Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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Hello folks! I have got a really wierd behavior in my frontpage after update to latest Porto theme. Everything works great tills the moment any visitor visits the “My Account” page, then the product carousels dissapear on the frontpage and i get this error: Could not decode cookie with key “URIError: The URI to be decoded is not a valid encoding”.

The wierd thing is that you can browse the entire site for hours with no problems, but as soon as you visit “my account” (login page) and then back to frontpage the problem has taken place. Check it out here; https://www.arctic-fritid.no

Thanks Rune

Hi again.. The problem is solved, it was caused by the CleanTalk spam protection plugin.

Rune

Hi,

Sounds Great:-)

Thanks for contacting us. Have a great weekend ;-)

Hello, I have two comments. Facebook sharing at one works with the second not. Your advice please. http://www.japaneseoil.eu/blog/

At our end, both working fine. Please check your site after removing the browser cache.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hello,

Please Give me guide step by step how to update my themes.

Thanks

Hi,

Please read and follow the instructions given in the documentation here about the theme update step by step: http://newsmartwave.net/wordpress/porto/documentation/#update

Thanks

Looking for porto Joomla version. Please send me joomla version download link.

Hi,

Sorry to say that we have not launched the Joomla version of the Porto theme. Porto theme is only available in HTML5, WordPress, Magento, Drupal and Shopify.

Thanks

When I try to use the theme on another website I get this error:

Fatal error: Call to a member function execute() on a non-object in /home/ayetelk/public_html/wp-content/themes/sure/inc/admin/theme_options/save_settings.php on line 505 Please regenerate again default css files in Skin > Compile Default CSS after update theme.

The theme settings are also inactive. How can we solve this problem?

Hi,

I think you have changed the name of the theme’s folder. And also your server requirements of that site is not compatible with our theme requirements. http://newsmartwave.net/wordpress/porto/documentation/#install

If your issue not solved, then please contact us through our support system with your site details.

Thanks

The theme folder name has not been changed. There is also no problem in the system requirements of the server. Our problem is not to activate the theme. Once the theme is active, we can not change the theme settings. We do not want to share information because our website is a bit high visitor. If you can identify the possible causes, let’s check and try to solve the problem.

Hi,

Sorry sir without debugging your site, we can’t able to give you the solution until we will check the issue in your site.

Thanks

Hi,

By mistake I deleted the purchase confirmation page.

Can you please tell me what slug i need to make of a new page and what short code to put to make it work?

The Order confirmation page is showing after place the order automatically, it;s the default function of the Woocommerce. Sorry, I did not understand your issue properly. Can you please share the screenshot of your issue or show me some example. Also please share your site URL.

Thanks

If is is default…so just tell me how to put pixel on this page…I just want to put facebook pixel on order thank you page.

Hi,

Please edit the Checkout page >> Enable the share option from the Page Options.

http://prntscr.com/dyhguf

Thanks

How can I edit the gmap to point my location?

Hi,

If you have purchased the theme then please contact us through your theme purchased account to get the theme support.

Thanks

Hi

We would like to buy the wordpress template for our web site. http://www.newsmartwave.net/wordpress/porto/shop2/ 1. Can add more rotation banner (total 5-6)? http://www.newsmartwave.net/wordpress/porto/shop2/

2. Can we remove box of colour and size in http://www.newsmartwave.net/wordpress/porto/shop2/product-category/accessories/ ?

3. If we just have two level listing page, can we set display two only ? http://www.newsmartwave.net/wordpress/porto/shop2/product-category/clothing/hoodies/ 4. Can we remove star icon under “Golf Bag”, “Add to Chart” and box on right hand side, such as “Free Shipping” and “Sale 40% off icon” http://www.newsmartwave.net/wordpress/porto/shop2/product/golf-bag/ 5. Can we add more tags ? and can we edit the “product description ? include add image, youtube video and pdf download http://www.newsmartwave.net/wordpress/porto/shop2/product/golf-bag/ 6. can we “latest posts”, and newsletter and footer ? http://www.newsmartwave.net/wordpress/porto/shop2/product/golf-bag/

Thanks Philip

Hi,

First of all thanks for showing interest in the Porto theme.

1. Yes, yu can add more banners as per your need. There are no limitations.

2. Yes, you can easily remove it.

3. Sorry, I can not understand your question properly. Are you talking about the product categories and it’s child categories showing in the sidebar? Yes, you can set it.

4. Yes, you can remove the star icons and Add to cart button and also remove the Free shipping and Sale banner from the Right sidebar.

5. Yes, you can do what you want to do. You can add more tags, you can edit the product description and add the youtube video and pdf download as well.

6. Your question is not complete, what you want with footer?

Thanks

As one of the your customer and as a big fan of the famous template, please accept my request to develop a theme for Travel and Booking. In new version of Porto 3.4 you have added themes for Photograph, it is amazing. If you just add themes for travel with awesome options to explore the images and flexibility of booking, it will be so great. I have many clients looking for Travel themes, and based on personal experience with Porto, it would be the best, if it has designed as same as the way of the included templates in Porto.

I would be grateful if you could escalate this message to relevant department Thank you

Hi,

First of all thanks for liking and using the theme and thank you so much for the appreciation.

Yes, I have submitted your idea as a feature-request to our team so that they can consider for future updates.

Have a great day! Thank you

Hi , I want to acheive menu ads under banner but nothing seems to work

Hi,

Please edit your page and add the Porto Block VC element and add the block slug of Menu ads which is already add in the block section.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hello,

Can i change ”$30.00 to $35.00” in price instead of ”$30.00–$35.00” in variable products. http://www.newsmartwave.net/wordpress/porto/shop1/product/travel-bag/

Thank you for your help

Hi,

Sorry to say that, you can not do that. It’s the default functionality of the Woocommerce plugin.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

hi 1 month ago I can upload .ttf font in font control section but now when I want to add .ttf font I see file type not recognized error!!! could u plz help me? tnx

Hi,

Can you please contact us through our support system with your site details so we will check and solve the issue for you.

Thanks

Have lost all Contact Form 7 function since updating to 3.4. Could there be some sort of conflict?

Hi,

No, there is no conflict between the latest version of theme and contact form 7. We have checked all the things before releasing the update of the theme. I think you have updated the theme only not the plugins. Please go to Porto >> Plugins and update all the plugins.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Another WRONG UPDATE . We have final setting and your update is makeing ALL ERRORS . Why again ? i always have to buy you support ?? This is a logic business .. Woocomerce is no compatible with the new version . Style shhet is misibg . THIS IS A PAIN !!!

Hi,

Sorry for the inconvenience. Sir, we have not received any complaint about the new theme. Our latest theme version is fully compatible with latest WP and Woocommerce version. I think you have updated the theme but not updated the theme’s plugins. Please go to Porto >> Plugins >> Update all the plugins.

If still you will face the issue then please contact us through our support system so we will debug your site and solve your all issues, we are always here for you help.

Thanks

Hi just updated to new version and now have this error on cart page (tried both cart 1 and 2) Parse error: syntax error, unexpected ‘if’ (T_IF) in /home/rudemovi/public_html/wp-content/themes/porto/woocommerce/cart/cart-totals.php on line 1 Hope you can help Thanks

Hi,

Can you please contact us through our support system with your site details so we will check and solve the issue because this issue is only reported by you, we have not received any complaint about this type of issue.

Thanks

Can you pls upload the Version: 3.4 Changelog on Item Details page.

Thanks.

Great Stuff !!

Hi,

Thanks for the appreciation.

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for your love for Porto WordPress Theme.

Hello beautiful job

Can I create a virtual store with this template, customize it to my liking and sell this final product customized by me for as many people as I want?

Yes, you can sell the site but not the Porto theme after modifications. But you can use the Porto theme single license for the single domain.

All ThemeForest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).

So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:

https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.

Thank you

But in its subject contains a GPL license notice, and under the terms of wordpress.org it reads as follows:

“This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The” Program ”, below, refers to any such program or work, and a “Work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and / or translated into another language. , The translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”. Is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (regardless of having been made by the Program). You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; “

So it’s governed by the GPL, right?

Hi,

Envato distrubutes Split GPL license (modified GPL). For more details please contact the Enavto support, they control and handle all licensing matters.

https://help.market.envato.com/hc/en-us

Thanks

How can I make a category page for the posts?

Hi,

You can use the Porto Blog or Porto Recent Posts VC element in the page to show the categories of the Posts in the page. http://prntscr.com/dxaj93 You can find the categories IDs from Edit the post categories, in the URL you can see the ID. http://prntscr.com/dxakdf

Thanks

Isn’t there an automatic way to do it?...

Hi,

If you will add the Post Categories in the menu then you can add easily the Post categories in the menu then when user click on that menu it will show the category page auto but if you want to create the manual page then you can add the post categories in the pages only in that way as I told you earlier in my last message.

Thanks

There’s a new update :) where can I see the changelog
Thank you!

Hi,

The changelog of the latest theme will update here on the ThemeForest in next couple of hours or so please wait :) https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks

hi. does this theme require a PHP version higher than 5.2? i get an error 500 when i activate the theme…

Hi,

Yes, Porto theme require minimum PHP 5.4 or greater.

Thanks

Hi,

Yes, Porto theme require minimum PHP 5.4 or greater.

Thanks

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