Discussion on Salient | Creative Multipurpose & WooCommerce Theme

Discussion on Salient | Creative Multipurpose & WooCommerce Theme

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I am un-able to retrieve my original account which i purchased salient for both my business (trying to get it recovered) I love the theme and have had no issues until now, these are my two company pages

Site 1: https://www.enhancedocuments.com.au/ Site 2: www.sky-education.com.au

My issue is the menu, I have lost the option to add the ring and solid color from menu headings (like on site 1) from site 2: sky ed.

I noticed that the option in the menu settings “menu item style” has vanished? Is this something I have done myself? Any help would be greatly appreciated.

Thanks!

Hey,

The menu button style was hidden in WP 7.6 update – but the upcoming update to Salient will make it visible again

Cheers

Hello! I’m using the Salient template for my website: http://publifes.com and I have this issue with the header’s video background. When I first load the page, and I start scrolling down, the page takes me back to the video background bottom. It seems like it does that when the video has finished loading. Any idea on how to solve this?? Thank you in advance!!

Hey, what version of the theme & visual composer are you on?

Salient 7.5.02, and Visual Composer 4.12. I saw there is new version of the theme ,but although it is a purchased theme, it doesn’t upgrade automatically, I don’t know why… Thank you very much!!

Hey,

Please see the update docs in regards http://themenectar.com/docs/salient/updating-salient/

Cheers

It seems the latest WP Update 4.7.1 broke the lightbox functionality and also messes with the masonry style of the portfolio. First I noticed that some of my portfolio entries were tall instead of wide and vice versa. This was flawless a couple of days ago. Also, galleries that were configured as masonry style (showing tall and wide thumbnails) show only tall thumbs now. And clicking on a thumb first opens the lightbox UI but then loads the entire image in the browers window, lightbox UI disappears. I have to use the browsers back button to get back to the page. Can the developer or someone else confirm this?

http://uweconrad.ch/dev/portfolio/foto/ this image gallery was set to masonry style. So the tall ones had tall thumbs, the wide ones wide thumbs. most of ‘em were wide, now they’re all tall. And clicking a thumb always proceeds to the lightbox loading screen first, then displays the image briefly and then loads the same image in an ordinary browser window, no lightbox UI. I didn’t change or edit anything. Just visited to check traffic.

Please reach out via the contact form on my author page with your admin credentials so I can take a look in regards https://themeforest.net/user/themenectar

Did you receive the admin credentials and had a chance to look into this?

Hi ThemeNectar, i know my support has expired but i hope that you will help me. I’d like that the video background NOT repeat. is that possible in CSS? Thanks in advance!

I’ve already found it on ticketsupport. Thanks

Hey, glad to hear :)

Cheers

Hello guys,

I was just wondering if it was possible for a registered user to download an old version of the theme, like the 5.5.51 for instance.

Thanks in advance for your reply !

Hey fgilliot! Yes – just open a ticket in regards and let me know the ticket ID here once you’ve done so :) https://themenectar.ticksy.com

Cheers

I have a onepage solution on my webpage. I made some subpages and in one of them i have also row id’s and i want to use links that connect with specific row. However when i use the link with the row id at the end, it loads the page with a vertical offset, leaving a dark space on the footer and the top of the page is covered by the navigation header. Link is this: http://onepage.meediamaailm.ee/reklaamtrukk/#rollup

Where as another subpage loads just fine that has almost the same layout: http://onepage.meediamaailm.ee/fototrukk/#fotolouend

Hey Meediamaailm,

Could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on :) themenectar.ticksy.com/ please let me know the ticket ID in regards once you’ve done so

Cheers

The ticket id is #1019957

Hi, I bought this theme a while ago and bought extra support that has now expired. I hope you don’t mind me asking a question. I bought Ultimate VC Addons to use a ‘row style’ with Salient. It needs the ‘Design Options’ tab to remove the white margin above the element (see testimonials on my homepage). Please can you advise how I can access it?

Hi, I bought this theme a while ago and bought extra support that has now expired. I hope you don’t mind me asking a question. I bought Ultimate VC Addons to use a ‘row style’ with Salient. It needs the ‘Design Options’ tab to remove the white margin above the element (see testimonials on my homepage – http://www.cathellis.com). Please can you advise how I can access it?

Hey cathellis! Are you just trying to set a negative margin on that row to have it overlap the row before it?

Cheers

Hello!

I get this error when I view my admin page:

Fatal error: Allowed memory size of 54525952 bytes exhausted (tried to allocate 49152 bytes) in /mounted-storage/home116b/sub005/sc46222-ZHVH/www/getillbaka/wp-admin/includes/menu.php on line 255

How does this get solved?

Thank you!

Hey infinitous, you can reach out to your hosting company in regards and ask them to increase the max available memory available for PHP – you’re just barely running over the limit currently set

Hello, i added shop to my website (salient theme) but i’m not able to show the sidebar in the shop page. I saw in your demo that there’s the sidebar. I tryed to set in the shop page the sidebar but nothing appened. So how can i add the sidebar in the shop page?

Hey SquareMediaAgency,

In the Salient options panel > Woocommerce tab there’s an option to select your layout

Cheers

scheduled add News Theme?

Hey, that is an item on the wishlist, yes :)

I have given has that the theme has small bugs have tried to solve them by my has but had any result. Could help me a bit with this? https://themenectar.ticksy.com/ticket/1003712/ The problems are detailed in the last message, as an bug when you scroll down and scroll up, and the fancy box shows different on each screen that is displayed. Thanks :)

Hey latitut, I just responded to that ticket a little bit ago actually :)

Cheers!

Hey, salient developers. I feel in loves instant this design = http://macphoto.evatheme.com/demo/

I need this home page design.

I used your theme but , don’t me own.

I try custom css = ( hawox.com )

It is bad, but you can do it !

Please upgrade for this like home page design.

Grids source > posts categories, products categories, static pages or other. I think this use a List on back panel for home page grid list.

Is it possible?

Hey sinayes,

For now this would require some custom development, i’ve noted this idea for the wishlist though :)

Cheers

Hi there, I’m having an issue on iOS with the Bio Shown Fullscreen Modal style for team member. Would it be possible to get a fix before the next update? I submitted a ticket about it. #1016440

Hey JuicyBeast, please add in your admin credentials to the ticket :)

Cheers

Done!

Contact Form 7, doesn’t work with this theme on mobile. It is fine on desktop but on mobile the sned button doesn’t do anything. I tried switching themes and it works on other themes but not salient.

Hey DarrenDesigns22,

Please share your URL in regards so I can take a look – the only place that it wouldn’t work is in a full page row setup. Which is why there’s an option to disable that setting for mobile only

Cheers

Hey, as I mentioned above in regards to using Page Full Screen Rows you’ll need to check the box to disable that effect on mobile in order to have the AJAX button event preserved http://imgur.com/a/xVDIq

Hi Am thinking of buying your theme it looks great for a photographers website I want to use the masonry Style in your demo it has square photos cropped in tall thumbnail so the photo is cut in half if it was a photo with 20 people you would see half of them is it possible to select the view of each photo in the masonry view ? Or if i upload the photos at the recommended sizes it will do it automatically http://themenectar.com/docs/salient/theme-options/portfolio/ Thanks Jason

Hey, the masonry sizes will be cropped to what’s shown in the documentation. However there’s an option to upload an image where no cropping will occur called the “Custom thumbnail image” but unless you’re supplying all images at the same precropped dimensions, you’ll end up with imperfect grids

​I have been using your theme for quite some time now. I have purchased multiple licenses for multiple client over the last year or so. However, one of the biggest issues is the MOBILE MENU. Unfortunately the mobile menu list element that contain the sub-menu or children are not directly clickable – which means users cannot access the content directly on those landing pages at all.

I have added some CSS display options to allow my menu to be viewable – however there is a component in the JS file not allowing me to disable the sub-menu to open if the link “has-children”

Basically I would like to disable this feature and allow for every menu item to be clickable. I have done it before in the JS file by disabling a particular feature but I can’t seem to find it again in the new updated version. Can you help me out with this?

Hey Chrismnss03,

Turning off the sticky mobile header option will give you the original mobile nav which does allow for what you’re looking for without custom modding to the js http://themenectar.com/docs/salient/theme-options/header-navigation/#logo-general

Cheers

ESTOY intentando usar el nuevo Visual Composer Page Builder, para instalarlo tuve que desactivar el Salient Visual Composer `porue me marca un error para tener los dos y ahora no puedo hacer Home – Product Landing Demo este tema ya que se ve vacio no aparece nada porfavor si me pueden apoyar .

Hey dcerverab,

Are you using the Salient visual composer or the regular visual composer? Can you also share the URL of the page not working for you?

Cheers

http://tequilamartinsanroman.com/ este es el sitio estoy utilizando el compositor visual porque al activar visual saliente no me deja editar la pagina me marca error

Hey, i’m having a little trouble understanding what the problem is you’re experiencing due to the translation – could you specifically try and explain what issues you’re experiencing as the URL you’ve shared seems to be displaying normally

Hi – my support has expired. I will renew if needed, but I have a quick question to see if this theme will work for our application. Please see the link below. It appears there are some conflicts with the WooCommerce “Extra Options” plugin. Specifically, the Calendar does not popup on click as it should under “Date Delivery”. I assume this is a Jquery conflict. Is there a way to solve this? http://wealthbrand.co/product/presentation-folder/

Hey markbaldi,

You don’t appear to have Salient active, if you switch back to the theme I’d be glad to take a look :)

Cheers

Hey There,

Is there a simple way to add an icon to a video lightbox button? I am kind of surprised the play icon isn’t built in.

Thanks in advance

Hey, for now this would require custom modding – as the option exists for placing an actual play button icon or a button. There’s not style as of now that combines the two, however i’ve noted your idea for the wishlist :)

thanks so much, I explored the custom button but it has some styles already built in

You’re welcome :)

I want to add a button to my top menu but cannot find where to add the option to make a link a button. I know it is possible as I have used your theme a few times and have a button on top of those sites, but I cant seem to find the option on the newest site I am creating. I thought there was simply a button to check within the menu portal. Am I missing something now?

Hey freshlyroastedweb,

WP 7.6 caused the option to be hidden, however the update coming out will show it again. If you want the fix early please open a ticket in regards https://themenectar.ticksy.com

Cheers

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