Hi,

We could suggest to use custom images in that case where you could upload those icons as images.

Best, Qode

Thank you! Ciao

Hi. I’m sorry to bother again, but 4 days ago I sent a support request to https://qode.ticksy.com and I had not yet any answer…

I need to continue working on the new site…

The question was about Revslider demo. I instelled the theme and the demo, but I’m not able to import revslider demo. Within the documentation you said to upload homesliderminimal.txt, but this file does not exist in the folder “Central Main Files”. And, also, you said to copy captions.css to wp-content > plugins > revslider > rs-plugin > css , but the folder rs-plugin does not exist… How to import revslider demo?

Hello,

Please, check answers on your tickets now. Thank you for your patience.

Qode

Hi there,

Please try saving theme options and and warning should be gone, and also you should disable wp_debug in wp-config.php file https://codex.wordpress.org/WP_DEBUG and also make sure that warnings and notices are disabled because they should be in live enviroment.

Qode

Hello, you could help me to check the warnings to be disabled “and also make sure that warnings and notices are disabled because they should be in live enviroment” because we have already disabled the debugging, but the error always occurs. Thank you

Hi again,

Just submit a ticket to our support at https://qode.ticksy.com and provide WordPress and FTP admin details in your ticket, and our support will help you with this.

Qode

Hello,

We are in a process of updating all themes from our profile. Bridge and Elision theme updates were released recently, and other themes updates along with central are on the way.

Qode

Great, thanks!

You’re welcome.

Hi there,

We tested our framework with latest WordPress and everything is working fine, so it must be that something else causing this. Please make sure that you are using latest theme version. You could also try to disable all 3rd party plugins one by one and to test every time since this also can be related to some plugin conflict. If you continue to have problems afterwards, you should contact our support over support forum, and also please provide WordPress and FTP admin access in your ticket.

Qode

Hello,

Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.

Qode

Hi there,

And thanks for the interest in our theme.

As you can see on our Original demo http://demo.qodeinteractive.com/bridge/ theme supports wide menu https://www.screencast.com/t/m53rGNOMtMs and it can hold op to 4 columns. Also, wide menu can show custom widget areas, and widget areas can hold text widgets which can render shortcodes so any shortcode placed within text area, like slider, image, etc, will be displayed inside wide menu area. Creating wide menu like referred one may require some knowledge of html, and versatility with using shortcodes, but it is defiantly possible to achieve very similar menu.

Qode

Hi again,

Yes, your can Import / Export theme options from Qode options > Import/Export Options https://www.screencast.com/t/XMddY9BDEj

Qode

I know we may be in different time zones, but I wish your support was more agile…

I’m using the latest version of this theme (Central 2.4.1.), and there is no such option under Qode (nor Qode Options in the main menu).

Hi again,

For Central theme, you can import with standard WordPress Importer https://www.screencast.com/t/1DRxROAxIz and by selecting xml export file from xml export folder https://www.screencast.com/t/ARjyOpCK93

Qode

Hi,

Theme documenation is available within the theme forest download folder / documentation / central / index.html

But if you need additional assistence, you can reach our support by submitting a ticket at https://qode.ticksy.com

Qode

Hi there,

Our demo is using default page template, and if you switch to full width, content will span across entire available width – edge to edge, so change to default page template if you don’t like how it currently looks like.

Qode

OK, thank you

You’re welcome.

Hi there,

This looks like a conflict with some of your plugins and our AJAX page transitions. Please try to disable page animations.

Page transitions can be turned off from:

1. general options Qode Options > Global options

2. local options (when you edit your pages), note that these settings will overwrite global settings from Qode Options for specific page

3. Also you can turn off page transitions for specific pages by writing page URLs from Qode options > Global options > ​​List of internal URLs loaded without AJAX (separated with comma)

Qode

Hello there,

Central theme is using image sprites for social icons, and not iconic font, so this cannot be achieved without some custom codding, but you can search for some plugin which is including font awesome iconic font, and then you can add desired icons as html elements as explained on their site http://fontawesome.io/icons/

Qode

OK, thank you

You’re welcome.

Hello,

Only with custom css code below:

body.single.single-post .comment_number_inner {
    display: none;
}

but note that it will also hide number of comments on pages which have comments.

Qode

Hi,

Theme documenation is available within the theme forest download folder / documentation / central / index.html

But if you need additional assistence, you can reach our support by submitting a ticket at https://qode.ticksy.com

Qode

Hi again,

Please make sure that you are using latest theme version. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/

Qode

I have upgraded to the latest version (2.4) and it is still the same. BTW the info you sent was on Bridge and this is the Central theme we are talking about

Hi again,

Sorry for misunderstanding. You were referring to one of our older themes. This option is only available for Bridge theme, and we provided you with update instructions for the Bridge. If you desperately need that option please consider switching to Bridge theme.

Qode

Hello,

This can probably be achieved with some custom css code. Please submit a ticket at https://qode.ticksy.com and our support will assist you with this.

Qode

Hi again,

For Contact page template, in order to increase spacing from top, edit contact page and set Spacing after title to your liking http://screencast.com/t/ccV8PA0ik2p

Qode

My menu doesn’t look like that. That one is much more clear about it’s function. I however figured it out on mine. Thanks.

Thanks for update.

We are glad to hear that you managed to resolve this on your own.

Qode

Hello,

1. Themes options are different for each theme, and beside that they offer different functionality, so there is no possibility to import theme options from one theme to another with any theme author.

2. We would love to be able to offer you discount, but we are developing software an Theme Forest is the seller, so all transactions are handled by them, and we cannot sell theme separately.

Qode

Hi,

This is probably because some pages contain small amount of content. You should be able to fix this by adding empty space element or transparent separator element after the content.

Qode

Hello,

Central theme comes with revolution slider plugin included in it.

We bought extended license for Revolution Slider, to be able to include it in our theme.. We can’t give you license code because of polity and terms of Theme Forest, because of that we included it in our theme. You can ignore messages about activation you have/get inside Plugin settings. Just install/activate the plugin and keep using it regularly.

Qode