38442 comments found.
Hello, I noticed that the new Linea icons only work the first time they are loaded in a tabbed section. I think it may have something to do with the animation not starting a second time.
Thanks
Hey pyrosportswear,
Could you please share your URL in regards so I can take a look?
Cheers
How can I access the Visual Composer Templates after they’ve been created? Can I not get back into them to make a change at the template level, so all pages using that template gets the update with a single change?
Hey c5web,
The default Visual Composer doesn’t offer this functionality, you’d need to update the pages that were using the template. The templating system just offers a quick way to place predefined content. If you’d like this functionality, their premium plugin templatera offers this https://wpbakery.atlassian.net/wiki/display/VC/Templatera
Cheers
Hi Guys great theme by the way. Ive been using it on my site. At the moment I’m having a problem with this page http://www.pixeloute.com/about/ when I view it on my mobile phone it is not working. How can I get this page to work for me. See it here http://www.pixeloute.com/about/
Thanks diademdesignstudio!
Could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on 
themenectar.ticksy.com/
Cheers
PRE-SALE QUESTIONS: 1) Is it possible in the photography template (http://themenectar.com/demo/salient-photography) to address the index images towards pages or posts instead of galleries? I’d like the homepage-look as an image grid, but functional to browse exstensive contents. 2) Is it also possible, in the same fashion, to display image titles on load instead than just on rollover… and tweak a main content custom (or smaller) width?
Thanx in advance, keep great Diego
Hey Diego,
1. Yes – you could accomplish this using the portfolio post type. It can display in the same grid but for each project you could define a custom URL
2. Yes, there are many project styles offered in Salient and some show the title overlaid before hovering
Cheers
Hi how could I add a textured overlay to the page header title (not using Nectar theme) when I upload the header image using CSS?
Also a separate question is there a way I can add texture to background of the header image?
Thanks
Hey,
1. Could you please share the URL in regards where you’re trying to do this?
2. This would require custom modding as of now
Cheers
I have tried all the various css code suggested here to change my product background color (from black to light grey) but none of the css work
see one of my product page : http://www.laclassedesophie.com/produit/session-de-10-cours-au-ssm/
Can you help me ?
Hey, are you referring to the lightbox background when the product image is opened?
Cheers
Oh you must be right, I am not too sure that’s what it’s called but it’s when the client can actually choose different variables and purchase an item…...
I see now that the background appears fine on mobile it,s light grey just like default background for the whole website, but on a regular browser, if you click on a product then the background shows as dark dark grey just like the link I provided.
Thank you !
Wow it seems it is dark grey only when I am logged in …otherwise it show light grey like normal…
Hey, that’s quite strange! Could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
Hey kosticfilms,
Could you please paste the embed code you’re using for one of the videos so I can take a look?
Cheers
Hi … yes this is embed code <iframe width=”560” height=”315” src=”//www.youtube.com/embed/VeUjEbQUNIE?list=PLwkiHFNpfn5xE-KbxH8BQGHOLqe-YWjin” frameborder=”0” allowfullscreen></iframe>
thank you
Hey, using this code for me in the same project style allows for fullscreen <iframe width=”560” height=”315” src=”https://www.youtube.com/embed/VeUjEbQUNIE” frameborder=”0” allowfullscreen></iframe>
if that doesn’t work for you could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
I am trying to add icon shortcodes into my text element and it’s not creating the code correctly. It adds all the variables except the icon name. I am having to go through the name list and figure out the names. I recently just updated the theme to 7.6
Hey Meediamaailm,
Could you please open a ticket in regards with your admin credentials so I can take a further look into this? https://themenectar.ticksy.com
Cheers
After logging out and in again, the shortcode works again. But straight after update it wasn’t. Thank you anyway, for now this is working.
Hey, just let me know it fit becomes an issue again
Cheers
Hello, I would like to know the dimensions of the images to be used for my logo, the portfolio, ect .. To have a good report weight/image and that my site is fast in the load and in the navigation.
Thank you
Hey victorbar,
There is no required size for the logo, you can use any seize you like as long as you set the logo height to make the uploaded height in the theme options panel > header navigation settings. Also, the required portfolio image sizes are listed in the documentation here http://themenectar.com/docs/salient/theme-options/portfolio/
Hi I was trying to update a custom background I had for this page so I deleted the image it was displaying from my uploads folder. Now I am having a hard time figuring out how to change the white to another color. Any help would be greatly appreciated.
http://christianbuechel.com/resume/Hey,
Is there a reason you don’t want to use the visual composer page builder to add a BG on the row? http://themenectar.com/docs/salient/rows/
Cheers
Hi Themenectar, i’m working on my website which is using your theme. The URL is http://nyceec.com/news-events/. The navigation arrows to naviagte between portfolio items are all messed up. Some portfolio items are missing left and right arrow(when they are not the last/first item). PLEASE HELP!!! One example is the second portfolio item “NYC brings the battery to brooklyn…”
Hey rwchampin,
On the portfolio item http://nyceec.com/work/nyceec-brings-battery-brooklyn-financing-energy-storage-low-income-housing-microgrid/ I’m currently seeing both prev and next arrows – are they not showing up on your end?
Cheers
Good afternoon ThemeNectar. I’m trying to accomplish two things, 1) logo on mobile bigger, 2) When rolling over an icon, to reverse the color. The main color is grayish now, and if you hover over the icon it changes to the accent color. I searched through all the support comments here and added the following css custom code but both are not working. What am I doing wrong? Here’s the css custom code I added.
@media only screen and (min-width : 1px) and (max-width : 1000px) { body header#top #logo img { height: 54px!important; } } html body .custom-icon .icon-default-style[class=”icon-”] { color: #FFD700!important; font-size: 64px !important; } body .iwt-icon .icon-default-style[class=”icon-”] { color: #FFD700 !important; }
header-outer {
height: 80px!important; }
Thank you very much for your help!
Hey helimarc!
1. There’s a settings for mobile logo height in the Salient options panel > header navigation > logo & general styling tab. If you don’t have this option, you most likely need to update your version of the theme
2. The icon shortcode available in the Nectar Shortcode generator, which can be used in a text block can do this with the large circle alt style [icon color=”Accent-Color” size=”large-2” icon_size=”” image=”fa-repeat”]
Cheers
Thank you very much, that all worked! One more question, how can I enlarge the picture in the testimonial slides. The image of the person that made the testimonial is really small and I would like to enlarge it. Thanks again!
Hey, add this into the custom css box in the Salient options panel:
.testimonial_slider .image-icon {
width: 150px!important;
height: 150px!important;
}
Fantastic that worked great! Now, I’ve added a youtube video and at the end it shows related videos. Normally when you add ?rel=0 to the end of the url, like this > https://www.youtube.com/watch?v=7oOzszFIBcE?rel=0 it should not show, but using the theme it is still showing. Anyway around that? I tried the embed code and iframe html to but that just shows the html code. Maybe you have had this question before? Thanks!
Hey, Could you please open a ticket in regards so I can take a further look into that for you? https://themenectar.ticksy.com
Cheers
I just purchased the elite video player plugin and it seems to be conflicting with the font-awesome set that comes with it. is there a way to disable or completely remove FA in salient? I’m not using it other than for the video player 
Hey kestabillo,
Font Awesome is enqueued in the functions.php at wp_enqueue_style(‘font-awesome’); – it will also be updated in the coming update to provide the latest compatibility
Cheers
Hi there
Tahir requested that I ping you guys after several requests for the theme update in removing the ‘known bug’ within the full screen animation scroll (and disabling this feature for mobile). This is causing some real issues with the site I’m launching, in addition to strongly compromising my client relationship.
Please can you address this immediately so that I can overcome the bug issue?
Ross
Hey Ross,
Please share the ticket ID in regards so I can take a look
Cheers
Hi there – it’s private tickets are #990789 and #1005872 within my account
Please can you share a response to this bug fix as this is causing a really bad user experience and compromising my client relationships.
Hey rossmacintyre, please add in your admin credentials to one of the tickets so I can apply the fix for you
Cheers
Great – many thanks. I have added the details required to the tickets. Are you able to help today?
I have also provided the ftp details so that you have everything possible to apply the fix. Please can you apply the fix ASAP.
Hey, I just responded a little but ago
Thank you – it’s great to understand the anchor links navigation (and ipad display) is working properly. However can I bring your attention to ticket 1005872, in particular to my comment on ‘Monday at 2:24am’. This ticket is mentioned above as a unresolved bug that still needs fixing. Please can you help?
Hey, can you please test that again on your computer as well?
How to Change the Word “Next Project” and “Previous Project” from the bottom of the portfolio page
Hey smith_pandey,
you would need to use the .po file or edit the functions.php file in regards
Cheers
Hi Salient,
I uploaded your theme and I got this message
Warning: include(nectar/meta/category-meta.php): failed to open stream: No such file or directory in /home/craigroh/public_html/docudio.com/wp-content/themes/salient/functions.php on line 942
Warning: include(): Failed opening ‘nectar/meta/category-meta.php’ for inclusion (include_path=’.:/usr/local/lib/php’) in /home/craigroh/public_html/docudio.com/wp-content/themes/salient/functions.php on line 942
Warning: require_once(nectar/assets/functions/wp-menu-custom-items/menu-item-custom-fields.php): failed to open stream: No such file or directory in /home/craigroh/public_html/docudio.com/wp-content/themes/salient/functions.php on line 1091
Fatal error: require_once(): Failed opening required ‘nectar/assets/functions/wp-menu-custom-items/menu-item-custom-fields.php’ (include_path=’.:/usr/local/lib/php’) in /home/craigroh/public_html/docudio.com/wp-content/themes/salient/functions.php on line 1091
Is there anything I can do to fix this. I cannot enter my website right now. Thanks for the help in advance.
Hey craigroh,
It would appear that the version you uploaded is incomplete – which method did you use to upload the theme? (FTP or the wp-admin dashboard)
Cheers
wp-admin dashboard
I was using another theme (the WPLMS theme) and activated the salient theme and then I got that message.
Have you checked to see if the files referenced are indeed missing on your server? salient/nectar/assets/functions/wp-menu-custom-items/menu-item-custom-fields.php
Hi Tahir, I was wondering if you have managed to put the lazy load option into your nectar slider yet? If not, do you know when its going to be completed? I feel like this is an important one for your wish list. I love using your theme its great but for photography portfolio’s that are large with many images per portfolio item its a deal breaker for my clients, they know their customers wont wait long for the images to load. If you only had to wait for the 1st image and then the 2nd and so on to load that makes a huge difference when comparing it to a black screen until all images load up.
Hey kengw002,
Tahir is a support team member – you’re speaking with mr. nectar on this comment section
The Nectar Slider has not added a lazy load option yet – however the actual slider will load in after only the first image has completed loading, even if there were 20 images in the slider. The issue that does still exist though is that the page will show as loading and possibly waste some requests by loading other images that may never be seen if the user doesn’t navigate to those slides
Cheers
what combination of elements does this occur?
http://www.crewbuild.com/portfolio/surrey/if you take a look it dosent seem to be happening for mine
Your images are not compressed to be used on the web http://www.crewbuild.com/file/2015/06/IMG_5406.jpg take a look at how long this image takes to load when navigated to directly on your server, outside of WordPress & Salient. It’s over 4mb, you need to compress & resize your slider images to be around 400kb to have it load suitably
Hey,
Your website has a maintenance mode plugin on so I can’t see to assist at the moment
Hi I have two questions;
For the website: www.walkinmedia.nl
Is it possible to totally remove the mobile menu, and have the normal menu also on mobile? I have only 4 menu items; so I think it would easily fit on the screen of a mobile phone. I’ve found this page: https://themenectar.ticksy.com/ticket/660928/ but can’t see the attachments Tahir gives in the end.
On the page “Diensten” I’m using pricing tables; but as they are responsive they don’t stay the same size depending also on how long the words are I use as a title to describe the service. Now I’ve made some CSS customizations; to force them to a certain size. Weirdly enough on my iPad they stay smaller than this size; is there a way to change this?
Thanks so much in advance!
Hey ecdj!
1. http://prnt.sc/a0ip1u http://prnt.sc/83b9f2 seem to be loading on my end, can you verify that they’re still not working for you?
2. Add this into the custom css box in the Salient options panel
@media only screen and (max-width: 1000px) and (min-width: 690px) {
body .pricing-table > div {
width: 100%!important;
}
}
Cheers
1. Ah yes I can load the screenshots now; weird that it was’nt working before.
2. Thanks; but still the space on the iPad is not fully used; there easily would fit 4 price columns on one row. But it only shows 2. Any idea how to fix this?
Hi!
Tahir suggested me on ticket (1005328) to ping here in comment section for your kind attention so you could to process a refund on the theme purchased by accident (8 days ago on 31st Dec 2016).
May I request if you could please approve the refund from your side which Envato is also waiting, so they can refund/ pay back to my credit card (Ms Fausto was in touch with me from Envato to follow up, I guess myself, Tahir and Ms Fausto now awaiting your action/ support.) Thanks!
Best regards,
Theme buyer/ customer
Hey icxtrainc, I’ll take a closer look into that request and get back in regards
Many thanks! Its been about 10 days now, I would request for some speed please. We are already there I guess, just need your positive support. If you could provide this today and confirm, you could surely win my heart and a 5/5 excellent review. Kindly…
Hey – it was approved yesterday, Envato can still take up to a couple days to finish it on their end
Cheers
Many thanks for the approval! I shall await this and check in next two days. So far from me I present to you 5/5 excellence on this support!
You’re welcome
