5510 comments found.
Is it possible to hide the “Submit Your Property” button?
Hello snowbirdvacation
Thank you for the comment.
If you wish to hide this button only http://prntscr.com/dz7npg you can turn it off from admin.
If you wish to not allow front end submissions in general (only for specific user(s) of your choice) you can do that as well.
Please let me know if you have other questions.
Thank you Anna
Hi Anna
I have some question before buying this beautiful template :
is what he have in the search of cities in French language
Because I tried in your demo but the results of google maps in English
For example: http://prnt.sc/dyiubn
And also for the date format : http://prnt.sc/dyiuyy
thank you Ahmed .
Hello Ahmed
Thank you for the interest in our theme. The 2 changes would have to be done in code.
Change auto-complete language – technical help http://help.wprentals.org/2016/03/14/change-language-for-google-suggestion-on-search-form/
Change date format – technical help http://help.wprentals.org/2016/03/14/change-date-format/
Thank you Anna
Hi there, Is it possible to allow people to book in monthly/weekly periods? Can you have it so if someone pays using stripe you can then pay the admin/owner of that particular property? thanks!
Hello Dominic
Thank you for the interest in our theme.
I am afraid we don’t have weekly or monthly price. And we don’t have payment to owner either. We may be able to offer clients the option to get these as addons in the near future, but I always encourage clients to make a decision based on existing features, if these suit them.
Thank you Anna
Can we hide guest no. from booking?
Hello Rohits89
Thank you for the comment. Guest no is a mandatory field in submit and in booking form. Removing guest would require custom code and this could be done only with a developer assistance who know basic PHP and who could make the changes you need also in child theme.
Thank you Anna
Thanks Anna
I am looking for this theme to be utilized for rental platform which will allow users to rent advertising spaces can you please let us know if we can make changes in listing form and other part. (Where can I find its code to make changes) Any support document?
E..g. guests, amenities etc. Needs to be removed and other forms fields needs to be changed as well.Hello Rohit
Thank you for the follow up. For sure you would need to make changes in code. we have this technical help category here http://help.wpresidence.net/category/technical-how-to/ and I can give you access to a test area wp-admin to check theme features. For this please give me an email at annapx0909@gmail.com
Thank you Anna
Hi, your theme is great! It is the closest i have come across with booking functionality that may be usable for us. Would the theme be able to be used as a pet sitting website, instead of being used for house rentals, instead the pet sitter would be the ‘product’ as per say instead of a rental property and a user new to the site looking for a petsitter, could then go on the site, could then book, if the pet sitter in their area was available?
Would this be easily doable / able to be done within the functionality of your theme?
Really look forward to hearing from you!
Hello islalalalalaror
Thank you for the interest in our theme.
I understand the project, but you may still need a developer to assist customizing the theme a little (search, default submit fields and perhaps some other details). The theme has elements coded related to accommodation.
Thank you Anna
Hi Anna,
Do you know where I can change the way the recent item shortcode displays? I would like to either display the city followed by the area or only show the area. Is this possible?
Hello hostmyretreat,
Thank you for the comment.
If you wish to change this order – http://prntscr.com/dy6zzk this is a property card we use in all lists (recent items, properties list, half map list, similar listing).
To change the order City with Area: go to templates/property_unit and replace property_city with property_area as in this screenshot http://prntscr.com/dy72ax
The above code results look like this http://prntscr.com/dy72t5
Please let me know if you need further help.
Thank you Anna
Hi, how many images is it possible to add for each rental home?
Hello snowbirdvacation
Thank you for the interest in the theme.
You can allow users to submit unlimited images or you can let users submit a fixed number of images – that you set in theme options http://prntscr.com/dy2eloPlease let me know if you have other questions.
Thank you Anna
1. Through the theme settings, can the site admin only allow listing owners to post bookings that are 30 days or more? My city does not allow for vacation home rentals less than 30 days.
2. Who pays the site admin fee – The listing owner or the person booking a listing?
Hello Peter
Please see my answers below
1. Through the theme settings, can the site admin only allow listing owners to post bookings that are 30 days or more? My city does not allow for vacation home rentals less than 30 days.—> I am afraid not. Each user submitting property would have to add minimum number of days for each booking from submit / edit property form.
2. Who pays the site admin fee – The listing owner or the person booking a listing?
-> The user submitting the request has to make the payment of the admin fee, but the admin fee is deducted from total invoice for that booking.
—> To explain with an image http://help.wprentals.org/wp-content/uploads/2015/10/pay-the-fee.png This is the invoice structure if the admin fee is required.
Thank you Anna
A few more pre-sales questions for you Anna:
1. Is the admin booking fee collected each time someone books a listing or is there an option for daily, weekly, monthly, yearly listing fee?
2. Can someone book a listing and then cancel the booking through the website?
3. If yes to #2, can the listing owner make those days available for booking again through their control panel?
4 If someone cancels a booking, would the site admin then have to issue a refund for the admin booking fee (offline) to the listing owner? (I’m guessing there’s no “give refund to listing owner” feature in the theme.)
5. I would be using this for a single city. Is it possible to easily remove the “Where do you want to go” field from the search options and widgets?
6. Using the theme, is there a way to charge extra for featured listings?
Thanks for answering my questions! =)
Hello Peter
Thank you for the follow up. Please see my reply below
1. Is the admin booking fee collected each time someone books a listing or is there an option for daily, weekly, monthly, yearly listing fee?—> The admin fee is calculated for each booking request. If this is set, then the fee must be paid for each booking.
—> There is no option for daily, weekly, monthly, yearly listing fee.
2. Can someone book a listing and then cancel the booking through the website?
—> A confirmed booking can be cancelled only by the property owner.
3. If yes to #2, can the listing owner make those days available for booking again through their control panel?
—> Yes.
4 If someone cancels a booking, would the site admin then have to issue a refund for the admin booking fee (offline) to the listing owner? (I’m guessing there’s no “give refund to listing owner” feature in the theme.)
—> We don’t have “return admin fee”.
5. I would be using this for a single city. Is it possible to easily remove the “Where do you want to go” field from the search options and widgets?
—> I didn’t test, but it may be possible with custom css to just hide a field based on its unique id.
6. Using the theme, is there a way to charge extra for featured listings?
-> The theme can allow admin to set submission based on paid listing. This means there is a fee for submitting listing and an extra fee to make the listing featured. The fee for submission must be different than 0, so it must be paid before a listing is made featured. And this submission style doesn’t have expiration. It’s one time payment and the submission doesn’t expire.
Thank you Anna
You planning update where on wp rentals can add object(hotels, villas, holiday House etc) – this object be can add rooms and on maps display object , no rooms.
but now is: user register account on page and can add rooms to rent but all rooms are display on maps. what when hotel have 50 rooms? on property list and on maps show 50 rooms.
please help me
Hello mywebsart
Thank you for the comment.
The theme purpose has been from the beginning to allow users to list and book their own listings. The entire theme is build based on this idea. We didn’t think of making this a hotel booking style theme – with multiple rooms per property. Managing a multi-room property calendar with different bookings per room from one property management area is not possible in the current theme code configuration.
From your comment, If I understand correctly, adding a property for each room is not an issue. The problem is that you don’t wish to display each room as a single property on the map? If I understand right, I am not sure if this is something we can manage in core as a global solution. Perhaps there is a way with custom development to restrict certain categories from showing in the map. In the list you can use different categories and list properties from the categories you wish to show.
If you can give me more info about what you would need, I will discuss further with my colleagues to see if there is something we can do or if you can do something specific with custom development.
Thank you Anna
Hello, Did I read correctly that currently the admin % fee is not collected through the website and the admin would need to contact the listing owner to work out payment another way (by phone, by mail, in person, online – paypal, credit card, check, etc)?
Hello Peter
Thank you for the comment.
The admin booking fee (can be a % of total booking, exluding city or cleaning fee or a fixed amount) is collected through the theme by: stripe, paypal or wire transfer (offline payment).
The rest of the payment (which should go to owner) that’s something we don’t support. It should be handled outside the theme.
Please let me know if this helps and if you have other questions, don’t hesitate to ask.
Thank you Anna
Thank you for your fast reply Anna! =)
Hello, I’m not seeing the wprentals import option under “Appearance” in the wordpress menu.
Am I omitting something?
Hello genuxio
Thank you for the comment. The new import option is available with latest theme update. If you have 1.18.1 – you should see it. If you have an older theme version, please first update the theme (help is here http://help.wprentals.org/2016/10/28/how-to-update-the-theme-and-plugins/ ) If you wish our assistance please open a ticket in client support with FTP (to backup current theme) and wp-admin (to add latest zip via wp-admin).
Thank you Anna
Thank you very much for your prompt response.
I have one more problem that I can not find a way out. Has it happened to you that the markers on the map are displayed on the desktop but not on mobile?
Hello Genuxio
Looks like you need to add retina pins for your custom categories/actions. In the theme pack you have these. This is the help http://help.wprentals.org/2016/08/01/retina-pins-pins-not-showing-on-the-map-on-retina-devices/ If you need our assistance with this please open a ticket in client support with wp-admin access.
Thank you Anna
Is the theme compatible with Woocommerce? Is this compatible with a rating module and can this be added within the search bar? Can book now be added to Hotels? Can extra areas be added eg Attractions etc that work exactly the same as properties? If modifications are required how soon are you available to do these and costing (please email and I can send possible requirements) Dave
Hello Dave
Thank you for the interest in our theme. Please see my reply below.
Is the theme compatible with Woocommerce?
—> I am afraid not.
Is this compatible with a rating module and can this be added within the search bar?
—> We don’t have such extra modules compatibility. The review system we offer is not part of search. I am not aware of any plugin to do what you need.
Can book now be added to Hotels?
—> If you ask if the theme can be used for renting hotels, I am afraid not because our system works with single properties to rent, while a hotel would need a booking system to allow renting by rooms from the same page. If you need to use the theme for a single hotel and each room to be a single property, that could be used.
Can extra areas be added eg Attractions etc that work exactly the same as properties?
—> I am afraid we don’t have this.
If modifications are required how soon are you available to do these and costing (please email and I can send possible requirements)
—> I am afraid we’re not available for custom development hire. For extra development and a quote you may be able to find someone on envato studio.
Thank you Anna
Hi!
I would need the theme for renting out of houses. So I would need to change “rooms” to houses .. is that possible?
I also would need Houses LIsts on 2 different pages (for 2 different locations, so perhaps filtered by category) – is that possible?
Thanks
Hello juicyblue
Thank you for the interest in our theme.
I am not sure about what you mean to change rooms to houses.
If you refer to the names of the categories http://prntscr.com/dx5ech and sizes, that is editable from admin.
To list properties from different categories on different pages, you can use several options. Properties list – for example – http://wprentals.org/properties-list-sidebar-left/
Please let me know if you have further questions.
Thank you Anna
This is a presale question – I just want to confirm the theme can do everything I need it to. Below are a list of things I would be needing:
- iCal synced with Tokeet for each property - Take direct payments for bookings through Stripe (50% or 100% payment if the booking is made within 14 days of arrival - Possible for guest receive a confirmation email with details of booking - Google Map locations for each property - Guests can log in and see overview of booking - Owners can log in and have access to the properties we manage on their behalf
We currently use Tokeet to manage all of our other platforms eg. Booking.com, Airbnb, Home Away and want to make sure the theme can sync with Tokeet so we don’t get any double bookings.
Basically we want our clients to be able to come to us direct instead of using other platforms. Is this all possible on this theme?
Kind regards,
Tom
Hello Tom
Thank you for the interest in our theme. I haven’t worked with TOKEET before and I tried to look over their demos to understand how they export the ical feed for each property, but I didn’t find this.
Based on this info, please see my reply below
- iCal synced with Tokeet for each property
—> This would have to be tested with your tokeet account. I can give a test admin account to a different domain where you can publish your own property and add the feed from tokeet to see if it works.
- Take direct payments for bookings through Stripe (50% or 100% payment if the booking is made within 14 days of arrival
—We don’t have such an option. —Our theme can do this now: you can set the admin fee to a % from total booking (this excludes cleaning and city fee, but in next update we’ll add the option to include these too), regardless of when the booking is sent.
Also, our theme doesn’t support payment to owner.
- Possible for guest receive a confirmation email with details of booking
—> We don’t have this info in the confirmation email. The user only gets a notification that his booking is confirmed, and details can be checked on his acount on the domain with wprentals installed
- Google Map locations for each property—> This is possible. You can see how it works here http://wprentals.org/properties/victorian-bed-breakfast/ and using our test account (test/1234) you can submit a property to see how location is set.
- Guests can log in and see overview of booking—> Yes, this is possible. It would look like this in My Reservations tab http://prntscr.com/dwqnxp
- Owners can log in and have access to the properties we manage on their behalf—> The theme works like this. Submissions of properties must be done in front end to have access to the full property options (custom price, calendar, ical feed) If you wish to manage this as admin on clients behalf, there is a plugin to login as a certain user, but the properties must be submitted and managed from front end. It’s up to you if you will create accounts for each of your client and give them username/password.
Booking requests notifications are sent to the email attached to a user account.
Thank you Anna
Hi Anna,
Thank you for your reply.
I have one last question. You mentioned you can set a % for the admin fee. Can we set this % to whatever we want, say 20%-100%? Is this payment taken from the client at the time of booking and comes directly to the admin if set up with stripe?
Currently when we get bookings through booking.com they then send us a card capture with the ccv, expiry and card number for us to take the remaining payment. How do we take full payment if it only allows a % and not the full amount?
Kind regards,
Tom
Hi Anna,
Further to my previous message I have now purchased the theme. It gives an option to pay $50 to install the theme. I have done the initial installation but if I paid the $50 would they set up the google map API, change my php limit from 40mb to the recommended 96mb and all the other little errors its popping up with?
Kind regards,
Tom
Hello Tom
Thank you very much for buying the theme. $50 extra is not needed. Envato offers that separately from theme purchase and those money are not for us.
Changing the limits of server is not part of that fee. Only installation of the theme and demo – which we can help as well without any cost.
Increasing memory should be done by your hosting (it’s a 2 minute job for them) and it should be free.
Adding the API key should be done from your gmail account. I can add a test API, but you should add your own from your own google account.
If you need help with these 2 items (demo setup + api from google) please use our client support http://support.wpestate.org/ Include your site wp-admin access and hive me the ticket ID here to help with this myself.
Thank you Anna
Regarding your question before you made the purchase, I didn’t get the chance to answer in time. I hope this won’t be an issue. Here’s the answer below
I have one last question. You mentioned you can set a % for the admin fee. Can we set this % to whatever we want, say 20%-100%? Is this payment taken from the client at the time of booking and comes directly to the admin if set up with stripe?—> The theme options include only one field for admin fee. You can set 20% (or any %) and it excludes city / cleaning fee or a fixed amount.
—> the theme doesn’t support payment to owner. The rest of the payment should be handled outside the theme as we don’t have a way to pay the owner from admin. We mention this in our feature list as well. I hope you got the chance to find this answer before you made the decision to buy.
Currently when we get bookings through booking.com they then send us a card capture with the ccv, expiry and card number for us to take the remaining payment. How do we take full payment if it only allows a % and not the full amount?
—> In next theme update (we will launch in a few days) we will let admin set admin fee % payment with cleaning and city fee included before booking is confirmed. You could use this option to set the fee to 100% and get full payment before booking is confirmed if you wish to use the theme to take full payment.
Thank you Anna
Hello Tom
This is the help to add the Google API key – http://help.wprentals.org/2016/10/26/google-maps-api-unable-to-load-the-map-and-shows-error-this-page-didnt-load-google-maps-correctly-see-the-javascript-console-for-technical-details-2/
Thank you Anna
Hi Anna,
Thank you for getting back to me. That’s ok, if anything we will have to send the guest an invoice through stripe outside of the theme. On the next update admin will be able to take 100% of the payment.. how does the process work.. So once a guest decides they want to stay at one of our properties would they then select the dates and it will then ask them to pay the admin fee?
Also, how do I go about installing the demo1? The demo with the sliding header as opposed to the demo with the google map header.
Kind regards,
Tom
Hi Anna,
Have you got a contact number I can call on at all? The demo content wont import and when I try create a ticket for the support it asks for the licence number which I haven’t been provided.
Kind regards,
Tom
Hello Tom
Regarding
On the next update admin will be able to take 100% of the payment.. how does the process work.. So once a guest decides they want to stay at one of our properties would they then select the dates and it will then ask them to pay the admin fee?—> We will allow instant booking so this will be possible. If instant booking is enabled, user will be registered – send booking request – he will be asked to pay the admin fee and then booking will be confirmed (without the property owner approval)
Also, how do I go about installing the demo1? The demo with the sliding header as opposed to the demo with the google map header.—> Please see this help http://help.wprentals.org/2016/12/22/demo-setup-with-1-click-demo-import/
If you need assistance with demo installation, please use our client support and we will help with this.
Thank you Anna
Hi Anna, Do you know which php file is responsible for the mobile advance search? I am trying to remove the “check-in” “check-out” search boxes like I have on the desktop version (http://prntscr.com/dwbpac). Thanks! Luis
Hello Luis
You can remove with this css
[id="check_in_mobile"] {display: none;}
[id="check_out_mobile"] {display: none;}
Thank you Anna
Thanks so much for your quick reply. That worked perfectly!
You’re welcome 
Hi, this is a presale question. When will you have the option to set a price per week? Also I noticed I can’t delete a booking period in the Availability Calendar for a property. How can I do this? Have you got a link to the admin to see the available option? Thanks in advanced
Hello indsign
Thank you very much for the interest in our theme. I am not able to offer a timeline on this addon or how it will be offered when it will be available, so please make your decision only on existing features, if they meet your project needs as they are now.
The Availability Calendar is managed like this. From Edit Property you can go to Calendar – and add your own bookings.
All bookings made in the theme (from other users or your own) are in My Bookings but they show only if there is at least 1 published property in that account. As we have manual approval of submissions enabled on demo, we don’t approve new submissions to be able to maintain a clear demo. But I just added a property to test account user/1234 – http://wprentals.org and you can check My Bookings to see what I mean.
For another demo with wp-admin access as well please email me at annapx0909@gmail.com
Thank you Anna
Hello,
Pins are not showing in Area or City page, such as: http://affittibrevi.estate/luca/area/san-raffaele/They work instead with Half Map option.
Thanks in advance.
Hello sottotesto
Thank you very much for the comment. I understand what you mean.
A while back I reported this to WPML. They didn’t get back to me – said they were working on some updates. After that, I tested with WPML latest version and on my test area with WPML I couldn’t replicate. I just did the same test successfully.
How I replicated initially, before updated WPML to latest version, was on translated taxonomies versions.
In your URL – I see it’s happening in default language. Do you have default language set to Italian? DO you have latest WPML? Please let me know so I can test again to see if I can replicate, and if yes I fwd this again to WPML asap.
Also, since for this I must get WPML support as well, please open a ticket here http://support.wpestate.org/ so I can keep you updated on the progress I have with them.
Thank you Anna
Hello Anna,
I don’t use WPML. I just made it_IT (italian) po and mo files, setting language “italian” to them, uploaded in languages folder and editing them with a plugin. Italian is the only language of the site, as well for my wp installation. As soon as possible I’ll try to test if using default po and mo it works.
Thanks.
Hello sottotesto
Thank you for the details. I tried the same as you, but I couldn’t replicate. Please email me at annapx0909@gmail.com your .po and .mo and I will test again. Perhaps a translation is causing this, but it’s the first time I get this situation with this scenario so I must check.
It would also help to have your wp-admin access to check if this is something i can help with directly in your site.
Thank you Anna
Sorry for being late,
I just deleted the italian po and mo files and the bug seems solved! Sending now a copy of theme by email. (Now on the site I reactivated them).
Hello sottotesto
Thank you for the email. I replied by email with the solution. Please check.
Thank you Anna
Thanks Anna, but I didn’t receive anything in the last our at agen*@gmail.com in the last two hours!
Hello sottotesto
My bad. I sent to the wrong email. Please check now. I sent again to the right email.
Thank you Anna
Hi Is it possible add a thanks page after Add new property ?
because after the step of the calendar the page does not changeThanks
Hello enneyah
Thank you very for the comment. I asked my colleagues and they said that this is more complicated in code and it wouldn’t be possible to guide on how to make this new page without actually doing the code. But they can give directions to add a redirect to a different existing page – like my properties. If that works for you and you wish these technical instructions – please open a ticket in client support so my colleagues can follow up http://support.wpestate.org/
Thank you Anna
Hello!
I tried to access the demo backend to see what it was like to add properties and perhaps a calendar view of properties booked. The username “user” and password “1234” only gives me a crippled view of what is happening. Any chance there is an account with higher privileges or perhaps some other free demo of the theme so I can get a sense of the work flow?
Also, does WP Rentals Booking integrate with any 3rd party channel manager like Ezee Reservations?
Finally, this theme would be for a stand-alone Vacation Home Rental Business where we don’t need users to login. I presume I can turn that functionality off or at least hide it with CSS or a child theme.
Thanks.
Hello rosarnach
Thank you for the interest in our theme. Please see my reply below.
I tried to access the demo backend to see what it was like to add properties and perhaps a calendar view of properties booked. The username “user” and password “1234” only gives me a crippled view of what is happening. Any chance there is an account with higher privileges or perhaps some other free demo of the theme so I can get a sense of the work flow?—> The demo user/1234 is a standard subscriber account that has in our theme submits properties, can manage his own reservations and can also send booking requests to other properties. In this account you also see how a property calendar is managed (if you wish to add manual bookings) or use ical fee. That is set in edit property – last step http://prntscr.com/dw9bfd
—> In main demo a property cannot be approved as we keep the demo clean. But I can give another test area for you to create your own accounts and send submissions. You can also access admin area to see what other theme options exists. For this please email me at annapx0909@gmail.com
Also, does WP Rentals Booking integrate with any 3rd party channel manager like Ezee Reservations?—> We don’t work with any third party plugin. We only support ical feed import/export.
Finally, this theme would be for a stand-alone Vacation Home Rental Business where we don’t need users to login. I presume I can turn that functionality off or at least hide it with CSS or a child theme.—> Users do need to login to send booking requests. Admin can be the only person allowed to submit by controlling who can submit (the rest of users will register only to send booking requests).
Now the booking request must be reviewed (approved or rejected) by the user who submits the property. In next theme update we will allow each user to check (or leave blank) the option for instant booking – no approval required. BUT this will still work with users must register option.
Thank you Anna
