Hi,

There is no need to include main menu skin options in sticky header because the main menu of the header and sticky header settings are same.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

hmm, then my case is different now. I use transparent menu and the background is dark. So i choice white color for active and hover color. However, when i scroll down the sticky header background is also white and active and hover links become invisible. That is why i prefer different hover and active link color in my sticky header.

However, i tried this css codes below and that worked for me.

.sticky-header #main-menu .mega-menu > .menu-item.active > a, .sticky-header #main-menu .mega-menu > .menu-item.active:hover > a, .sticky-header #main-menu .mega-menu > .menu-item:hover > a { color: #ff0707; }

OK, I understand now. I have submitted your idea as a feature-request to our team so that they can consider for future updates.

Have a great day! Thank you

Please make sure that you are using the latest theme with latest WP and Woocommerce plugin version. In our theme options, there is no option to enable or disable the registration at the login page. Where you seen this option in the theme Options?

In our theme, the registration on the login page always controls with the Woocommerce settings, not from the theme options.

Thanks

I’m using the latest theme, the latest wp, the latest woocommerce. your login page always has the option of creating new accounts. In woocommerce, you have the option to disable creating new accounts but your form doesn’t support that WooCommerce option.

Now in your theme options >> menu >> show register link I thought you can handle that option there as well but either or, your form is always showing registering new customers.

I will buy the support but I would imagine you will fix that problem – will ya?

Hi

Yes, we will solve the problem if you have on your site but you have to purchase the theme support extension first then send us your site details with issue details through our support system then we will solve it for you.

Thanks

Hi,

I think your theme is not uploaded properly. Have you taken the backup before update the theme? We have tested the theme and did not find this type of issue.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Yes I took a backup, then deleted the old theme and add the new theme through the hosting file manager – everything was up to date.

Ok, then it’s strange thing happened to your site. We have not reported this type of issue in the latest theme so far.

Thanks

Hi,

Actually, we have already removed the Master slider from our theme because Master slider has a lot of issues with our theme. We have now added the Revolution Slider in our theme.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

HI,

Sorry to say sir, you are not eligible to get the more support about the theme because your support period has been expired one year ago.

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Most Welcome

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for your love for Porto WordPress Theme.

Done Thanks for your help and for the theme

Thank you very much sir

I figured out what is happening. On each page below the page content there is a discussion section with a checkbox for “Allow Comments”. Previously Porto was able to override this if you went to Porto -> Theme Options -> Page -> Show Comments toggle set to no. Now I have to go through every page and uncheck this box. Can you please fix this issue as it created a lot of work for me.

For those having this issue with the latest Porto 3.5.1 update I have a fix. Like I stated above you can uncheck the “Allow Comments” checkbox in the discussion section on each page. If you do not see the discussion section be sure to click on the screen options dropdown on the top right of the page when in editing mode for that page. You will see a discussion checkbox. Then it will appear below your content. Since I use Porto on multiple websites and was having this issue on multiple pages I found a plugin to help things along. It’s called No Page Comment https://wordpress.org/plugins/no-page-comment/ and worked great. Just uncheck comments next to pages and it disables comments on all pages. Then you can go and enable it if you want it on a specific page.

Hi,

Thanks for your time and sharing useful information with all of us.

Have a great day

Hi,

Please go to Appearance >> Theme Options >> Skin >> Custom CSS section and add this custom CSS code:

ul.products li.product h3, ul.products li.product-category h3 { color: #58130B; font-weight: bold !important; }

Thanks

Hi,

No there is no issue with that scenario. You can proceed with this process.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

Please go to Appearance >> Theme Options >> Page >> Disable the comment from page.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Ok sir, We will check and solve this issue in our next theme update and if we get rid of this issue then we will send you the latest theme files on priority basis/ immediately. No worry about that.

Thanks

Thank you! BTW, I see you just releases 3.5. does that version fix this issue or are we looking at the next release? Thanks

No, we have not solved the issue in this release, please wait for the next one. You can read the changelog to know about the changes in the theme update.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

Sorry you can not show the SKU on the shop page but you can showing the SKU on the single product page easily. This is the default functionality of the Woocommerce plugin.

Thanks

Thanks for the reply. It would be a bother for my customers to click on many single product pages just to find the exact one they need (our marketing relies heavily on paper brochure with just images and SKUs/Item IDs on it).

I’ll check on other themes then. Hope you guys consider implementing that feature in the next update.

Ok, I will definitely forward this feature request to our development department.

Thanks for your time

I will give you an eg. I found on this page. @jancas wrote “Hello, after the last update “comments” box appears on the front page and I can´t seem to disable it”

I am dealing with the same problem but you REFUSED to help me!

When someone tells you about the problem with the released update, DO NOT IGNORE IT. Just provide a solution. As a customer, All I want is to update the theme and don’t worry about anything else. For some reason, or a greedy nature, you want me to pay extra to receive a solution for a problem CREATED BY YOU.

Do you understand the issue here? It’s not moral !! For some reason you want to argue.

I CAN ASSURE YOU that I will be here asking you to solve every problem caused by the new update as long as I have to. In some point you will realise that its not worth the time and embarrassment.

I have tried as you said and I followed the porto documentation step by step .

The error is there, every time when I add a product to the basket. Dashboard panel disappears. Below the added item I can see this

Parse error: syntax error, unexpected ‘if’ (T_IF) in /var/sites/e/[name of my page].co.uk/public_html/wp-content/themes/porto/woocommerce/cart/cart-totals.php on line 1

I have also disabled some plugins. It didn’t help. There is something wrong about the new update. I required your help to fix this problem.

Second problem that appeared with the update is the comments box that is located on the front page. Under the Appearance >> Theme Options >> Page >> the comments are already Disabled.

All the above happened just after updating Porto theme. You are obligated to provide me a solution. Looking forward to hearing from you.

Regards

Hi,

If you do not mind please purchased the support extension to get the support of the theme

Thanks

Hi,

We have not tested this plugin yet with our theme and its not possible to guarantee 3rd party plugins for us.

If you want to speed up your site then please read the documentation here and also use the W4 Total Cache plugin, it’s best.

Thanks

Hi,

Can you please contact us through our support system so we will see what we will do for you in this matter.

Thanks

OK, I got it. Please go to Appearance >> Theme Options >> Skin >> Custom CSS section and add this custom CSS to hide the view option from the shop page.

form.woocommerce-viewing { display: none !important; }

Thanks

Didnt quite work out on that field but i inserted it on all the category pages custom css. Works like a charm. Excellent. Thanks a lot for your quick reply

Sounds Great! that your issue has been solved.

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us. Have a great day

Hi,

First of all thanks for showing interest in the Porto theme.

We have not tested this paid plugin yet with our theme and its not possible to guarantee 3rd party plugins for us.

Thanks

Hi,

This issue is related to your server. Please ask your hosting provider to solve this issue on your site. This issue is not related to the theme.

Thanks

Hi,

We have already added the latest version of the VC plugin in our latest theme. Please update the theme and then go to Porto >> Plugins section and update your VC plugin.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

We have already received your ticket and working on it. We will back to you after solution very soon.

Thanks