91 comments found.
I’m new to wordpress and making web pages. I would like to use the reunion template for our upcoming class reunion. I’m afraid to buy this and theme and not be able to load it into my wordpress account. Would this be a beginners level? I have use code since the myspace craze.
Hi,
With the provided documentation and help from our support team, you certainly would be able to install the theme and import demo content as a starting point. The main question is how much do you want to customize the default look and feel.
If you intend to use the theme pretty much as is, feel free to go for it, we will approve the full refund you should you end up not being able to use the theme.
Kind regards,
BoldThemes team
Hi,
I bought your wedding celebration theme last week. Everything worked fine editing it. But there is an error with the responsive menu. The menu doesn´t go responive at all. It´s the same error on different devices. Can you you help me? What might be the problem?
Thanks!
Hi,
Can you please check if there is a JavaScript error in the browser’s console?From what you’ve described our bet is that there is a JavaScript error related to the Instagram element at the bottom of the page. It is probably wrongly configured and raises an exception.
If so, please either remove it or configure it properly. If not, please send us the url of the site so we can take a closer look.
Thanks in advance.
Kind regards,
BoldThemes team
Thanks for your fast reply. And it seems as if you are right about the instagram element. Here is a screenshot:
http://fs5.directupload.net/images/170318/52urvxe6.jpgThe URL of the website is:
www.natalieundboris.com
I basicly just uploaded the entire demo content and just modified it. So how can I fix this problem with the responsive menu?
Hi,
You need to remove footer instagram widget. Please go to Appearance > Widgets > Footer Widgets and remove BT Instagram widget from the Footer Widgets area.
Kind regards,
BoldThemes team
I am not very good with these themes but this is gorgeous and i want to use it for my reunion but maybe considering a wedding agency, is there a code to change the layout or structure like it is in the demo
Hi,
Thanks 
After you have installed the theme you need to import the demo content and you will get the same structure and content as in the demo. Please refer to the following article on how to import demo content: https://boldthemes.ticksy.com/article/7115/
Should you need any additional assistance, please leave a ticket at https://boldthemes.ticksy.com and our team will be glad to help you. That is the fastest and the most efficient way to get support.
Thanks in advance.
Kind regards,
BoldThemes team
Hi. I inserted a youtube video in the header. In computer it is visualized but in mobile not. What can be the error?
Hi,
The background videos are not present on mobile browser due to technology constraints – it is impossible to get consistent behaviour across all mobile platforms. Background videos will fall back to background image if it is defined.
Videos embedded in the page will work on all platforms.
Kind regards,
BoldThemes team
the half pages after demo import doesnt work. can you help?
Hi,
Sure, can you please leave a ticket at https://boldthemes.ticksy.com with wp-admin credentials and our support team will take a closer look at the issue?
Thanks in advance.
Kind regards,
BoldThemes team
Live Preview doesn’t work today. Solve the problem, please.
Hi,
Thanks for the heads up, we really appreciate it. It was a temporary glitch with hosting, it is up now.
Thanks once again,
Kind regards,
BoldThemes team
Hello! It’s me again) Thank you for the problem Solving, but I’ve found another one. There is a problem with site menu in mobile version of the theme. Could you fix it, please? It displays incorrect on mobile phone. Thank you
Hi,
There is only one reason why the responsive layout would not work. Please inspect JavaScript console, there has to be a JavaScript error there. It is probably related to improperly set up Instagram widget. Please remove Instagram widget from footer widget area or set it up according to the following article: https://boldthemes.ticksy.com/article/7164/
If the issue persists, please leave a ticket with wp-admin credentials on https://boldthemes.ticksy.com amd pur support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi
I have two question : - First why all parallax are not really responsive. Only the images in the wedding page are responsive. On parallax the images are crop.
Check on mobile for maelennetgeoffrey.fr
- second question : my form here isn’t working can you help me : http://maelennetgeoffrey.fr/rsvp/
Thanks
Hi,
The parallax section, especially the full page ones work the following way – the image is scaled to fill entire screen by its shorter dimension. In the case of your image it will be vertical dimension. Then, the the other dimension overflows over the screen boundaries.
So it is responsive but it also needs to fill the screen vertically, meaning that horizontally it will overflow the screen, and as you say, it will seem cropped.
There are two solutions here – one is to make the image of interest an ordinary image, not the full screen section background. Then it would scale with the resolution regardless of screen aspect ratio (since it would not have to fill the entire screen).
The other is to reposition the image on smaller resolutions. Please refer to the following article on how to do that: https://boldthemes.ticksy.com/article/7161/
Related to the form:
please set the section with the form not to have dark skin – dark skin should be set if you have dark background. Since you have white background, dark skin settings makes the fields invisible.
When we submit the form it seems to work correctly – we are getting the message that the email was successfully sent. Do you get the emails? Is the email address correctly set in Contact Form 7 form settings? If the issue still exists, please leave a ticket here: https://boldthemes.ticksy.com/ with wp-admin credentials and our support team will take a closer look.
Kind regards,
BoldThemes team
Ok thanks for your answer the forms is now OK. Just a additionnal question. It’s possible to delete the button “continue reading” only on one article (here the first one : http://maelennetgeoffrey.fr/infopratiques/)
Hi,
If it is always going to be the first in the list, you can do it by adding the following to Custom CSS field of Appearance > Customize > General panel:
.btArticleListItem:first-child .btContinueReading {
display: none;
}
Kind regards,
BoldThemes team
It’s working only on desktop but not on tablet and smartphone.
Hi,
You are right, sorry for that. Just add !important like this:
.btArticleListItem:first-child .btContinueReading {
display: none !important;
}
It should resolve the problem.
Kind regards,
BoldThemes team
Hi, I cant find where to get the “days” “minutes” “seconds” translated in the theme or its plugins, can you put me in the right direction? No possible from the editor nor from the language files… thanks
Hi,
You can found these labels in the celebration plugin, somewhere around line 1735, depending on the version of the theme you have installed.
Please translate the celebration plugin, name it bt_plugin-xx_XX.po and upload it back to plugin’s languages folder.
Kind regards,
BoldThemes team
sorted
Wedding theme Demo is not working. I am getting this error log in console.
Uncaught Error: No tag name specified. Use the ‘tagName’ option.
Any help??
Hi,
This is an indication that the Instagram widget is not properly configured. If you take a look at Appearance > Widgets > Footer Widgets you will notice BT Instagram widget. Please remove it or refer to the following article on how to properly set it up: https://boldthemes.ticksy.com/article/7164/
Should the issue persist, please leave a ticket at https://boldthemes.ticksy.com with your wp-admin credentials and our team is going to take a closer look.
By the way, that is the fastest and the most efficient way to get assistance.
Kind regards,
BoldThemes team
Hi, When i create an article I had the button “continue reading”. Where can i change the text of this button because i’m french. Thanks
Hi,
The easiest way is to edit post-list-standard.php in theme’s views folder. You should locate the following statement
esc_html__( 'CONTINUE READING', 'celebration' )
and change the label CONTINUE READING to whatever you want.
Please make sure to do this avary time you update the theme.
Although, if you want to translate the entire theme you should use provided .pot file. You can either use third party plugin such as polylang – https://wordpress.org/plugins/polylang/ or PoEdit (the entire process is described here: https://premium.wpmudev.org/blog/how-to-translate-a-wordpress-theme/
Kind regards,
BoldThemes team
Hi,
Sorry to ask you a question again. I’am testing the RSVP form and it’s working but after when i want to see all the answer in a database I don’t know where I have to go to find all the entry. Do we have an access of a database from the wordpress backoffice ? Do I have absolutely to go to my MYSQL ?
And more over the menu isn’t responsive for smartphone and tablet device. There is just a problem with the menu. How can i fix this issue ?
Thanks
Hi,
RSVP is a Contact 7 Form meaning that it gets sent to email and doesn’t end up either in WP backend or MySQL database.
If you want to capture submissions in WordPress backend as well you can try a third party plugin such as: https://wordpress.org/plugins/save-contact-form-7/ or https://codecanyon.net/item/contact-form-7-database/14684587 or https://codecanyon.net/item/storage-for-contact-form-7-/7806229
Kind regards,
BoldThemes team
Thank you it’s working very well. I just want to know if it’s possible to add a second point on the google maps. Because the city hall and the ceremony are located in 2 different places. Is that possible ?
And how can i fix the responsive menu, because actually it’s not working on tablet et smartphone
Thanks a lot
Hi,
Currently Celebration’s map element does not support multiple markers. You need to customize Celebration’s plugin a bit to achieve this. Please edit bt_gmap.js in your Celebration plugin’s folder (usually /wp-content/plugins/celebration/) and find the following statements:
var marker = new google.maps.Marker({
position: myLatLng,
map: map,
icon: icon
});
In order to add another marker please add the following just below the referenced statements:
var myLatLng = new google.maps.LatLng( 41.7144678, -75.015827 );
var marker = new google.maps.Marker({
position: myLatLng,
map: map,
icon: icon
});
where 41.7144678 and -75.015827 are latitude and longitude. Please adjust them according to your needs.
For additional markers just repeat the procedure above.
Related to responsive menu, this is indication that you probably have a JavaScript error in the console which you need to sort out. Can you share your url with us so we can take a closer look?
Thanks in advance,
BoldThemes team
Here our URL : maelennetgeoffrey.fr
Hi,
Yes, if you take a look at the console in your browser there is a JavaScript error related to the instagram feed element which is not set up properly. Please remove it from the page or enter the necessary parameters and the responsive menu should start working once the JavaScript errors are resolved.
Kind regards,
BoldThemes team
Hi.
Is it possible for guests to login in the web and submit photos they take with mobilephones or cameras and submit them? As far as i know the couples use to ask for photos to their guests. It would be awesome to allow guests to share all photos through the web.
Thanks.
Hi,
Currently this is not possible, but is a good idea – we will evaluate if it is a feasible thing to implement. Thanks a lot for the suggestion.
Kind regards,
BoldThemes team
Hi, before buying the theme i would like to know if it’s possible to manage the RSVP form field and to add a RSVP form directly on the homepage ?
Thanks
Hi,
RSVP form is a Contact Form 7 shortcode which can be placed on any page of the site including, of course, the home page.
Kind regards,
BoldThemes team
Hi,
Thanks you for your reply. And can we manage the form by adding or deleting fields ?
Thanks
Hi,
Sure, you have complete control over the contents of the form.
Kind regards,
BoldThemes team
I just start the customization of my website and what the hell. It’s very complicated.
Firstable I imported the BT import the wedding wordpress . I activate all the page but i can see them. There is an error message on all pages except the homepage.
Not find on the server. Can you help me. Thanks
Hi,
Can you please leave a ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and our support team will take a closer look.
Thanks in advance.
Kind regards,
BoldThemes team
Hi, Just installed and having the below issue:
Plugin not activated. A higher version of Rapid Composer is needed for this theme. Please update the plugin.
I try to activate but the it keep saying the above.
Any help would be greatly appreciated.
Thank you.
Hi,
We have checked the code and the required version of the plugin is definitely included with the theme.
Can you please leave a ticket at https://boldthemes.ticksy.com/ with wp-admin credentials so we can take a closer look?
Thanks in advance,
BoldThemes team
Hi, I have left a ticket with the question. Please check it as soon as possible. Thank you.
Dear Bold themes How do I add the scrolling icons on the right side of the page like you have in the demo version?
Hi,
The best starting point is to import demo content and use it as a template for any additional customizations. If you take a look at “Half page home” static page in wedding demo, you will notice two things:
1) Animations setting in “Settings” part of Page edit screen is set to Half Page. This means that every section of the page will be treated as a separate slide.
2) If you edit each section, you will notice Fullscreen Animation Icon property where you can choose the icon for that slide. Please refer to the following article on how to see all icons available: https://boldthemes.ticksy.com/article/7165/
Kind regards,
BoldThemes team
Hello The demo content seems different from Live demo The half-page slide is not working and I dont have any scrolling effects apart from full sliders…. I am not a coder but my sister loved the demo content “wedding” and I am trying to make it for her as a surprise for her wedding which is next month. Do i need to have coding knowledge to use this theme? Have i made the wrong purchase? I am looking for a quick response since I am in a bit of an hurry Thanks in advance.
Hi,
No, you do not need a coding experience to setup the site on the basis of imported demo.
Can you please submit a ticket at https://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials so we can take a closer look at the current setup? We will be glad to help you out to set it up properly.
Kind regards,
BoldThemes
Is there a Change Log available for version 1.0.2 and 1.0.3? Where can we get it?
Hi,
Please find the change log at the bottom of the theme description page:
https://themeforest.net/item/celebration-wedding-class-reunion-theme/14866865Kind regards,
BoldThemes team
Hi,
I’m trying to submit a ticket and its not allowing me to, yet my support code is still valid.
Cheers, Tamara
Hi,
We are trully sorry for the inconvinience but it seems that the problem is with the ThemeForest’s api. Please take a look at the formal statement by ticksy which hosts our ticketing system: https://ticksy.com/updates/better-envato-api-handling/
The solution is to leave the ticket without leaving the purchase code – the field is not mandatory.
Regards, BoldThemes team
Hello! I wonder if this theme works as a small web hosting . For example : I want to create a wedding website where people will access the site to create your personal website wedding them with the right online gift list and etc. The issue is the proposal ?
Hi,
Thanks for the proposal.
Unfortunately, currently we are focused on WP theme development and WP plugin development and it will stay that way for some time in the future.
Thanks once again.
Kind regards,
BoldThemes team
I’m not sure what is wrong with this template but overtime I try to view the page not being logged in all it shows me is the header. I just downloaded the update and I hope it fixes the issue. My client has the same issue.
Hi,
Please go to: http://boldthemes.ticksy.com, register and submit a ticket. Please also make sure to leave the url of the site with the issue so we can take a closer look. We will be glad to help.
Kind regards,
BoldThemes team
Thx. I’ll install the update first tonight and see if that fixes the problem. If not, I’ll open a ticket. Thanks,
Updated but still broke. I opened a ticket.
