767 comments found.
When I am trying to import data from the dashboard (Kidslife) It shows to me this message: You don’t have permission to access /wp-admin/admin-ajax.php on this server.
Hi.,
Do you have any security plugins installed ? If yes then kindly try to disabling the external plugins, other than the theme recommended plugins and check the issue.
Also, you should try contacting your hosting provider for you server setup.
Refer: http://wedesignthemes.com/support/knowledge-base/server-requirements/
If you still have any issue, kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Regards., DesignThemes Support.
Hello, i would like to buy this theme but I have a question. The theme includes the photos in the slider? Can I use them ?
Thanks
Hi.,
Thank you for the interest in our theme and contacting us.
For Photos:
Sorry, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. If you need, you have to purchase those images. we can send you the purchase links. Dummy image will be present instead of original image. You need to replace your own images. Please have a look.
For Sliders:
The Slider ( Layer Slider and Revolution Slider) Plugin files comes along with the theme Package.
The dummy slider files al so included in the theme package.
Note : For the Slider update you need to get the slider update files from us, when there is an update notification.
Regards., DesignThemes Support.
Hey I got the kids life theme, really nice look but when I got it not sure what happened my website on the home page lost its full width and doesnt look good. I tried going to edit page and then making it full width but every time I lost the revolution slider image as the top banner and that area just became blank. The link for my website is theraswimny.com I really want to make the rest of the page full width please help me how to do this. Thank you
Hi.,
Thank you for contacting us.
Assign “Full Width Template” to that page from the “Page Attributes” section in the right bottom.
Please have a look. http://prntscr.com/ebxhig
Regards., DesignThemes Support.
I did that and it doesn’t work not sure why
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ https://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
Hi,
Can I somehow replace woocommerce wishlist button ? I would like to remove it or just use another type of button like “read more”.
Thank you in advance.
Hi LegvarBuli.,
Do you want to remove the Wishlist button http://prntscr.com/eay65m ? then you just simply deactivate the YITH WooCommerce Wishlist plugin .
Do you want to add a read more button like the screenshot http://prntscr.com/eay6mr ? then get into the file path /wp-content/themes/kidslife/framework/woocommerce/index.php at the line number 357(Approx) here you can add a button.
Refer the screenshot: http://prntscr.com/eay7fq
Code:
else echo "<a href="{$link}" class="dt-sc-button small">Read More</a>";
Omg, thank you for the excelent support 
<3
I added the code and it worked well. I have another issues.
1. I would like to align the price left . See it here: http://i.imgur.com/XSGjXAV.png?1
2. How can I change only the button’s font. The current font doesn’t contain characters like: á, é, ő , ú …
Hi LegvarBuli.,
1) Kindly add the below given css code in Dashboard > Kidslife > Integration > Custom Css.
ul.products li .product-details .price { position: absolute; left: 20px; bottom: 20px; }
2) Do you have entered the translated text directly under the php file ? then get into Dreamweaver > Modify > Page Properties > Encoding > UTF-8 > OK.
Refer the screenshot: http://prntscr.com/ebvh5n , http://prntscr.com/ebvh9r
Regards., DesignThemes Support.
Thank you
Can I do the same with the whole theme? I had the same problem with special characters on the blog page too. I renamed the “read more” button to “Tovább”. Can I fix it too somehow?
Thank you in advance
Hi LegvarBuli.,
Do you have renamed the text under the file directly ? then just restore the button value to read more and get into the file path /wp-content/themes/kidslife/languages/kidslife.po here you can translate the word.
Refer the screenshot: http://prntscr.com/ecpggv
Kindly refer our knowledge base link for how to translate the text using PO file http://wedesignthemes.com/support/knowledge-base/how-to-translate-the-theme-2/
Regards., DesignThemes Support.
Kids Life Page Builder is not showing. Wordpress 4.7.2 I have downloaded your theme yesterday.
Hi.,
Thank you for contacting us.
Please navigate to “Dashboard > KidsLife Options> Buddha Panel Options > Page Builder” (to activate page builder)
Please refer the attached screenshot : http://prntscr.com/e9f09r
Otherwise, Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
The actual problem is that the Page Builder is nowhere to be found when you add/edit a page. I tried to “Update Content” in the Page Builder Panel and I thought it was enough until I realized(after 1 day) there’s a “save all” button at the bottom right. It’s my bad. Thank you.
Hi.,
Okay., Thank you Let us know, if you find any issues in future..
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello, I would like to remove this social icons from my post. Is there how you can help me ? I know my support is over, but I guess is simple and if you just tell me some steps I can make by my own
Hi.,
Thank you for contacting us.
Navigate to KidsLife > Buddha Panel > Integration > Post Options >Social Shares “You can manage social share options and its layout to show in the blog post.”
Please refer the attached screenshot : https://snag.gy/ndpQbN.jpg
It seems that your support has expired on 22/10/2016. Please renew the support and get back to us.
Check this link for renewing the support : http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
I have just updated my theme and the “Update Content” button does nothing. Is the KidsLife Page Builder button supposed to still be there ? I no longer have the option to edit my pages in the editor.
Thank you,
I managed to get the Editor back by replacing my theme files using ftp instead of envato toolkit update. It is still broken tho and won’t work…
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
It seems that your support expired on 14/09/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Hi, thanks for your reply. I did some more testing an it seems to be an hosting issue. The same website on a different host is working fine.
Hi.,
Okay., Thank you Let us know, if you find any issues in future..
Your support expired on 14/09/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi thanks for responding to my other issue. This one is about the header – is it possible to add an image to the top right of the banner? I have the logo top left and blank white space on the right – would like a “donate now” button there and perhaps some call to action content.
See my site here for reference:
http://georgiesgift.org/Cheers
Pete
Hi PeteMug.,
Get into Admin Panel > Kidslife > Appearance > Header > Header Right Content > YES > then you can give a button shortcode in the text field.
[dt_sc_button type="with-icon" size="medium" target="_blank" link="http://dtkidslife.wpengine.com/header-5/"]Click me![/dt_sc_button]
Refer the screenshot: http://prntscr.com/e83odu
Regards., DesignThemes Support.
The contact layout page doesn’t appear to be working properly.
The map it is currently centered on the wrong location with no map marker. I can’t seem to change this location at all. I also can’t see a way to alter the map in anyway.
When I first used this theme, the map was working correctly, and pointing to the correct location. However this is no longer the case.
The map on the demo also appears to be doing the same thing.
Thanks.
Hi.,
1) Do you want to display the contact us page with fullwidth ? then get into contact page edit page > Page Attributes > Full width Template.
Refer the screenshot: http://prntscr.com/e6x0kq
2) ) Kindly, send us the page link where you have the issue, along with your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it ASAP!!
Regards., DesignThemes Support.
Hi. Need to change the background image in the sub-menu / mega menu. How do I do this? And also if not using an image, how would I use a colour?
Thanks
Hi PeteMug123..,
Kindly add the below given css code in “Dashboard > Kidslife > Integration > Custom Css”.
#main-menu ul li.menu-item-simple-parent ul { background: #f0f; }
.megamenu-child-container { background-color: #f0f; background-image: url(images/mega_menu_bg.png); }
Note: Change the hexa-decimal code with your respective code as per your needs.
Regards., DesignThemes Support.
Awesome thanks!
Hi.,
Okay., Thank you Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Im having an issue with my slider on my homepage its very blury how can I fix that?
Also, on the top by my header menu theres no color animation under each menu title how can i do that as well?
Please look at the website to see what i mean… http://theraswimny.com/
Hi.,
Thank you for contacting us.
Because of some license issue we haven’t include our demo slider images. instead of that we have included dummy slider with blur images.
If you want to use our demo images , we will send you purchase links you can purchase there.
https://www.dropbox.com/s/wqhtksgwyvga0l5/images_kidslife.txt?dl=0Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Okay and lets say I want to instal other images how can i do that?
Hi.,
Thank you for contacting us.
Navigate to Dashboard > LayerSlider WP > edit imported slider > Change Image
Please refer the screenshot : http://prntscr.com/e5ykz0
Regards., DesignThemes Support.
I bought the Kidslife theme and the purchase code that I have doesn’t work for Layer Slider WP and WPBakery Visual Composer, I tried everything please help me.
Hi theraswimny.,
Thank you for contacting us.
The plugin is already activated and please ignore the message that is showing in your dashboard.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Thank you i read the knowledge base link… so when will everyone get the update? Does this apply to both the Layer Slider WP and WPBakery Visual Composer? in the video tutorial of the theme it didnt seem like it did on the video which led me to think was because it wasnt updated?
Hi.,
We have sent the latest version of Layer Slider WP and WPBakery Visual Composer plugin files to your mail. Please update it.
Please follow the instructions in the below knowledge base link for how to update Layer slider plugin.
For Ex : Layer slider
http://wedesignthemes.com/support/knowledge-base/how-to-update-layer-slider-plugins/Regards., DesignThemes Support.
Hi Your support website is not recognising my purchase code, we have also purchased extra support as we have a problem with the page builder not working, it was working fine, so has an update change this. But my account is also not recognising that we have purchased more support. Mike
Hi MikeT1964.,
1) Please send us your forum username and purchase code to support@wedesignthemes.com so that we can check the forum login and update it.
2) Can you please let us know the exact issue that you have with the page builder so that we can check and let you know. Please mail us your ftp and admin details as well.
Regards., DesignThemes Support.
Please see attached our receipt for payment for support
Our original purchase code is:
Item Purchase Code: d437da33-fcd7-4382-b431-f5da6e0e4508
“The problem we are having is that the ‘Add any content Here” element has stopped working, if we add new we cannot add any content and on pages already created we cannot edit any of the content in these boxes”
Does WP and the theme need an update?
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi,
1, Import Dummy Data button is missing from the top right corner, so I can’t import it. http://i.imgur.com/DTKNXD9.png Why? How can I fix it?
2, In the page builder I don’t have the “Home page” sample layout. Can I find it somewhere?
Thanks.
Hi.,
Thank you for contacting us. ,
1) For importing dummy data purpose we have used “Unyson” plugin. So kindly use the unyson plugin to import dummy data.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Or Other Method :
You can install the dummy contents from Dashboard > Kidslife (Buddha Panel) > Importer > Import Dummy Data > Choose Theme > Import.
Kindly Refer the attached screen short : https://snag.gy/ci3qgZ.jpg
2) After dummy data import, you can get the home page layout
Regards., DesignThemes Support.
Hi, I have a problem with encoding. Entire site break and then refresh operate normally. http://www.trinitykids.bg/
Hi rudito.,
Please be more specific on your query with some screenshots / videos . So that we can get clear view and help you ASAP.
Regards., DesignThemes Support.
Hi I have installed the theme but it shows lots of duplicate menu like Home Home. how i resolve this?
Hi.,
Kindly remove/delete the unwanted menu items from Dashboard > Appearance > Menus > Select the desired menu the delete the menu items, You can use the “simple menu delete” plugin to delete the menu items from one-click. it a free plugin search it from dashboard > Plugins > Add new > Install and activate it and go to menus the delete the menu items as per your needs.
http://prntscr.com/dx4418 http://prntscr.com/dx44ciRegards., DesignThemes Support.
Thanks rsriram, for your reply, another question how can i change portfolio image and also how to change content for any page?
how to header menu make sticky when page scroll down and also how to header menu top border make colorfull like main theme? thanks
Hi.,
1) sticky header:
go to Dashboard > Kidslife > General > Others > Enable Sticky Navigation > YES to get the header menu as sticky menu
http://prntscr.com/e04tsr2) Header colors
Please follow the instructions in the below knowledge base link for how to add the colored line over the menu
http://wedesignthemes.com/support/knowledge-base/colored-menu/3) change portfolio image
Go to Dashboard > Portfolio > Edit any one of the portfolio item get into “Default Options” under the page editor section, find the “Images” here you need to remove the old images and add your own image from your media section and update the page.
refer: http://prntscr.com/e04yri
4) Kindly, Use either page builder or WordPress editor in the pages. If you have some content in the WordPress editor and then you click page builder button and enable it and drag and drop some modules or without putting the modules, if you update the page, the WordPress editor content will be erased. In short, when you try to use WordPress editor, just disable the page builder and use the WordPress editor.
Regards., DesignThemes Support.
Hola, estoy interesado en vuestra plantilla Kidslife, pero me gustaría saber, si tenéis soporte en español y si hay manera de poder navegar por el backend antes de comprar, para saber si me servirá para mi propósito. Muchas gracias, un saludo
Hi.,
Thank you for the interest in our theme.
We are from India, we don’t know the Spanish language, after purchase we sure to support for setup the site like basic installation and dummy import. You can post the queries in Spanish we translate it from google translate and reply ASAP like wise you can read the reply by translating google translator.
Kindly, Request a demo from this link http://wedesignthemes.com/support/request-demo/
http://prntscr.com/dx4g9dHere is the link for Kids Life Children WordPress Theme
https://themeforest.net/item/kids-life-children-wordpress-theme/10068328Regards., DesignThemes Support.
Hi, www.kidspopartievi.com we want change font under the slider? how can i ? i want use everywhere tahoma font
Hi.,
Thank you for contacting us.
You can change the fonts from Dashboard > Kidslife > Appearance > here you can change the fonts for Menu, Body, Footer and Typogarphy fonts.
For Tahoma font, you need to change the font type google to standard and select the font type from the drop down list(tahoma font) and click Save All button to save the changes.
http://prntscr.com/dt9uotRegards., DesignThemes Support.
Hi , i did but i can not change font
http://prnt.sc/dtb8l9Hi.,
Do you want to change the icon box text font family? then get into Dashboard > Kidslife > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.dt-sc-ico-content.type2 p { font-family: Tahoma,Geneva; font-size: 20px; }
Regards., DesignThemes Support.
hi, i dont want change type 2 p font. i want to change heading font. in this picture (dis bugdayi)
Hi.,
Do you want to change the icon box title text http://prntscr.com/dtc12h ? then get into Dashboard > Kidslife > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.dt-sc-ico-content.type2 h4 a{ font-family: Tahoma, Geneva; font-size: 18px; }
Regards., DesignThemes Support.
thank yok
Hi.,
Thank you.
We hope you had a great experience with our theme and support.,
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please take one minute to share your feedback by clicking on a rating below.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Bought this theme almost 2 years ago. A client needs something updated and when I click on anything in the builder, its blank and I can’t see the text, nor can I add anything. I downloaded and installed the latest version thinking that would solve it.
Hi.,
It seems that you have not updated the theme to latest version. We have updated the theme to latest version 1.6.2 on 2016.12.16. So Please update our theme with latest version to fix the issue.
Please follow the instructions in the below knowledge base link for updating the theme.
http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/Regards., DesignThemes Support.
I would like to add a pricelist for drinks and food. Those price tables have monthy based format- I can’t sell a coffee on monthy bases
Hi Finc.,
You can use the woocommerce plugin for selling your drinks and food, instead of using the pricing tale.
Regards., DesignThemes Support.
I only need tables no shop, i thought something like is already included (without monthly ’/’ ). Have to install a Plugin for this now.
Hi Finc.,
Do you want to remove the ” /month ” from the pricing table http://prntscr.com/dqkbsk ? then get into Dashboard > Kidslife Options > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.dt-sc-tb-header .dt-sc-price span { display: none; }
Regards., DesignThemes Support.
