823 comments found.
Is it possible to add short codes, or test to the SHOP page? I’m trying to add this short code [woocommerce_product_search] to the shop page for woocommerce search plugin, but the new Search box {or anything} will not appear in the actual page?
Thanks
Hi Thunderbolt.,
Please make sure that you have purchased and installed the “Woocommerce Product Search” plugin from this link https://docs.woocommerce.com/document/woocommerce-product-search/ in your site so that the shortcode will work. If you have already purchased, kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
It seems that your support expired on 20/09/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Hi,
is a Guru-Update for WP 4.71 in progress?
Regards
Hi Weissraum.,
We are working on that and we will update the theme as soon as possible.
Regards., DesignThemes Support.
Hey,
when does the Update follow?
Thanks
Hi.,
Thank you for contacting us.
We will update the theme with in 2 – 3 days. You can expect after three day you can get the new version the theme.
Regards., DesignThemes Support.
THANKS!
Hi.,
Thank you.
Regards., DesignThemes Support.
Hey,
is there any Update (4.71+) for Download?
Regards
Hi.,
Our support team is processing your upgrading theme. We will update you as soon as possible.
Are you sure this is the correct CODE for Type 3 pricing table??? Seems t be missing a few things?
Table – Option3/dt_hr_title variation=’gold’ heading=’Offer’ price=’2’ price2=’.99’ button_text=’Join Now’ button_link=’#’ button_size=’small’ selected”>dt_sc_one_fourth first 3 Hard Copy Books Attractive Video CD’s In-plant Training Single domain project /dt_sc_pricing_table_item variation=’green’ heading=’Offer’ price=’9’ price2=’.99’ button_text=’Join Now’ button_link=’#’ button_size=’small’ ”>dt_sc_one_fourth 3 Hard Copy Books Attractive Video CD’s In-plant Training Single domain project /dt_sc_pricing_table_item variation=’blue’ heading=’Offer’ price=’14’ price2=’.99’ button_text=’Join Now’ button_link=’#’ button_size=’small’ ”>dt_sc_one_fourth 3 Hard Copy Books Attractive Video CD’s In-plant Training Single domain project /dt_sc_pricing_table_item variation=’pink’ heading=’Offer’ price=’20’ price2=’.99’ button_text=’Join Now’ button_link=’#’ button_size=’small’ ”>dt_sc_one_fourth 3 Hard Copy Books Attractive Video CD’s In-plant Training Single domain project /dt_sc_pricing_table_item /dt_sc_pricing_table Shortcode: dt_sc_code
[/dt_sc_pricing_table]
Hi.,
We have attached the short code for Pricing Table Type 3. Please copy and paste the short code in text mode then have a look.
https://www.dropbox.com/s/avwpk4i8dpjxwj1/Pricingtable-type3.txt?dl=0Regards., DesignThemes Support.
Light Box for video’s EASY FANCY BOX ?
anyone know how to setup light box for youtube videos? I would like to have 4 video’s next to eachother to have them appear in a lightbox when they are clicked on. I would like to have it looksimilar to the “OUR TEAM” that’s on the front homepage of GURU DEMO THEME..
Hi Thunderbolt.,
We do not have that feature. But you can use a wordpress plugin WP Video Lightbox to add a light box effects to the video.
Plugin Download Link: https://wordpress.org/plugins/wp-video-lightbox/
It seems that your support expired on 20/09/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Hi,
I am looking for a theme that suits my requirements. I’m currently using a LMS theme in themeforest similar to this but it doesn’t fully cover all of the requirements I have. If this theme can offer all of these requirements on purchase then I will consider changing the theme to use this theme instead. Here it goes:
1. I want a wordpress theme that supports video-driven approach for e-learning. It should be something like admins can create content (mostly will upload video files and write some texts or upload some other document files such as .pdf files or slides) then only the students who are enrolled to the course can access it.
2. The frontend does not need to have enrollment functions in it. The students or visitors of the site will not be able to enroll any courses by themselves. Only the admins can selectively enroll students into courses manually in the backend (admin panel).
3. Instead of managing students individually in every courses, I want it to have something like a grouping to group students into a group for easier management for admins. The admins can assign students into groups (many-to-many), and each group will can be assigned into courses. The students who are in a group that is assigned into a course will be able to access the course that the group is assigned to.
4. Between the courses and students, and between the courses and groups, there must be an extra field to check for expiry date for the relationship. For example, group G is assigned to course C with an expiry date set to the end of this month then all of the students will be able to access course C until the end of the month, and the same rule applies to individual students who access the course without a group. Moreover, it is possible that it can use crontab to check when each student or group that is expired. If the process determines that the student or the group has reached the expiry date of any courses, the relationship between both of them will be removed so that the student or the group can no longer access the course.
5. The site will not use any kind of payment for now. It must allow the admin or webmaster to disable the purchase system or anything related to money out of the website (temporary), because the students will be assigned to courses with free of charge by admins.
Regards
Hi Iasdev.,
In our Guru theme, the courses can be added only with the sensei plugin and we do not have the option of custom post type courses, so it is better to check those features with the sensei plugin support team and then purchase our theme.
Regards., DesignThemes Support.
Updated to new theme now Google Map in Contact us is not showing correct address? ps I imported all the old Guru settings and everything else
Hi Thunderbolt13.,
The login details that we have does not have full admin rights. Please update the permission, else send us a new admin login and ftp login details, through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
How to remove “BY DESIGNTHEMES” ?
Hi.,
You can remove it from the following file. Kindly change it in the below meta tag
<meta name=”author” content=”designthemes”/>
1) wp-content/themes/guru/header.php
2) wp-content/themes/guru/header-type2.php
3) wp-content/themes/guru/header-type3.php
Note : It will take to change the meda data in 48 hours to 72 hours.
Regards., DesignThemes Support.
Hi
I’ve got the Eduma Theme, and I’m running into some problems. I’ve got my site all setup, and I’ve now hit a stumbling block, which is making me consider that I might need another theme! 
It’s for my site www.Ajnagold.com
- WP Multi-Site Network – with domain mapping and SSL
- Fully responsive site wide for mobile
- BuddyPress
- bbPress – integrated with BuddyPress
- Woocommerce as the shop and Stripe as the Payment Gateway
- Woocommerce Vendors plugin – users can setup their own store on the site
- Woocommerce Bookings plugin – users can setup their own bookings on the site
- Woocommerce Membership plugin – restricted content for members
- Woocommerce Subscription plugin
- Woocommerce Currency Switcher plugin – we have to charge in USD, but process the orders through Stripe in SGD
- Visual Composer (latest) plugin
- Affiliates Enterprise plugin
- With members only visible pages from the menus
- Free level and paid for level
- Drip content for members
- Single sign on for members with BuddyPress
- Unlimited teachers
- Members can create events, set up their own vendor stores, and become teachers with their own courses (or select a pre-existing course in the system, and teach that)
- Students can review/rate/grade their teachers – allowing users to pick the best teachers
- Setup a universal course on the site that all teachers can offer, where students just select their teacher for the same course
- (Optional use of – Pay Member Pro plugin for memberships)
2. If switch over from Eduma to your theme, will I lose everything I’ve built and will my site be a mess? I hope not! What can I do?
3. I’m getting close to finishing my site, and we’ve just been customising how the Currency Switcher will work and this where we are facing problems. See an example here of one of our sites using the Currency Switcher effectively – https://www.learntolivefree.com/product/ajna-light/ Can your theme work with this?
4. Eduma comes with 19 custom built plugins to make their LMS theme work, does yours require that many?
Thank you for your help! Barnaby
Hi Barnabyandersun.,
2) Yes our theme supports wordpress multi-site with domain mapping and SSL.
3) Yes, Our theme fully responsive site wide for mobile.
4) Yes, Our theme come along with BuddyPress latest Plugin.
5) Yes, you can integrate the buddypress with bbforum.
6) Our theme supports woocommerce plugin 100%.
7,8,9,10,11) We have checked the compatibility only with the woocommerce plugin and not with the addons of that plugin. So we cannot guarantee for those addons.
12) Yes, Our theme is compatible with Visual Composer latest Plugin. You can create new pages with visual composer plugin.
13) We have not checked the compatibility with affiliate enterprise plugin. So we cannot guarantee for those plugins.
14) Our theme is compatible with “Ultimate Member” plugin which does the feature of members only visible pages from the menus
15) You can use only sensei plugin with our theme for courses section. In sensei you need to add some addons for the level functionality
16,17) So we do not have that feature with our theme. We will consider it in our future updates.
18) Yes, you can add unlimited teachers.
19, 20,21) So we do not have that feature with our theme. We will consider it in our future updates.
22) Not sure what will happen, since we do not know how the eduma theme works. But our theme will not remove any of the pages, post, etc. You need to build your site fresh using our theme. You can first try our theme in a subdomain/subfolder and build the site completely and then move it to LIVE.
23) We have not checked the compatibility with “Currency Switcher” plugin. So we cannot guarantee for those plugin to work with this theme.
24) Our theme comes with layerslider, revolution slider, Responsive Google Maps.
Regards., DesignThemes Support.
Bugged Demo Content, its not possible to edit the Demo-Content with the Visual Composer. I just was register on ur Support-Page -> But it isnt a Support-Message-Function there -> only a Forum. I need a privat Support and i dont have Time do look 10 hours, how to get support. So gife me pls a Email for Support. !
Hi.,
1) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) The Visual Composer page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Instead you can use theme page builder with sample layouts module, which will build the home pages, about us page, etc as our demo in page builder. Please have a look.
3) Yes we use a forum section for our support. You can also mail us @ support@wedesignthemes.com if you need any help.
Regards., DesignThemes Support.
where do i find the pictures used in the demo for purchase.
Hi.,
Here is the image purchase links of Guru WP Theme.
https://www.dropbox.com/s/kzevgvjpks8hrpm/GuruCourseImage.txt?dl=0Regards., DesignThemes Support.
The capture image link in which an error is realated : ( http://www.landspa.or.kr/guru-theme-pagebuilder-update-error )
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
i transmitted the login ID and Password.
Hi jumh.,
Let us know the page link where you have the issue with the Korean fonts, so that we can check and let you know.
Regards., DesignThemes Support.
In general, Korean fonts look good on the site, The page builder page editor screen breaks Korean fonts.
Hi jumh.,
We have checked your back-end page editor but it works fine – Refer this http://prntscr.com/d2xqv7 Please send screenshots of your issues.
Regards., DesignThemes Support.
Hi jumh.,
Watch this video https://www.dropbox.com/s/jh1iatucvzingz2/add-content-pb.swf?dl=0 page-builder works fine.
Regards., DesignThemes Support.
I watched the video you showed. Newly typed Hangul fonts in the Page builder editor are not broken. The problem is not there!
The problem is that the existing Hangul fonts are broken in the Page builder editor. I ask you to solve the problem.
If it is not resolved, it is troublesome to input all of the existing Hangul fonts again.
Take a look at the screenshot link ~ Step.1) http://prnt.sc/d2y3zz Step.2) http://prnt.sc/d2y4s2 Step.3) http://prnt.sc/d2y5nf
Hi jumh.,
We cant login to your site. So please send your Authorization code – http://prntscr.com/d2yoms
Regards., DesignThemes Support.
login link : http://www.landspa.or.kr/member-login/
Hi jumh.,
i) http://www.landspa.or.kr/%ea%b3%b5%ec%9d%b8%ec%a4%91%ea%b0%9c%ec%82%ac-%ec%9e%90%ea%b2%a9%ec%83%81%ec%84%b8%ec%a0%95%eb%b3%b4/ – Fixed in this page issue refer http://prntscr.com/d2yvt6
ii) http://www.landspa.or.kr/%ea%b3%b5%ec%9d%b8%ec%a4%91%ea%b0%9c%ec%82%ac-%ec%9e%90%ea%b2%a9%ec%83%81%ec%84%b8%ec%a0%95%eb%b3%b4/ – In this page you have added unwanted shortcodes. So we have removed those unwanted shortcodes and fixed your issues Refer this – http://prntscr.com/d2z1j0
Regards., DesignThemes Support.
Unwanted short codes are also on other pages. The unwanted short code is what happens when you update the page builder. The root cause must be resolved. All the Korean fonts on the entire page of the site are broken. Check the link below to find out more.
1) http://prntscr.com/d2zkft 2) http://prntscr.com/d2zkv9 3) http://prntscr.com/d2zl30 4) http://prntscr.com/d2zlck 5) http://prntscr.com/d2zlks
Step.1) http://prnt.sc/d2zhf6 Step.2) http://prnt.sc/d2zhuv
Site-wide pages show this symptom. The root cause must be identified. Only one or two pages were not a problem, and there was a problem on the entire page of the site.
Hi jumh.,
We need FTP details to fix this. So kindly, send us your FTP login details through the right bottom form located @ http://themeforest.net/user/designthemes.
Regards., DesignThemes Support.
i sent ftp login information.
Hi jumh.,
Refer http://prntscr.com/d3b4tb Kindly, send us your valid FTP login details through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Sent ~ FTP PATH!!
Hi jumh.,
We have fixed your issues ( [dt_sc_full_width] ). Please have a look – http://prntscr.com/d3bqj3
Regards., DesignThemes Support.
There are 7 other sites that have applied the Guru theme ,,, Other sites should tell you how to apply them.
Also, the Korean fonts entered before the update in the Page Builder Editor are broken, Please let me know how to fix Hangul fonts!
You must find the underlying error.
Hi jumh.,
Our support team is processing on your issues. So let us notify you on Monday .
Regards., DesignThemes Support.
Thanks. The to the fast solution wishes to come out.
Hi jumh.,
It seems you have changed your FTP details. So please send updated FTP login details through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
FTP login detail Sent!
Try accessing the dashboard again.
Hi Jumh.,
It seems a issue in the content encoding and it is not working with the content that were already created. But it does not affect any of the content in your front end. We are still checking on a fix for this issue. For now for the files that you are working, just click the wordpress editor button and you can see the correct language content and copy that and switch to page builder and update the contents. Do this for only the files that you are working now. We will find and fix and let you know.
Regards., DesignThemes Support.
Hi, I can not work on the site until you have solved the problem. This is because there are a lot of sites which are produced by Gurme themes, and there is too much work to copy and paste Hangul language for each individual site. We hope to resolve the issue quickly. Thank you.
Hi Jumh.,
It seems that your admin access is not having enough permission to get into the dashboard. Please update the permission so that we will try to update your page contents manually.
Regards., DesignThemes Support.
Permission update completed.
Hi Jumh,
Have you changed your login details and your admin login link? Please send us the updated details, so that we can start working on it.
Regards., DesignThemes Support.
Try signing in again!
Hi Jumh.,
We have updated half of your pages. We are still working on it. Will let you know once it is fully updated.
Regards., DesignThemes Support.
Are you planning to distribute an update if a mistake is solved? An update has to distribute you because there is the some site.
The site made with the guru theme has me with 7 more.
Hi Jumh,
We have already released the updated version yesterday with this fix to prevent it from happening in future.
Regards., DesignThemes Support.
I updated now but Korean font is still broken.
There is the error recognizing Korean font which the page builder inputted still into a dictionary.
isn’t an error in rhe font encoding programming?
Hi Jumh.,
Have you updated the permission again to the dashboard? Please update it, so that we can view the dashboard.
Regards., DesignThemes Support.
Updated. Please login again.
Hi Jumh.,
We have updated all of your contents. Please have a look at it.
Regards., DesignThemes Support.
Hi, There.. The site made with the same theme exists with 7 more. How should the rest site do? it asks to solve Korean font the basic cause which it is not copy & tipping individually that i want.
Hi Jumh.,
Have you purchased 7 more extra licenses for the guru theme that you have purchased? Please confirm.
Regards., DesignThemes Support.
i can do the work that you did. (-> copy & tipping)
Hi Jumh.,
Have you purchased 7 more extra licenses for the guru theme that you have purchased? Please confirm.
Regards., DesignThemes Support.
After the latest update of the page builder, existing fonts are broken.
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
I’m trying to get the “Login / Register Now” test to appear in the upper right corner of the site but it is not displaying. I’ve enabled “anyone can register” is Settings > General per your previous instructions. Is there something else I need to do to display this?
Hi csandstedt.,
Please purchase and install sensei plugin, so that the header section will display the “Login / Register Now” link.
Regards., DesignThemes Support.
How can I add these links to my child theme without using the Sensei plugin? Can you provide the code I need to add to functions.php?
Hi csandstedt.,
Only if the sensei plugin is installed, the header links will work fine. So the sensei plugin is a must for that section. Also without sensei plugin you cannot add any courses to the theme.
Regards., DesignThemes Support.
Hi, i’m Korean. At the guru theme version 3.2 a font is broken after updating the pagebuilder. Let me know sloution.
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi, If you clicked the “I’ve Shared a Secure file” button, the following message is displayed. The requested resource was not found. It would be better to send the file directly to my mail.
Hi jumh.,
We have not sent any shared files. Please do not open anything. It might be spam.
Regards., DesignThemes Support.
Hi, i’m Korean. At the guru theme version 3.2 a font is broken after updating the pagebuilder. Let me know sloution.
Hi, If you clicked the “I’ve Shared a Secure file” button, the following message is displayed. The requested resource was not found. It would be better to send the file directly to my mail.
Hi.,
Let us know page link where you have the issue, along with your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Its possible with this template add rev sliders into Blog Posts. How? Thank you.
Hi.,
You can use the revolution slider shortcode inside the blog posts for having the slider inside the post.
Also it seems that your support has expired on 02/03/2016. Please follow the instructions in the below knowledge base link for extending the theme support. http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/
Regards., DesignThemes Support.
Thank you, but I meant to put into the menu and logo bar. We will renew the service support when the project is online, sure. Thanks for your work.
Hi BEGRAFIKA.,
You cannot use the revolution slider in the menu or logo section of the theme. You need to customize the code as per your needs.
Regards., DesignThemes Support.
Hi, is it possible to set the course layout this way:
http://i.imgur.com/zMEniU2.pngHaving all lessons stacked up in a main menu?
Hi rsaab.,
You need to manually add the courses and lessons to the main menu from the backend of the wordpress. There is no automated process of adding the lessons to the menu items.
Regards., DesignThemes Support.
slider_export.txt does not exist! thats the ERROR im getting
Hi Skulaz,
Which export file that you try to export in the slider section?
1) In the theme package that you have downloaded, you can see a zip file named “LayerSlider_Export.zip”.
2) Just import that file from Dashboard > Layerslider WP > Import to get the slider as our demo site.
Let us know if you have any queries.
Regards., DesignThemes Support.
OUR FEATURED COURSES
[dt_featured_courses course_type=’recent’ carousel=’true’/] why didnt work?
Hi marinalta.,
Please make sure you have followed the below steps,
1) The sensei plugin needs to be purchased and installed in your site first.
2) Then create courses using that plugin.
3) Make sure you have selected the “Featured Course” option in the Course page as shown in this screenshot.
https://www.dropbox.com/s/uugz431mmdz27wj/featured_course.png?dl=0Regards., DesignThemes Support.
