23226 comments found.
Thanks
Hi,
Please follow the steps:
1. Please go to Woocommerce >> Settings >> Product >> Display >> Set the Shop page Display as ” Show Categories”
2. Please go to Appearance >> Theme Options >> Woocommerce >> Product Archieve >> and set the Category View Type.
Thanks
wonderful, thank you
Most Welcome 
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for your love for Porto WordPress Theme.
Hi – a very QUICK QUESTION…...is there any way to stop the slides showing when displayed on mobile phones? (it shows too small and looks poor) Thanks!
Hi,
Are you talking about the Revolution Slider’s slides?
Thanks
Yes! Brilliant theme by the way. Very robust and works well on Google too!
Yes, you can turn off the slider for the mobile view from Slider Settings >> Layout & Visual >> Mobile.
http://imgur.com/a/qXfgaAnd also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi I wanted to add my custom font to Porto. I copied folder’s font to Porto theme and copied CSS code to style.css and style.rtl.css. But my font didn’t work. How can I solve it? I’m using RTL mode.
Hi,
If you want to add the custom font then please go to Appearance >> Theme Options >> Font Control >> Add the custom Fonts. http://imgur.com/a/i0n0IThanks
Hi again what should I do after that?
Hi,
After that the font will be added in your site you can use it anywhere in your site by custom CSS or change fonts from Appearance >> Theme Options >> Skin >> Typography.
Thanks
Hi, I tested it, but it didn’t work. Is there any other solution?
Hello, We’re looking to purchase this theme for a client’s new online shop, but have a question about product categories that we’d like to ask first.
Is there an option of selecting more than one product category option in the sidebar, that could be used to filter what’s listed in the shop? Like seen in the sidebar of this site: http://www.butterflies-eyecare.co.uk/eye-vitamins/shopby/areds2.html
Thanks, Jamie.
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can easily do it by using the YITH ajax product filter on your site we have already added this plugin compatibility in our theme.
Thanks
Hi there, I’ve purchased the HTML version of this template but need to add on a WordPress installation and configure it to look like the HTML version. Is this something that you know is fairly simple to achieve? i.e. do the files share the same class styles from the css or is this a complete re-write of the html version?
Hi,
First of all thanks for showing interest in the Porto theme.
No, we have not used the same HTML classes in the WP theme. You can check all our available Porto WP demos here: http://newsmartwave.net/wordpress/porto/Thanks
Thank you for taking the time to reply. Do you offer a customisation service at all? I’m just curious to see if you would be able to work on the theme to match the existing layout. Not sure if this is possible
Hi,
Yes, we offers the paid customization service. For paid customization, please contact our customization support team through email here: nicework125@gmail.com
Thanks for contacting us.
Have a nice day 
trying to install theme but i keep getting “are you sure you want to do this?” pls what should i do
Hi,
I think your server settings did not meet with theme requirements. Your max upload size limit is less the theme file size. Please read the documentation here about the theme requirements: http://newsmartwave.net/wordpress/porto/documentation/#installAnd also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
i’m using header type 11, how to make the header and sticky header to become transparent? i’ve selected in skins -> header set to transparent, but header and sticky don’t seem to be transparant
Hi,
The header is only transparent when you will set the Banner Position on the page as behind header from page options then you will control the opacity of the header from Appearance >> Theme Options >> Skin >> Header.
For the Sticky menu transparency, please go to Appearance >> Theme Options >> Skin >> Header >> Sticky Header >> Background Opacity. http://prntscr.com/e8hrf6Thanks
Hi .. good day!! i’m confused about the price $60 and $3200.. what is in the $60 and $3200?! can you gave me a full details, included : plugins and what i have when i purchased $60 and $3200.. thanks a lot .. my company needs a details for purchasing this template .. i hope you help for my concern .. you can reach me at this e-mail : rnldbgprjr@gmail.com
Hi,
First of all thanks for showing interest in the Porto theme.
First I want to clear about the plugins included in the theme. You can get the Visual Composer, Revolution Slider and Ultimate Addons for VC plugin, All these paid plugins are included in the theme only in $60.
All themeforest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license. Also, you can read the license details here: https://themeforest.net/licenses/standard If you want more details then please contact the Envato support for the help and information: https://help.market.envato.com/?_ga=1.116423813.2058921850.1484804671Thanks
Good day. I upgraded to version 3.4 and it reset all the settings I had. It says: “Please regenerate default css files in Skin> Compile Default CSS after update theme.”, But within the Appearance menu, I can not change anything. It’s all blocked. The worst thing is that I installed a Theme by default and not what I had done. Could you help me to regenerate Theme CSS and CSS Plugin? Thank you.
Hi,
Please read the documentation here about the theme update and how to regenerate your theme CSS and Plugin CSS files: http://newsmartwave.net/wordpress/porto/documentation/#updateAnd also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Dear team,
first: thanks for the great team! I love it! second: is it possible to add a greyscale hover effect with this theme? I want to add a full color image who shows in greyscale and when i hover it it will be color up. Is that possible?
Thanks for the support.
Hi,
Thanks for liking the theme.
Sorry to say that it’s not possible in the theme to do that. You can not do that.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Thanks, Yes i understand. But this is for a new customer so i have to know whatsapp possible with images in the theme. I hope you understand. Thnx for the support.
Yes, you can add the Whatsapp social icon in the header from Appearance >> Theme Options >> Header >> Social Icons >> Whatsapp.
Thanks
Haha, I’m sorry, that was a typo. I meant what’s possible with images effects in the theme.
No, sorry to say that is not possible.
Thanks
Hi, Dear Porto I want to put my logo on the left side of my header in RTL mode. How can I do that??
Hi,
You have to use the custom CSS code to achieve this. Please give us your site URL then we will tell you the custom CSS code for your logo.
Thanks
Please go to Appearance >> Theme Options >> Skin >> Custom CSS section and paste this code:
header {
direction: ltr !important; }
Thanks
hello please can you tell me were i can change the map on contact us page?
Hi,
Have you purchased the Porto theme? If yes, then please contact us through your theme purchased account to get the free support for the Porto theme here.
Thanks
Hello please how can i change the map in the contact page to the local map in Nigeria
Hi,
Have you purchased the Porto theme? If yes, then please contact us through your theme purchased account to get the free support for the Porto theme here.
Thanks
Hi,
Great Theme! I have an issue with the theme design.
I get a white space between the sections, how can I fix this? Please check the snapshot here: http://i66.tinypic.com/2vw75v7.png
Please help!
sorry check this snapshot: http://imgur.com/7R51Cfq
Thanks! Url is the url https://tinyurl.com/z5t3qy5
But I have same issue above the footer section and also on the contact page above the map section. Does that relates to slider settings or something else?
Just raised an ticket…
Can you please tell us the ticket number so we will solve your issue on priority basis.
Thanks
Sure, here it is #13442
Ok, thanks we will reply to your ticket soon.
Thanks for sharing things.
Have a great day 
hi, i want to know how to add custom text on product archive thumbnail for quick item,
Hi,
If you want to show the short description on the product archive page then please use this custom CSS code:
ul.products li.product .description, ul.products li.product-category .description { display: initial; }
Thanks
Hello, i will like to buy this theme, but i realized the currency switch feature is not working on the wordpress version, like it did on the opencart theme. Can you please confirm if that is a bug or if it will work once it’s bought. And secondly, i’d like to integrate paypal into the theme, will it work with the template? Thanks
Hi,
First of all thanks for showing interest in the Porto theme.
The currency Switcher is working fine in our theme. On our Demo site, we have added the currency switcher through HTML code to just showing the feature of the theme. We have not added the functionality behind the currency switcher in our Demo sites only. When you will install the currency switcher plugin in your site then it will work fine.
Yes, we have already used the default functionality of the Woocommerce plugin which has the PayPal Payment gateway facility. You can easily set the Paypal in your site.
Thanks
Hello, i just bought the theme, and am having problems integrating a currency switcher, can you recommend anyone that works and stays in the same position as the demo site. Thanks
UPDATE** The problem has been fixed.
Sounds Great! that you have solved the issue by yourself 
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day 
Hi, How can I remove the “category base” please as now I’ve added yoat seo and told it to do this my catgeories are all 404 pages
Hi,
Can you please tell me from where you want to remove the category base? If you have used YOAST SEO then please go to Settings >> Permalinks and refresh your permalinks. I hope your issue will solve.
Thanks
Hello
Yes I have tried that but the category base of “product-category” is still showing. I want clean urls if possible so as follows;
http://www.designerradiatorstation.co.uk/product-category/vertical-radiators/ Needs to become >>> http://www.designerradiatorstation.co.uk/vertical-radiators/If you can tell me why this isn’t working that would be great.
Kind Regards
Martin
i responded to the support ticket as it still has an issue… support ticket #13315
We will reply to your ticket soon. But please do not need to msg here on the comment page. Please use only one platform for correspondence.
Thanks
Hi!
Presale question: we are desperately looking for a great theme with a list view displayed over here: http://sarahwilson.be/shoplist.jpg Our new customer really wants this type of view, which allows quick ordering. We tried to achieve this with a plugin, but this does not really work with the filter bars. I looked at all the top-selling themes, none of them has a view like this…
Is this possible in your theme? (native)
THX a lot! Stef
Hi,
First of all thanks for showing interest in the Porto theme.
Sorry to say that you can not make the same layout but you can set the list view layout in our theme as shown here: http://prntscr.com/e72xo9Thanks
Just a question before buying this template. Does this have a built-in page builder? (obviously except from embedded page layouts). If not, what do you think would be the best page builder to install as external plugin?
Hi,
First of all thanks for showing in the Porto theme.
Yes, we have used the Visual Composer as a page builder plugin and you can easily build your pages. Or you can also import the Demo as you like in your site with ready-made pages wth content. You can check our all demos here: http://newsmartwave.net/wordpress/porto/Thanks for your time 