Hi,

Can you please send us the screenshot of the issue for better understanding.

Thanks

Hi,

Please go to Appearance >> Theme Options >> General >> Enable the Show Sidebar in Navigation on Mobile option.

If your issue not solved then please contact us through our support system so we will check and solve the issue for you.

Thanks

Thanks for the reply.

i am interested to buy your theme but one thing to ask regarding payment gateways.

QUESTION: 1. is it possible, can they change the currency before booking?

example: A person leaves in japan. He pays using Japan money on my product in my sites then before the booking process it will convert to philippine peso then deposited that money directly in my DEBIT card in philippine peso already !. does woocommerce payment gateway allow it? or do you have any other suggestion.

It is not limited to japan money but all currencies if possible. oh my god my clients want it. i dont have any idea. please tell me if that is possible?

Thanks for the reply.

i am interested to buy your theme but one thing to ask regarding payment gateways.

QUESTION: 1. is it possible, can they change the currency before booking?

example: A person leaves in japan. He pays using Japan money on my product in my sites then before the booking process it will convert to philippine peso then deposited that money directly in my DEBIT card in philippine peso already because i leave in philippines !. does woocommerce payment gateway allow it? or do you have any other suggestion.

It is not limited to japan money but all currencies if possible. oh my god my clients want it. i dont have any idea. please tell me if that is possible?

Hi,

Yes, the Woocommerce plugin has the direct bank account payment gateway, you can set your bank account from backend then all the payment will transfer into your account directly in your currency.

Thanks

Sorry, you can not change the color of add to cart button only on the single product page. If you change the button color then it will apply on complete site.

Thanks

sorry, but this will be my final question. How to change “Select options” to “Add to cart”. Here is the image: http://prnt.sc/ea9f4n . Please help me, thank you

Hi,

The select option text change only when your product type is the single product, not the variable product. The Variable product always showing the Select Options button.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

1. We have not tested this plugin yet with our theme and it’s not possible to guarantee 3rd party plugins for us.We think that if the plugin is coded perfectly it should work with any WooCommerce theme like Porto. You can also confirm from the plugin author.

2. Yes, we will deliver the german translation files for your site.

3. Yes, it is very much possible to do the translation via POEdit very easily.

Thanks for your time. Have a great day

Hi,

First of all thanks for liking and using the theme.

Please make sure that you are using the latest version of the Porto theme and also all plugins are updated including Woocommerce and all theme plugins.

If yes, then please give us your site admin login details so we will check the issue on your site and solve it for you.

Thanks

Hi,

Thank you very much for the appreciation and kind words and liking the theme.

Have a great day

Hi,

Please go to Porto >> Install Demo >> Click the install button on any of the demo and import the shortcode pages in your site by only select the shortcode pages option then you will see this page http://www.newsmartwave.net/wordpress/porto/shortcodes/image-gallery/ in your pages section and in this page we have added the Masonry images in the bottom of the page.

Thanks

Hi,

Please go to Porto >> Install demo >> Click install on any demo then import only shortcode pages by select only the shortcode pages options. Then you will see this page on your site: http://www.newsmartwave.net/wordpress/porto/shortcodes/icon-boxes/

Thanks

Hi,

I think you are using the old version of the PHP. Please use the PHP 5.6 version. And read all the theme requirement here: http://newsmartwave.net/wordpress/porto/documentation/#install

Thanks

Hi,

I found that your theme is not installed properly. Please delete the old theme and install the new theme via CPanel or WP. I hope your issue will solve auto.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

Can you please contact us through our support system so we will check the issue in your site and solve it for you.

Thanks

Hi,

I think your site has been infected with the virus. Please ask your hosting provider to check your server and solve this issue for you.

Thanks

Hi,

First of all thanks for liking and using the theme.

We have not planned yet to add this demo in our theme but we have forwarded this feature request to our development department they will consider it as a feature request and add the demo in next update or so.

Thanks for your time Have a nice day.

this code is not valid give me a error of yellow sign???

please check the url first then find any solution of that??? http://episurg.com and please tell one more thing all image edges are round so how can i get square shape see also there.

The yellow sign is not the error, it is just warning for overwriting the things in theme CSS files because of !important I have added in the code.

If you want to remove the round edges from your site then please go to Appearance >> Theme Options >> Skin >> Compile Default CSS >> Turn off the Border Radius >> then click the save changes button >> then click the theme CSS button and then click the plugin CSS button >> then check your site after removing the browser cache. http://prntscr.com/e9yez7

Thanks

Hi,

If you have purchased the theme then please contact us through your theme purchased account to get the free theme support.

Thanks

Hi,

Have you purchased the theme? If yes then, please contact us through your theme purchased account to get the free support of the theme.

Thanks

Ok, will ask my client for the details. Thanks

Hi,

If you want to translate this search word and other English words then you have to translate the theme’s default languages files into your language. You can find these files inside wp-content/themes/porto/languages folder en_GB.po and .mo files. Also use the .po and .mo file names according to your country code. You can check the country code here: https://make.wordpress.org/polyglots/teams/

If you are not able to do that then please give us WP admin and FTP login details of your site and hosting trough our support system so we will do it for you.

Thanks

Hi,

Please go to Admin Panel >> Ultimate >> Google Map >> Insert the API key. But this option is available only in the latest version of Ultimate Addons for VC.

API key is:
AIzaSyCQTdg-t02vZo1xhRaMhUVktE_xWOni_mw

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Actually, I’d probably want to have the link located right next to the rating star icons next to each product. Which file would I edit for that?

Nevermind, got it figured out

Sounds Great that you have solved your issues by yourself.

Thanks for contacting us. Have a great day