28319 comments found.
When activating this theme it makes a blank white screen. Not even the admin login is visible. This is new, because I have used this theme recently and it worked fine.
Hi there, could you enable WP Debug and check if you get any error messages? http://docs.uxthemes.com/article/228-enable-wp-debug
When activating this theme it makes a blank white screen. Not even the admin login is visible. This is new, because I have used this theme recently and it worked fine.
using WP debug true I found this: Parse error: syntax error, unexpected T_FUNCTION in …/public_html/wp-content/themes/flatsome/inc/helpers/helpers-frontend.php on line 4 but I did not modify this file
And I also have an error in builder.php: PHP Parse error: syntax error, unexpected T_FUNCTION in ../wp-content/themes/flatsome/inc/builder/builder.php on line 7
Hi there, seems like you’re on a very old PHP version. Is it possible to update to PHP 5.6+ ?
Hello , I added on html after main header a shortcode i created with UX Builder.(block) and i checked main header to be sticky but the block can’t become sticky. Do you have any solution to this?
Hi there, I’m sorry but it’s currently not possible to include that in the sticky header. That would require custom development and that’s not something we can provide. Really sorry about that.
What plugins this theme uses? Can I use this theme with wordpress 4.7.*? If not, when do you think it will be possible to do that? Thanks
Hi there, the theme is 100% compatible with latest WordPress and WooCommerce versions 
Most features are built in, but we use the https://nb.wordpress.org/plugins/yith-woocommerce-wishlist/ plugin for Wishlist.
- Hello, which of your demos shows the multi vendor marketplace feature?
No, they haven’t fixed issue with product image variation on Microsoft Edge ..
Hi there, we’ll have this fixed in the 3.2.6 version Will you change your rating when this is fixed?
Hi! I have the same problem as Jersey. Is this bug solved? Thank you.
“The bug is when the user click any product thumbnail images (in the Woocommerce product pages), the product image can’t display in the lightbox (it is always in a loading status but never display the image). There is only the first main feature product image can display in the lightbox.”
That only happens if you click on the thumbnail of the product. Instead of changing the main image .js tries to open the image in the lightbox but it gets that error:
“Uncaught TypeError: Cannot read property ‘match’ of undefined at l (jquery.prettyPhoto.min.js?ver=3.1.6:1) at HTMLDivElement.<anonymous> (jquery.prettyPhoto.min.js?ver=3.1.6:1) at HTMLDivElement.d.complete (jquery.js:4) at i (jquery.js:2) at Object.fireWith [as resolveWith] (jquery.js:2) at i (jquery.js:4) at n.fx.tick (jquery.js:4)”
Hi, is there a problem with the corresponding image to a variation changing the main image in Microsoft Edge browser (windows 10)?
Hi there, we’ll have this fixed in the 3.2.6 version
Hello. I recently updated this theme on two sites and both broke. Is support purchase required for updates to work? (mine has expired) I downloaded new version and used “Easy Theme and Plugin Upgrades” to update. Everything has worked perfectly until this. Thanks!
Hi there, the theme should work without the support package. Did you upgrade form V2 to V3? Take a look here: http://docs.uxthemes.com/article/188-upgrade-to-flatsome-3-0
Hi! Thanks for awesome theme. My favourise ever! I’m having some trouble with menu. How can I edit the class “off-canvas-left” and use “off-canvas-center” instead? Thanks a lot
Hi there, there should be an option to change this in Theme Options > Header > Header Mobile
Hello, this theme give the possibility to have different layouts for different products such as title position, image gallery and page header? Thanks
No responses from the author. Maybe he is satisfied with the amount sales and dont need sell anymore.
how can i change the border from the menu to smaller? current menu
Hi there, sorry there is currently no option for that. We could add an option for it in the future
Hello!
Is Flatsome php 7.1 proof? It seems I have some php notices:
[30-Jan-2017 15:00:34 UTC] PHP Warning: A non-numeric value encountered in /home…...../themes/flatsome/inc/functions/function-custom-css.php on line 291
We’ll have this fixed in next small version 3.2.6
Thank you, when we have to expect it?
Hello I have a picture size problem in my product page. The image does not display fully … Http://www.cvnstore.fr/boutique/t-shirt-cvn-cevenole-de-charme/
If I have a question about making a change to the theme, do I need to continue to purchase support upgrades every three months? Also where is your support handled, here or on a support forum somewhere? Thanks. Keep up the good work on this best WooCommerce theme.
hello, if the support ends, did I can get updates of the theme?
Yes, updates is always free
Thank you very much
Hi, I wonder how to customize the style of hovering tooltips like “Add to cart, “Follow on”... Thanks for your help.
Seems like 3.2.5 introduced some changes regarding icons and WPML sites? The icons show as a square on the secondary site. (share icons, arrows etc) Primary language site: https://lysingar.se/shop/sjalvlysande-farg-aqua/ Secondary language site: https://glowrebel.co.uk/shop/aqua-paint-no-pigment/
Hi there, try update the cache on all installs. It could be cache related
You are so right, there’s something with w3tc and minify that goes wrong (I’ll figure it out). Thanks for the pointer.
Fixed. Thank you very much ! sorted out. It was prodcut transaltion issue, when there is no translation it won’t appear.
My apologies, this is a duplicate post.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
