38194 comments found.
Problem with links not functioning on mobile devices. I’m hoping you can point me in the right direction as I’m having issues with links not working when viewing a site on a mobile device.
I have found that the issue relates to z-index values but I can’t see why it has become an issue and how to get around it on a site-wide basis.
If you go to http://www.defencelabtraining.co.uk/contact/ and view on a mobile you will see that the links to ‘View Class Times’ does not function but when flipping to desktop view it works fine.
Now, if you go to http://www.defencelabtraining.co.uk/about-us/self-defence-surrey/ and repeat the mobile/desktop view you will see that the links function in both formats. I have achieved this by creating a range of media query and targeted css rules. In this instance, the following rule was applied to get the links to work; .vc_col-sm-6.wpb_column.column_container.vc_column_container.col.no-extra-padding.instance-4 { z-index:auto!important; }
Another example of where I have had to make targeted css rules can be see here – http://www.defencelabtraining.co.uk/defencelab-morden/ with the css of;
.vc_col-sm-4.wpb_column.column_container.vc_column_container.col.no-extra-padding.instance-11 { z-index: auto!important; }
The problem really is, apart from being an enormous task of creating unique css rules and the fact that if you have a nested block it then renders the targeted css redundant, I really need a way of getting the links to be active as a site-wide fix. I really hope you can help out as I’ve been through the site backwards and forwards and cannot see how to get around this.
Hey jjsolutions, no extra coding or css should be needed to allow anchors to function on mobile devices – I checked your URL http://www.defencelabtraining.co.uk/contact/ on three different smartphones so far (iPhone 6s/7s and a Google pixel) and none of them had issues opening either of the “View Class Times” links. Please let me know what phone you’re using so I can test on that specific device to see what’s going on
Cheers
Thanks for the reply. Unfortunately though not all links are fully active, on this page – http://www.defencelabtraining.co.uk/about-us/what-is-defence-lab/ if you scroll down to the email link you will see it is not functioning on a phone but does on a desktop device
Hey,
That issue is being created by css added by your plugin “widgetize-pages-light”
You can either deactivate it or add this into the custom css box in the Salient options panel to cancel the offending snippet out:
@media only screen and (max-width: 767px) {
body [class*="column"] + [class*="column"]:last-child {
float: left;
}
}
I am trying to do the following:
-create a white or transparent background for the navigation menu to overlay the images in the header -stop the navigation from appearing when I scroll to the footer of the website. -move the sub-navigation menu up
Hey ppsadmin,
1. You can enable the transparent header in the Salient options panel > header navigation tab > transparency tab
2. An option for this is coming in the upcoming release due out this week
3. Add this into the custom css box in the Salient options panel:
body[data-dropdown-style="minimal"] .sf-menu > li > ul {
margin-top: -30px!important;
}
Cheers
Thanks so much…the probably, I am having with the transparency is that I see a yellow background rather than seeing the image that’s in the header.
Hey,
Do you have the option on for “Force Transparency On Navigation” in your page header settings metabox in the edit page screen?
Cheers
Hello Guys, Do you have a date this week when the update is going to be released? Just so we know when to check back in with you
Hey Allanr101, don’t know which day yet but it will be out this week sometime – the beta has been distributed and people have already been testing it out
Cheers
Hey Salient, Got a small issue with your theme. It’s about Woocommerce & Polylang. When somebody buys an item, it says “[PRODUCT] has been added to your cart” then the link on the right. But the link goes to the english cart, even if we are on the french website. Do you know what I could do to fix it? Thanks.
The website : 1642sodas.ca
Hey alexandreminem,
Have you checked out this plugin yet? https://wordpress.org/plugins/woo-poly-integration/
Cheers
Hi lovely Team Salient! Quick question- I want one of my header menu links to open in a new tab. Whats the easiest way to do this? The text is linking out to an off-site page, so I’d like to have it open in a different tab 
Hey Liyte!
In appearance > menus click on the screen options tab in the top right corner and then check the box for “link target”
Cheers
You ROCK. Thanks so much.
You’re very welcome
Hey guys,
I’ve tested my site (www.luminous.com.uy) with google PageSpeed Insights and the results are extremely low. I’ve activated W3 Total Cache (page/browser) and BWP Minify and still not much of an improvement. I’m not sure but I think minification is not working for some reason. Could you please help me with this? Any suggestions or tips would be greatly appreciated.
Best regards
Hey sressi,
Your page speed results show that:
1. you do not have gzip compression on https://developers.google.com/speed/docs/insights/EnableCompression – W3 total can enable this as long as it can write to your htaccess file
2. You don’t have browser caching on – if you’ve set it on via W3, it’s possible that it can’t write to your htaccess to actually set the rules. Have you looked in your htaccess to see if it’s added things?
3. You can actually just use the minifcation within w3, there’s no need to separate it via bwp minify anymore.
I’m going to write up a guide for optimization covering these topics when the upcoming theme release is out
Cheers
disregard
Hey gethooked, glad to hear you’ve sorted it
Hi, Menu on mobile is not working and You wrote that new version will fix this (that was 3 months ago…). SO for now – menu for mobile is not working if anyone wants to buy this theme.
Hey peter14pl,
there is no known issue that causes the mobile menu to not work all together – can you please elaborate on what you’re referring to as I can’t find any previous comments under this username
Cheers
www.dubrovniktransfer.eu
All of a sudden there is a problem with secondary menu:
http://i.imgur.com/dAyewvz.pngPlease advise
Hey www.dubrovniktransfer.eu, it seems to be from the icon mod you’ve added in – in order to fix that you’d need to following css
#header-secondary-outer [class*="fa-"] {
height: 8px;
line-height: 8px;
}
Unfortuntaely I do not have support anymore, but I do have a question:
On a PC I am showing a backgroundvideo. On a mobile I would like to show a full background image, but this does not seem to work properly in the VC plugin. As I have to set padding for the videobackground this padding also shows on the mobile when setting the background image. I have added a ticket about this before (https://themenectar.ticksy.com/ticket/992032/), but still on a mobile the background image does not look good in an upright position of the mobile. How can I fix this?
Link: http://hub88.nl
Thank you.
regards,
Richard
Hey Richard,
I’m not currently seeing a video BG on that URL, is it located on a sub page of your URL?
Cheers
Hi, we removed the BG video and added an background image. On mobile the BG image is not there only a button.
Thanks for your reply.
For now it is okay. Regards, Richard
Hello! In your new demo (http://themenectar.com/demo/salient-app/#), is it possible to have larger pages. I love the functionality of what you have here but the individual pages are a little too short. Ideally, it would be great to be able to scroll the page down and then when it reaches the bottom of that coloured section, then move to the next coloured section? Does that make any sense? Is that possible?
Hey tris3d,
You can have a scrollbar in every section when using full page rows – that demo just has the overflow set to hidden
Cheers
Excellent! Thanks for getting back to me. I’ll look to purchase this soon then.
Sorry, one last question… are there any tutorials on setting the above demo up? My website skills are fairly limited. Or, are the demo pages included so you can use as a template? Sorry, last question I promise.
Hey again! The demos are included to import via the Salient options panel & there is documentation as well: http://themenectar.com/docs/salient
Thanks again for your help! Purchased!
Cheers!
Hi,
The last couple of days when I have tried to visit my site at http://www.[...].se/, the site for some reason redirects to http://www.[...].se/sv/ and nothing then shows properly.
Believe this was after an update of some sort, but did not know the theme was going to be affected.
Please have a look and tend to this matter are you so kind. My support has expired, but I do believe this should be covered by your warranty or for quality purposes.
Please get back to me.
Cheers, Mr. Cross
Hey Mr. Cross,
please share your actual URL in regards as you currently have removed the domain name in your above link
Cheers
Thanks, could you let me know what your permalink settings are and if this issue only occurs when Salient is the active theme?
Permalink settings (default, date and name):
http://www.nyskaparna.se/2017/02/14/exempel-inlagg/Product permalink settings (standard):
http://www.nyskaparna.se/produkt/sample-product/Yes, this is for Salient.
Please send an email with your admin credentials using my author page https://themeforest.net/user/themenectar
Hi, I sent an email as you said, with admin credentials, 9 days ago but haven’t gotten any respons or the problem fixed. I just used the email/message form on the page you linked to. Was that correct?
Hey – sorry for the delay! I just logged in and did a quick test of activating twenty seventeen and can still see the sv being added to your URL. Since it’s not theme related, have you tried to reach out to your hosting company in regards?
Cheers
Call to Action won’t go away! When using child salient theme, I can’t get rid of the call to action. I’ve deleted all text, and even changed text, but the call to action (CTA) will not change. I’ve installed caching plugin and purged all cache; un-installed caching plugin; deleted all cache and cookies from my browser, viewed site from a different browser, but old CTA content persists.
Odd thing is if I change the color settings for call to action, the new colors appear on site, but nothing I do to the text will work. When I save settings, the new text, or empty text shows in the settings, but front of site keeps showing old text. Even when I click to reset the section, the CTA still appears. I’ve had to change back to regular Salient theme (not child theme) in order to remove CTA.
Hey porpie,
Please open a ticket in regards with your admin credentials so I can take a look into the setup as there’s no known issue like this https://themenectar.ticksy.com/
Cheers
Hi, i’m trying to change the Project Title Color & project excerpt colour in the portfolio items. It is not working. Currently running Salient 7.6. website: www.chrisjjones.me
Hey, please open a ticket in regards with your admin credentials https://themenectar.ticksy.com/ or reach out via the contact form on my author page
Cheers
Hi, i am using external project url to link to another site. they work fine in browser however when clicked on a tablet or phone the simply go through to the single portfolio page and not to the external site.
Any fix for this?
Thank you
http://designhouse.ph/portfolio/please ignore. fixed.
Hey, glad to hear
Cheers
I have tried to set it up with the settings in the Theme Settings section but I could not get it to look like the examples above?
Any help is appreciated. Thanks.
I found the solution – so don’t worry about this one anymore. Thanks.
Hey Nehalem2009, glad to hear you’ve sorted it
I am trying to upload to the new version 7.6. I am using 7.0.8 When I try to upload salient.zip file, I get a 404 error. I renamed the theme to Salient1 in my cPanel file manager. When I tried to upload salient.zip again, it says I don’t have a parent theme. Please help.
Hey,
Have you looked at updating Salient docs in regards? http://themenectar.com/docs/salient/updating-salient/
Cheers
Hi,
I inquired about this previously but it must have got lost in the trees a bit. How do I make a Nectar button as a clickable link? (Should open as a popup called class called “bloomclick”)
The following code shows the red button nicely, but doesn’t open the popup: http://pastebin.com/Lq4mQuBz The following code opens my popup, but doesn’t have the Nectar button: http://pastebin.com/qxRTSpRzYour help is much appreciated
Here is the link for reference: http://courtrightdesign.com/attract-win-keep-design-clients/
Hey,
You’d need to use HTML to place the button if you’re trying to add a custom class to trigger a modal plugin. e.g.<a class="nectar-button large accent-color tilt bloomclick" href="#" data-color-override="false" data-hover-color-override="false" data-hover-text-color-override="#fff"><span>Download My Free Checklist</span></a>
Cheers
Thanks for your quick reply, as usual! I would love to add this code, but VC isn’t working. The theme, VC and Wordpress are all updated to their newest versions. Pretty much, when I open any dialogue to make any update (page or post) with VC, everything is blank and nothing will save. My VC role privileges look fine too. Thanks again for your support.
Hey, if you’ve verified that no third party plugins are causing this please reach out via the contact form on my author page
Cheers
Hey, I contacted you 4 days ago via your author page and have not heard back. Thanks again.
Hey – sorry for the delay, the big update is right around the corner and my attention has been on wrapping things up. I just logged in and am seeing that your Affiliates plugin is throwing an error, could you try disabling that to see if it fixes the VC issue?
Hi, sorry for the late reply as your email went to spam. Yes, with AffiliateWP deactivated, Salient VC works. That said, I need to be able to use AffiliateWP. I look forward to hearing your thoughts. Thanks
The issue is all fixed up now. One last thing—that code you gave was nearly perfect, except when the tilt button (at the bottom) is hovered over, a blue color shows (button at the bottom) instead of the dark red color on hover (button at the top). http://courtrightdesign.com/attract-win-keep-design-clients/. Also, the button width needs to be the same as the top button.
Can you reply back with the fix for this issue? Thank you
Hey,
You’d need to add this in the custom css box for that page:
.tilt-button-wrap a:after {
background-color: #f23737;
}
body .nectar-button.tilt { display: inline-block; }
Hi! Is it possible to get a quotation for a custom adjustment in the theme? It’s a small feature I would like to add (if possible) to my portfolio and hope you could help. If I could send a short email about this you would really help me out! Thanks in advance
Hey J0ERI,
For this you would need to use https://studio.envato.com/ since I don’t personally offer customization gigs
Cheers
Im having a really weird issue with this theme.
I have four products in my woocommerce product list and the issue I am having is, when I try to select one of the sizes that I have, once i click the drop bown menu, the entire screen goes white and all you can see is the menu that dropped down but nothing else happens after that.
But its really weird because on my pc I use google chrome and it works but on my android phone i use google chrome and it doesnt work, it goes to the white screen. The white screen doesnt work on firefox either.
Also when I try to enter “State” under personal information on the check out page in google chrome it goes to the white screen again.
And this is really the first time Ive ever experienced this and its really a pain in the ass, because my client is getting mad at me because I have no idea why its doing this and the deadline is this sunday. So please if you could help, i would really be appreciative.
PLEASE HELP!!!!!!!!!!!!!
Hey Only1RichHustle, please share your URL in regards so I can take a look
Cheers
