8329 comments found.
Hi Laborator,
Here is my website who uses Agency theme. When I click on menu, sidebar appears and the background color is white. But I would like that the right part blue (#0000FF) and the 50% black transparent left part fully transparent. It’s possible ?
Best regards, Benjamin.
Hi Benjamin,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
How can I get a visual composer “portfolio items” element to show the “show more” prompt? Let’s say I have 20 portfolio items in the FOO category. On my page with the VC element, I want to initially show a 3×3 grid of FOO portfolio items, and have a “show more” prompt underneath to show the remaining 11 FOO elements. How do I structure my qurey in the VC dialog box? Nothing I’ve tried so far seems to work.
Hi there,
The show more button is located under the Pagination tab, see the image below:
P.S. I see your support subscription has expired, to access theme support in our support system you will need to renew the support subscription.
Kind Regards,
Art
Hello,
I have a problem. I’m using the Full Background Menu (White version) but it also changes the color of burger menu icon and text “menu” next to icon to white but I want them to be black. Is there any easy way to solve this? Thank you!
Hi Shanno,
Paste the following CSS in the Custom CSS area to change the menu trigger icon:
.menu-bar .ham {
background-color: #000 !important;
}
.menu-bar .ham:after, .menu-bar .ham:before {
background-color: #000 !important;
}
Kind Regards,
Art
Hello, Thanks it works but it only make the burger icon black and text “MENU” next to is icon is still white.
Okay, I figured it myself, but here is the code I use if someone will search for simillar problem
.menu-bar .show-menu-text.icon-right { color: #000 !important; }
.menu-bar .show-menu-text.icon-right :after, .menu-bar .show-menu-text.icon-right :before { color: #000 !important; }
error tema
Hi there,
Can you please be more specific?
Kind Regards,
—Ylli
Hi
Pre-sales questions:
1) Can I combine header styles? i am looking for an identical header style to this link for another theme of yours: http://themes.laborator.co/#theme=calcium
2) Is this theme compatible with the mailchimp plugin?
3) Is there a grace period within which we can try the theme and receive a refund if in case of any issues?
4) Can I add filters to my blog page? as done in your demo (http://demo.kaliumtheme.com/photography/#lakes)
and can these filters appear on the main header?
Sorry for too many questions but I just want to make sure I am purchasing the right theme! Many thanks
Hi shashim5,
1. You can have a header like Calcium theme, here is a demo that you can have this type of menu.
2. We have never tried it if it works or not, it’s on our plugin list that need to be supported.
3. There isn’t any option for trying the theme before purchasing, the refunding policies are stated here
4. These filters will only work with the portfolio items and are in the same container, you can’t add them in the menu and have the same effects to filter them, you can simply add them and it will lead you to a page where only these projects are visible.
Kind Regards,
Art
Hi, sorry by header style, I meant combine Kalium ‘Classic’ header and ‘Minimal’ headers. So have a main header but also an off-canvas menu. Is this possible with Kalium?
Hi shashim5,
I understand now but unfortunately we don’t have any option like this in Kalium.
Kind Regards,
Art
Hi guys, do you guys support imags for attribute swatches? for example in furniture business client wants to show the picture leather swatches , wood swatches, etc.. like the image. http://www.bfjdesign.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-22-at-2.28.08-PM.png please let me know.
Hi there,
This is not supported by default from WooCommerce (the shopping plugin we use), but they have built a plugin which allows you to do this, it’s a premium plugin by WooCommerce.
Here is another alternative we have not tested with our theme, as the first one.
I tried finding any free alternative for this but couldn’t find something good with good reviews and which is up to date.
Kind Regards,
Art
Thank you. If I purchase the theme. Can I hire you guys to do some customization for me ?
Hi payamxplod,
For basic and small customizations we can help you to make your site complete, if you want a completely different layout and extra things you will need to hire another team as we are not available, take a look at Envato Studio
Kind Regards,
Art
I have changed some string in my themes el.po file but the translation doesn’t seem to change. Why is that? site: varsos.gr #: 404.php:22 msgid “Not found!” msgstr ” ΟΥΠΣ!” and some other
Hi JimKalligas,
Can you synchronize the .pot file by clicking on Sync if you’re using the Loco Translate plugin.
Also, I saw that your site does not have the theme activated – you will need to activate it to use some of the theme features and you will get update notifications.
Kind Regards,
Art
I don’t use any plugin I translate it manually. I have activated the theme I just had a problem but now it’s fixed. So when I change the .pot file manually how do I synchronize the code?
When using a plugin the .pot file can be synchronized with the latest version, it will be refreshed and usually that fixes the problems with translation.
Kind Regards,
Art
Hello, I have a question before I purchase your theme. Can you please inform me if the Kalium Photography theme supports submenus in the hamburger menu(top right corner)?
Hi hristiang,
They are supported, you can check them now as I added two sub-menus so you can see how it looks live.
http://demo.kaliumtheme.com/photography/Kind Regards,
Art
Hey is the submenu showing on hover or on click? Sorry but I don’t see it.
Click on the Menu, hover on Blog and the sub-menu will show.
Kind Regards,
Art
Thanks, it is working now! 
Glad to hear that
Careful when updating this theme. I just did it tonight for the latest release (2.0.4) and after upgrade some css styles have changed, WPML language switcher disappeared, AddThis Facebook likes gone from all posts and sets to 0. I had to downgrade back to 1.9.4.2 because version 2 does not works properly. Every time when updating Kalium to next version I worry that something will be wrong with my webpage and every time it happens. After each update I have to search and resolve problems made after buggy version upgrade. Its really annoying. This theme is really good made, but would you guys be more patient with upgrades and release more stable versions? Or simply write that version is not tested and not stable yet?
Hi sdumbliauskas,
Version 2.0 is a big update and on every big update there will be some big changes and some issues may have problems with it. We have released version 2.0.4 recently and it is a more stable version than 2.0 because we have fixed the issues users reported in 2.0.
The problems are not only related to the theme but also to the plugins and servers our clients use, so each client may have different problem with their site which we will help them fix.
Have you managed to fix your issues yet, or you still need assistance?
Kind Regards,
Art
Hi,
No, I didn’t fix them. I have upgraded WP to last version, after that I have upgraded all my plugins and everything worked good with 1.9.4.2 version. I found all problems only after upgrade Kalium to 2.0.4.
I’m sure I have to wait for stable version. But I have no idea how to know when you release stable version because you don’t mark versions as “beta” or “stable release”.
Hi sdumbliauskas,
Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution.
P.S. make sure you’ve disabled the Maintenance/Coming Soon mode
Kind Regards,
Art
Hi Art,
its www.elegantepress.com
Best regards Saulius
Hi Saulius,
I checked your site, can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
Kind Regards,
Art
Ok i really like this theme and willing to use it for my main business but have some questions:
1) When adding a product to cart the “View Cart” button isn’t working. 2) In the default image layout for products is it possible to make it smaller images? That way they can see the description tab whilst being on product without having to scroll down. 3) is it possible to remove the SKU, Category and Tags from product page?
Very nice theme overall.
for the #1 i mentioned its in the fashion minimal shop that the view cart button isnt working.
Hi businessbro,
We’re happy to hear for your interest on our theme and your kind words.
1. I managed to fix this, it was a little problem on our side with the styling.
2. You can find an example here, you can combine the settings in the Theme Options, while now I just combined them from the demo example.
3. Yes, they can be hidden from the product page.
Kind Regards,
Art
Hi guys!
I’ve a problem with H2: is too big in articles! I’ve been tried with new TypeLab but doesn’t work. In “Blog” section of TypeLab I set up 30 as “Single Title” and now the h2 like this example:
http://www.dinomaglie.com/2017/01/07/business-trend-2017-e-sempre-piu-lera-del-visual/is too big! Is there a solution?! Thank you!
[what is the difference between “Titles” and “Single Title”?]
Hello,
I’ve activated my Kalium theme while I was making tests on my server. After reinstalling Wordpress to restart with a fresh clean installation to work on, activation was not possible anymore and I was asked to purchase another license? Could you help me with that? Thank you,
Hi patefilo2,
Can you re-try activating your theme as I could see there is no activation linked with your account that could prevent you from activating the theme.
Kind Regards,
Art
Unfortunately, it still says : “This purchase code has been used in another domain! Please select another license or purchase new one to activate this website.”
Hi there,
This happens because there can be only one activation per site, so you have already activated your site but in a test domain which was not a subdomain or another path of your domain, please read more about this here:
https://laborator.ticksy.com/article/9451/I have manually disabled the activation so you can re-activate it now in your actual website.
Kind Regards,
Art
Thank you Art!
You’re welcome patefilo2
Updated the theme and now the variable products aren’t loading in the front-end. Take a look here (http://finderskeepersdecor.com/shop/pair-of-iron-and-wood-wall-shutters-available-in-3-sizes/)
found out what it is. The Stone HTML Compressor that you suggest in the “Theme Speed Issue” post has a conflict with the values being output in the select option. It works now, but I can’t compress my HTML
Hi tabAnt,
It seems that this plugin is causing some problems, please just deactivate and delete this plugin.
Next time if you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Hello! I need to use your shop template but I want to create website combine shop and blog together. Can I do it? Ps.I’m a beginner.
Hi arebonnie,
For sure that this is possible. You can see this live on our Fashion demo too http://drops.laborator.co/3N6r
Kind regards,
—Ylli
Hi Laborator team, I love your theme but i just realised one thing very bad: I have never been advice for upgrade from my admin panel, Why ? How could i get the last version now ? and install it safety ?
Bests regards, Raphaël http://paulabianco.netHi Raphaël,
The notification to update the theme is possible since we released Kalium 2, so now you can update automatically from our servers online and you don’t need a plugin for the upcoming updates.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
After you’ve updated to 2.0.4 then please remove the Envato Toolkit plugin as you will not need it anymore.
Kind Regards,
Art
upgrade to 2.04, our website Linqreative.com said:”Briefly unavailable for scheduled maintenance. Check back in a minute.”. at background, all Kalium option not work. can not get in to plugin or dashboard page, become http://linqreative.com/wp-admin/admin.php?page=laborator_options. not woking….help!!
Hi leonluo,
If you have an sFTP client like FileZilla or Transmit
— Login and navigate to the root (the same place as the wp-config.php file)
— If you cannot find the file, it’s probably hidden. Select the option in the client to view hidden files (this is different for each client; consult your specific client for exact instructions)
— Once you find the file, delete it and refresh the client
— Clear the cache on your browser and test your site
Kind Regards,
Art
fix a little. but front page slide not work. and all Kalium option is blank, not work . dashboard page become http://linqreative.com/wp-admin/admin.php?page=laborator_options.
Hi Leon,
Have you updated all the other plugins or just the theme?
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
Kind Regards,
Art
I like the feature you’re trying to implement here on this Demo page: http://themes.laborator.co/#theme=kalium;skin=agency but it’s not working correctly. The right half of the window is not supposed to slide up or down even a little bit. It should stay completely frozen without any jitters as I scroll the page up and down. (Currently, the right half still scrolls up/down first and then comes back to the right position, but even this looks wrong and causes the users’ eyes to track this unnecessary content movement).
Hi kevinNkevin,
Can you please remove the top bar and then copy the link again as it does not copy the exact link now.
Kind Regards,
Art
Careful when updating this theme. I just did it tonight for the latest release and it borked halfway through and I was left with a half installed theme that is completely broken. No error code produced. Just the maintenance screen on the front end and in the panel of the admin where the update progress should be showing.
Hi tabAnt,
I’m sorry to hear that, this is not a theme problem but it maybe happen because of the bad connection on that moment.
Please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Excuse me, I bought the Kalium’s license, but I can’t still download the demo content. It tells me that I need to activate the theme, but it’s already activated. Can anybody help me?
Hi FelipeUeba,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
How to change licensed domain?
Hi erayzco,
As I could see you already have activated your license in a domain, Kalium is available only for a single site.
Kind Regards,
Art
I want to cancel the license on that site and license it to the other site.. please help me..
We can only help you if the site you have already activated Kalium is a testing/under construction site and now you’ve moved to the original site.
Can you tell us to which site you want to move?
Kind Regards,
Art
now licensed site: reklamia.co
me want to chance this: sibayapiinsaat.com
Thank you man!
Hi erayzco,
I deleted you activation, please delete Kalium for the reklamia.co site.
Kind Regards,
Art
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