279 comments found.
Hello, My client purchased this theme. He did the initial set up, and we can’t figure out why the first several tabs in the navigation are blue as if they are the current page. I looked at the CSS and the settings, and can’t figure out what makes those pages any different. We would like only the current page and hover to appear blue. The link is: https://www.wsviolinshop.com and the password is Oregon. Any help would be greatly appreciated!
Hello Webg1rl
Those menus tab are blue because the assign urls all homepage (dropdown active new)
When you on homepage,the browser url and menu url is same,so system mark those menu as active,which cause it blue black ground
Please go to navigation,edit the menu url to ”#”
It should work fine then
Thank you
Where can i see the extra options offered in 2.0 theme
Hello
In version 2.0.It is Section on Themes Setting
It is on the top left
Thank you
But where i can see how it work, do you have documentation for the “sections”?
Hello
Please follow this guide : https://www.shopify.com/partners/blog/introducing-sections-for-shopify-themes
If you still in trouble,please email us,we will update and send over
Thank you
Hi, I bought the theme and it is about 35 MB but shopify allow me to upload theme only smaller than 20 MB. Could you help me? If there is no way to upload it, I want you to refund me.
Hello buddy
Please extract the zip file you downloaded from ThemeForest,it contain Documents and theme’s files itself
Then go to “Upload” folder,you will see theme zip file there
Upload those file
Thank you
Woaw so fast reply! There are two files in upload, Handy 1-4 and Handy 2-0. Which one should I upload? Then do I need to do anything to see my theme?
Hello
They all same theme but the 2-0 supports latest Shopify features “Section”
We just included old version to backup
Thank you
Hi, Please could you explain me how to solve these problems.
In section Categories: How to add icon to ‘birthday gift, party’ as there is in main page of Sample Handy Theme In section Blog Article: Where to translate ‘Posted’ word refer to date? In section Blog Article: Where to translate ‘Search’ word refer to search? In section Contact Us: I cannot create a contact us page with map and comment box as you have in Sample Handy Theme In section Shop: I cannot change ‘Price Range’
Hello buddy
Please email us at support@arenathemes.com as the questions list quite long
I will get back to you ASAP
Thank you
Hello, I added Skrill as a payment system. I am trying it now but Transaction not allowed Wrong merchant email address! (Merchant address is right, no other problems)
I believe that error depends on Theme.
Hello buddy,
Could you please change to default theme and try again?
Still not working
So it not themes issue,please contact Shopify for help,as they manage all checkout process
Thank you
Can you tell me the render size of product images. I am currently using 1024*1024
Hello buddy
We also upload image size 1024×1024 for our demo
On listing page,image cropped to 480×480
Thank you
Hi, I got an email saying that there was an update to the theme today. What is involved in the new update?
Hello
It is new section drag and drop.Please upload and play around.
Remember not to overwrite current theme,as your customize will be lost
Thank you
First you have a great customer support, thanks for that
I have a question, how can I change the url for principal menus?, for example I have a menu for 1 collection and submenus, when I do click into the menu, this menu redirectme to all collections, this happens in all principal menus and titles for columns in the megamenu.
Again thanks for your support
Hello,
Please go to this link https://globos-de-luz-mexico.myshopify.com/admin/link_lists/206848460 and edit your menu url
Thank you
Hi, I have some problems with the theme, when I use variants in a product, the images doesnt work and my page load for a long time. Can you help me?
The url of the store is https://globos-de-luz-mexico.myshopify.com/ and you are part of the staff.
Hello buddy
We will get back to you ASAP
Thank you
Thanks
Hello buddy
Please give me the product url which have issues as we made some sample and it work fine : https://globos-de-luz-mexico.myshopify.com/products/00-aaa-100-galletas-de-la-suerte-personalizadas-corazones?variant=34914786508
Thank you
Of course.
This is an example, but all products with variants have de same problem
https://globos-de-luz-mexico.myshopify.com/collections/globos-para-despedidas/products/globo-gigante-blanco-90-cmI use images in variants
Hello
It load fine buddy,only issues with variants thumbnail not load.
To fix that,please create your variants thumbnail with this syntax “color-name.png” and upload to Assets folder
For exam,the color “Verde menta” image is “verde-menta.png”
Thank you
Oh, thank you so much
Excellent support, again thank you
You are welcome 
Hello how do you in the theme have a product description or input an video into the product page …. and also at the bottom of the page i want it to say all rights reserved by my company name called Swift Checkout… how do you do this??? Thank you
- About product tab,please read our docs here : http://www.arenathemes.com/documents/shopify/electro/#!/ts_product.You should use h5 heading with video embed between your heading
- Please edit file snippets >> footer.liquid,line #158
Hello i’m setting up a Shopify store for my client who purchased your theme, I would like to change the text “Sold By:” on the product info page to read “Brand”, where would i be able to change this?
Hello buddy
Please go to Admin > Translate > Products tab,find the Vendor heading (https://help.shopify.com/manual/sell-online/online-store/translate-theme)
Thank you
Hi, I cant seem to get the colour options to appear on the product page. The swatches. I have it on one product but it wont appear on the others. Does it need to have a size option to activate the colour options? In the majority of products the colour options appear as a drop down menue and not the coloured boxes. I need the coloured boxes as this was the main reason I bought the theme
I have figured this one out. In the UK the word color is COLOUR. I needed to change the spelling to COLOR to make the swatches work. Is there a way to change the code so that we can use the UK spelling of COLOUR please?
Hello buddy
Please follow this guide https://help.shopify.com/manual/your-account/staff-accounts#create-staff-account and grand us staff access for support@arenathemes.com
We will help you ASAP
Thank you
Hello buddy
Please get back to me with your site url,as we have too many invitation and hardly know which one is your
Thank you very much
Hello, on my product page I have various sizes, How do you alter the colour of the boxes that house the size options. Currently they are like a greish colour when selected.
Hello
Please email us your site url and frontend password to support@areanthemes.com then get back here with your ticket ID
We will look ASAP
Thank you
Hello, I have managed to create the TABS but I was wondering if there was a way to increase the legnth of the description to the side of the product image. Id like a more detailed description to appear there rather than underneath in the tab section. Currently its just a short excerpt
Hello buddy
Please follow these steps if you would like to alter short description (on the right of product images) length
templates/product.liquid,line #82,look for this line
{{ product.content | truncatewords: 20 }}
Change the value 20 to your own one
Thank you
Hello developer – Will this Handmade Shop Shopify Theme work with this – > https://apps.shopify.com/langify ?
Then im in 
Hello buddy
It work fine
Okay – Brilliant quick response – Awesome!
Ill get in touch asap
Question: Is it possible to change the category icons in the left sidebar? Could not see anything about it in the document info/install pdf
Hello
Yes,you can change those icons using Shopify Admin Dashboard
Thank you
Nice Theme! I have a little problem with the product page. I use a long description picture for product “description”, but it also shows up as smaller size under the product title. How can I remove the one under the title?
Please grand us staff access to support@arenathemes.com and give me your store url here
We will check ASAP
Thank you
my store url is www.daitao.ca
Hello
I removed,pls double check
Thank you
Hi,
I’m planing to buy this Theme. I have this app installed. Will that be effected if I use this theme?
App: https://apps.shopify.com/local-delivery-1
Thanks, Nuwan
Hello
It should work fine buddy.If you have any issues with it,we will help you out
Thank you
Hi,
I got this error while uploading into Shopify. Please advice how to fix this.
There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Thanks, Nuwan
It was my bad. I figured out what was the issue. Thanks.
Yes buddy,please make sure you upload correct zip file
Thank you
Hi there–just to let you know your theme has been featured in our latest roundup 20 Best Shopify Themes With Beautiful eCommerce Designs.. Nice job!
Thank you buddy
We are very happy
How i disable the popups
Hello buddy
You mean the cart popup or email popup?
Thank you
email popup
Hello
Please go to theme settings > Popup Newsletter > Turn off the tickbox “Enable Popup Newsletter”
Thank you
I love the Handy theme but need detailed instructions to add tabs to the Product pages.
Hello buddy
Please make sure you enable custom tab,you can check options by going to Customize Theme > Product Page > Product Tab > Enable Product Tab.
We use heading 5 in products’s description to create multi tab, each h5 is a new tab. Please refer this structure to take a look :
Tab #1
Content #1
Tab #2
Content #2
Please view screenshot for more details : http://imgur.com/a/BDKF0
Thank you
I appreciate the reply but this is still not creating separate tabs for Description, Shipping, Video, etc. as your Demo shows for the Handy theme. Is there some html code missing? Can someone contact me directly so I can get my full product descriptions visible on my store, please?
Hello buddy
Please email us at support@arenathemes.com with your store login details.We will help you ASAP
Thank you
Hello!
Where can i edit the footer note. “Copyright © 2016 Shopify Themes by Arenathemes. All Rights Reserved”
I am using Medical Shopify Theme – Shopme
I cannot find it in footer.liquid from Snippets
Hello buddy
Please edit the file snippets => bc-footer.liquid,line #190
Thank you
I keep getting this error in shopify why is that and how to fix it zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Hello buddy
Please extract the zip file you downloaded from ThemeForest,then go to “Upload” folder and upload any zip file there
Thank you
