Ylli
Hello,
Great work on the theme!
It would improve our website tremendously if we were able to showcase user reviews on multiple pages.
Therefore, in your next update, could you add a user review carousel for the theme?
Thanks for all the great work so far
Regards,
- George
Hi George,
We offer Testimonials (Visual Composer element) as you can see on this video http://drops.laborator.co/JvZP
Also here is the URL when you can see this live link.
Happy New Year!
Kind regards,
—Ylli
Thanks!
Hi, could you please tell me what’s the issue with my homepage, product carousel prices? They seem to be crossed out, but they shouldnt be both crossed out. screen – http://prnt.sc/dnhci0
Hi MartinChillz,
I’m sorry but i don’t see “Purchased” or “Supported” badge next to your username.
If you have bought our theme with different username, and you need support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
hi guys,
how can i the theme translated in german? I cannot sign in with envato or register on https://laborator.ticksy.com, because “An unknown error has occured, please try again.”
Besides I cannot create a ticket, because “SORRY, AN UNKNOWN ERROR OCCURRED.”
Please fix your site.
Hi redfellas,
I’m sorry for the problem but we handle support on the Ticksy service. They are having problems on their site for the moment, and we can’t do anything about it. Let’s hope that this problem will be fixed soon.
Kind regards,
—Ylli
hi ylli, and what about my question because of full german theme?
Hi redfellas,
Can you please try to post your ticket again, a lot of users are able to post now because i can see that a lot of users that had problem to post on Ticksy, now have posted their tickets.
As for your question, i will reply to it here this time:
On Kalium 2.0 we have translated the theme on German language.
You just need to select German language on your Wordpress and the translation on your site should appear automatically.
For more info of how to translate Kalium, we made a video when you can see how the procedure goes
P.S: You may see any problem on the translation but you can correct those problems and send us the corrected strings so we can improve our translation.
Kind regards,
—Ylli
Hello, how can we change width for the website? Our website is too large -> http://maxevan.com we want website more compact like http://www.pandora.net/
Thank you
Hi k2idesign,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
html/wp-content/themes/aurum/inc/laborator_functions.php on line 700
Hi there,
Can you please try to be very specific about the question and explain where are you seeing it please?
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Anyway to use the new Shopify WP Plugin instead of WooCommerce? The Shopify WP Plugin just overlays a Shopify Hosted cart, which then forwards to the Shopify hosted checkout….so no woopages pages would have to be created, rather the add to cart buttons just have to be recoded for the Shopify flow to take over. EX: http://demo.theultralinx.com/pulse/
Hi there,
The theme is built for WooCommerce and does not support other plugins and platforms than WordPress and WooCommerce.
Kind Regards,
Art
