13032 comments found.
Hi there,
First of all: my compliments for your theme: the look, feel and possibilities are mind blowing!
I downloaded the Ronneby theme yesterday and want to start now using the Vintage layout which I installed through the Installer Panel. The Revolution slider doesn’t seem to be working though: under Slider Revolution in the menu, it keeps saying that the plugin isn’t activated. The puchase code of the theme is not accepted for some reason. Also, it says that the plugin’s version is 5.2.6 and that 5.3.1.5. is available (which I can’t update to since it thinks the plugin isn’t activated).
Please help! I bought the Ronneby theme especially for this layout, hope there’s an easy solution.
Thanks in advance!
KR, Frank
Hello, Frank!
Thank you for kind reply! It really means a lot to us!
As for the plugin activation, you do not need to activate the Revolution Slider and Visual Composer plugins or to buy them since they were already purchased by our company by the extended license and we’ll provide you with all the updates of the plugins and the demo sliders for the Revolution Slider plugin.
Unfortunately, we are not able to provide you with the purchase license for the plugins according to Envato rules.
But we can provide you with the plugin update, simply contact us via dynamicframeworks@gmail.com email.
Looking forward to your email!
Regards, DFD Support Team
Hi, I’ve just installed Ronneby & when I try to activate Visual Composer I get the following error:
{message Authentication Token”}
How can I fix this? Thanks
Hello WestLancs!
Could you please forward the details of this issue with your wp access details to dynamicframeworks@gmail.com and we’ll help you to get this sorted.
Best regards,
DFD team.
Hello, WestLancs!
We’ve sent the reply to your email with the subject ‘Image Gallery’, but seems that the email was not delivered.
Please, check your email and inform us if the email was received.
Looking forward to your reply!
Regards, DFD Support Team
Afraid not! If it had an attachment it may have been blocked by our IT dept. Please can you try again? Thanks!
Thank you for reply!
We’ve just resent the email, please inform us if it was received this time.
Regards, DFD Support Team
Nope!
Hello, WestLancs!
Please find our reply below:As regards your question, please make sure you have the Ultimate Addons enabled for VisualComposer.
For this, please go to Theme options > Main options > Enable Default Modules for VisualComposerand Enable Default Modules of Ultimate Addons plugin and switch them to ON.br> So you’ll be able to use both the DFD modules designed by DFDevelopment and the default Visual Composer modules as well.
As regards Revolution Slider update, please, find it following the link below:
http://support.dfd.name/support-forum/topic/revolution-slider-update/
Regards, DFD Support Team
Wonderful. I’ve done both of these but now all the formatting is back to the original Ronneby? I’ve lost all the colours, logos custom fonts etc…?
Please, mail us your WP and FTP access details as well as the link to the site so we’ll be able to check the issue and try to help you.
Regards, DFD Support Team
Caroline, we’ve not received the access details and still have issues with delivering the emails to you!
Please, check whether our IP is not blacklisted.
Our IP is 134.249.155.204
Please mail us the link to your site with the full WP and FTP access details, we need your server name, username, and password.
Also, we need the error log from your server, so please contact your hoster and ask him to provide us with the error log to check the errors.
Looking forward to your reply!
Regards, DFD Support Team
Hi…. Since the last Wodpress-Update, the mobile menu isn´t working…..
Regards, Sara
Hello, Sara!
Could you please mail us the details of the issue as well as your site URL and WP access details to dynamicframeworks@gmail.com and we’ll check the issue for you.
Regards, DFD Support Team
hello
I change it tag line but it is not chance how can i do it
https://s28.postimg.org/i7es3kmzx/Screen_Shot_2017_02_02_at_12_00_36.png https://s23.postimg.org/60hujrte3/Screen_Shot_2017_02_02_at_12_00_59.pngHello, Serveroldac!
Please get in touch with us via via dynamicframeworks@gmail.com email and we’ll check it for you.
Regards, DFD Support Team
Sincerely Mary
Hello, MaryCronos!
Thank you for kind reply! Really appreciated!
Surely, you may combine the demo layouts in one for your site.
You may contact our support team via dynamicframeworks@gmail.com email and our team will provide you with details instructions.
Regards, DFD Support Team
Perfect! Can’t wait to start! Thank you for your quick and positive reply!
No problem!
We are always glad to help!
If you have any questions, you are welcome to contact us.
Regards, DFD Support Team
Dear DFD Team,
on my site http://www.martinangerbauer.com/ somehow the first ROW right after the SLIDER REV doensn’t overlap the Slider anymore – I tried to copy the whole Rows / boxes again from the template / however it don’t get it back to work as in :
http://rnbtheme.com/thirty_third/I guess super simple mistake but I can’t find it at all -
what am I doing wrong, am I missing? MANY thanks and sorry for this stupid question
Martin
Hello Martin!
Could you please mail us the details of this issue and link to your site to dynamicframeworks@gmail.com and we’ll help you to get this sorted.
Best regards,
DFD team.
When i try using dfd contact form I am taking this warning how can i setup DFD contact from ?
https://s29.postimg.org/78jwey9k7/Screen_Shot_2017_02_01_at_17_29_00.pngServeroldac, please mail us your new valid WP access details to dynamicframeworks@gmail.com and we’ll check what can be causing the issue in order to provide you with a solution.
Regards, DFD Support Team
Hi, still a great theme. Have just one small issue: On the Main Blog page, the filter on top is showning my portfolio categories and tags instead of my blog categories and tags.
What am i doing wrong?
Hello, Schiwago!
Thank you for kind reply!
As regards your issue, please, get in touch with us via dynamicframeworks@gmail.com email and mail us your site URL with WP access details.
Our team will check it for you.
Regards, DFD Support Team
Serveroldac, please check the site now, after clearing all the browser and server cache!
In case the issue still exists, please, get in touch with us via dynamicframeworks@gmail.com email.
Our team will recheck it for you and try to help!
Regards, DFD Support Team
Have just answered your previous comment.
Best regards,
DFD team.
Hello! I have a problem with fonts. I changed default font in the the “custom typography” tab and put the Raleway(latin extended) google font in most headlines and Text Typography. But on my website there is still the custom font.
Regards
Katerina
Hello, Katerina!
Please, get in touch with us via dynamicframeworks@gmail.com email and mail us your site URL, WP and FTP access details.
Our team will check it for you and try to help!
Regards, DFD Support Team
Hello, thank you for a quick reply. I don´t know what happen, but shortly after I sent the comment, my wordpress stopped working for a while and then all fonts I changed appeared correctly.
Regards
Katerina
Hello, Katerina!
Thank you for reply!
We are glad the issue has been resolved now.
In case you need our assistance, you are always welcome to contact us.
Regards, DFD Support Team
Hello again me
I have problem with contac form 7 i cannot scroll the mouse with the city tab
I cannot reach other city tab because of the row staying below
thanks for help =)
Hello, Serveroldac!
Please, add the following CSS code to Theme options > Main options > Custom CSS field:.dk-select.dk-select-open-down .dk-select-options {
overflow-y: auto;
}
Please check the issue after clearing the cache.
Regards, DFD Support Team
Thank you so much =)
scroll is ok but
other city tab still behind the row
how can i see less city name
not five city name maybe three?
https://s29.postimg.org/qzsue4o13/Screen_Shot_2017_02_01_at_13_54_01.pngGlad to help!
Best regards,
DFD team.
scroll is ok but
other city tab still behind the row
how can i see less city name
not five city name maybe three?
https://s29.postimg.org/qzsue4o13/Screen_Shot_2017_02_01_at_13_54_01.pngThank you for reply!
We’re working on your issue and we’ll inform you as soon as we finish via email.
Regards, DFD Support Team
I send you e mail the problem accured again
We’ve received the email, thank you!
Our team will check it and mail you back shortly.
Regards, DFD Support Team
Hello! I want to buy ronneby. I have a question … Is a new update is optional gradient in the elements?
Hello, Wisioor!
Thank you for your attention to our theme!
Could you please specify to what element exactly are you referring to and get in touch with us via dynamicframeworks@gmail.com email so we’ll be able to provide you with proper instructions.
The screenshots and direct links would also be much appreciated.
Looking forward to your email!
Regards, DFD Support Team
Hellow again I have 2 last problems =)
when i look 21inc screen everything is ok but 15 screen i saw this 2 problem how can i solve?
Everything is okey this pic
https://s28.postimg.org/mntjj5g6l/Ekran_Resmi_2017_02_01_00_17_25.pngMenu and heading is problem this pic
https://s24.postimg.org/ynwf2frtx/Ekran_Resmi_2017_02_01_00_17_53.pngHello, Serveroldac!
Since we have the access details to your site (you’ve provided them via email previously), our team has fixed the issue described on your site.
Please check it after clearing the browser cache.
Regards, DFD Support Team
I have one more problem how can i change this font this font doest supply Turkish character
https://s30.postimg.org/u1ia8uwht/Ekran_Resmi_2017_01_31_22_02_29.pngPlease try to enable the extended subsets for the font you need in Theme options -> Typography options.
Best regards,
DFD team.
How can i separate out this fonts
https://s24.postimg.org/o9hg1nxc5/Ekran_Resmi_2017_01_31_23_14_18.pngHello, Serveroldac!
Please, try to check the line-height set for these elements.
In case it doesn’t help, please provide us with the link to the elements via dynamicframeworks@gmail.com and we’ll help you.
Regards, DFD Support Team
Hello
My site have some problem but i dont understand how can i solve this problem
https://s27.postimg.org/4vpamigxv/Ekran_Resmi_2017_01_31_21_52_28.pngHello Serveroldac!
It seems like the CSS files compilation wasn’t finished successfully after theme options saving. Please try to go to Theme options and click Save options button, it can solve the issue. Please mail us your wp and ftp access details to dynamicframeworks@gmail.com if it will not solve the issue and we’ll check it for you.
Best regards,
DFD team.
Thanx i did it =D
Great! Please let us know if you need any other assistance.
Best regards,
DFD team.
Ronneby is developed in HTML5 y CSS3?
Hello, Ideas4design!
Yes, the Ronneby theme supports CSS3 and HTML5.
Regards, DFD Support Team
Hello, Thumbs up again for the great work done on this theme. 2 questions I would have: 1. Is it possible to move the social icons as they are on studyvisits.elsa.org to the right of the ELSA logo, on the blue strip? 2. Right now in the header on emc2.elsa.org there are 2 logos in the same .png, but we would like to post the separately so the logo on the right point to elsa.org when it is clicked on Thank you
Hello, ELSA_ORG!
Thank you for kind reply!
Really appreciated!
Could you please provide us with the details of the desired displaying to dynamicframeworks@gmail.com and our support team will provide you with proper instructions.
Regards, DFD Support Team
hi, I want to know how work animated text module in your ronneby template. I want to use typing function, slow it down and hide a cursor. After saving settings and force refresh there is no changes. Still works with default settings.
Hello, Radkosky!
Please get in touch with us via dynamicframeworks@gmail.com and mail us your site URL and WP access details.
Our team will check the issue for you and provide you with a solution.
Regards, DFD Support Team
dear DFD team,
I want to enter my API Key for automatic updates : To enable theme update notifications, please enter your Envato Marketplace credentials in the ‘Ronneby’ Update Options by following this link -
BUT it only redirecs me to a plain site with :
‘Sorry you are not allowed to this page’
- i had to reinstall WP (cleaninstall) as I need to work with WP Network - BUT now I can't enter the API keyHello, Martinnow85!
Please navigate to Theme options > Main options > Enable Envato Toolkit auto update tool and switch it to ON.
Then, you’ll be able to enter your Envato Marketplace credentials.
In case it is not helpful, please get in touch with us via dynamicframeworks@gmail.com and our team will check the issue for you.
Regards, DFD Support Team
many thanks for your quick answer, unfortunately it’s already set on ON – but still not working ;/ hmmm – will contact via email,
many thanks though, Martin
Thank you for reply, looking forward to your email!
Regards, DFD Support Team
