23226 comments found.
Hi, Please tell me how to do it like this: http://imgur.com/a/KwDJZ Photo described on the side and background. I can not find this solution in any demo. Thank you as always.
Hi,
Please split the single row into two columns than in one column use the Text VC element and in other use the Single image VC element. It is very easy to add in the page. OR you can use the Image Frames VC element same as we have added here under the Side Image Left Section: http://www.newsmartwave.net/wordpress/porto/shortcodes/image-frames/Thanks
Hi there
I use Groups plug-in with Porto Woocommerce Theme. On my woocommerce shop, each product shows as ”$ for 3 months” or ”$ for 6 months”, Groups folks asked me to use a child theme and put the following line to remove that “for xx months” “remove_filter( ‘woocommerce_get_price_html’, ‘Groups_WS_Product::woocommerce_get_price_html’ );”
Above worked and removed until theme was updated, I still see the child theme and the above line, but it is back to showing the old ways ”$ for 3 months”.
Please help.
Thanks
Woocommerce ver 2.6.13 Groups for Woocomm ver: 1.10.0 Groups ver: 2.0.2 Theme: Porto woocommerce ver 3.4
please ignore above, it is working now. I could configure it using the Group settings from within woocommerce/Groups
Hi,
Sounds Great! that your issue has been solved.
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks for contacting us.
Have a great day 
I put the purchase code to register the revolution slider it sais that is wrong
Hi,
First of all thanks for purchasing Porto theme.
There is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by Smartwave. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks
Have a nice day
Hi, how can I create an “Image Frames Shortcodes” with “With Title and Type”? best regards
Hi,
Please go to Porto >> Install Demo >> Click the install on any demo >> Then select the Import Shortcode pages option ONLY >> Click the install button then you will import all the shortcode pages. Then please go to pages >> and find this page http://www.newsmartwave.net/wordpress/porto/shortcodes/image-frames/
Thanks
Thank you, that is clear to me. But I want to insert into an existing page an “Image Frames” with “With Title and Type”. Does not that work with the VC?
I’ve managed it so far, but the “social links” do not go. Skype (skype: usersskypename? Call) and Phone (callto: 0289621488) are sent to xxx.xx / contact /?
Yes, you can show only the social links on your site but you can not make the skype chat or phone call through the social links. It is showing on the information.
Thanks
Hello, in the mobile menu version if i click the menu in mobile it will goes behind the slider.. Same like other pages too.. Please let me know
Hi,
I think it;s your theme CSS issue. Please make sure that you are using the latest version of the theme or you have not added any custom CSS for your mobile menu. Please go to Appearance >> Theme Options >> Skin >> Compile Default CSS >> Click the save changes button >> then click the Theme CSS button >> Then click the Plugin CSS button >> then clear your browser cache and check the site.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi there, for some reason the mobile site doesn’t show my selected background image , how can it be ? my site is https://www.shaked-presents.com
thanks.
Hi,
Sorry, but where you have added the background image? Which part of the page? I have not seen the background image on this given link. Can you please send me the screenshot of added background image?
Thanks
Hi , you can see it here : http://prnt.sc/ebgbop
Hi,
At our end, we have checked your site in mobile and clearly it is showing the background image of your page body. Please check your site after removing the browser cache of Mobile or check your site on another mobile.
Thanks
Hi,
Please go to Ultimate >> Google Maps >> Insert the API key.
Thanks
Do you use TimThumb in your theme ?
Hi,
No, we have not use the TimThumb in our theme.
Thanks
My header suddently changed to White. please help! Changing header style in the theme options does not do anything. However it apprears fine as I want in the Visual Composer. But the published page the header is just White.
Hi,
I think it;s your cache issue. Please clear your browser and site cache then check your page. If your issue not solved then please contact us through our support system after purchase the support extension then we will check the issue and solve it on your site.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
hello
ok thanks! i will tell my clients about that.
so no need purchasing this plugin —->> “WooCommerce Currency Switcher”
i thought i will buy another plugin for that for all curencies compatibility.
highly recommended your theme. i like it.
Hi,
You should use the currency switcher plugin in the theme, without plugin the currency switcher in the theme will not work.
Thanks
Great template thank you. I have one more question. I am trying to add image in the background header. It is stretching the image out and showing very large pixels instead of image. What am I missing?
Hi, Thanks for your love with porto theme, Please provide your website url so we can check. Thanks
Thanks for the reply.
i am interested to buy your theme but one thing to ask regarding payment gateways.
QUESTION: 1. is it possible, can they change the currency before booking?
example: A person leaves in japan. He pays using Japan money on my product in my sites then before the booking process it will convert to philippine peso then deposited that money directly in my DEBIT card in philippine peso already because i live in philippines !. does woocommerce payment gateway allow it? or do you have any other suggestion.
It is not limited to japan money but all currencies if possible. oh my god my clients want it. i dont have any idea. please tell me if that is possible?
Hello! How to to change to open the search bar by clicking at the search icon in mobile? Now it always open in the mobile version…Thx for the support.
Hi,
Can you please share your site URL so we will check the issue in your site?
Thanks
www.liikuntamestari.fi
Hi,
I found that your theme version is too old, please update your theme and all plugins to the latest version of Porto 3.4 then your issue will solve auto. Please take the backup of the site before update the theme.
Please read and follow the instructions given in the theme documentation here about the theme update: http://newsmartwave.net/wordpress/porto/documentation/#updateThanks
I am ready to import products. Is there a csv available with all the product fields?
Hi,
Sorry, there is no CSV file for products but you can import the whole demo in your site from Porto >> Install Demo >> Install the demo which you like. With the import demo the products will also import in your site.
Thanks ‘
Thanks for quick reply. I imported the demo. I have 9,500 products in csv format. Id like to import all at once. Ill have to add in the categories. So if I could edit my csv and import all at once that would save me weeks of time.
Yes, you can easily import all the products in your site by using any of the plugin which you are using before to import the products through CSV file.
Thanks
i have one domain, my domain homepage will be for multiple sub domain. among those i want to use this theme in 2 sub domain among others. how will i install that? because in other sub domain and on the main domain homepage i may want to use another theme. also i need to submit the license key of this theme when i would get it after buying. i will get only one license key.
Hello,
Thank you for contacting us. All themeforest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.Thank you
Hey, you have a great theme there. But i have some questions about some details that are unclear to me. First of all my most important question, in the key features of the theme is the plugin visual composer listed, so do i have access to features of visual composer when I buy this theme. To be exact, could I add SEO Texts and images in the front page under the widgets, as example of the Shop 1 Demo? Another important thing, I’m from Germany, so could I translate the buttons into German? (as example the “add to cart” button or the “select options” button) Or everything into German? Also, including the Stock status or on the cart the categories price, product, quantity and total, or at example when I switch over the quick review buttons, there pops up a little name tag named “Quick review”. Can I translate all this into German? And are there on all designs (demo Designs) the same features? And now last but not least, is there the possibility that when you search on the front pages search bar in the header, that there pops up during the time you tip in, not only the proposed search results as writing (at example you tip in Ipho… the search bar shows you already IPhone 7). But is it possible that it shows not only the writing (IPhone 7) it should include to a little product photo of the recommend search results.
Like here in this picture: http://prnt.sc/ea98d7
Hi,
First of all thanks for showing interest and liking the Porto theme.
1. Yes, you can use all features of the Visual Composer plugin.
2. Yes, you can easily add the SEO text and images in the widgets section on the sidebar same as Shop 1 Demo.
3. Yes, you can easily translate whole theme and website into the German Language by translating the theme languages files. If you will not able to do that then we will provide you the translated files of the theme.
4. Yes, all demo has the same features. Actually, when you will import any demo in your site then you will import all the elements as well.
5. Yes, the search bar is working with little text name of the product but you can not show the image of the product inside the search bar when you searching the product.
Thanks for your time
Hey thanks for the quick response, the only thing what is till now unclear is, if I could add seo texts (at example in shop demo 1) direct in the front page, not only on the sidebar. So that I can use the short codes, widgets and texts to extend the shop demo 1 frontpage with additional content.
Yes, sir you can add the content and widgets in the page easily.
Thanks
what is the difference between regular license and extended license?
Hi,
First of all thanks for showing interest in the Porto theme.
Please read the difference between Regular and extended license here: https://themeforest.net/licenses/standard If you want more clarification and information please contact here: https://help.market.envato.com/?_ga=1.137788083.2058921850.1484804671Thanks for your time
Hi, where can I find tutorials of porto plugins, is being a nightmare for me customize the hotel demo, I really appreciate your help.
Hi,
You can read the complete documentation of the theme here: http://newsmartwave.net/wordpress/porto/documentation/And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi
I have a After Sale Question. We need the Theme for a Travel Agency. Is it possible to show (insted the Rating Stars) the Sub-Vategory Link.
I donnt meen in the Single Produt. This is clear. But i mean in Front Page or in the product achive site:
Exampal now:
Image Titel Price
We need: Image Titel Subcategory (for Exampel Dubai) Price
Thank you for youre great support
Hi,
Sorry to say that you can not show the subcategory instead of the stars. There is no option in the theme and in the Woocommerce plugin. You can also confirm this from Woocommerce support here: https://wordpress.org/support/plugin/woocommerceThanks
how to make the background of the menu popup semi-transparent (whats the css)
Hi,
Can you please give us your site URL then we will tell you the proper CSS code.
Thanks
login to see the site: matt matt###
Hi,
Please go to Appearance >> Theme Options >> Skin >> Custom CSS section and paste the belw given CSS code:
main-menu .mega-menu .narrow .popup ul.sub-menu {
background-color: rgba(0, 0, 0, 0.25); }
You can change the background opacity by changing the 0.25 value in the above code.
Thanks
works…thanks for the help
Most welcome
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.
Thanks for contacting us.
Have a great weekend
