Hello,

Impreza itself is fully compatible with PHP 7, but we can’t guarantee that all your 3d party plugins will work just fine with PHP 7. You can switch PHP 7 to check plugin compatibility yourself, don’t forget to make a backup before making any changes to be in safe.

Let us know if you have further questions!

Thank you. It appears the visual composer plugins are not compatible with PHP7 as of yet.

Hello,

I just checked on our environment, and latest version of Visual Composer works just fine with latest Impreza and WordPress, please create a ticket on our Support Portal https://help.us-themes.com/ and provide your website credentials (URL, admin username and password) via private reply there, so our support team could investigate the issue better.

Thanks!

Hello,

Thanks for the feedback!

Please share a relevant URL so we could check, at the same time please note that Impreza provides native support for modern browsers only.

I forwarded this info on to our dev team so they could take a closer look, we’ll inform you via a reply, as soon as we have news regarding this topic. Please stand by.

Thanks!

Hi,

Please create a ticket on our Support Portal https://help.us-themes.com so our support guys could investigate the issue better.

Thanks!

Hello,

This question requires additional information from you, some of which may be private, please create a ticket on our Support Portal https://help.us-themes.com and provide credentials via private reply there (URL, admin username and password).

Thanks in advance!

Hello,

Sorry for the tardy reply! It’s Open Sans font.

Let us know if you have further questions!

Hi,

Yes, it’s possible to import Creative Agency Demo in a click, all colors, and content will be imported, but please note that all images will be replaced with placeholders due to copyright restrictions.

Let us know if you have further questions!

Hello,

I just checked on my localhost, and WooCommerce works just fine with Impreza. Please deactivate all 3d party plugins which are not the part of theme package, and if the glitch will disappear, slowly activate plugins one by one to find the issue, let us know if it helped or provide more detailed issue description so we could investigate better.

Thanks!

i will try to explain it simply.

Imaging you could have a “Fake message conversation” in the mock-up iPhone. So it looks like there’s a conversation happening.

Impreza doesn’t provide this feature out of the box. You can try creating this conversation in some editor like Photoshop, export your animation as a GIF, and use it as an image for Single Image element with iPhone mockup,

Let us know if you have further questions!”>

Take a look at the screenshot: http://prntscr.com/ebz9qs, for some reason it wasn’t attached to our previous reply.

So I figured out the answer to my first question by adding this in the custom css however I still am having a difficult time disabling the portfolio grid call-to-action.

.l-titlebar.color_alternate h1, .l-section.color_alternate h1, .l-section.color_alternate h2, .l-section.color_alternate h3, .l-section.color_alternate h4, .l-section.color_alternate h5, .l-section.color_alternate h6, .l-section.color_alternate .w-counter-number { display: none; }

.no-touch .style_10 .w-portfolio-item-title { position: relative; opacity: 0; transform: translateY(1rem); transition: none; transition-property: none; transition-duration: none; transition-timing-function: none; transition-delay: none; }

.no-touch .style_10 .w-portfolio-item-anchor:hover .w-portfolio-item-meta:before { opacity: 0; transform: translateY(0px); }

Ok so I also answered my second question by adding this into the custom html section: <script type=”text/javascript”> jQuery.noConflict(); (function( $ ) { $(function() { $(’.w-portfolio-item-anchor’).attr(‘href’,’‘); $(’.w-portfolio-item-anchor’).click(function(){return false;}); }); })(jQuery); </script>

MY ONLY CONCERN IS – HOW TO DISABLE THE POINTER/CURSER? When the mouse passes over the regions, it appears which confuses the user into thinking it is clickable when it is not.

Hello,

Please share a relevant URL so we could take a look.

Thanks in advance!

Hello,

Yes, it’s safe to update, usually update comes smoothly, but we recommend to make a backup before updating.

Let us know if you have further questions!

Hello,

Use next link to request a refund: https://themeforest.net/refund_requests/new

Hello,

Please share a relevant URL so we could investigate better.

Thanks!

Hello,

You can find all needed files within Addons folder in downloaded (20Mb) archive, except Header Builder which works with activated license only, so you should have internet access to activate your theme in order to use the Header Builder (take a look at the arctile for details: https://help.us-themes.com/impreza/installation/activation/), if it won’t suit, you can request a refund here: https://themeforest.net/refund_requests/new

Let us know if you have any further questions!

Hello,

Latest WPML (3.6.3) should be compatible with Impreza 3.9.1, we recommend to update your Impreza to its latest version 4.1.1, then check WPML once again. If it won’t work, create a ticket on our Support Portal https://help.us-themes.com/ and provide your WordPress admin credentials via private reply, so we could investigate the issue better.

Thanks in advance!

Hi,

Unfortunately, we can’t replicate the issue: http://prntscr.com/eamdda please provide us your device, OS, browser versions so we could investigate better.

Thanks in advance!

Hello,

This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:

• follow the ticket to receive notifications about the answers;
• to provide additional information, if it will be requested there;
• continue discussion, if you have additional questions related to the ticket

Thank you, we look forward to serving you!

Hi,

Please create a ticket on our Support Portal https://help.us-themes.com/ provide a relevant URL, and your WordPress admin credentials via private reply so we could investigate the issue better.

Thanks!

Hello,

Yes, it’s a default WooCommerce feature, you can take a look at this example: http://impreza9.us-themes.com/product-category/posters/

Let us know if you have any further questions!

Hello,

Unfortunately, I can’t replicate the issue. Please share a screenshot via this contact form so we could take a look.

Thanks in advance!

Thanks