21503 comments found.
-The7 theme is compatible with WHMCS (whmcpress, area client …..) ? - If no you will add it in future and when? - if you will add it you will set custom design for whmcs integration? - please give me details
Hello,
We have no data regarding compatibility with this plugin. I guess it will work, but, as you said, its styling may not fit the theme perfectly.
At this moment we are focused on WooCommerce integration improvements (or I’d rather say “an overhaul”) and have no plans for the WHMCS plugin.
Good, I need the subscription form that used in the demo The7: Coming Soon Slider, to care about the demo not brings me this form.
Hi,
Where is your buyers badge?
Hi, the site is connected via API to my themeforest.net account and when I checked “Theme Update” section, this message came up: You have the most recent version of the theme.
The current theme I have is 3.2.1, which is outdated…and the VC is buggy. Can you please let me know how to make the update available from the “Theme Update” section?
Thank you.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello! I purchased the theme today, and can’t install it(have an error “are you sure…” Can’t sign up to support, it says ” Sign-up error Invalid email address”- the address is right…
Hello,
Please refer to quick user guide (comes in theme package) – there you’ll find a solution to installation issues. Thanks!
Does this theme has page builder inbuilt in it?
Hello,
The7 comes bundled with Visual Composer – industry leading visual page builder. It also comes with Ultimate Addons for Visual Composer (as well as bunch of other premium plugins).
However, if you do not want to use a page builder – you can skip its installation.
If I buy this theme will I be able to use http://the7.io/restaurant/?
Yes, sure.
Are there any animations in this theme? Can I integrate with other animation plugins?
Hello,
I’m not sure what exactly you mean by that. The7 have a selection of reveal animation effects on most elements.
how does the translation works ? Is my first time using this feature
Hi,
I’m not sure I understood you correctly.. Do you need to change your theme/site language or create a multilingual site?
I want to put a button to change the entire interface site language to spanish and then back to english
You need a WPML plugin for that.
I have a question I need answered, I bought an extended 6 months of support just now. When I went to ask my question in http://support.dream-theme.com/new-ticket/ it asked for the Purchase Code. When I pasted the purchase code in there, a red box around that form field appeared. Apparently my purchase code isn’t working. Please help.
Hi,
Please check if you are not copying spare spaces (” “) with your code.
If the system will not accept the code, please contact us via PM letting know your username in our help-desk: our support guys will create a ticket for you.
Do you have a showcase page for the The7 theme; a websites showcase page that is? And if so, how can I submit my website? Thx, DP
Hi,
Yes, we have: http://the7.io/main/more/real-life-showcase/
But we had no time to update it for quite a while 
You can post your here here in the comments, as well.
PreSale Question: IS it possible to integrate a secondary menu like this one http://www.hardrock.com/cafes/cologne/groups-and-special-events.aspx where you naviagte between rooms, Audio visuals etc. ?
Hi,
That is not a navigation. That’s a simple tab element. The7 supports such elements.
Thank you for the quick reply
Is it possible to have unlimited side bars and their placement?
Hello,
Yes.
Hello, We want to purchase this product. But before that, you have mentioned that ‘Correctly Setup Sites Load Very Fast’ . What does that mean? Do you have instructions on how to correctly set up a site? Thank you
Hi,
This means that if you use reasonable amount of optimized images, disable unused plugins, enable page caching and server-side .gzip, everything will fly 
There are couple of articles on the subject in our Knowledge Base.
The problem I have is i am unable to make the last menu as a mega menu. No matter how many times I save it from the wordpress menu settings, it does not save and it appears as a normal menu. I have done this about now 50 times from different places and still i am unable to make the last menu a mega menu. Please have a look. For me it seems you have a some bug or something else is wrong. www.alibeyyaa.com
Please help me with these two issues so I will be able to officially market my site with the products.
Btw tried to send this via support ticket however the purchase code text area gets red whenever I submit. It was ok before.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
After updated to the latest version and even tried this on localhost not the live server the new theme breaks the google fonts in the top bar. It goes to default to times new roman. I changed the font in the theme options and resaved to test and still its broken. Tried on my current site and tried on localhost fresh install. The top bar font is broken. Any fix coming?
Hi,
We have not heard of this issue before. Please try to re-save theme options and clear the browser cache.
I have purchased the $39 bundle, $209 sale, with the plugins – but cannot find any activation codes for Rev Slider, etc. Could you please provide any documentation that states where these files are located?
Hello,
You can use all plugins that comes bundled with The7 theme without entering purchase codes or activating them.
However if you want a bit faster plugins updates, some locked features, exclusive content, dedicated support or just want to support their authors – you are more then welcome to purchase dedicated licenses.
Please refer to this official Envato article on the subject: https://help.market.envato.com/hc/en-us/articles/213762463
It asks for it. I installed the plugin from your .zip download.
Where exactly? Can you please post a link to a screenshot? Thanks!
Hi, where do I find the slider revolution code in the download package?
Hello,
You can use all plugins that comes bundled with The7 theme without entering purchase codes or activating them.
However if you want a bit faster plugins updates, some locked features, exclusive content, dedicated support or just want to support their authors – you are more then welcome to purchase dedicated licenses.
Please refer to this official Envato article on the subject: https://help.market.envato.com/hc/en-us/articles/213762463
How can I update the green color on the testimonials section of this page (from your Psy demo):
http://imagemakerssite.com/psydemoHi,
You mean the scroller? You need to edit corresponding shortcode on the page.
Hi, great work I was thinking of for a project but I have a question is it compatible with Buddypress?
Hi,
No, I’m afraid Had no chance (time) to make BP look pretty in The7 yet.
Hi, just one more question, do you have an example of the sliders available on the theme, ideally with text block to the side of the slider where the image changes every 3-5 seconds?
Hi,
You can see all available sliders on our demos. But what you are describing is very easy (though time consuming) to build with Slider Revolution.
I have a problem with “dt_button”. I can not edit the form fields in the backend with MS Edge. Is this a known problem?
Thank you very much.
Hi,
Nope.. Can you reproduce the issue for other shortcodes?
I tied other Dream Theme Elements – Problems with MS Edge:
• Button: form fields not working • Fancy Media: form fields not working • Call to Action: when added > Side reloads > Changes are gone • Banner: when added > Side reloads > Changes are gone • Teaser: when added > Side reloads > Changes are gone
I understood. But can you reproduce the issue with other shortcode – not only ours, but standar VC as well? Also please report your theme version and version of Visual Composer. Thanks!
The7 Version: 4.2.2 WPBakery Visual Composer Version 5.0.1 I have just tried many Elements but i only can reproduce the issue with your shortcode.
Thanks!
Thank you very much for the info. I’ve forwarded it do our dev team. I will get back to you as soon as I hear back from them.
Hello, what do you think, is “Microsite” page template enaugh for a single second language site version? This page can has own menu and own logo and own sidebar, so maybe that possible multilanguage site without WPML plugin?
Hi,
I think yes.
Moreover if you need a multipage multilingual site, I recommend turning your WordPress into a “multisite” mode. IMO for relatively simple sites it’s more convenient then WPML.
