23226 comments found.
This theme have a bug in the Block section, for the rest, is perfect
Hi,
Please update your theme to the latest version and also please update your all plugins. I hope after the theme update your issue will solve auto.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi,
My theme and wordpress were already updated. 
And Also, when I bought the theme, this themeforest extortion policy still did not exist, so …
Cheers
Hi,
After purchase the support extension please contact us through our support system so we will check the issue and solve it for you. We have not found any this type of error in the block in our theme so we have to check this into your site and theme.
Thanks
Hi Been using Porto for a while now and love the theme. Only small issue I’m having is that changing the product image and zoom options in the woo commerce section seems to make no change on the front end. Do you know of any issues with this? Many thanks
Hi,
No, we have not reported this kind of issue yet anywhere. I think your theme and all plugins are outdated. Please update your theme and all plugins then check your site, I hope your issue will solve auto.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I’m trying to copy my site to a new server and am having trouble getting the theme to look the same as it did on the old server. I had made a lot of changes from the default porto settings, and I thought copying the db tables over would have done the trick. But when I turn things on it looks like a default porto theme. Are settings stored in the file system too?
Hi,
Please use the Duplicator plugin for this purpose, it’s best, easy and reliable. It will move your whole site with all the settings to your new server. https://wordpress.org/plugins/duplicator/Thanks
That might work for a normal install but I’m trying to move a site out of a multi-site install to a single site install. So I’m trying to manually upload tables to save the settings. But that hasn’t worked.
Hi,
No, this will work also with multi-site. You can confirm from the plugin author support as well.
Thanks
Hello – i purchased the porto theme which seems you have removed and updated it with this version. Can I please get access to the new files which were original purchased?
Hi,
Sorry to say that you have purchased the old Porto theme created by “Spyropress”. We have developed this Porto theme with the author named “SW-Themes”. You can not get the latest files until you will purchase this new theme from the new author. We have not created the older Porto theme.
If you want to use the latest and updated Porto theme then you have to buy the new licensed theme from ThemeForest here: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399 I hope you understand it.Thanks for contacting us.
Have a nice day 
How do I change the background of the ads container (ads-container-blue) to black and the .vc_column_container border left color to white?
Hi,
Can you please share your site URL then we are able to tell you the exact solution for this.
Thanks
Good morning
1) Does the porto theme has .mo and .po files for Arabic language? 2) we are using (classic origin demo) how can we change the header and used the one in corporate 3 demo because you said we can change it?with screen shoot if possible 3) how can we hide flag in language menu?? 4) we install rtl demo and import slider rtl in demo when we check Arabic page the slider does not appear?? 5) how can we activate revolution slider plugin also how can we make this plugin update regular (ultimate add on ,visual composer) ?
Hi,
First of all thanks for using interest in the Porto theme.
1. No, Porto theme has no .mo and.po files for the Arabic Language, but you can easily translate the theme’s default English Language files or we will give you the .mo and .po files of Arabic Language.
2. If you want to use all the settings of the Corporate 3 Demo then you can change it from Porto >> Install Demo >> Click the install button on the Corporate 3 Demo then select only the Theme Options checkbox and uncheck other and click Install. In this way, you can get all the corporate 3 Demo settings.
3. If you are using the WPML plugin then you can hide the flag from the WPML plugin settings. Under Languages> Language switcher option>What to include in the language switcher> uncheck the flag.
4. Please Edit your page and from Page Options >> Banner Type set as Revolution Slider >> Select the slider from Revolution Slider option and update your page.
5. There is no need to activate or purchase the new license for these plugins. These plugins are already included in the theme package and already purchased the license by Smartwave. This activation message for those who want to update the plugin directly from their websites. In our case, you can receive the updated plugins always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
Thanks
Have a nice day
Modal box (ultimate VC addons) is not working with the latest files. What is going on???
Hi, Please Provide us your website link and screenshot of model box VC element settings. To open Model box popup there are a few options under ” Display Modal On ” to open popup on page load you can select “on page load” option. Thanks
Here is the link https://www.museshop.net/video-tutorials/
All the images on this page are modals. You can also see it’s not working here: https://www.museshop.net/shop/widgets/animated-skill-bars-muse-widget/
On the second link scroll down to where it says “PLAY VIDEO”.
here are the modal settings:
http://prntscr.com/dvtrn0
http://prntscr.com/dvtrsh
http://prntscr.com/dvtrxr
It’s not working under ANY settings (button trigger, image trigger, youtube, image etc) I’ve tried various settings and it simply doesn’t trigger the lightbox.
Please contact us through our support system, So we can check and solve this issue on priority basis for you.
Thanks
Hi, no time for that now. Tell me, can I embed a YouTube video in Porto Lightbox and NOT show related videos when the video ends?
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
The skin css permissions issue is really annoying. I have followed all the necessary permission granting of the skin_1.css, skin_rtl_1.css and the changes still don’t display. I really think you guys should go back to the drawing board with customizing in your theme options. I have wasted more time troubleshooting problems than building a site. Please remove this aspect of your theme! It is a great theme aside from this.
Hi,
Please provide us your website link and let us know what change you have made which are not appeared yet. Also please clear your browser cache.
Thanks
Hi Porto!
I try to make my top menu nackground color dark, but it still is light. Everything else in it can be changed, but not top menu. Can you help me out?
http://celticvr.com/en/Hi,
Please clear your browser cache and check again. http://prnt.sc/dvtslu We are getting dark background of your menu. Thanks
Hi, is all images included and is there a demo version easy tio install
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, all images are included and you can easily install any demo version in your site.
Thanks
Hi, Im having serious issue with Mailpoet plugin. Whenever I input email address inside the newsletter box and press “subscribe”. It shows this error message: “Oops! There is a problem with this form: textStatus:error errorThrown:Not Found responseText: We’re sorry, but the page you were looking for doesn’t exist.”
After showing this error, it returns back to my Error 404 page. Please kindly help me out. Thanks. https://www.swarays.com (work still in progress)Hi,
Can you please contact us through our support system so we will check and solve the issue for you.
Thanks
When using the “show filters” option in a porto portfolio element is there a way to disable the “show filters” on hand held devices only? if not, is there a workaround by using a different element that would give me the portfolio filters option?
also is there a way to “exclude” one or more portfolio categories from the “show all” option of the filters. .
Hi,
1. Yes, you can disable the filters from mobile device by using this custom CSS code:
@media (max-width: 600px){ ul.portfolio-filter.nav.nav-pills.sort-source { display: none; }}
2. Yes, you can add the selected categories to show on the page by using the Porto Portfolio VC element, in category ID field add the selected category IDs to show the portfolios.
You can find the category iD from the URL of the Portfolio category, edit the category >> in URL you see the Post ID which you can use as category ID in the VC element.
Thanks
when viewing a portfoilo type post is viewed on a hand held device. the scrolling “featured image” section (left sidebar position) appears as the first element displayed. Is there a way to either hide that element on hand held or change the position it occurs in the scroll?
ex: http://www.charlestonvacationservices.com/newbuild/portfolio/charleston-babys-away/
Hi,
You can not change the position of the sidebar but you can set it as a navigation on the mobile view from Appearance >> Theme options >> General >> Enable the Show Sidebar in Navigation on Mobile option.
Thanks
Hi just before buy this great template i would like to know if i can implement the 4 boxes that have Medical treatment – doctor timetable – opening hours – medical emergecy case in this demo http://www.newsmartwave.net/wordpress/porto/medical/ but to show in the classic original demo ?
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can do it easily by using the same VC element in the page which we have used in our Medical Demo page.
Thanks
Where can I change the text in the header? These texts:
About Us Contact Us (123) 456-7890
Never mind… Found it…
Hi! Is it possible to add a next/prev buttons on products quick view? Maybe coding or with any plugin?
Hi,
Sorry to say that its not possible.
Thanks
I’m having trouble saving changes to the Body Font in the Typography settings. It’s set to 12px and 13px line height. If I change the font size and/or the line height and save it, the page reloads and it’s set to the same as it was before the changes. However, if I save the color setting and save, it takes just fine. I’ve tried to compile the css to see if that helps, it does not. What am I doing wrong?
Hi,
Can you please confirm that you are using the latest version of the Porto theme 3.3.3 and also all plugins are updated?
If yes, then please contact us through our support system so we will check the issue and solve it for you.
Thanks
is Porto v 3.3.3 compatible with new WP update version 4.7.1 Security and Maintenance Release and Woocommerce Update v2.6.12 ?
Hi,
Yes, Porto v 3.3.3 is fully compatible with latest WP and Woocommerce.
Thanks
Great theme! Could you kindly help me with a quick styling change? On a WooCommerce product detail page, underneath the Tabbed areas but above the content area, there is an H2 or H3 title: “Product Description”. How do I change the color of that font?
I’m using theme version 2.8.3
Thanks!
B
Hi,
First of all thanks for liking the Porto theme.
Please go to Appearance >> Theme Options >> Skin >> Custom CSS section and paste this code, you can change the color as per your requirement instead f red I have added:
product-tab .tab-content h2 {
color: red !important; }
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi,
I want to translate the words used next to the shopping cart icon in the header.
it is the translation of the word items, as in 2 items (in the cart)
whre can i translate this word?
Greetings,
Johan
Hi,
If you want to translate these words and other English words then you have to translate the theme’s default languages files into your language. You can find these files inside wp-content/themes/porto/languages folder en_GB.po and .mo files.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
