635 comments found.
Greatives have the best support I have come across. They truly listen when you ask about a feature that you would like to see in the theme. Their themes are awesome to begin with but listening to the users is a great thing. Great job guys!
Thank you so much for your positive comments 
Heyyy Greative$ Fam! Curious if a menu like this http://imgur.com/a/RtpQH is possible with Osmosis and if not what would it cost to hire you awwesome rockers to create the code for it on a new client site think Osmosis would be ideal for (if thats an option, don’t know why they have to have menu like this but) http://edglawfirm.com/ If you could let me know either way thnks BIG UPS!
Hey Sterling!
Thanks for writing in
Without being sure if we can help you on this, please use this Contact Form to discuss it with the guys there.
Best Regards.
Ahhhhhh K Just Sent Greative$!
Thanks
Hey team!
Could you explain what the 3.0.x means in your theme profile view, in the top right column?
I’m interested to update WooCommerce to 3.0.8, but I’m not sure if your current Osmosis them is compatible.
Also how soon will you be updating to WordPress 4.8?
Thank you again for the best theme in the world
Hey there!
Thanks for writing in
Osmosis is fully compatible with the latest WooCommerce version (3.0.8) and with the latest WordPress version(4.8) as well. So, feel free to update.
Best Regards.
Thank you Greatives! You are the best and you deserve all the financial success in the world
Cheers
Do not hesitate to buy this theme! Great design, clean coding, and the best of all: light speed and super kind support!
Thank you so much for your kind words
I purchased Osmosis some time ago and I have seen with the new version of woo-commerce that the theme templates no longer work. All product titles now display twice as well as product image galleries not resizing or working properly Can you give any advise as to when this is going to be fixed?
Hey there!
Thanks for your message
Osmosis works just fine with the latest WooCommerce version. You can it by yourself in our official demo. So, please ensure that you are full updated, theme and required plugins.
For a more detailed guiding with respect to any issues and queries please open a ticket in our Support Forum as we provide support only there. We’d be happy to help you.
Best Regards.
Thanks ive updated to the new version and all is working! Thank you for the swift reply!
You are welcome
Good morning,
We had a hacker attack a few days ago on our website. Our server did a restore, and then we installed the last version of Osmosis and the last versions of all our plugins too. But the site is still in blank, you can see the header only, but the menu links don’t work.
Do you have any idea what’s happening?
Thanks in advance!
Anna
Sorry, our site is http://misterbuho.com/
Hey there!
Thanks for your message
As far I can see in the generated code, you are outdated. The latest theme release is v 3.5 http://greatives.eu/themes/updates/osmosis/ and it seems that you are using the v 2.3. Please update theme and required plugins – http://bit.ly/2pNJSqZ
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Our agents will be glad to help you.
Best Regards.
Hi! Thanks for your quick response!
Ohhh, yesterday I downloaded the Osmosis theme from my account > Downloads. I probably downloaded the same version I already had, and I didn’t notice that.
I will update the theme as the tutorial you sent. Thanks again! I will inform you.
Anna
You are welcome
I think that you are missing something here as there is no possibility to download an older version of Osmosis via the Download area of your Envato Account. You get only the newest version from there. As as side note, I also noticed that you have changed the theme folder name so I am afraid that the 1-click update process will not work.
Please use our Support Forum if you need any further help.
Best Regards.
Good afternoon!
You’re right, I downloaded the good one, but I probably forgot to do something. I’ve just activate the last version (3.5) and update all the plugins and my site is running again. Thank you so much again for your help!
Anna
You are welcome
hello when is theme going to be updated to support woocommerce 3.0 fully?
Hey there!
Thanks for your message
Allow me to clarify that Osmosis works fine with the latest WooCommerce version so feel free to use the latest version. In case that you mean a couple of new features that were added in WooCommerce, we will consider these for future releases.
Hope this is helpful!
Best Regards.
Thank you for the response. It works, however there are a lot of deprecated error messages with the latest release of woocommerce and the current theme.
You are welcome I am not quite sure about this. However, if you need a more detailed answer, do not hesitate to use our Support Forum. Our agents will be happy to help you further.
Best Regards.
Hello Greatives!
We’re bought the Osmosis – Responsive Multi-Purpose Theme template. The template’s download is all right. Our problem the next step, when the installation is completed (100%), the page is error (doesn’t display the page). What is the problem?
Thanks for your help.
Hey there!
Thanks for purchasing our theme
Without being 100% sure about your issue and since we provide support only on our Support Forum, could you please open a ticket there? Our agents will be happy to help you. Thanks in advance!
Best Regards.
WooCommerce 3.x was released the other day and looks like they made some changes to their templates.
Is the current version of Osmosis compatible with 3.x?
Hey there!
Yes, sure it is. We have also updated the WooCommerce in our official demo http://greatives.eu/themes/osmosis/ with the latest Osmosis version to take a look.
Hope this is helpful.
Best Regards.
Hello, how can update the revolution slider? Thanks.
Hello cvakator,
If you update the theme you will get a prompt message to update the Revolution slider -http://docs.greatives.eu/tutorials/how-to-update-themes-and-required-plugins/ . You can also check this article from the Themepunch team https://www.themepunch.com/faq/update-plugin-packaged-theme/
If you need further assistance, please use our Support Forum.
Best Regards.
Hello -
I just set up a client project with the Events Calendar plugin and on the single event page, console is spitting out the following error:
This API project is not authorized to use this API. Please ensure this API is activated in the Google Developers Console:
First of all, that is a very weird message with very little insight. Also, the API Key I generated is specific to this project and “should” work so I am not sure why this issue is happening. I am using the same API key from the Theme Options -> Map Options for the API in the Events Settings.
Any insight would be greatly appreciated.
P.S. Running latest version of WP, Osmosis, and Event plugin.
Nevermind, didn’t realize that the plugin requires the Geocoding API to be enabled as well.
Disregard.
Hello there,
No probs!
Best Regards,
Chris
Hi Greatives! Thanks for your help the other day.
Quick question… is it possible to change the speed of the testimonial animation? It seems to be a bit quick and I can’t see an option for it in the back end…
Thanks for your help!
Hey blondbydesign!
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you. Thanks for your understanding on our support policy
Best Regards.
Do i need to purchase two regular licences if im using the same enduser website for both below domains. www.site.com.au www.site.com.uk Or if the alies or clone feature is used from the hosting does this still require two regular licences .
Hey there!
Thanks for your message
I think that there is no need to purchase 2 licenses since the end-product is one. You can check here https://themeforest.net/licenses/standard for more details.
Hope to join us!
Best Regards.
Hey Team!
Quick question – can I update to WooCommerce 2.6.14 and Wordpress 4.7.2?
I’d like to confirm that your Theme is compatible, so it’s a smooth update
Thanks
Hey there!
Hope you are fine
Yes, sure you can if you are full updated (theme and required plugins)! Our live demo http://greatives.eu/themes/osmosis/ runs WP 4.7.2 and WooCommerce 2.6.14
Best Regards.
You’re the best!! Thank you
Cheers
