Glad to hear you’ve sorted this out.

Please, check this screenshot https://www.screencast.com/t/8DRFlBhTl

So, it is just our Separator element.

You are welcome.

Select

Great. Thank you again for your 5-Star support.

You are welcome Thanks!

Nevermind – I just realized that you have been asked this same question many times. I think I got my answer. Thank you, anyway. Capri, it is.

Hello there,

Thank you for taking interest in our themes. We are glad to hear you’ve already researched this and you made your decision. We really hope you’ll like Capri.

Best, Select

Hi there Peter,

Try to check this article in order to solve that issue https://www.nczonline.net/blog/2010/05/25/cross-domain-ajax-with-cross-origin-resource-sharing/

Select

Hi Select,

Thanks very much but I’m sorry I don’t know how to implement any of that information. I can see my support has run out but I’m happy to pay for the support but I need the portfolio to work on Safari.

What do you suggest I do?

Thanks in advance, Peter

Hi Peter,

Please, note this is something that easily could be done from server side. So, just contact your hosting provider and they should be able to solve this on your behalf.

Select

Hello,

If you have updated WordPress to version 4.5+ lately you should also update the theme and Visual Composer to the latest versions.

You can find instructions on how to update the theme in our documentation which is provided with the theme download.

After you have updated the theme, please make sure to also update Visual Composer. To do this, you need to deactivate and then delete the visual composer plugin. Then you should see a notice at the top of your dashboard that a required plugin needs to be installed. Install the new version of VC via this notice and you will receive the updated version. You should also empty your browser cache after you update Visual Composer.

Select

Hi,

Glad to hear you like our theme. Unfortunately, that date format of CF7 is not supported in other browsers. We could suggest to use some extension for date and time for Contact Form 7 plugin. That should work well in all browsers. For further assistance, reach our support agents at https://select.ticksy.com

Best, Select

What extension do you suggest?

Try with this plugin

https://www.screencast.com/t/kCJ6qTdfK

It should work well.

Select

Hi,

Here are instructions how to update one our theme https://themeforest.net/item/stockholm-a-genuinely-multiconcept-theme/8819050/faqs/21715 So, here is step by step how to do it, just follow all of them, and before you are able to do backup of your installation to insure that anything won’t be lost. Here is article that explains that part http://www.wpbeginner.com/plugins/how-to-create-a-complete-wordpress-backup-for-free-with-backwpup/

Select

but there no other pages with slug events

and where can i put my tracking code of google analytics ?

Hi again,

Did you follow description to reset permalinks, too https://www.screencast.com/t/TZHXAjIQx

You could add Ga code in header.php right after opening wrapper_inner div https://www.screencast.com/t/QNY4fUvI

Best, Select

Hello,

How to upgrade Capri theme?

You can upgrade our theme by performing following steps:

1. Download latest All files & documentation file from ThemeForest (your Downloads page)

2. Extract it and locate capri.zip

3. Extract capri.zip and locate capri folder

4. Copy/Replace the content of capri folder to /wp-content/themes/capri folder of your web site.

Using this method, none of existing content or settings will be lost.

Select

Hi there,

Thank you for writing in! After latest Google Chrome update, this error appears. There is an easy fix for it. Please, just add this part of code in Select Options > General > Custom Code > Custom Css:

.content .full_width {
position: relative;
}

It would be included in our next theme update.

Select

Thank you!

You are welcome.

HI there,

We located two of your tickets on our support forum and our agent answered you there. Please, check response on ticksy.

Select

Hi there,

Please, submit a ticket on our https://select.ticksy.com and include your site URL so our support agent could take a closer look and help you there.

Select

Hello there,

You can follow this article to migrate your site from test to live server or any other migration

http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/

Also you can manually move Select Options from test database to live

You can manually move that values from local database to live database, you can find that values inside your local WordPress database/wp-options table option_name column is qode_options_capri and just copy whole values from that column and paste on your live database, don’t forget to replace all url links from localhost to live url.

Select

Hi there,

Please, just go to install/activate our Select Core plugin that is required for Capri theme. Then you’ll see Select Options in your dashboard.

Select

Thank you!

You are welcome.

Hi there,

For the header, you need to go to Appearance > Widgets and remove separator from this widget area where you’ve added http://screencast.com/t/19IR75uTY As you could see, those are white, like you want it to be.

You could add five address in Google Map element http://screencast.com/t/Yp4R69Gh

We hope this would be helpful, and for further assistance, please, submit a ticket on our support forum https://select.ticksy.com so our agents could take a closer look and assist you there. Just include your site URL with wp-admin access. Thanks

You are welcome.

Select

Hello there,

Thank you for taking interest in Capri. There is no this effect in our theme, unfortunately

Select

Hello,

Problem is simple, you have to contact your hosting support, and to tell them to increase server PHP version to version 5.4. Please, notice that required version by WP https://wordpress.org/about/requirements/ – PHP 5.6

Select

Hello,

Thank you for your kind words Yes, you could. Just go to edit your blog page, and under custom fields Select Title and there upload desired image. Please, take a look on this screenshot http://screencast.com/t/frRGtQH3x

Select

Hello,

style.css in your child theme is not formated well, everythign is pushed in one line. Please, just submit a ticket on our support forum here https://select.ticksy.com and include your site URL with wp-admin access and our support agents will assist you there.

Select

Hi,

Please, write your ticket here https://select.ticksy.com/ and include your site URL with wp-admin access in private message so our developers could investigate.

Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL enclosed with wp-admin access so our support agents could test this you mentioned on mobile devices.

Select