Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28319 comments found.

Hi, footer widget disapper in the RTL when the site is transalted to Arabic. I can see it in the english version but it disapper in the arabic version (footer 1 widget) . Any hints to resolve ?

I like your theme but found one issue when using it as an ecommerce store with woocommerce. When you have installed an SSL certificate to secure your checkout page (https://yourdomain.com/checkout) and loaded a custom logo, the browser shows a mixed content warning because the logo is loading from a non-secure http:// location. I saw another user’s (lunika) comment below with the same issue from about 4 months ago on page 553 of your comments tab, and I have found a temporary solution and a suggestion on how to fix the error.

lunika comment: Hi, I make use of flatsome 3, but the header logo is always served over http instead of https. This gives a mixed content warning on the secured (checkout) pages. I saw in one of your comments that you recommend a plugin called simple ssl, but that one makes the whole site https and I don’t want that. Can you please fix this issue as soon as possible in the flatsome code? Thank you! Bart

How to fix mixed content warning for the header logo on the secured (https://) checkout page without changing the whole site to https://.

The flatsome default logo is named logo.png and is located in the directory wp-content/themes/flatsome/assets/img/logo.png. The secure (https://yourdomain.com/checkout) checkout page gets no mixed content error when the flatsome default logo is used. So you need to substitute your logo for the flatsome default logo and it will fix your problem.

First take your logo and save it as the file name logo.png. Log in to your cpanel – file manager, go to public_html/yourdomain.com/wp-content/themes/flatsome/assets/img/ directory. Rename the flatsome logo.png file to anything different (ex. flatsome-logo.png). Now upload your logo named logo.png to the same directory wp-content/themes/flatsome/assets/img/. Go to your Wordpress dashboard – flatsome – theme options – header – logo & site identity. Click the “remove” button to remove the current logo. Then click the “default” button to load the default logo, which should now be your logo. Now when you go to the secure checkout page your browser should no longer show any mixed content error due to the logo.

For the developer, right now the only option to install the logo is from the public_html/yourdomain.com/wp-content/uploads/year/month/ directory which causes the error on the secure checkout page. It would be best if we can choose the file directory where we want to load the logo file from instead of only choosing from the location where all the product images are loaded – public_html/yourdomain.com/wp-content/uploads/year/month/

When I view my site on mobile and try to open the menu, nothing pops up but the URL adds #jpanelmenu. What can I do to fix this?

Hi there, you need to update to version 3.x of the theme :)

Hi, I want to purchase this theme, Can I translate this theme to Persian and modify with rtl file fully???

Hi there, yes this should be possible with the Loco translate plugin. :) https://nb.wordpress.org/plugins/loco-translate/

Hello there I am facing some issues especialy with the UX builder: 1. The most important is that when i click “Update” or “Save” nothing happens. I dont know how to fix it and many times Im trying to save the changes for 5 minutes. 2. Some elements are not visible in the UX Builder, just say “Loading….”

Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support :) Include a link to your site if possible.

Hi Flatsome,

Great looking theme! We have searched a lot of designs for our business, but most of the themes have very thick headers on mobile, as you can see in this website topshop.com the header is very thin, and we love that. Many themes didn’t tell us if they could but we would definitely purchase your theme if you had the ability of changing the header width on mobile? If so could you please share the custom css for making the width of the header on mobile smaller , as we don’t want to purchase the theme without knowing this is possible 100%.

Thanks, Stacey

Hi Stacey, we currently don’t have any option for this, but it should be possible with a bit custom CSS. A Webdesigner should be able to help you out with this quickly.

Hello there,

We are using to search button on menu. But results does not show.

Example; when i searched coffee tag link like this /?s=coffee&post_type=product

but it shows our home page.

What can we do?

Thank you,

Hi, stepping by just to say that your depth hover, when set on a column, does not work. It works just when it is set on a row. It seems to be a bug. For the case you have not noticed that yet ;-) Thank you!

Thanks for noticing. Fixed for next version :)

Per the author’s comment – I disabled ALL plugins and was able to load the UX Builder (http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder).

Active Plugins at the time were Contact Form 7 and Ninja Forms.

Hi there thanks for noticing. Have you tried increase your Memory limit?

hello, dump question, can i use your theme not as shop? only as normal page?

Hi there, yes this is possible. You don’t need the WooCommerce plugin for this theme :)

thx, and last, can you tell me, how often the instagram feed actually?

what was the fix for “the checkout page when using the mobile version with iPad and iPhone. The ‘State’ drop down box for delivery address does not drop down when it’s clicked once… the only way it drop’s down is if you press hold and release. Its only a small issue but I get customers email me from both business mentioning the problem” ? the latest theme is very different from the version I have so i’m trying to fix the issue on the cart page on mobile while i have time to test the new theme

Hi there, have you tried version 3.x of the theme ?

Hi and thanks for getting back to me. if 3.x is the latest version, then yes I have. Though I was using a child theme I found myself making a lot of edits to the the site so the latest theme isn’t something I wanted to quickly roll out b/c there was a lot I needed to edit within the admin area and within the child theme too. I understand supporting older versions of a theme is an endless battle .. I was just curious if the problem I was experiencing was a quick fix. Again, the quick fix would allow me to fix the shopping cart while I have time to thoroughly test the latest theme in a development environment.

Is it possible to change logo and header on another subpage?

Hi there, I’m sorry but the logo and header are global elements and can be changed pr page.

and can be change pr. page? where?

Sorry, we ment that it can’t be changed :)

Hey, Where you buy this product demo images?

https://cl.ly/0z2A1z0A2x0s

I guess isn’t in stocksy.com ?

Thank You

They allow it if you give a link back to the products :)

Hello. I’m on the fence to purchase the theme. A big part of my site is reviews that we do of the products. Is there an element to create something with criteria scoring that looks like this http://www.vapepenreviewhq.com/product-review-2/

Hi, i do really like your work! Before purchasing i’d like to know if it is possible to change the category/subcategory widget style. I mean specifically to remove the vertical line on the left of subcategories text. Would it be possible or it needs to change the code somewhere?

Thanks, Luca

I’ve just noticed from the last time I updated the theme there are Prev/Next previews on the product pages. How do I turn these off?

Hi

How can I change the thumbnails of the blog posts? can I do that?

Thanks

HI, I noticed that the in the recent update the content map of flatsome is with a capital F and the old version with a small f. Updating in FTP will give you double content. Correct?

Hi there, i’m not sure what you mean, but updating Flatsome should not give any double content :)

Hi,

Equally aligned rows do not seem to work in Safari browser. Using Version 10.0.3 (12602.4.8).

Work OK in Chrome.

Can this be fixed please?

Thanks, Wizard247

Hi there, thanks for noticing. We’ll take a look and have it fixed :)

Ta!

to flatsome team:

Today Wordpress release new version 4.7.2. I know, that is mainly only Security Release, but I must ask is last version Flatsome v3.2.5 working without any problems?

Hi there, it should work without any problems :)

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