it was working fine on localhost, as soon as i moved it to the server, just can not save the custom skin from theme options

Hi,

I think that it’s the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file into your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.

Thanks

Hi,

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

I think your server settings did not meet with the theme’s requirements. Please read the theme requirements here: http://newsmartwave.net/wordpress/porto/documentation/#install

IMPORTANT: The included plugins need to be installed and activated before you install a demo. Please check the Porto >> “System Status” tab to ensure your server meets all requirements for a successful import. Settings that need attention will be listed in red.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

All of these plugins are free, purchased by SW and already included in the theme.

There is no need to activate or purchase the new license for these plugins. These plugins are already included in the theme package and already purchased the license by Smartwave. You can receive the updated plugin always with the theme update release.

Thanks Have a nice day

Hi,

First of all thanks for showing interest in the Porto theme.

Our quick view button is working fine on the Mobile and desktop version as well. You can check the site here:

http://www.responsinator.com/?url=http%3A%2F%2Fwww.newsmartwave.net%2Fwordpress%2Fporto%2Fshop4%2F

We have already tested the site on the mobile and all other devices as well.

Thanks

Hi,

Sorry to say that we are not offering any discount on one or more than one theme licenses. You have to purchase the all the time with the same price.

Thanks

thanx for reply

Hi,

While we currently do not have that feature, I have submitted your idea as a feature request to our team so that they can consider for future updates.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

Please go to wp-content/themes/porto/inc/menu/menu.php file edit the file find “nofollow” on line number 975, please comment this line. Then your all nofollow links will remove.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

i solved!

Hi,

Sorry to say that you can not set the different settings of Theme Options for 2 different languages. Please contact the plugin author for this issue, they will guide you properly and give you the solution.

Thanks

Also, after uninstalling the plugin and reinstalling, I’ve been attempting to edit pages and I’m unable to do so. When I click on edit, I’m taken to a blank page. This is unreal. Like a nightmare.

Any news? I have done a completely clean install of WP on a new database and I’m still the theme is still not working, This I began installing all required plugins provided with this theme and upon installing Yith Woocommerce Wishlist Install that site crashed (500 – Error). Renamed that file via cPanel and site rendered. Then I installed Yith Woocommerce Ajax Product Filter and again the site crashed. So, I renamed that file via cPanel and the site rendered. I installed Yith Woocommerce Ajax Search and the site once again crashed (500 Error). Went into cPanel again and renamed the plugins and the site rendered. Revolution Slider was installed on the new database and it did not crash the site. However, whenever I click on the RevSlider link in the menu sid bar, it crashes my site. May I please have this resolved. If I seem a little impatient, I apologize. But I have been trying to get this theme to work for almost a week now and it is very frustrating.

We have already replied to your ticket please use the ticket system for conversation. There is no need to message on both platforms.

Thanks for your cooperation.

Hi,

I think you have not set the configuration of the widget properly. Can you please send your site details through our support system so we will check your issue and solve it for you.

Thanks

Thank you for your reply. After I cleared the cache the issue was resolved.

Sounds Great!

If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

Thanks for contacting us. Have a great day

Hi,

Sorry to say that it’s not possible, but whenever your mind will change then contact us through our support system we will do it for you We will add only the home page for you which demo you want to install.

Thanks

Hi,

Sorry to say that there is no option in the theme to set the login box same as search box. You can not do that.

Thanks

Hi,

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. After purchase the support extension please contact us through our support system so we will check and solve the issue.Thanks for your understand.

Thanks have a great day

Hi,

Please read and follow the instructions given in the theme documentation here about the theme speedup: http://newsmartwave.net/wordpress/porto/documentation/#speedup

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

I think you have not updated the plugins with the theme update. Please go to Porto >> Plugins and update all plugins.

If your issue not solved then send your site details through our support system so we will check the issue and solve it for you.

Thanks

All plugins are updated. I just placed a support ticket.

Hi,

We have already replied to your ticket.

Thanks

Hi,

Sorry to say that you are using the old porto theme created by “Spyropress”. Please contact with the theme author, we did not develop this porto theme. We have developed the porto theme with the author named “SW-Themes”. We only give our dedicated support to our valuable customers.

I hope you understand it.

Thanks for contacting us. Have a nice day

Hi,

No, we have not any demo with the Wide Left Sidebar or the Wide Right Sidebar. But you can set it from Appearance >> Theme Options >> General >> Page Layout.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

Actually, we have using the YITH Ajax Search free plugin in our theme. The Product Tags Search feature only available in the Premium version of the plugin. So, if you buy the YITH Ajax Search Premium plugin then you can do that.

Thanks