Hi,

You have not imported the demo slider in your site. Please go to Slider Revolution >> Import >> Import the slider which you can find inside the theme.zip file which you have downloaded from the ThemeForest. Please extract the zip file then you will find the Revolution Slider Demo folder inside this folder you can find all the demo sliders. Please import the Home-shop-8 slider.

Please see this video: https://www.dropbox.com/s/adot0t2a07oq5if/Import%20Rev%20Slider.mp4?dl=0

2. Yes, you can use the child theme of porto but it is already included in the theme.zip file, there is no need to create it through a plugin. Please download the child theme from here: https://www.dropbox.com/s/gx77g5b352xagav/porto-child.zip?dl=0

Thanks

Thank you!

Most Welcome

If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

Thanks for your love for Porto WordPress Theme.

Hi,

First of all thanks for using our Porto theme.

1. You can change the Header type from Appearance >> Theme Options >> Header >> Header type and you customize the header color font and everything from Theme Options >> Skin >> Header.

2. You can add the full-width image Gallery on the page by adding the Image gallery VC element and Edit your row and set the Full-Width Row from General tab Options. http://prntscr.com/edi7k0

Our suggestion is that please import the Demo in your site and then edit it, this is the easy way to build your site. Please go to WP dashboard >> Porto >> Install Demo.

Thanks

Thank you, but I am confused by your answer. We want to add a full-width image gallery (like in your shortcodes demo) to a row in our homepage. We have downloaded a demo and are using that.

Would really appreciate SPECIFICS on how this can be done.

Can you please contact us through our support system so we will make it for you on your site. Please give us your site login details on our support system and also give the details of your requirement then we will make it for you.

Thanks

Please use this custom CSS code: ” #nav-panel .welcome-msg { display: none; } ” Thanks

Yes that works very good! Thank you so much for all your support

Most Welcome

If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

Thanks for contacting us, Have a great day

Please check the screenshots below;

http://prntscr.com/edt062/ http://prntscr.com/edt0c1

While we currently do not have that feature, I have submitted your idea as a feature request to our team so that they can consider for future updates.

Have a great day! Thank you

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

Yes, you can easily set into the center by using the custom CSS code. Please purchase the theme first then we will send you the custom CSS code for your site.

Thanks for your time

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi, This is not a support question but more a generic question.

Hi,

Yes, this is the correct CSS.

Thanks

Hi,

1. Please read and follow the instructions given in the theme documentation here about the theme update: http://newsmartwave.net/wordpress/porto/documentation/#update
Note: Please take the backup of your site before updating the theme.

2. Please read this article: https://docs.woocommerce.com/document/change-add-to-cart-button-text/

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Sorry to say that, you can not do that. There is no option in the theme to do that.

Thanks

Thanks for the quick support!!!

Most Welcome

Hi,

There is no option to hide or remove the Featured image from the page. You can use the custom CSS code for this, please go to Appearance >> Theme Options >> Skin >> Custom CSS section:

.page-image.single { display: none; }

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Thank you! Certainly strange that no basic settings. I bought the theme long ago, but only now got around to install it. Can I ask another question? In the section blocks gives an error and it is not possible to add anything. https://yadi.sk/d/CJ5v4_MZ3EXnZJ

Hi,

I think you are using the older version of PHP. Please update your PHP version to 5.6 then your this issue will solve auto.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

First of all thanks for your suggestions.

1. We will forward your request to our development department, they will consider as much as possible.

2. You can do it with custom CSS code, please add this code in Appearance >> Theme Options >> Skin >> Custom CSS section or in page CSS section: .page-top { text-align: center !important; }

3. You can change the Header style from Appearance >> Theme Options >> Header >> Header Type.

Thanks

Hi,

Sorry, you can not set the open toggle menu always on all pages. There is no option in the theme do to that.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

Please use the Modal box VC element in your page as a content and set it accordingly.

Thanks

send me its screen shot here please

Hi,

Please see the screenshots: http://prntscr.com/ed4ilg http://prntscr.com/ed4iq3

Thanks

A. Unresponsive Search Bar in header covers phone number on smaller screen B. Home page quality components logos too small C. footer logo too small D. Blog no option to display categories? E. Zoom image disable not working in options F. Disable colour swatch not working in options for product filter G. No share bar in the blog H. Display next product arrows not showing? I. Stock levels showing as undefined yet they are defined in the product listings? J. Product lightbox pop up not displaying images correctly K. Sale label not functioning in settings, just shows % instead of the word ‘Sale’ L. Collection filtering not showing all tags M. Contact form title not working N. Unable to change copy in the footer newsletter sign up O. Pop up should only show once per IP address? Its already annoying me lol P. Please check site on mobile, you will see that the header is too large and covers half the screen, the Logo is not responsive. see image Q. images not showing in blog? R. Blog post images not responsive

Later bugs: A. Email field for newsletter in footer is not scrolling to check email entry is correct. B. menu one icon home not working C. Home page brand icons set to left on mobile D. top slider images unclickable E. uncheck a filtered item to stop filtering? F. Turn stars for reviews yellow? G. Mobile footer unresponsive

And active filters is wrong: image attached

Now my question is – have these issues been fixed in the theme update just released? if no then if i update my theme then it will roll it back with all the issues and bugs?

A

If you are using the Porto Shopify theme then please contact and comment on this page: https://themeforest.net/item/porto-ultimate-responsive-shopify-theme/19162959/comments

Thanks

btw I mean the tiltle “Shopping Cart”

Hi,

If you want to translate this word and other English words then you have to translate the theme’s default languages files into your language. You can find these files inside wp-content/themes/porto/languages folder en_GB.po and .mo files.

If you are not able to do that then please give us WP admin and FTP login details of your site and hosting so we will do it for you.

Thanks

As you said. I’ve edited this file and I could translate not only that text but a lot much more indeed.

Thank you.

Hi,

You can use the Raw HTML and Raw JS VC element in your page.

Thanks

Hi,

I think you are looking for adding the search bar in the breadcrumb area? Sorry to say that you can not add the search bar in the breadcrumb there is no option to do that.

Thanks

Hi,

Please select the Open Click action as an open custom link then you will see the next field to add the video or any other custom link to the image. http://prntscr.com/ecpknv

Thanks

Hi,

Have you purchased the theme? If yes, then please contact us through your theme purchased account to get the fee support of Porto theme.

Thanks

Theme was purchased some time ago from another account by the person for whom I do site and is in the older version.

SO, please sir contact with your theme purchased account. I hope you will understand our limitations, You should use the theme purchased account to get the free support of the theme.

Thanks

Hi,

You can remove it from Appearance >> Widgets >> Edit the Woo Category sidebar >> Remove or add the Widgets.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

okay, let me try!

i installed! but i got this error: http://prntscr.com/ecpuj9

This is not an error, please go to Slider Revolution from your Dashboard >> then import the Dummy slider you have downloaded from ThemeForest inside the theme folder. http://prntscr.com/ect67d

Thanks