284 comments found.
HI how can I delete the @ example (March 22@worldwide)
Hello,
I’m sorry to hear you are currently having trouble.
Please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Hi, Can you pleas help me here ? thanks
Hi,
Please get in touch with US via our contact form on profiles page.
Kind regards,
Mariusz
Hey guys, I’m having an issue with my artist pages. When the page opens in the browser all of the elements load except the “Visual Composer YouTube Channel with Carousel” plugin. Click here for an example: http://81f.866.myftpupload.com/artists/cj-flemings/ (Scroll down to the bottom under “Visuals”. I am wondering if this is an AJAX issue and how I should go about correcting it.
Hi,
For sure all plugs (prepackaged) are compatible as Woocommerce, Contact form 7, etc. Theme is based on AJAX so when you use it then you may notice that part of the 3rd-party plugins can work properly. I mean, can cause problems or don’t load well. It possible your plugin is not designed for AJAX. You can check it: go to theme options > advanced > AJAX loader set at OFF. If your plugin will now work correctly it means that it is not compatible with AJAX (loading the page without reloading the browser window).
In new version v1.1.7 (Plugin v1.1.6) – Mar 16, 2017 you can add links to Theme Options > Advanced > AJAX Exclude Links and they will not be loaded by AJAX.
Hello Rascal. I am thinking of getting this theme (or Spectra maybe), but I have couple of pre-sale questions.
1. 2 weeks ago you posted here that it was going to take additional 2 weeks to come out with the light version of theme. Is there any update about this?
2. Is there a possibility to add labels such as “Cancelled” or “Sold Out” to Events?
3. Is it possible to view all events at once without having to click “Load more” button?
Thank you very much for replying.
Hi,
Sorry for late reply…
1. Yes but we finished new awesome music theme, so we did not have time for new skin. As soon as the template will be available on the themeforest then we will return to Noisa and we will create new light version. Please stay tuned!
2. No, only by customization.
3. Yes, you can set e.g. 200 events to display per page.
Kind regards,
Mariusz
Hi Rascal. Since i did the Update of the theme. the filters of the artists and releases section are gone. any idea about this? thx for help
Hi,
Yes, please go to your artists,releases pages and click on Edit, then save again. In new update we have added the ability to select filters,
Kind regards, Mariusz
hey thx for quick response. ok. where should the new options be displayed… did what you say.. nothing there.
Please get in touch with us via contact form on our profiles page.
hi rascal tried to get a support ticket but the purchase code says it´s for a different product ?!?.... when i try to register with envato it keeps me hanging in a loop.
Hi,
Ticksy (our support provider) has a problem with the connection of ThemeForest API. Please try again to create a ticket but if that does not help, please contact us through our contact form on profile page, we will be glad to help you.
Hi rascal. Where can i find a documentation about the theme? i would also know if it’s possible to add mp3 link from my database or only from soundcloud? thank you
Hi,
You can add mp3 from Wordpress media libary or by link from other server.
Kind regards,
Mariusz
Hello there,
Can I please have the fix for the thumbnails on the Gallery tab on Artists page that do not display correctly on Mac-Safari ??
Thanks!
Hi,
Please get in touch with US via support or contact form on profiles page.
Kind regards,
Mariusz
My support has expired, so I can’t get in touch via support right ?
Hi,
I did not have any reply from profile page. Because is a well known bug. Can you please update the project, so we can download the version with the fix ?
Thanks,
Andrea
Hi, I answered you, please check your email.
Sorry, but I cannot find your reply
Please check your spam folder.
Hi Rascal. I got a pre-purchase questionI. i just wanted to know if this theme supports the last wordpress version 4.7.3 Thanks you!
Hi,
Yes theme is compatible with latest WordPress, you can check on live preview.
Kind regards, Mariusz
Hello, i’m interested in Noisa Theme. Can i use google fonts in it ? Can’t find this info anywhere. Thanks
Hi, We all thank you for your interest our theme.
Of course you can use google fonts in the admin panel and the visual composer modules.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi, I am impressed with the theme and so far after purchase it’s worked quite well for us to build a site. I wondered though: is there an easy way of displaying posts on the homepage using another look than your List view? I want to show a grid of posts like you used on the news page with its blog template. I didn’t find a news grid option in Visual Composer though.
Hi and thank you!
We are glad that you like our theme…
Unfortunately this is not possible, you can view posts only in list mode. But in the next updates we want to add grid module, so stay tuned!
Kind Regards,
Mariusz
Is it possible to display Galleries in sections of Visual Composer, would they load correctly with AJAX, or do they have to be on the Gallery page. Also, thumbnails on the Gallery tab on Artists page do not display correctly on Mac-Safari. Can this bug be fixed?
Hi,
We all thank you for your interest our theme.
Yes, you can display built-in theme gallery via Visual Composer modules:
1. Gallery albums – display gallery albums.
2. Gallery Images – display images from selected album.
hmmm…weird I checked again and immediately fix it.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello, First congratulation for this beautiful them. I’d like to buy it, i’ve just one question : is it possible to add a filter “all date” in the filter menu “all ategories, all artists, all location” on this page : http://themes.rascals.eu/noisa/shows-grid-all/
Thank you Vince
Hi, We all thank you for your interest our theme.
Unfortunately this is not possible, this section has by default only three filters.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
How/where can I disable/delete the meta property settings for og:url, og:title, og:description & og:image ?
I use Easy Social Share Buttons Plugin which generates better and more detailed meta property!
Regards
Hi, Please grt in touch with US via our contact form on profiles page.
Kind Regards
Mariusz
Done, thanks Mariusz
Hi Mariusz, still waiting for your answer 
Hi, I sent an email to you, please check your spam folder.
Please let me know.
Kind regards
Yes, the email was in in my spam folder. Thank you very much, it works =)
can we play shoutcast radio?
Hi, We all thank you for your interest our theme. It’s hard to say, but I noticed that my clients have used the player for the live stream (Only in mp3 format.). Surely player will not display the names of songs with a live stream because it is not possible. You need to point directly to the streaming URL: http://pub2.di.fm/di_deephouse (extracted from the m3u file).
Kind Regards, Mariusz
Is it possible to remove the sidebar? How to activate the visual composer for events? Its only activated for pages. Kind regards
Hello,
I’m sorry to hear you are currently having trouble.
Please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
hello and congrats for your work
some q plz:
1. is there an easy way to use google adsense & ad banners?
2. is it compatible with wpml?
3. can we change all fonts & colors using theme admin panel?
thxxx tasos
Hi, We all thank you for your interest our theme.Sorry for delay…
1. No, theme does not have built-in features to manage google adsense & ad banners.
2. Unfortunately, I have not tested this solution so I can not give you a full guarantee that it will work properly.
3. You can change fonts, styles of Visual Composer element, accent color but advanced modifications can only be done by CSS.
Kind Regards, Mariusz
I have problems with the subject “noisa”. Write a question but it seems to have erased it.
Many plugins do not work .. There may be some update. Which is the price to customize the project.
thank you very much.
Hi,
Weird… please re-submit your ticket and we get back to you immediately.
Cheers from your Team @ Rascals Themes
How to disable the player on specific pages?
Hello,
I’m sorry to hear you are currently having trouble.
Please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Ok
Hi again, about WPML, I need to have multilingual website because we are an agency management of music artists and bands. I read some comments about this plugin but i’m a little bit confused. It means that if we have wpml working, the language directories wont work? ( xxx/es /en /fr…). The effects, animation and other stuff will be disabled too? Tell me about this please! We need urgently a nice web! Manel.
Hi,
We all thank you for your interest our theme.
I have not checked Noisa with WPML, but I noticed that some customers were using WPML
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Sorry but your answer is not enough clear for me, concretely, The language directories will work or not ( http://site/es ../en ../it etc…. I need a concrete response please. Thx again!
Manel.
Hi again, I will check this plugin and let you know.
hello! did you check if wpml works with directories on noisa? Thank you!
Hello! nice theme! a question, is it compatible with last 4.7.x wordpress release? thx!
Hi,
We all thank you for your interest our theme.
Yes, is compatible with latest WordPress version.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Have admin / backend demo? Can be screenshots. thanks
Hi, We all thank you for your interest our theme.
No problem please get in touch with me via contact form on profiles page. I will send you screenshots or movie form backend..
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Email sent.
