416 comments found.
ADVISE – minor change, activate top panel search in mobile version size? is really needed
Dear Customer,
This change is not currently included in the theme. Such kind of feature needs the further theme files customization. Alternatively, you may use any additional plugin to implement the needed option.
Regards,
Pre sale question!
I need an Intranet for a small business, I need to add statistic details per user, share documents (pdfs, docs) per user and profiles must to be unique with the corresponding data. I mean I need to asign documents per user. Is that possible? Thank u! Sorry for my bad english!
Hello,
The theme does not include an option to assign some documents for a user. However, you may use any additional plugin which allows you to implement this feature.
Regards,
Dear Customers,
In case you have issues accessing our support website https://themerex.ticksy.com/, feel free to contact the support operator directly via email at anna.themerex@gmail.com specifying your purchase code. Please take our apologies for any inconvenience caused.
Regards,
Hello There,
A couple pre purchase questions:
Is this theme suitable for use as a private portal with the following capabilities:
Portal for Human Resource Documents & Forms to Complete online per login
Portal for Customers ie Notifications of Product Issues – Like an internal notification centre where the notification/alert can be categorised depending on the product
Thank you for your assistance
Hello,
The theme does not have such built-in features. However, you can be free to use any plugin which allows you adding these options.
kind regards,
For the quiz, can I do it for personality assessment so in the end it will generate answers like personality type?
Hello,
You may implement a quiz using WP quiz pro plugin. Please be free to contact plugin support team asking if the feature you are interested in is available in the plugin.
Thanks!
Regards,
Dear Customers,
If you need installation service of the theme, you can contact our partner Mockingbird website custom studio and order this service. They have special prices for our theme installation and website customization. For more information submit a ticket by this link: https://mockingbird.ticksy.com/
Best regards.
Hello, can you please show where to place Google Adsence code!
Hello,
The theme does not include any special field for Google Adsence code. Commonly, it can be implemented within a special plugin. However, you may try using the solution provided in this video tutorial https://www.youtube.com/watch?v=wt2hlnllv1E
Hi,
I have a pre-sales question.
Do you have any idea if the theme is compatible with this plugin https://wphrm.com/ please?
Thank you
Hello,
Thanks for your interest in our theme! We can guarantee full compatibility with the bundled plugins. Unfortunately, we have never tested our themes with this plugin and can not be sure that it will work perfectly with our theme.
Regards,
Is there a way to add a shopping cart component to this theme? I really like the design but need to be able to add a shopping cart. Thanks!
Thanks. I also have a question about using the search as a directory to look up other employees. Would a user be able to type in another members name in the search bar and be able to pull up their profile?
When I test this in the demo it doesn’t seem to work the way I’d hoped. For example, I see Mary Fisher is a member in buddy press, and when I do a search for “Mary” nothing comes up on her.
Is there a way to use the search as a directory to view other users/members within the buddypress active members?
Thanks!
Hello,
The default search checks the content of the posts and pages only. Unfortunately, it does not check the content of the plugins. Alternatively, you can install an extra plugin to implement a custom search feature.
Regards,
help, How to share files with specific users (not user roles)?
Hi Pablo,
The theme includes BuddyDrive plugin which allows sharing files and folders among site users. Please get more details here http://commonsabundance.net/docs/share-files-via-buddydrive/.
Regards,
Is there a way to show the correct mm/dd/yyyy date format in the content timeline? It looks like it only shows an incorrect format.
Hello,
We should check the issue with date format that you mentioned. Please submit a request for our team at https://themerex.ticksy.com. Any screenshots of the issue will be helpful. Then we could check if the format can be changed.
Thanks for your cooperation!
Regards,
Hello, purchased your theme and I need your urgent help! Please consider my ticket #1145594
Thanks.
Dear Lusabara,
Thanks for contacting us! Our support representative has provided you with a solution. Please, kindly recheck our answer at https://themerex.ticksy.com/ticket/1145594.
Have a great day!
Kind regards,
On your theme, can you have an initial login page before the user can access the site?
Hello,
Thanks for your interest in our theme!
Unfortunately, the theme does not have any additional login feature. However, you may use some extra plugin to implement registration/login form. Here is a sample of such a tool https://wordpress.org/plugins/simple-membership/.
Is there a horizontal layout for the menu? Vertical layout is a dealbreaker for me.
hello???
Hello,
Unfortunately, the theme does not include a horizontal menu. Alternatively, you may use third party plugin to implement needed feature on your website.
Regards,
Our support forum is temporarily down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email anna.themerex@gmail.com
I’m at loss here… you don’t provide user/pass to a demo site so we can view what the product might look and offer. So how do you expect someone to purchase it without seeing first? EVERYONE else offers a demo of their product except you! Forgive me if I’m missing something… perhaps you could explain (other than for security reasons).
Hello,
The theme can be seen at http://alliance.themerex.net/. You may also read some more details the theme functionality in our documentation http://alliance.themerex.net/doc/. Unfortunately, there is no chance for now to test theme backend. Our developers are doing their best to find a tool which allows our customers see the backend.
Thanks for your understanding!
Regards,
how do I add a current day calendar widget to the front page
Hi,
You should add Themerex – Advanced calendar widget to the sidebar in Appearance -> Widgets: http://prntscr.com/epdyag
Regards
I am getting this error.
Broken Themes
The following themes are installed but incomplete.
Name Description Alliance Child The parent theme is missing. Please install the “alliance” parent theme. Delete
But the main theme installed correctly
Hello,
We have tested the child theme installation and found no issues. Please provide us with your website details in a ticket at https://themerex.ticksy.com – we will be glad to assist you.
Regards
Hello,
We are looking to redesign our intranet and i think this will be the perfect theme.
I had just one question before purchase: Is there anyway to integrate this theme with information from salesforce? (for example, the tickets answered, projects completed, etc.)
thank you!
Good evening,
Thanks for your interest in our theme!
You may use any third party plugin to integrate needed feature in your website. I have found a couple of samples with the options you are interested in:
https://wordpress.org/plugins/salesforce-wordpress-to-lead/ https://wordpress.org/plugins/gravity-forms-salesforce/Regards,
Thank you very much!
You are very welcome! Have a great day!
Hi there, do you have a one-click demo import and can the calendar sync to Google Calendar?
Hi,
Dummy data can be imported in one click using Import Dummy data option which locates in Appearance section http://prnt.sc/dy8inv.
We would also strongly recommend our customers to pay attention to the minimal server requirements which are the following:
max_execution_time 600 sec
memory_limit 256M
upload_max_filesize 32M
post_max_size 32M
Unfortunately, the theme does not include Google Calendar feature but Events Calendar plugin which might also suit your needs. Please read more information about this plugin here https://wp-event-organiser.com/documentation/.
In case you still need to use Google Calendar, you will need to find a corresponding plugin. Please note that we can not guarantee that third party plugins will be compatible with our theme. To synchronize Google Calendar, you will need to implement additional changes in theme files.
Best regards,
