Hi,

First of all thanks for showing interest in the Porto theme.

Yes, you can get the official update here on the ThemeForest every time when we released the update version of the theme. And also these plugins are already included in the theme there is no need to purchase it again. You can get updated plugins always with the theme.

Sorry to say that we can not have any test access for the Demo site.

Thanks

Duh.. Found it.. . post count.. Slapping face.. lol

Hi,

Sounds Great! that you have found it

Thanks for contacting us,

Have a great day

Hi

First of all thanks for showing interest and liking the theme.

The WPML is best for the multilingual site and you can use the Woocommerce currency switcher plugin for multi-currency.

Thanks

Hi,

There is no need to activate or purchase the new license for rev slider. Rev Slider is already included in the theme package and already purchased the license by Smartwave. This activation message for those who want to update the plugin directly from the Visual Composer website. In our case, you can receive the updated plugin always with the theme update release. So no need to activate it, just ignore the message and feel free to use it.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

ok…here is my final quesiton? when i want to purchase this theme again do i have to pay the same price? cause maybe i gonna buy 5 times per month? should we talk this in private ?

Hi,

Yes, you have to pay the same price every time when you purchase the theme.

All ThemeForest products allow One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).

So regardless the number of clients, license works with the number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:

https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.

Thank you

Disregard what i said before, it seems to be a browser related issue. Thanks anyways.

Hi,

Sounds Great! that your issue has been solved.

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for your love for Porto WordPress Theme.

Hi,

First of all thanks for showing interest in the Porto theme.

Yes, YITH ajax search plugin is fully compatible with the theme. You can not find any issue with the theme.

Thanks

Hi,

First of all thanks for using the Porto theme.

Yes, you can add the custom fonts from Appearance >> Theme Options >> Font Control >> Add fonts.

Thanks

Hi thanks for your reply ,unfortunately we tried this way but it didn’t work when we add the font  it doesn’t appear in the typography font family list even for the custom fonts example in the documentation sample. Please advice Regards

Hi,

Can you please contact us through our support system with your site details so we will check the issue and solve it for you on urgent basis.

Thanks

Hi,

First of all thanks for showing interest and liking the theme.

Sorry to say that. all ThemeForest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).

So regardless number of clients, license works with the number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:

https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.

And sorry we have no any plan to discount it again.

Thank you

Hi,

Yes, please update the Porto theme, with the latest theme you can get the latest version of VC in it.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Thank you. I got the update and will renew support as adviced

Thanks for understanding.

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us. Have a great day

Hi,

Please go to Appearance >> Widgets >> Edit the Filter widget >> Select the widget type as a color for color attribute and select the colors for the filter. http://prntscr.com/du5bo4

Thanks

Great thanks!

Most Welcome

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for your love for Porto WordPress Theme.

Hi,

Thank you very much for using and liking the theme and also for the appreciation and kind words.

Have a great day

Hi,

Please import the dummy sliders first in your site from Slider Revolution >> Import Slider then please edit your page where you want to show the slider >> In page options you can find the banner type as Revolution Slider and select your slider.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

First of all thanks for showing interest in the Porto theme.

You can read the theme documentation here on the live URL: http://newsmartwave.net/wordpress/porto/documentation/

Thanks

Hi,

I think it’s your server issue. Please check your system status from Porto >> System Status. If your all settings are up to the requirements of the theme then please send us your site details through our support system so we will check and solve the issue for you.

Thanks

but i cant go to system status, when i click in Theme Options i get error 500

Can you please contact us through our support system so we will check and solve the issue for you.

Thanks

Can you please contact us through our support system so we will solve your all issues.

Thanks

Sir Help my website

sir can you check my website http://rajawalifurniture.co.id/?v=7c1f12124b9e

can you delete this code ?v=7c1f12124b9e”

what is this..

thanks

Hi,

I already told you that it’s permalink issue. Please contact us through our support system so we will check and solve the issue for you. You can contact us through our support system here: http://smartwavethemes.net/support/

Thanks

Hi,

You can add google analytics code in Appearance >> Theme Options >> Javascript code >> put the code in JS Code before </head> section

OR

You can install this Google Analytics Dashboard for WP plugin, it will more helpful for you to displays Google Analytics reports and real-time statistics in your WordPress Dashboard. Inserts tracking code in every page of your site: https://wordpress.org/plugins/google-analytics-dashboard-for-wp/

Thanks

wonderful, thank you!

Most Welcome

For this purpose please use the Porto Masonry Container VC Element in your page and add the images in it with different ratios and sizes.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. And sorry we can not support you further until you will purchase the support extension.

Thanks have a great day

Can you please contact us through our support system with your site details so we will check and solve the issue for you. I am sure that this is not the bug, this is the issue of WPML settings or translation issue, not the theme related issue.

Thanks

Hi,

First of all thanks for showing interest in our products.

Sorry, I can not explain about all themes here in few lines. All themes are different to each other and all themes have different features. You can read all the features about themes here on the theme’s pages: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
https://themeforest.net/item/mango-responsive-woocommerce-theme/12522813
https://themeforest.net/item/venedor-wordpress-woocommerce-theme/7807674

Thanks

Yes, you can import the theme options only of the other demos from Porto >> Install Demo >> Click the install button on the demo and import only Theme Options of that demo.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day